Chineham Medical Practice: appointments, hours, registration and patient help
Need a GP appointment in Chineham or Basingstoke? This guide explains how to request urgent and routine help, when the surgery is open, how to register, what to bring, repeat prescriptions, test results, sick notes, parking, buses, accessibility and what to do when the practice is closed.
Use this number for: help if you cannot use the internet, appointment-form support, prescription questions, registration support, accessibility needs, test result questions, sick note queries, or if you need reception to complete the request form for you.
The New Chineham Surgery
Reading Road
Chineham, Basingstoke
Hampshire RG24 8ND
Use the full address when planning travel. The official contact page lists limited on-site parking and bus routes 7, 14, 607, 655 and 657 stopping outside the surgery.
Get directionsChineham Medical Practice is a GP surgery in Basingstoke for patients who need routine NHS care, urgent request guidance, repeat medicine help, long-term condition reviews, children’s health advice and general practice support. The practice uses online request forms for urgent and routine appointment requests, but it also tells patients without internet or a mobile phone to phone or visit during opening hours so reception can complete the form for them.
This guide is written in plain British English for local patients, elderly people, carers, parents, people new to the NHS, and anyone who feels unsure about online GP forms. It focuses on what to do next, not medical jargon.
Is Chineham Medical Practice open today?
Official practice information lists opening times as Monday to Friday from 8:00am to 6:30pm. Saturday and Sunday are listed as closed. The practice also lists bank holiday closures and some staff-training afternoons when the surgery may close from 1:00pm.
| Day | Official listed opening time | Patient note |
|---|---|---|
| Monday | 8:00am to 6:30pm | Use urgent or routine request forms during opening hours. Phone if you cannot use the internet. |
| Tuesday | 8:00am to 6:30pm | Good for routine request forms, admin questions, online help and prescription questions. |
| Wednesday | 8:00am to 6:30pm | Use the online form and keep your phone with you for a reply or booking link. |
| Thursday | 8:00am to 6:30pm | Order repeat medication early if you need it before the weekend. |
| Friday | 8:00am to 6:30pm | Do not leave urgent admin or medicine queries until late afternoon. |
| Saturday | Closed | Use NHS 111 for urgent non-emergency help. |
| Sunday | Closed | Use 999 for emergencies or NHS 111 for urgent advice. |
Which service should you use?
Use this guide before sending a form or calling. It helps you avoid the wrong service and can get you help faster.
Call 999 now
Use 999 for chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, seizure, serious allergic reaction, serious self-harm, or someone not responding.
Use NHS 111
Use NHS 111 when you need help now and the surgery is closed, or when you are not sure which NHS service is right. NHS 111 online is for people aged 5 and over. Call 111 for a child under 5.
Contact Chineham Medical Practice
Use the GP route for ongoing symptoms, urgent appointment requests, routine care, medication reviews, test results, sick notes, referrals, long-term conditions and non-emergency health problems.
Ask a pharmacy
Use a pharmacy for medicine advice, minor illness, coughs, colds, sore throat, Pharmacy First conditions, prescription collection and side-effect questions.
How to book a Chineham Medical Practice appointment
The official appointment page says a GP reviews all appointment requests so patients can see the right person at the right time. You can request appointments online, through the NHS App, by phone, or in person if you cannot use digital routes.
Urgent appointment request
Use the official urgent appointment form during opening times. The practice says it aims to respond within 12 hours during opening times. Keep your phone with you because they may call or send a text link to book a same-day review.
Important: if the practice reaches capacity for urgent issues, it may advise NHS 111 or an urgent treatment centre if you feel you need to be seen.
Routine appointment request
Use the official routine appointment form for non-urgent problems. The practice says it aims to respond within 48 hours during opening times. A text link to book an appointment may stay active for up to 7 days.
Tip: give enough detail in the form so the team can process your request properly.
NHS App
The practice says you can request an appointment through the NHS App. The NHS App can also help with repeat prescriptions, records, appointments and some GP services where enabled.
Do not use the app for emergencies. Use 999 or NHS 111 when needed.
Phone or visit if you cannot use online forms
If you do not have internet or a mobile phone, call 01256 479244 or visit during opening hours. The practice says the receptionist will complete the form on your behalf.
This is important: you are not blocked from care just because you cannot use the online form yourself.
Hello, my name is [your name]. My date of birth is [your date of birth]. I am a patient at Chineham Medical Practice. I need help because [say the problem in one sentence]. I cannot use the online form / I need help choosing the right route. Can someone complete the form with me or tell me what to do next?
You do not need to tell a long story. Reception may ask questions so the practice can direct you to the right doctor, nurse, pharmacist, allied health professional or urgent service.
How to register with Chineham Medical Practice
NHS.uk currently shows Chineham Medical Practice as accepting new patients. Before you start, check that your home address is in the area the practice covers.
Use NHS Find a GP or contact the practice. Ask: “I live at this postcode. Can I register with Chineham Medical Practice?”
Start from the NHS profile or the official practice website. If online registration is available, complete it carefully. If not, ask reception what to do.
You may need your name, date of birth, address, phone number, email, previous GP, NHS number if known and basic health information.
ID and proof of address can help. NHS guidance says you should not be refused GP registration only because you do not have ID, proof of address, immigration status or an NHS number.
If you take regular medicine, tell the practice and your pharmacy when you register. This helps reduce the risk of running out while records transfer.
What to bring to your appointment
Bringing the right things can save a second call or visit. This matters if you are new to the practice, care for someone else, or take several medicines.
Chineham Medical Practice repeat prescriptions and medicine help
Order repeat medicine before you run out. Allow extra time before weekends, bank holidays, travel, or when a medication review is due.
NHS App
Use your NHS account or NHS App if repeat prescription ordering is available for your account. You can also use online services to manage some health tasks.
Patient Access
The practice says patients can use Patient Access for online tasks. Setting it up may require visiting the surgery with photo ID so your identity can be confirmed.
Medication review
If you take regular medication, the practice may invite you for a review. You can also contact the practice if you think a medication review is needed.
Pharmacy help
Your local pharmacist can answer many medicine questions. The practice also points patients to Pharmacy First and local pharmacies for some common conditions.
Chineham Medical Practice test results and blood test questions
Many patients search for test results after a blood test, urine test, swab, scan, hospital letter or GP review. The safest route is to follow the instruction given when your test was arranged.
Ask when results are expected
Before leaving your appointment, ask when the result should be back and how you will hear. Different tests take different times.
Use NHS account if available
The practice says your NHS account or NHS App can be used for some online tasks, including viewing test results where available.
Patient Access may help
The practice says Patient Access can be used for online health management. Ask reception if you need help setting it up.
Do not ignore symptoms
Do not assume “no news” always means everything is fine. If symptoms get worse, contact the practice or use NHS 111 or 999 as appropriate.
Sick notes, fit notes and work letters
A fit note is the note many employers ask for when you are off work because of illness. You may not need a GP fit note for the first part of sickness because self-certification may apply.
For short sickness, your employer may accept self-certification. Ask before requesting a GP fit note.
If you need a fit note, use the official service route or contact the practice with clear dates.
Say when you became unwell, whether you are still off work, and whether you have already spoken to a doctor or nurse.
If you were treated in hospital, ask the hospital team whether they should provide a note or discharge letter.
Services patients often need
Exact services can change by staffing, appointment type, clinical need and local NHS pathways. The list below covers common GP surgery needs patients often search for.
Parking, disabled access and visiting the surgery
The official contact page lists several access and travel details. If access is important, check before travelling because local arrangements can change.
Disabled access
Listed facilities include Braille translation service, disabled parking, disabled WC, induction loop, signing service available, step-free access and wheelchair access.
Parking
The practice says it has limited car parking on site, with space for bicycles, motorcycles and disabled parking spaces.
Public transport
The official contact page says bus routes 7, 14, 607, 655 and 657 all stop outside the surgery.
Language and hearing support
Ask for interpreter support when booking if English is difficult. Ask about signing, induction loop or other access needs before your appointment.
Hello, I need help in [language]. Can you arrange an interpreter for my appointment or phone call?
Chineham Medical Practice map and directions
Address: The New Chineham Surgery, Reading Road, Chineham, Basingstoke, Hampshire, RG24 8ND. Use the map for planning only. Confirm your appointment time before leaving.
By car or taxi
Use postcode RG24 8ND. Ask for The New Chineham Surgery on Reading Road, Chineham.
Parking
Limited parking is listed on site, including bicycle, motorcycle and disabled parking spaces. Allow extra time at busy appointment times.
By bus
Official information says bus routes 7, 14, 607, 655 and 657 stop outside the surgery. Check Traveline or Google Maps for live times.
Before leaving home
Take your appointment details, phone, medicine list, glasses or hearing aids, and any paperwork the surgery requested.
What to do when Chineham Medical Practice is closed
Use the right service depending on how serious the problem is. Do not wait for the GP if the symptoms are dangerous.
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing trouble, serious self-harm, heavy bleeding, collapse or not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need help now but it is not a 999 emergency. NHS 111 online is for people aged 5 and over. |
| Child under 5 | Call 111 | The practice contact page says to call 111 if you need help for a child under 5. |
| Mental health emergency | 999 if life is at risk, or NHS 111 | The practice says to call 999 in a medical or mental health emergency when life is at risk. |
| Minor illness | Local pharmacy | Coughs, colds, sore throat, minor rash, medicine advice and Pharmacy First queries. |
| Urgent prescription when closed | NHS 111 or pharmacy | If you are running out of important medicine, ask NHS 111 or a pharmacy what urgent route is available. |
Patient checklist before you contact Chineham
The team usually needs it to find your record.
The practice may call or send a text booking link.
Say the main issue, when it started, and what worries you most.
Use words like “today”, “getting worse”, “child”, “elderly” or “medicine running out”.
This helps doctors, nurses and pharmacists avoid mistakes.
Use The New Chineham Surgery, Reading Road, Chineham, RG24 8ND.
CQC rating and official quality note
CQC lists Chineham Medical Practice as rated Good. CQC information shows the latest inspection was on 23 July 2019, with the report published on 20 August 2019, and a later review on 6 July 2023 where CQC did not find evidence requiring reassessment at that stage.
Ratings can change after future inspections or reviews. Always use the official CQC profile for the latest live inspection information.
Official source check and reference notes
Publish-ready as of 6 June 2026: this guide was checked against official NHS.uk, Chineham Medical Practice, CQC and NHS guidance sources. This page is an independent directory guide and may not update at the same time as official systems.
Main reference sources used: NHS.uk was used for the official GP profile, address, NHS code and accepting-new-patients status. The official Chineham Medical Practice website was used for phone, address, opening hours, appointment rules, urgent and routine request guidance, accessibility, parking, bus routes, prescriptions, Pharmacy First and online health management. CQC was used for the Good rating and inspection status.
Official links: NHS.uk Chineham Medical Practice profile · Official practice website · Official contact and opening hours · Official appointments information · Official prescriptions information · CQC Chineham Medical Practice profile · NHS 111 online · NHS App