Winstree Medical Practice

Q: How do I order a repeat prescription?

Use NHS App or NHS account, SystmOnline, the published prescription email, a written request delivered to the surgery or dispensary, or post. The practice does not accept routine repeat prescription orders by telephone.

Emergency first: MedicalPracticeUK.org is an independent information website, not Winstree Medical Practice or the NHS. Call 999 for a life-threatening medical or mental-health emergency. If the surgery is closed and you need urgent medical help that is not life-threatening, use NHS 111 online or call 111.

Stanway & Colchester NHS GP guide

Winstree Medical Practice: appointments, Accurx, opening hours and prescriptions

Winstree Medical Practice is an NHS GP surgery at 84 Winstree Road, Stanway, Colchester, CO3 0PZ, with a branch at Malting Green Surgery in Layer De La Haye. Urgent same-day requests start by phone at 8am, while routine care can also use NHS App, SystmOnline and Accurx.

Choose the right route Appointment steps Check your surgery site

1. Contact the practice

2. Give useful detailSymptoms, timing, preferred consultation type and communication needs.

✓3. Right routeGP, nurse, online response, pharmacy, home visit or another NHS service.

Reception telephone

01206 572372

The same reception number is published for the Stanway main practice and Malting Green Surgery. Use it for urgent same-day appointments, routine booking help, home visits, prescription queries, test-result help, registration or access needs.

Call Winstree Medical Practice Official practice website

Main surgery

Winstree Medical Practice
84 Winstree Road
Stanway
Colchester
Essex
CO3 0PZ

The practice also runs Malting Green Surgery at 64 Malting Green Road, Layer De La Haye, Colchester, CO2 0JJ. Check which site is named in your booking before travelling.

Directions to Winstree Road

Phone

01206 572372

Main postcode

CO3 0PZ

Main surgery

Mon–Fri 8am–6:30pm

CQC

Overall Good

Fast answer: Winstree Medical Practice is at 84 Winstree Road, Stanway, Colchester, Essex, CO3 0PZ. Phone 01206 572372. The main Winstree surgery is open Monday to Friday, 8:00am–6:30pm. Saturday and Sunday are closed. For an urgent appointment today, the practice tells patients to call at 8:00am. Routine appointments can also be requested through NHS App/NHS account, SystmOnline or Accurx.

NHS.uk says “currently closed” because of the time of day

The live NHS profile still lists Winstree Medical Practice as an active GP surgery and says it is accepting new patients. “Currently closed” is a live opening-status label, not a permanent closure notice.

Start here: use the route that matches your task

You need	Best first step	Useful detail
Life-threatening emergency	Call 999.	Do not wait for reception, Accurx or NHS 111.
Urgent appointment today	Call 01206 572372 at 8am.	Reception asks for a brief description so the request can be allocated to the most appropriate clinician.
Routine appointment	Phone, NHS App/NHS account, SystmOnline or Accurx.	Tell the practice if you prefer phone, face-to-face, video, text/email or a particular clinician where possible.
Repeat medication	Use NHS App/NHS account, SystmOnline, prescription email, written request or post.	Routine repeat requests are not accepted by phone.
A prescription query	Use the practice Accurx service.	This is different from submitting a routine repeat order.
A home visit	Call before 10:30am.	Home visits are for patients who are housebound or too ill to attend the surgery.
New-patient registration	Check the catchment then choose the correct Winstree or Malting Green registration route.	NHS currently says Winstree Medical Practice is accepting new patients.
Urgent help when closed	NHS 111 online or call 111.	NHS 111 online is for people aged 5 and over; call 111 for a child under 5.

Winstree Road and Malting Green are different surgery sites

Main site

84 Winstree Road
Stanway
Colchester
CO3 0PZ

Phone: 01206 572372

Published weekday opening is continuous from 8:00am to 6:30pm.

Branch surgery

Malting Green Surgery

64 Malting Green Road
Layer De La Haye
Colchester
CO2 0JJ

Phone: 01206 572372

Published weekday hours are 8:00am–1:00pm and 2:30pm–6:30pm.

Malting Green closes in the middle of the day. The current contact page lists a break between 1:00pm and 2:30pm at the branch, while the main Winstree Road surgery is listed continuously from 8:00am–6:30pm.

Dispensing patients: Winstree operates a dispensary service within the practice organisation. If the practice dispenses your medicines, allow the longer dispensed-medication processing time shown in the prescription section below.

Opening hours

Day	Winstree Road	Malting Green Surgery
Monday	8:00am–6:30pm	8:00am–1:00pm; 2:30pm–6:30pm
Tuesday	8:00am–6:30pm	8:00am–1:00pm; 2:30pm–6:30pm
Wednesday	8:00am–6:30pm	8:00am–1:00pm; 2:30pm–6:30pm
Thursday	8:00am–6:30pm	8:00am–1:00pm; 2:30pm–6:30pm
Friday	8:00am–6:30pm	8:00am–1:00pm; 2:30pm–6:30pm
Saturday	Closed	Closed
Sunday	Closed	Closed

Official contact and opening hours NHS Winstree Medical Practice profile

Appointments: urgent at 8am, several routes for routine care

Urgent appointment for today

The official appointment page tells patients who need an urgent appointment that day to call 01206 572372 at 8:00am.

Reception asks for a brief description of the problem so staff can allocate the request to the most appropriate clinician. If the issue is personal, you can tell reception that when booking.

8am is deliberately busy. The practice specifically asks patients with blood-result questions or another non-urgent enquiry to telephone later in the morning rather than adding to the urgent 8am call pressure.

Routine appointment

Routine appointments can be requested through:

reception on 01206 572372;
your NHS account through the NHS website or NHS App;
SystmOnline;
the practice’s Accurx service.

Tell the practice what consultation format you need

The appointments page asks patients to say if they prefer a particular clinician, or would prefer a consultation by telephone, face-to-face, video, text or email. It also asks patients to mention interpreter requirements or other communication/access needs.

Changing or cancelling an appointment

You can cancel through your NHS account, SystmOnline or by phoning reception during opening hours. Cancel as soon as possible so the appointment can be offered to another patient.

Official Winstree appointment guidance

Online access: Accurx, NHS App and SystmOnline do different jobs

The live homepage links directly to Accurx for medical or administrative requests. The appointments and prescription pages also use NHS account/NHS App and SystmOnline.

Accurx

Use for a medical or administrative request, routine appointment contact, prescription questions and GP referral requests or tracking.

NHS App / NHS account

Useful for supported routine appointments, cancelling appointments, repeat prescriptions and available health-record information.

SystmOnline

Winstree also lists SystmOnline for routine appointment access, cancellation and repeat prescription requests.

Online does not replace urgent care. For a same-day urgent appointment, Winstree’s specific instruction is still to telephone at 8am. Use NHS 111 when the surgery is closed and 999 for emergencies.

Evening and Saturday enhanced-access appointments

Winstree participates in the North Colchester Primary Care Network. The practice publishes additional pre-bookable access outside its ordinary weekday opening hours.

Enhanced access	Published availability	What to check
Monday–Friday evenings	6:30pm–8:00pm	The appointment can be at a different PCN practice site.
Saturday	9:00am–5:00pm	Ask reception which participating surgery is hosting your appointment.

North Colchester PCN enhanced-access locations can include Winstree Medical Practice, Malting Green Surgery and other network sites such as Highwoods, Lawford and Bluebell surgeries.

Do not travel to Winstree Road automatically. Reception should tell you the appointment location when booking an evening or Saturday slot.

Home visits: phone before 10:30am

If you are housebound or too ill to attend the practice and believe you require a home visit, Winstree asks patients to call reception before 10:30am.

The GP decides whether the medical condition requires a home visit and how urgently it is needed. Be ready to explain why attending the surgery is not possible.

Community support: the practice also notes that a community nurse may visit at home following GP referral, and health-visiting arrangements may apply after a new baby or for newly registered families with a child under five.

Repeat prescriptions: 3 working days for paper, 4 for dispensed medicine

Winstree publishes several ways to request routine repeat medication.

Route	Current practice guidance
NHS App / NHS account	Select authorised repeat medicines and send the request electronically.
SystmOnline	Use the practice GP online system if your account is set up.
Email	The practice publishes prescriptions.gp-f81069@nhs.net for repeat requests.
Written request	Drop a written request into the surgery or dispensary.
Post	Send the request by post; include a self-addressed envelope if you want the paper prescription returned by post.
Telephone	Repeat prescription requests are not accepted by phone.

Paper prescription

Allow 3 working days. Weekends and bank holidays do not count as working days.

Dispensed medication

Allow 4 working days. The practice explains that some items may have to be ordered in before dispensing.

Prescription approval is not the same as pharmacy collection being ready. If a prescription is sent to a nominated community pharmacy, allow the pharmacy enough time to prepare the medicine as well.

Medication review: patients on repeat medication may be asked to see a GP or nurse before further medicine is issued. Check messages on your repeat slip or online account.

Official Winstree prescription guidance

Test results: do not use the 8am urgent phone rush

The current homepage provides a dedicated test-results route. The appointment guidance also specifically asks patients with blood-result questions to call later in the morning rather than at 8am, when same-day urgent appointment demand is highest.

Check who ordered the test.
If a hospital or another service ordered it, that service may be responsible for explaining the result.

Use the practice test-result route or NHS App where appropriate.
Results may become available digitally when they have been reviewed and released.

Phone outside the 8am urgent rush.
If you need reception help, the practice explicitly asks non-urgent callers such as people checking blood results to call later in the morning.

No universal turnaround is stated here. Different tests take different amounts of time, so this guide does not invent a single number of days for every investigation.

Register with Winstree Medical Practice

NHS currently lists Winstree Medical Practice as accepting new patients. The practice has separate registration routes for the Winstree and Malting Green sites.

Check the catchment first.
Enter your postcode in the official practice boundary checker.

Choose the correct site.
The practice links separately to NHS registration for Winstree Medical Practice and Malting Green Surgery.

Have your NHS number if you know it.
The practice says this is helpful and links to the NHS service for finding your NHS number.

Protect your regular medicine supply.
If you are changing practice while taking repeat medication, plan ahead while your registration and records are transferred.

National registration rule: NHS guidance says people registering with a GP in England do not normally need ID, proof of address, proof of immigration status or an NHS number simply to register.

Official Winstree registration page

Local services that may save a GP appointment

Self-referrals

The practice lists local self-referral options for mental health support, carers, drugs and alcohol, eye conditions, physiotherapy, podiatry, pulmonary rehabilitation, sexual health, stop smoking, young carers and youth counselling.

GP referrals

If a GP referral is needed, Winstree says patients can use Accurx or call reception. Provide enough information to identify the specialty and problem.

Referral tracking

The practice also allows patients to chase or track an existing referral through Accurx or the practice telephone.

Skin lesion / mole diagnostic hub

Winstree currently links to a local self-referral diagnostic pathway for certain concerning moles or skin lesions. The published eligibility includes adults aged 18+, no more than two lesions, lesions smaller than 23mm, and several other clinical criteria.

The service lists clinics at locations including Colchester Primary Care Centre, Clacton Diagnostic Centre and Harwich Hospital. Because eligibility can change, check the live criteria before booking rather than relying on a saved screenshot or old referral link.

Current skin lesion / mole clinic criteria

This is a diagnostic route, not an emergency route. Rapidly worsening or severe symptoms should be assessed through the appropriate urgent-care service rather than waiting for a routine clinic.

Interpreter, communication and appointment-access needs

The current appointment page asks patients to tell the practice if they:

want a particular doctor, nurse or other professional where possible;
prefer telephone, face-to-face, video, text or email consultation;
need an interpreter;
have another access or communication requirement.

Physical building facilities were not sufficiently detailed on the current official pages reviewed for this article. If wheelchair access, disabled parking, hearing support or another adjustment is essential for your appointment, call 01206 572372 before travelling rather than relying on an old directory listing.

The practice’s website itself states that it was tested against WCAG 2.2 AA in February 2025, but website accessibility should not be confused with physical-building accessibility.

Feedback and complaints

Feedback

The practice accepts feedback through the NHS Friends and Family Test, NHS website reviews and by telephone.

Formal complaint

For a complaint, the practice asks patients to contact the Practice Manager. Further written information about the complaint procedure is available from reception.

Official feedback and complaints information

CQC: currently Good, with a focused access assessment in 2024

CQC lists the service under the registered provider name Dr Abiodun Obisesan at the Winstree Road address. The current overall rating is Good, with all five key questions displayed as Good.

CQC record	Current / historical detail	Why it matters
Overall rating	Good	Current rating displayed on the active CQC location profile.
Safe	Good	Current displayed key-question rating.
Effective	Good	Current displayed key-question rating.
Caring	Good	Current displayed key-question rating.
Responsive	Good	CQC says this remained Good after its focused Equity of Access assessment.
Well-led	Good	Current displayed key-question rating.
Comprehensive inspection	29 January 2020	That inspection rated the practice Good overall.
Focused access assessment	March 2024; report published 7 May 2024	CQC reviewed Equity of Access and said the service remained Good overall.

Historical context: Winstree was rated Inadequate in 2016 and entered special measures, but CQC subsequently documented significant improvement, removed the service from special measures in 2017 and later rated it Good. Do not present the old 2016 rating as the current position.

Current CQC profile CQC inspection timeline

Map and directions to Winstree Road

Winstree Medical Practice
84 Winstree Road
Stanway
Colchester
Essex
CO3 0PZ

Map provided for journey planning only. MedicalPracticeUK.org is independent and is not the official practice website.

Check your site first: a Winstree Medical Practice patient can also be directed to Malting Green Surgery or another North Colchester PCN location for enhanced-access care.

When Winstree Medical Practice is closed

Situation	Use this route
Life-threatening medical or mental-health emergency	Call 999.
Urgent problem that cannot wait	Use NHS 111 online if aged 5+, or call 111.
Child under 5 needs urgent advice	Call 111; the practice notes NHS 111 online is for people aged 5 and over.
Routine prescription, result or admin query	Use the appropriate practice route when normal services reopen.

Official sources used

Last verified: 21 September 2026.

Winstree Medical Practice FAQs

Where is Winstree Medical Practice and what is the phone number?

Winstree Medical Practice is at 84 Winstree Road, Stanway, Colchester, Essex, CO3 0PZ. Reception is 01206 572372. The same number is published for Malting Green Surgery.

What are Winstree Medical Practice opening hours?

The main Winstree Road surgery is open Monday to Friday from 8:00am to 6:30pm and closed at weekends. Malting Green Surgery is open weekdays from 8:00am–1:00pm and 2:30pm–6:30pm, with a midday closure.

How do I get an urgent appointment today?

Call Winstree Medical Practice on 01206 572372 at 8:00am. Reception will ask for a brief description of your symptoms so the practice can allocate the most appropriate clinician.

How do I book a routine appointment?

Routine appointments can be requested by phone, through your NHS account/NHS App, SystmOnline or the practice’s Accurx service during opening hours.

Can I get an evening or Saturday appointment?

Yes, subject to availability. The practice publishes enhanced-access appointments from 6:30pm–8:00pm Monday to Friday and 9:00am–5:00pm Saturday. The appointment may be at another North Colchester PCN site, so check the location when booking.

How do I order a repeat prescription?

Use NHS App/NHS account, SystmOnline, the published prescription email, a written request delivered to the surgery or dispensary, or post. The practice does not accept routine repeat prescription orders by telephone.

How long do repeat prescriptions take?

The practice asks patients to allow three working days for paper prescriptions and four working days for medicines dispensed by the practice. Weekends and bank holidays are not working days, and a community pharmacy may need extra preparation time.

How do I request a home visit?

Call 01206 572372 before 10:30am where possible. Home visits are for patients who are housebound or too ill to attend the surgery. The GP decides whether a visit is medically required and how urgently it is needed.

Is Winstree Medical Practice accepting new patients?

The current NHS profile says Winstree Medical Practice is accepting new patients. Check the practice catchment first and use the appropriate registration route for Winstree Medical Practice or Malting Green Surgery.

What is Winstree Medical Practice’s CQC rating?

CQC currently rates the service Good overall, with Safe, Effective, Caring, Responsive and Well-led all displayed as Good. A focused Equity of Access assessment in 2024 left the Responsive rating and the overall rating at Good.

Independent information notice: MedicalPracticeUK.org is not Winstree Medical Practice, Malting Green Surgery, North Colchester Primary Care Network, NHS Essex, NHS 111 or the Care Quality Commission. Appointment availability, Accurx links, opening arrangements, prescription processing, registration status, referral criteria and enhanced-access locations can change. Use the official links above for information affecting an immediate appointment, prescription or journey.

Winstree Medical Practice Call 01206 572372