Blacketts Medical Practice | NHS GP Appointments & Hours

Emergency first: MedicalPracticeUK.org is an independent information website, not Blacketts Medical Practice or the NHS. Call 999 for a life-threatening medical or mental-health emergency. If you need urgent medical help that is not life-threatening while the practice is closed, use NHS 111 online or call 111.

Darlington NHS GP patient guide

Blacketts Medical Practice: appointments, RapidHealth, opening hours and patient help

Blacketts Medical Practice is an NHS GP surgery at 63–65 Bondgate, Darlington, County Durham, DL3 7JR. Patients can book routine and urgent appointments by telephone, in person and through supported online routes, while the current practice website also identifies RapidHealth as its online patient-triage system.

Choose the right route Appointments Address & parking

1. Explain what you need

2. Right professional Reception or online triage can help direct you to the most appropriate member of the practice team.

3. Right appointment Routine, urgent same-day, telephone, face-to-face, advice or another service.

Main practice telephone

01325 380640

Use the main number for appointment booking, urgent same-day requests, home visits, questions about registration, help if you cannot use the online services, or another practice-specific query.

Call Blacketts Official practice website

Practice address

Blacketts Medical Practice
63–65 Bondgate
Darlington
County Durham
DL3 7JR

This address is consistent across the current NHS practice record, NHS Data Security and Protection Toolkit, 2026 NHS recruitment records and the live CQC location profile.

Open directions

Phone

01325 380640

Address

63–65 Bondgate

Routine bookings

Up to 7 days ahead

CQC

Good

Fast answer: Blacketts Medical Practice is at 63–65 Bondgate, Darlington, DL3 7JR and the current telephone number is 01325 380640. Routine appointments are published as available up to 7 days in advance, while urgent appointments are available on the day for problems that cannot safely wait. The practice’s current website also offers RapidHealth for online medical and administrative requests.

Start here: which Blacketts route should you use?

You need	Best first route	What to expect
Life-threatening emergency	Call 999	Do not wait for an online request or GP appointment.
Urgent problem that cannot safely wait	Call 01325 380640 or speak to reception.	The practice publishes urgent appointments that can be booked on the day.
Routine GP appointment	NHS App / online booking, telephone or reception.	Routine appointments are published up to seven days in advance.
Simple non-urgent medical advice	Use the practice’s online request route.	The appointment guidance says these requests are usually answered the same day, but they are not a substitute for urgent care.
Administrative help or sick note	RapidHealth / online request.	Administrative requests can often be handled without using a clinical appointment.
Home visit	Call between 8:30am and 11:00am where possible.	Home visits are for patients who cannot attend because of illness or injury; emergency requests can be made during normal surgery hours.
Repeat prescription	NHS App / NHS account.	Choose the repeat item and nominate the pharmacy where you want the prescription sent.
Test result	Check your NHS App / online GP record first.	The NHS App can display GP-record information including results once available in the record.
Register as a patient	Use the practice’s current online registration route.	The current Blacketts website says RapidHealth can also be used to register new patients.
Urgent help when Blacketts is closed	NHS 111	Call 999 instead if the situation is life-threatening.

For general NHS GP information beyond this specific practice, see the MedicalPracticeUK NHS medical-practice guide.

Blacketts Medical Practice opening hours

The latest practice-opening pattern that can be cross-checked in Darlington primary-care access material and recent practice directory data is:

Day	Published surgery opening	Useful note
Monday	7:30am–6:00pm	Early opening is useful for pre-booked appointment capacity.
Tuesday	7:30am–6:00pm	Routine and urgent booking routes remain separate.
Wednesday	8:15am–6:00pm	Check your booking confirmation if offered extended-access care elsewhere.
Thursday	7:30am–6:00pm	Online and NHS App routes can reduce the need for a reception call.
Friday	8:15am–6:00pm	Plan routine prescription requests before weekends and Bank Holidays.
Saturday	Normal surgery closed	Pre-booked Darlington enhanced-access appointments operate separately.
Sunday	Normal surgery closed	Use NHS 111 for urgent non-life-threatening care.

Opening hours and telephone access are not always identical. Early appointments and Darlington enhanced-access clinics can operate outside normal telephone-reception arrangements. If you are making a special journey near opening or closing time, check the current practice homepage or call first.

Check the live Blacketts website

Routine, urgent, telephone and face-to-face appointments

Blacketts publishes several appointment types rather than treating every request as a standard GP consultation. Choosing the appropriate route can make the request easier to deal with.

Routine appointment

Routine appointments are published as available up to seven days in advance. They provide more flexibility if you need a convenient time or want to request a particular member of the team.

Urgent appointment

Urgent appointments can be booked on the day for a problem that cannot safely wait for a routine slot. Tell reception that the problem is urgent rather than requesting a routine appointment.

Face-to-face appointment

The practice describes in-person appointments as particularly suitable for new problems or concerns likely to need an examination.

Telephone appointment

Telephone consultations can suit follow-up care, medication reviews or discussion of results when a physical examination is unlikely to be needed.

How to book

Use NHS App / NHS online access where a suitable appointment is offered.
The current practice appointment page describes online access as the quickest and easiest booking route.

Or call 01325 380640.
Say whether the request is urgent, routine, a follow-up or likely to require an examination.

You can also book at reception.
If online access is difficult, speak to the reception team rather than abandoning the request.

Be ready to explain the main reason for the appointment.
The practice says this information helps staff match you with the most appropriate member of the team and allows the clinician to prepare.

Why does reception ask what is wrong? The practice specifically highlights this question in its patient information. Reception is not diagnosing you; the purpose is to help direct the request to the right member of the clinical or wider primary-care team.

RapidHealth and online requests: when to use them

The current Blacketts homepage identifies RapidHealth as its online patient-triage system. It can be used for self-care information, medical requests, administrative requests and new-patient registration.

Choose online or appointment booking?

Medical / admin request

RapidHealth is designed to collect information and route medical or administrative requests without requiring every patient to begin with a telephone queue.

Simple advice

The practice’s appointment guidance also offers an online advice request for simple queries. It says these are usually answered the same day.

Sick note or admin task

Online requests can be useful for tasks such as fit-note queries and other administrative work that does not require an urgent consultation.

Urgent problem

Do not rely on a non-urgent web request for a problem that cannot safely wait. Use the same-day urgent appointment route, NHS 111 when closed or 999 for an emergency.

Several digital-service names may appear on the Blacketts website. The current homepage surfaces RapidHealth as the patient-triage system and may also display other online-contact services. For the clearest live route, start from the official Blacketts homepage rather than an old bookmarked form.

Start from the current Blacketts homepage Blacketts online-services information

Home visits: request between 8:30am and 11am where possible

Blacketts prefers patients to attend the surgery whenever this is medically possible, because clinicians have access to more equipment and can see several patients in the surgery in the time required for one home visit.

Call between 8:30am and 11:00am where possible.
Tell reception that you believe you are unable to attend because of illness or injury.

Explain why attendance is not possible.
The practice uses that information to decide how the request should be handled.

Emergency requests can still be made during normal surgery hours.
Do not interpret the 11:00am preference as meaning a serious new problem should simply wait until the next day.

The practice’s appointment page also confirms disabled parking and says a wheelchair can be provided on request. If mobility is the main barrier rather than clinical inability to travel, tell reception so the safest practical option can be considered.

Repeat prescriptions: NHS App is the clearest current online route

Blacketts’ online-services guidance confirms that patients can use the NHS App / NHS account to order repeat medication and nominate the pharmacy where the prescription should be sent.

Open your NHS App or NHS account.
Use the repeat-prescription section rather than a general medical appointment request.

Select only the repeat items you currently need.
The app displays medicines that are available to request from your GP record.

Check the nominated pharmacy.
Confirm where the electronic prescription should be sent before submitting.

Check the app or pharmacy for progress.
The current Blacketts pages checked for this guide do not publish a reliable fixed processing-time promise, so do not assume another GP practice’s 48- or 72-hour rule applies here.

Order before you run out. Processing by the GP practice and dispensing by the pharmacy are separate stages, and weekends or Bank Holidays can lengthen the elapsed time.

Blacketts NHS App guidance Official NHS App information

Test results: check your GP health record before phoning

The Blacketts online-services page confirms that the NHS App can show information from your GP health record, including test results. This can be a quicker first check than calling reception.

NHS App / NHS account

Open your GP health record and check whether the result and any related information are available. Not every result appears immediately; the timing depends on the test and how it enters the GP record.

Need clinical explanation?

A telephone appointment can be appropriate for discussing a result when an examination is not required. The Blacketts appointment page specifically gives result discussion as an example of a suitable telephone consultation.

A result value is not always the same as a clinical interpretation. If the practice has asked you to speak to a clinician, or the result needs explanation, use the appointment/advice route rather than relying only on the number shown in the app.

Blacketts online record information

Register with Blacketts Medical Practice

Current NHS-derived September 2026 practice data lists Blacketts as accepting new patients. The Blacketts homepage also states that its RapidHealth system can be used to register new patients.

Start from the current Blacketts website.
Use the new-patient / RapidHealth registration route rather than an old third-party form.

Enter your patient and previous-GP details accurately.
Correct name, date of birth, address and previous practice information help the NHS identify and transfer the right record.

Keep enough regular medication while the record transfer is completed.
If you take important repeat medicine, do not wait until the final dose before asking how prescriptions will be handled during registration.

Contact reception if online registration is inaccessible.
Call 01325 380640 for an alternative registration route or help with the process.

Start from Blacketts’ official registration route NHS Blacketts Medical Practice profile

What else is available through the Blacketts team?

Blacketts is a training practice with a multidisciplinary primary-care team. Its 2026 NHS recruitment information describes five GP partners, three salaried GPs, a nursing team and support from allied professionals.

Medication reviews

Telephone consultations can be used for suitable medication-review discussions, and pharmacy professionals can support medicines management.

Minor surgery

Current NHS recruitment information lists minor surgery among the clinical interests and services available within the practice team.

Joint injections

Joint injections are also listed among the areas of clinical expertise at Blacketts. Whether the procedure is appropriate depends on clinical assessment.

Women’s health

The practice’s 2026 NHS recruitment information highlights women’s health among the team’s developed clinical interests.

Social prescribing

The practice premises host or work with wider primary-care roles including social-prescribing support, which may be useful where health needs are linked with isolation, wellbeing or practical social issues.

Mental-health support

The wider Darlington primary-care team includes mental-health practitioners. Reception may therefore direct some requests to a professional other than a GP where appropriate.

Training practice: Blacketts hosts GP trainees, Foundation Year 2 doctors and medical students. If another clinician or trainee is involved in your care, normal consent and professional-supervision requirements still apply.

Disabled parking, wheelchair support and building access

The Blacketts appointment page explicitly states that the practice has good disabled-parking facilities and can provide wheelchairs on request. The purpose-built Bondgate premises are used for GP care as well as some additional healthcare services.

If you have reduced mobility

Tell reception when booking if mobility affects attendance.
Ask for a wheelchair if needed.
Use the disabled-parking facilities where eligible.
Ask which entrance or drop-off point is most suitable before travelling if this is critical.

If another adjustment is essential

Current official pages available during this review did not provide a complete up-to-date list of every accessibility feature. If you specifically need a hearing loop, accessible toilet, interpreter or another reasonable adjustment, confirm the current arrangement with reception on 01325 380640 when booking.

Evening and weekend GP access in Darlington

Normal Blacketts weekend opening is closed, but registered Darlington patients can have access to separately commissioned enhanced-access appointments.

Darlington enhanced-access period	Published local provision
Monday–Friday evening	Darlington primary-care access information lists enhanced access at Forsyth House from 6:30pm–9:00pm.
Saturday	Published enhanced access at Forsyth House runs 8:30am–5:00pm.
Sunday	Published enhanced access at Forsyth House runs 9:00am–1:00pm.
Selected early mornings	Darlington access information also records small numbers of appointments between 7:30am and 8:00am at Blacketts and other local practices.

These are not walk-in sessions. Availability changes and an extended-access appointment may be at a different Darlington site. Book or confirm the location through the practice or the appropriate NHS route before travelling.

CQC rating: Good, with the inspection history clearly dated

The Care Quality Commission currently displays Blacketts Medical Practice as Good overall. Safe, Effective, Caring, Responsive and Well-led are all displayed as Good.

CQC record	Published detail	Context
Overall rating	Good	All five key questions are displayed as Good.
Latest inspection visit	16 October 2019	This is the inspection behind the current published assessment.
Report published / updated	12 December 2019	The report is historical and should not be presented as a new 2026 inspection.
Later CQC data review	6 July 2023	CQC reviewed available information and said it had not found evidence requiring reassessment at that stage.
Address	63–65 Bondgate, Darlington, DL3 7JR	This matches current NHS and practice records.

“Good” is current, but the inspection is not recent. CQC still displays the Good rating, while the latest full inspection was in October 2019 and the later information review was in July 2023.

Live Blacketts CQC profile CQC inspection timeline

Map and directions to Blacketts Medical Practice

Blacketts Medical Practice
63–65 Bondgate
Darlington
County Durham
DL3 7JR

Map provided for location and directions only. MedicalPracticeUK.org is not Blacketts Medical Practice.

Before travelling: check whether the appointment is face to face, confirm the appointment time, and tell reception in advance if you need a wheelchair or another access adjustment.

When Blacketts Medical Practice is closed

Situation	Use this route
Life-threatening emergency	Call 999.
Urgent medical help that cannot wait	Use NHS 111 online or call 111.
Potential evening/weekend GP appointment	Ask about Darlington enhanced access; the appointment may be at Forsyth House rather than Blacketts.
Minor illness suitable for Pharmacy First	A participating community pharmacy may be able to assess and treat eligible conditions.
Routine prescription, registration or admin request	Use NHS App or the appropriate Blacketts online route when normal services resume.

Official and authoritative sources used

Last verified: 21 September 2026.

Blacketts Medical Practice FAQs

Where is Blacketts Medical Practice and what is the phone number?

Blacketts Medical Practice is at 63–65 Bondgate, Darlington, County Durham, DL3 7JR. The current telephone number is 01325 380640.

What are Blacketts Medical Practice opening hours?

The latest published opening pattern cross-checked for this guide is Monday, Tuesday and Thursday 7:30am–6:00pm, and Wednesday and Friday 8:15am–6:00pm. Normal weekend surgery is closed. Enhanced-access appointments operate separately, so confirm the location and time before travelling.

How do I book a routine appointment at Blacketts?

Routine appointments are published as available up to seven days in advance. You can use supported NHS online access, call 01325 380640 or speak to reception in person. The practice asks for a brief explanation of what you need so it can match you with the most appropriate team member.

Can I get a same-day urgent appointment?

Blacketts publishes urgent appointments that can be booked on the day for problems that cannot safely wait for a routine appointment. Call the practice and make clear that the problem is urgent. Use NHS 111 when the surgery is closed, or 999 for a life-threatening emergency.

What is RapidHealth at Blacketts Medical Practice?

The current Blacketts website describes RapidHealth as its online patient-triage system. It can provide self-care information and accept medical, administrative and new-patient registration requests. For urgent problems, use the practice’s urgent appointment route rather than relying on a non-urgent online request.

How do I request a home visit from Blacketts?

If illness or injury means you cannot attend the surgery, call 01325 380640 between 8:30am and 11:00am where possible. Blacketts prefers patients to attend the practice when medically able because more equipment is available there. Emergency home-visit requests can still be raised during normal surgery hours.

How do I order a Blacketts repeat prescription?

The practice’s online-services guidance confirms that repeat prescriptions can be requested through the NHS App or NHS account. Select the repeat medicine, check your nominated pharmacy and submit the request. The current Blacketts pages checked for this guide do not state a reliable fixed processing-time promise, so order before you run out.

How do I check my test results?

The Blacketts online-services page confirms that the NHS App can show information from your GP health record, including test results. If you need a clinician to explain a result, the practice says a telephone appointment can be suitable for result discussions when an examination is not required.

Is Blacketts Medical Practice accepting new patients?

Current September 2026 NHS-derived practice data lists Blacketts Medical Practice as accepting new patients. The practice’s current website also says RapidHealth can be used to register new patients. Start from the official Blacketts website so you use the current registration route.

What is Blacketts Medical Practice’s current CQC rating?

CQC currently displays Blacketts Medical Practice as Good overall, with Safe, Effective, Caring, Responsive and Well-led all shown as Good. The latest inspection took place on 16 October 2019 and the report was published on 12 December 2019. CQC later reviewed available information on 6 July 2023 and did not find evidence requiring reassessment at that stage.

Independent information notice: MedicalPracticeUK.org is not Blacketts Medical Practice, NHS North East and North Cumbria, the NHS or the Care Quality Commission. Appointment capacity, online-service availability, opening arrangements, new-patient status and enhanced-access locations can change. Use the official practice and NHS links above for information affecting an immediate appointment or journey.