Emergency first: This is an independent patient guide, not the NHS, NHS 111, CQC or Tennant Street Medical Practice. Call 999 now for chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, severe burns, seizure not stopping, severe allergic reaction, overdose, acute confusion, serious injury, or if someone is not responding. If it is urgent but not life-threatening, use NHS 111 online or call 111.
Stockton-on-Tees NHS GP action guide
Tennant Street Medical Practice: appointments, online requests, prescriptions, blood tests and opening hours
Tennant Street Medical Practice is an NHS GP surgery in Stockton-on-Tees. This guide is built like a patient task dashboard: book help, choose online or phone, order repeat medicine, check blood-test timing, register, find the practice, understand CQC, and know when 111 or 999 is safer than waiting.
Need care?
SystmConnect / onlineUse the right route before calling or travelling.
✓Right care route
Main surgery phone
Lines open: 8:30am Monday to Friday. Use this number for appointment help, nurse/HCA booking, urgent same-day uncertainty, home visit request, prescription-team option, test result query, registration help, access needs or if online services are difficult.
Address and local note
Tennant Street Medical Practice
Tennant Street
Stockton on Tees
Cleveland
TS18 2AT
CQC also shows the practice at Farrer Street, Stockton On Tees, TS18 2AT. For maps and patients, use the official/NHS wording: Tennant Street, Stockton-on-Tees, TS18 2AT.
Open directionsPhone
01642 613331
NHS code
A81006
New patients
NHS shows accepting
CQC
Overall Good
Fast answer: Tennant Street Medical Practice is at Tennant Street, Stockton on Tees, Cleveland, TS18 2AT. Call 01642 613331. Lines open from 8:30am Monday to Friday. The practice website says non-urgent online consultation requests can be used for symptoms, queries, follow-on sick notes and admin work, with a usual response within 2 working days. Repeat prescriptions need two full working days. If you need help between 6pm and 6:30pm, the homepage lists reception open until 6:30pm and phone 01642 057024 for that window.
Need this? Do this first
Start here before phoning, filling a form, travelling, or waiting for the wrong service.
| Need | Do this | Clickable action |
|---|---|---|
| Life-threatening emergency | Do not wait for GP reception or an online form. | Call 999 |
| Urgent but not life-threatening | Use NHS 111 when closed, at weekends, bank holidays, or when unsure. | Open NHS 111 online |
| Book GP or nurse help | Phone from 8:30am or use online request for non-urgent issues. | Call 01642 613331 |
| Non-urgent symptoms/admin | Use online consultation/SystmConnect route where available. | Start online consultation |
| Repeat prescription | Use NHS App, SystmOnline, prescription slip, post, or pharmacy service. | Prescription guide |
| Test result | Check NHS App/surgery app first, or call main number Monday to Friday. | Test results page |
| Blood test | Use Tennant Street morning phlebotomy or Queens Park afternoon service if you have the right blood form. | Blood test times |
| Register as patient | Check Stockton-area boundary first. | Register with practice |
| Find surgery | Use Tennant Street, Stockton-on-Tees, TS18 2AT. | Open map |
60-second route finder: GP, nurse, online form, pharmacy, NHS 111 or 999?
This is the practical part most users need. Choose the route that matches the problem.
Call 999
Chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, severe burns, seizure not stopping, overdose, severe allergic reaction, serious injury or not responding.
Use NHS 111
Urgent but not life-threatening, surgery closed, weekend, bank holiday, or you are unsure whether urgent care is needed.
Use online consultation
Non-urgent condition, query, follow-on sick note, admin work or GP/nurse advice that can wait for review.
Phone surgery
Same-day concern during opening hours, unable to use online services, nurse/HCA booking, home visit request, urgent prescription issue or access need.
Use pharmacy
Minor conditions, medication advice, side effects, emergency supply advice, and some pharmacy ordering/delivery services.
Use nurse/HCA route
Blood pressure, new patient checks, ECG by GP referral, weight management, health promotion, dressings, cervical screening and similar clinic work.
Opening hours and contact timing
| Time / day | What official pages show | Patient tip |
|---|---|---|
| Monday–Friday lines | Lines open 8:30am Monday to Friday. | Phone early for appointments, but use online request for non-urgent issues. |
| Homepage weekday opening | Homepage displays 8:00am–6:30pm Monday to Friday. | Confirm live opening before travelling because pages can differ after updates. |
| Branch page weekday opening | Branch page displays 8:00am–6:00pm Monday to Friday. | For safe patient advice, call or check homepage when planning a late visit. |
| Saturday | Closed. | Use NHS 111 if urgent and not life-threatening. |
| Sunday | Closed. | Use 111 for urgent advice, 999 for emergencies. |
| 6pm–6:30pm help | Homepage says reception is open until 6:30pm and lists 01642 057024 for help in that window. | Use only for the 6pm–6:30pm window if needed. |
| Online SystmConnect | Homepage says it is available weekdays excluding bank holidays between 8am and 6:30pm for non-urgent requests. | Do not use online forms for emergencies. |
Important: the official website has more than one opening-time display. The safest user wording is: phone lines open from 8:30am, the homepage shows weekday access to 6:30pm, and patients should confirm live status before late visits.
Appointments: exact micro-steps
1
Check emergency symptoms first.
Use 999 for danger signs. Use NHS 111 if urgent and the practice is closed or you are unsure.
Use 999 for danger signs. Use NHS 111 if urgent and the practice is closed or you are unsure.
2
Phone from 8:30am for doctor or nurse appointments.
The appointment page says to telephone from 8:30am each weekday morning to book a doctor or nurse appointment.
The appointment page says to telephone from 8:30am each weekday morning to book a doctor or nurse appointment.
3
Use online for non-urgent problems.
Submit symptoms or admin details online. A GP or nurse may reply by phone, email or text.
Submit symptoms or admin details online. A GP or nurse may reply by phone, email or text.
4
Expect telephone first sometimes.
Telephone consultations are used to decide whether you need face-to-face care or can be managed by phone.
Telephone consultations are used to decide whether you need face-to-face care or can be managed by phone.
5
Routine booking window.
Routine appointments can be booked up to one week in advance for doctors, nurses and health care assistants.
Routine appointments can be booked up to one week in advance for doctors, nurses and health care assistants.
6
Minor illness clinic.
Every day, appointments are released at 8:30am for the Minor Illness Clinic with Nurse Practitioners, with a Duty Doctor working morning and afternoon.
Every day, appointments are released at 8:30am for the Minor Illness Clinic with Nurse Practitioners, with a Duty Doctor working morning and afternoon.
Phone or online request script
Hello, my name is [name]. Date of birth: [date]. I am registered at Tennant Street Medical Practice. I need help with [one clear issue]. It started [when]. It is [getting worse/not improving]. I have tried [medicine/self-care]. I am worried because [reason]. Is this best for GP, nurse practitioner, nurse/HCA, pharmacist, online consultation, NHS 111 or 999?
Online consultations and SystmConnect: what to submit
The online consultation page says this free service lets registered patients get self-help advice, find other services, or send a completed web form to the GP practice. The practice can then call, email or text advice, appointment information or prescription action.
| Use online request for | Do not use it for | Better action |
|---|---|---|
| Non-urgent symptoms | Chest pain, stroke signs, severe breathing difficulty, collapse or serious injury | Call 999. |
| Follow-on sick note | Urgent same-day deterioration if waiting is unsafe | Phone surgery or use 111 depending on severity. |
| Medication query | Completely out of critical medicine when surgery is closed | Ask pharmacy / use NHS 111 urgent medicine route. |
| Admin request | Multiple family members in one form | Submit separate patient requests. |
| Test result question | Hospital-ordered test that hospital should explain | Contact the hospital/clinic that ordered the test. |
Make it easy to triage: include one problem, start date, what changed, medicines tried, allergies, pregnancy/frailty/child concern, best phone number, and what outcome you need.
Repeat prescriptions: two full working days, not instant
Best online route
Use NHS App or SystmOnline if set up. You can view listed medicines, select the item and request repeat medication.
Prescription slip
Place your repeat slip in the reception box. If you do not have the slip, use paper with your name and date of birth.
Post
Post the repeat prescription slip or a letter, but allow extra time for postal delay.
Telephone limits
Telephone requests are only accepted for housebound patients, terminally ill patients and patients aged 75 years and over.
| Request timing | Official rule | Practical action |
|---|---|---|
| Before 5pm Monday–Thursday | Ready after 1pm two working days later. | Order before your last few doses. |
| Friday before 5pm | Ready the following Tuesday after 1pm. | Do not wait until Friday if you need weekend medicine. |
| After 5pm Friday or weekend | Ready after 1pm the following Wednesday. | Use NHS 111/pharmacy only if urgent and suitable. |
| Medicine not showing online | May not be ready to issue or may need review. | Contact the practice with medicine name, dose and remaining supply. |
| Medication review due | Doctor may ask you to attend before more medication is prescribed. | Do not ignore review reminders on prescriptions. |
| Not usually repeat prescribed | Antibiotics, some contraceptive pills, HRT and other medicines may not be safe to continue without review. | Use GP/pharmacist route instead of repeat request. |
| Stable regular medicine | Repeat dispensing may be possible for some patients. | Ask the practice/pharmacy if suitable. |
Medicine safety tip: if you are running out today, do not just submit a routine repeat request and wait. Speak to your pharmacy, phone the surgery if open, or use NHS 111 if urgent and the practice is closed.
Blood tests: Tennant Street mornings, Queens Park afternoons
| Blood-test place | Times listed | Must know before attending |
|---|---|---|
| Tennant Street phlebotomy | 8am–12 noon every weekday. | Service is provided by North Tees hospital. You need an appointment and a blood form. |
| Queens Park Medical Centre | 1:30pm–3:40pm Monday–Thursday; 1:30pm–2:40pm Friday. | Use this if afternoon blood tests are more convenient, but you must have a blood form from a Tennant Street doctor. |
| No blood form | Do not attend without one. | Ask the doctor/practice route for the form first. |
| After test | Check NHS App/surgery app or phone for results when appropriate. | Ask who ordered the test and who will explain it. |
Local tip: Queens Park Medical Centre is next door to Tennant Street, so afternoon blood tests may be easier for working patients, but only if you have the correct Tennant Street blood form.
Test results and medical record access
| Question | Practical answer | Action |
|---|---|---|
| Can I see results online? | From 1 February 2023, patients with surgery app or NHS App access can see test results online without phoning. | Check NHS App or surgery app first. |
| Do I need to request this access? | The practice says result access is automatic if you have the app access. | Set up NHS App if not already done. |
| No app access? | Phone the main surgery number Monday to Friday for your result. | Call 01642 613331. |
| Can family get my result? | The practice only releases results to the patient unless written alternative arrangements are agreed. | Arrange consent before someone else calls. |
| Hospital test? | The hospital/clinic that ordered it often owns the result and explanation. | Contact the hospital first if they ordered it. |
Sick certificates / fit notes: 7-day rule
| Situation | Rule | Best route |
|---|---|---|
| Off work 7 calendar days or less | You usually do not need a doctor’s sick certificate. | Use employer/GOV.UK SC2 self-certification. |
| More than 7 calendar days | You may need a doctor’s fit note. | Use online/admin request or contact surgery with exact dates. |
| Follow-on sick note | Appointment may not be needed. | Use non-urgent online request route. |
| Hospital treatment | Hospital doctors should usually issue fit notes for hospital-led care. | Ask hospital team before contacting GP. |
| Private certificate | May be non-NHS work and chargeable. | Ask reception about fees and timescale. |
Home visits: request before 10:30am where possible
Home visits are not a convenience service. They are for patients who cannot reasonably attend surgery because of illness or disability.
1
Phone before 10:30am if possible.
This helps the practice plan visits safely.
This helps the practice plan visits safely.
2
Give the correct address.
The appointment page specifically reminds patients to give the correct address when requesting a home visit.
The appointment page specifically reminds patients to give the correct address when requesting a home visit.
3
Explain why attendance is impossible.
Say whether the patient is housebound, very frail, disabled or clinically unable to travel.
Say whether the patient is housebound, very frail, disabled or clinically unable to travel.
4
Keep phone nearby.
The clinician may call first to decide the safest route.
The clinician may call first to decide the safest route.
5
Use 999 for danger signs.
Do not wait for a home visit if symptoms are life-threatening.
Do not wait for a home visit if symptoms are life-threatening.
Register with Tennant Street Medical Practice
1
Check area first.
The practice welcomes registration requests from patients who live in the Stockton area and says it no longer accepts requests from Billingham or Teesdale.
The practice welcomes registration requests from patients who live in the Stockton area and says it no longer accepts requests from Billingham or Teesdale.
2
Check boundary map.
Use the practice boundary link before completing forms.
Use the practice boundary link before completing forms.
3
Choose registration route.
You can call into the practice for a Request to Register form, download the form, or register online through NHS GP registration.
You can call into the practice for a Request to Register form, download the form, or register online through NHS GP registration.
4
Protect repeat medicines.
Take photos of medicine boxes and keep enough supply before switching GP.
Take photos of medicine boxes and keep enough supply before switching GP.
5
Records transfer after acceptance.
The practice says once accepted, it will apply for your medical records from your current practice.
The practice says once accepted, it will apply for your medical records from your current practice.
NHS registration note: NHS guidance says you do not need ID, proof of address, immigration status or NHS number to register with a GP surgery in England, although having details ready can make matching your records easier.
Clinics, doctors and “who should I see?” shortcuts
Minor Illness Clinic
Nurse Practitioner
Duty Doctor
Blood pressure checks
New patient checks
ECG by GP referral
Weight management
Health promotion
Mental Health Practitioner
First Contact Practitioner
Child immunisations
Long-term condition care
| Need | Likely best route | Why it helps |
|---|---|---|
| Minor illness today | Minor Illness Clinic / Nurse Practitioner / Duty Doctor route. | Appointments are released at 8:30am each day. |
| Back, neck, shoulder, knee or muscle problem | First Contact Practitioner if suitable. | Physiotherapy specialist can free GP appointments and support musculoskeletal problems. |
| Blood pressure / new patient check | HCA/nurse route. | Daily clinics are listed for blood pressure, new patient checks, weight and health promotion. |
| ECG | ECG by GP referral. | You usually need GP referral first. |
| Mental health support | Mental Health Practitioner / GP / crisis route depending on urgency. | Practice says it has access to a Mental Health Practitioner. |
| Named GP continuity | Ask when booking. | Patient info says the surgery runs personal lists, so usual GP continuity may be offered when available. |
Practical doctor tip: do not wait only for a named GP if the issue is urgent or a nurse practitioner, pharmacist, first contact practitioner or NHS 111 route is safer and faster.
Parking, public transport and Stockton visit tips
Central Stockton location
CQC describes the practice as near the centre of Stockton. Use TS18 2AT in maps and send the exact practice name to a driver or carer.
Parking reality
CQC notes limited parking with a nearby public car park available. Allow extra time if attending with mobility needs, children or samples.
Public transport
CQC notes access to public transport. If using bus/train/taxi, confirm the appointment time and arrival route before leaving.
Address mismatch warning
NHS/practice pages use Tennant Street. CQC uses Farrer Street. Both relate to the same Stockton TS18 2AT practice profile; use official practice/NHS address for patient directions.
CQC rating: Overall Good
| CQC item | Official detail | How to read it |
|---|---|---|
| Overall rating | Good. | CQC says the service is performing well and meeting expectations. |
| Key questions | Safe Good, Effective Good, Caring Good, Responsive Good, Well-led Good. | All five displayed CQC categories are Good. |
| Latest inspection | 11 October 2016. | This is not a new 2026 inspection. |
| Report published | 18 November 2016. | Use the live CQC page for updates. |
| Latest review note | CQC reviewed data on 6 July 2023 and did not find evidence to reassess rating at that stage. | Rating can change, so verify before quoting long-term. |
| Practice list at inspection | CQC described 13,642 patients on the practice list in the 2016 background. | Historical context only, not current list size. |
Map, directions and visit checklist
Address: Tennant Street Medical Practice, Tennant Street, Stockton on Tees, Cleveland, TS18 2AT.
Before leaving
Check appointment time, clinician type, whether online/telephone advice is expected first, medicine list, blood form, sample request, hospital letters, access needs and live opening status.
For driver/carer
Send: Tennant Street Medical Practice, Tennant Street, Stockton on Tees, Cleveland, TS18 2AT. Phone: 01642 613331.
If blood test
Bring the blood form. Morning phlebotomy is at Tennant Street; afternoon option may be Queens Park next door if you have the right form.
If late or unsure
Call reception as soon as safe. Some nurse, HCA, phlebotomy or minor illness appointments may need rearranging if missed.
When Tennant Street Medical Practice is closed
| Problem | Use this | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | Too unwell to wait, unsure what care is needed, closed surgery, weekend or bank holiday. |
| Medicine problem | Pharmacy or NHS 111 if urgent | Running out, emergency supply advice, side effects. |
| Minor illness | Pharmacy / NHS 111 / GP when open | Cough, sore throat, mild rash, minor medicine advice. |
| Routine GP/admin | Online request or phone when open | Fit notes, routine prescriptions, forms, registration, non-urgent follow-up. |
Official action links used
Use these after checking the correct route above.
Official practice website · Official branch details · Appointments · Online consultation · Online consultation guide · Repeat prescriptions · Blood test times · Test results · Sick certificates · Registration · Clinics · Doctors · NHS profile · CQC profile · NHS 111 online
Tennant Street Medical Practice FAQs
What is Tennant Street Medical Practice phone number?
The main surgery number is 01642 613331. Lines open from 8:30am Monday to Friday.
Where is Tennant Street Medical Practice?
Tennant Street Medical Practice is at Tennant Street, Stockton on Tees, Cleveland, TS18 2AT. CQC also displays Farrer Street, Stockton On Tees, TS18 2AT for the same practice profile, so use the official/NHS Tennant Street address for patient directions.
What is the NHS code for Tennant Street Medical Practice?
NHS.uk lists Tennant Street Medical Practice under organisation code A81006.
Is Tennant Street Medical Practice accepting new patients?
NHS.uk currently shows Tennant Street Medical Practice as accepting new patients. The official registration page says it welcomes registration requests from patients who live in the Stockton area and no longer accepts requests from Billingham or Teesdale.
What are Tennant Street Medical Practice opening hours?
The official homepage displays Monday to Friday 8:00am to 6:30pm and weekends closed, while the branch page displays Monday to Friday 8:00am to 6:00pm. Phone lines open from 8:30am. Confirm live opening status before travelling late in the day.
How do I book an appointment?
Phone 01642 613331 from 8:30am on a weekday morning, use online consultation for non-urgent issues, or use the SystmOne app where appointment booking is available.
How quickly does the online consultation get reviewed?
The appointment page says non-urgent internet requests are looked at by a doctor, with a response usually within 2 working days. The practice may respond by phone, email or text.
Can I book routine appointments ahead?
Yes. The appointment page says routine appointments can be booked up to one week in advance for doctors, nurses and health care assistants.
What is the Minor Illness Clinic?
The appointment page says a number of appointments are released at 8:30am every day for a Minor Illness Clinic with Nurse Practitioners, with one doctor working as Duty Doctor for both morning and afternoon.
How do I request a home visit?
Contact the surgery before 10:30am if possible and give the correct address. Use 999 instead if the symptoms are life-threatening.
How do I order repeat prescriptions?
Use NHS App, SystmOnline, prescription slip at reception, post, or pharmacy ordering service where available. Telephone repeat prescription requests are limited to housebound patients, terminally ill patients and patients aged 75 years and over.
How long do repeat prescriptions take?
The prescription page says to allow two full working days. Requests received before 5pm are ready after 1pm two working days later. Friday and weekend requests take longer.
What are Tennant Street blood test times?
The practice hosts a North Tees hospital phlebotomy service from 8am to 12 noon every weekday. Queens Park Medical Centre next door offers afternoon blood tests if you have a blood form from a Tennant Street doctor.
Can I see my test results online?
Yes, if you have access to the surgery app or NHS App. The test results page says results and new notes from 1 February 2023 can be seen online automatically without ringing the practice.
Can someone else get my test results?
Usually no. The practice says it only releases results to the patient unless alternative written arrangements have been agreed.
What is the CQC rating?
CQC rates Tennant Street Medical Practice Overall Good. Safe, Effective, Caring, Responsive and Well-led are also rated Good. The latest inspection was in October 2016, and CQC reviewed data in July 2023 without finding evidence to reassess the rating at that stage.
What should I do when the surgery is closed?
Use NHS 111 online or call 111 for urgent medical help that is not life-threatening. Call 999 for life-threatening emergencies. Routine admin, prescriptions, fit notes and non-urgent follow-up should use the practice route when open.
Independent directory disclaimer: medicalpracticeuk.org is not the NHS, not NHS 111, not CQC and not Tennant Street Medical Practice. This guide is for general patient information only. Phone numbers, opening hours, online access, appointment routes, prescription rules, registration status, blood-test times, clinics, staff details, parking, access, CQC information and services can change. Always confirm important details with the official practice website, NHS.uk, CQC, NHS 111 or the surgery before relying on them.
Tennant Street Medical Practice
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