Bishopton Medical Practice: appointments, opening hours, prescriptions and NHS 24 help
Bishopton Medical Practice is an NHS Scotland GP surgery on Greenock Road, Bishopton, Renfrewshire PA7 5AW. This guide helps patients quickly choose the right route for appointments, repeat prescriptions, PA7 registration, Patient Access, video appointments, Pharmacy First, physiotherapy, records, parking and urgent out-of-hours care.
Use this for: appointments, cancellations by phone, reception queries, repeat prescription option 1, registration questions, records requests, parking/access questions, urgent practice advice during opening hours, and help if online routes are difficult.
Email listed by practice: ggc.gp87112clinical@nhs.scot
Bishopton Medical Practice
Greenock Road
Bishopton
Renfrewshire
PA7 5AW
Use the full Greenock Road address and postcode for maps, taxis, patient letters and family members helping with travel.
Open directionsDecision hub: GP, pharmacy, physio, records, 111 or 999?
Use this before calling so your request goes to the right place first time.
Call 999 now
Life-threatening symptoms: chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, seizure not stopping, serious allergic reaction, major injury or not responding.
Use NHS 24 on 111
Use when the practice is closed and the issue is urgent but not life-threatening. NHS 24 can direct you to the correct out-of-hours service.
Phone the GP practice
Use for appointments, urgent practice advice during opening hours, result/record questions, registration help, home-visit-type queries and unclear problems.
Use prescription option 1
For repeat prescription voicemail requests. Leave clear patient and medicine details. Order only when within 10 working days of running out.
Use Pharmacy First
For suitable minor illnesses, including some uncomplicated urinary tract infection pathways and pharmacy-assessed minor conditions.
Ask about physio first
The practice update says an advanced practice physiotherapist is best for many bone, muscle and joint problems rather than a GP.
Bishopton Medical Practice opening hours
The official practice contact page lists split weekday opening times. NHS 24 lists normal opening as 08:30–18:00 Monday to Friday, but the practice page gives the useful lunchtime split.
| Day | Practice page opening | Patient note |
|---|---|---|
| Monday | 8:30am–12:30pm, 1:30pm–6pm | Avoid routine calls during the lunchtime closure. |
| Tuesday | 8:30am–12:30pm, 1:30pm–6pm | Physio update says Wendy is in surgery all day Tuesday and Thursday. |
| Wednesday | 8:30am–12:30pm, 1:30pm–6pm | Use morning for appointment requests where possible. |
| Thursday | 8:30am–12:30pm, 1:30pm–6pm | Physio update says Wendy is in surgery all day Tuesday and Thursday. |
| Friday | 8:30am–12:30pm, 1:30pm–6pm | Order medication early before weekends and public holidays. |
| Saturday | Closed | Use NHS 24 on 111 if urgent and not life-threatening. |
| Sunday | Closed | Use 999 for emergencies. |
Appointments and cancellations: micro step-by-step
The appointment page says you can book an appointment by calling the practice. It also gives clear cancellation routes.
Call 999 for emergency symptoms. If the practice is closed and the issue cannot wait, call NHS 24 on 111.
Use 01505 863223. Keep your phone nearby in case you are called back.
Reception questions are confidential and help direct you to the correct expert.
Cancel by email, phone or by visiting reception.
The appointment page says the practice cannot rearrange appointments by email; use phone or reception desk.
Hello, my name is [name]. Date of birth: [date]. I am registered at Bishopton Medical Practice. I need help with [one clear issue]. It started [when]. It is [getting worse / not improving / affecting sleep or work]. I have tried [self-care or medicine]. Is this best for a GP, nurse, advanced physiotherapist, Pharmacy First, prescription option, NHS 24 or 999?
Video appointments: use only when prearranged
The official homepage says the practice offers a video call service for patients with prearranged appointments, so patients can see a healthcare professional from home without visiting the surgery.
Good for
Follow-up discussion, medication review, advice where examination is not essential, and appointments the practice has specifically arranged as video.
Not for
Emergencies, new severe symptoms, collapse, breathing difficulty, serious injury, or any appointment where a clinician needs to examine you in person.
Repeat prescriptions: phone option 1, online ordering and pharmacy timing
The official prescription page has more timing detail than most directory pages. Use it carefully to avoid running out.
Phone route
Call 01505 863223 and select option 1. Leave your details on the prescription answer machine.
Online route
The official prescription page links to online ordering. Use the practice’s official page first to avoid wrong portals.
Nominated pharmacy
Where you have a nominated pharmacy, the practice says prescriptions will be ready at the pharmacy in 5 working days.
No nominated pharmacy
Where no nominated pharmacy is used, signed prescriptions are ready from reception in 3 working days to take to a pharmacy.
| Prescription question | Official/practical answer | Action |
|---|---|---|
| When should I order? | Only from 10 working days before medicine is due to run out. | Do not order too early; do not wait until the last tablet. |
| How long if pharmacy is nominated? | 5 working days to pharmacy collection. | Check with the pharmacy before travelling. |
| How long if no pharmacy nominated? | 3 working days for signed prescription at reception. | Collect from reception, then take to chosen pharmacy. |
| What about phone option 1? | Answer-machine requests are processed and available from selected pharmacy 48 working hours later according to the page text. | Because the same page also lists 5 working days for nominated pharmacies, allow the longer pharmacy timescale where possible. |
| Public holiday risk? | Weekends and public holidays delay working-day processing. | Order early before Scottish/local holidays. |
| Not sure about medicine? | Ask local pharmacist or request practice advice if medication review is needed. | Do not stop important medicines without clinical advice. |
Register with Bishopton Medical Practice
The official registration page says patients who reside in the Bishopton PA7 postcode area can register using the patient registration and patient questionnaire forms.
The practice says PA7 residents can register. If you live outside PA7, contact the surgery before sending forms.
The practice lists a new patient registration form and a new patient questionnaire.
The page says forms can be returned by email to ggc.gp87112clinical@nhs.scot.
The practice asks for something to verify address, such as a utility bill or bank statement. NHS inform also says registration should not be delayed or refused if you cannot provide ID or proof of address.
Print the forms and place them in the box marked “Registrations” at reception.
Practice services: what may not need a GP first
The official services page lists practical routes for pregnancy advice, jury-duty exemption statements, ear irrigation self-referral, joint/physio help, mental health and sleep, unwell child advice, medical records, Pharmacy First, bowel problems, skin problems and minor illnesses.
| Need | Official detail | Best action |
|---|---|---|
| Pregnancy booking | The practice says there is no need to see the GP first. First midwife appointment: 0141 347 8422. | Call as soon as you know you are pregnant. |
| Later midwife appointments | Subsequent appointment number listed: 0141 314 7371 between 9am and 2pm, Monday to Thursday. | Use the maternity route, not GP reception. |
| Ear irrigation | Available in Renfrewshire by self-referral; Wednesdays by appointment at Renfrew Health and Social Work Centre. | Self-refer by calling 0141 207 7760. |
| Childhood immunisations | Practice update lists school-aged children 0141 314 0514; pre-5 children 0141 201 1056 or 01475 506042. | Use immunisation team numbers for vaccination admin. |
| Unwell child | Practice links to free advice and return-to-school/nursery guidance. | Use the child page for minor illness; call urgently if seriously unwell. |
| Mental health and sleep | Practice lists free resources and crisis/support numbers, including Breathing Space 0800 83 85 87 and RAMH 0800 221 8929. | Use support route early; call 999 if immediate danger. |
Bone, joint, back pain and physiotherapy route
The practice says an advanced practice physiotherapist has joined the team and is often best for bone, muscle or joint problems rather than a GP.
Physio may be right for
Bone, muscle or joint pain, many sprains/strains, ongoing mechanical pain, back pain without red flags, exercise advice and possible referral for further investigations.
Urgent warning signs
The practice warns that back pain with sudden bladder/bowel change, weakness, numbness or tingling needs urgent doctor advice.
| Problem | Practical route | Patient note |
|---|---|---|
| New joint sprain/strain | Ask whether physio is suitable. | Use safe pain relief only if suitable for you. |
| Back pain with red flags | Urgent doctor advice / 111 / 999 depending on severity. | Do not wait for routine physio if bladder/bowel or limb weakness symptoms occur. |
| Pain longer than 12 weeks | Practice page lists free pain education sessions. | Call 0300 323 9966 or text 07548 229 958 for call back. |
| Vertigo exercises | Practice links to Brandt-Daroff exercise information. | Ask clinical advice if severe, new neurological signs or injury occurs. |
Pharmacy First Scotland: use pharmacy before GP for suitable minor illness
The Bishopton Pharmacy First page says local community pharmacies can assess symptoms and provide advice, treatment or referral where appropriate. It specifically mentions uncomplicated urinary tract infection treatment pathways for women aged 16–65 under Patient Group Directions.
Medical records, registration email and admin use of email
The records page says Subject Access Requests should be completed and returned by email where possible, or handed into reception. The practice update also says the practice email can be used for registration forms, change of name/address requests and appointment cancellations only.
| Admin task | Use this route | Important note |
|---|---|---|
| Medical records copy | Complete Subject Access Request form and return by email or reception. | Use clear date range and reason if possible. |
| Registration forms | Email forms to ggc.gp87112clinical@nhs.scot or hand in at reception. | Include address verification if available. |
| Change of name/address | Practice update says email can be used. | Use official email only; include identifying details securely. |
| Cancel appointment | Email, phone or reception. | Email cancellation is allowed, but rearranging by email is not. |
| Clinical symptoms | Phone practice / NHS 24 / 999 depending on urgency. | Do not rely on email for urgent clinical problems. |
Doctors and practice team listed officially
The official staff page lists GP, advanced nurse practitioner, practice nurse, practice manager and support roles. Availability can change, so use the official staff page before relying on a named clinician.
| Role | Names listed | How this helps patients |
|---|---|---|
| GPs | Dr Katherine McKenzie, Dr Jillian Hamilton, Dr Manas Tiwari, Dr Victoria Bennett, Dr Lakhan Basi, Dr Andrea Bloomfield, Dr Emily Price-Thomas, Dr Branavan Vakeesan, Dr Sarah Ross. | Do not wait only for one named GP if another clinician can help sooner. |
| Advanced nurse / nursing | Mrs Alison Prentice, Mrs Emma Lightbody, Hazel Allen, Mrs Lisa Conway, Julie Cunningham. | Useful for reviews, nursing care, long-term condition support and appropriate nurse appointments. |
| Management | Mrs Fiona Hird, Lynn McFarlane. | Relevant for practice administration and management routes. |
Parking, access and local arrival tips
The practice update says parking is located at the rear of the surgery. No separate official parking fee page was found in the checked sources.
Parking
Official update says parking is at the rear of the surgery. Allow extra time during busy surgery hours.
Arrival
Use Greenock Road, Bishopton PA7 5AW in your maps app. Check appointment time and bring any forms or medicine lists.
Access needs
If you need mobility help, interpreter support or a carer to speak for you, phone before travelling.
Lunchtime gap
Do not plan routine reception tasks during 12:30pm–1:30pm closure unless instructed by the practice.
When Bishopton Medical Practice is closed
The appointment page says if you need help when the practice is not open, use NHS inform self-help guides for common symptoms or phone NHS 24 on 111 if non-urgent help cannot wait until reopening.
| Problem | Use this | Examples |
|---|---|---|
| Life-threatening emergency | 999 | Chest pain, stroke signs, severe breathing difficulty, collapse, heavy bleeding, not responding. |
| Urgent but not life-threatening | NHS 24 on 111 | Too unwell to wait, urgent advice when closed, possible out-of-hours appointment. |
| Minor illness | Pharmacy First / NHS inform / NHS 24 | Cold, cough, sore throat, earache, diarrhoea, minor skin problems and similar symptoms. |
| Routine admin | Wait until practice opens | Registration, records, non-urgent appointment rearranging, routine prescription questions. |
| Mental health crisis | NHS 24, local crisis support, Breathing Space, Samaritans or 999 if immediate danger | Severe distress, risk to self/others, crisis symptoms. |
Helpful NHS 24 video: right care, right place
This video helps Scottish patients understand when to use GP practice, NHS 24 on 111 or emergency care. It is included as a practical visual aid, not as proof of Bishopton’s live opening hours.
Bishopton Medical Practice map and visit checklist
Address: Bishopton Medical Practice, Greenock Road, Bishopton, Renfrewshire PA7 5AW. Use this map for travel planning only. Confirm appointment time, opening hours and access needs before leaving.
Before travelling
Take appointment details, medicine list, allergy details, hospital letters, forms, samples if requested, glasses/hearing aids and ID/address evidence if registering or requesting online/records support.
If someone else is driving
Send: Bishopton Medical Practice, Greenock Road, Bishopton, Renfrewshire PA7 5AW. Phone: 01505 863223.
If you need medicine
Check whether your prescription is going to a nominated pharmacy or reception. Collection time differs.
If it is lunchtime
Routine reception access is closed 12:30pm–1:30pm. Emergency telephone calls are the exception.
Official action links used
Use these official links after checking the practical route above, so you do not land on the wrong form, phone line or NHS service.
Official Bishopton Medical Practice website · Contact, address and opening hours · Appointments and cancellations · Repeat prescriptions · New patient registration · Practice services · Bone and joint / physio advice · Pharmacy First · Medical records · Practice staff · Practice updates · NHS 24 GP listing · NHS Pharmacy First Scotland · NHS 24 Right Care Right Place