Crumpsall Medical Practice: appointments, hours, prescriptions, results and registration help
Crumpsall Medical Practice is an NHS GP surgery at Crumpsall Vale Intermediate Care Unit on Delaunays Road, Manchester M8 5RB. This guide gives the practical route first: who to contact, what to click, when to call, how long prescriptions take, how to check results, how to register and what to do when the surgery is closed.
Use this for: appointment help, urgent same-day routing, test result questions, prescription issues, registration support, fit-note requests, access needs, interpreter/BSL support, proxy access and if online services are difficult.
Crumpsall Medical Practice
Crumpsall Vale Intermediate Care Unit
Delaunays Road
Manchester
M8 5RB
Email listed: nmccg.jolly@nhs.net
Use the full building name for maps, taxis, carers and appointment reminders. “Crumpsall” alone can point to other local health sites.
Open directionsDecision hub: GP, nurse, pharmacist, NHS App, 111 or 999?
Start here if you are not sure which route is best.
Call 999 now
Chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, severe burns, seizure not stopping, severe allergic reaction, overdose, serious injury or not responding.
Need GP appointment
Use phone, NHS App/Patient Access where enabled, or the official appointment route. Non-urgent phone booking is listed as 08:00–15:00 via option 2 on the main line.
Need nurse/HCA
Blood tests, cervical smear, dressings, flu vaccine, injections, diabetes monitoring and health checks are usually nurse/HCA routes, not always GP routes.
Need medicine
Order repeat medicine early through NHS account, email, Accurx/online system, prescription slip/box or post. Do not phone routine repeat requests.
Minor illness or medicine advice
Pharmacists can help with coughs, colds, sore throats, tummy trouble, aches and pains, and medicine questions. Many pharmacies have private consultation rooms.
Surgery closed
Use NHS 111 online or call 111 for urgent non-emergency help. Call 999 if symptoms are life-threatening.
Opening hours and best time to contact
| Day / route | Official listed detail | Patient tip |
|---|---|---|
| Monday | 8:00am–6:30pm | Use the right route early; Monday can be busy for same-day issues. |
| Tuesday | 8:00am–6:30pm | Good day for routine admin, prescription questions and follow-up. |
| Wednesday | 8:00am–6:30pm | Keep phone available if you are waiting for a clinical response. |
| Thursday | 8:00am–6:30pm | Order medicines before weekend pressure. |
| Friday | 8:00am–6:30pm | Do not leave prescriptions or admin until late Friday. |
| Saturday/Sunday | Closed | Use NHS 111 for urgent non-emergency help; call 999 for emergencies. |
| Non-urgent appointments by phone | Practice “How Do I?” page says 08:00–15:00 via option 2. | Have your symptoms and availability ready before calling. |
| Test results | Official results page says phone or visit between 1:00pm–3:00pm. | Call inside that window for routine results, not at morning rush. |
How to request an appointment at Crumpsall Medical Practice
Use 999 for danger signs. Do not wait for appointment booking if symptoms are severe.
The practice “How Do I?” page says non-urgent appointments can be booked between 08:00 and 15:00 via option 2 of the main surgery line.
The practice says the receptionist will arrange urgent appointments, but it may not always be with your chosen doctor.
The online services page says NHS App can help with appointment booking, repeat prescriptions, symptom advice and GP record access.
A GP is not always the fastest route. Nurse, HCA, pharmacist, community pharmacy or NHS 111 may be more suitable depending on the problem.
Hello, my name is [name]. My date of birth is [date]. I am registered with Crumpsall Medical Practice. I need help with [one clear problem]. It started [when]. It is [getting worse / not improving / affecting sleep or work]. I have tried [self-care/medicine]. Is this best for a GP, nurse, pharmacist, NHS App, NHS 111, or 999?
Repeat prescriptions: exact rules, timing and links
The official prescription page says the practice usually processes repeat prescriptions within two working days, does not take repeat prescription requests over the phone, and online requests after 10:00am are actioned the following working day.
Best route
Use NHS account/NHS App where available. It shows repeat medicines and dosage, and you can choose the medicines you need.
Email route listed
The official page lists gmicb-mh.jmcscripts@nhs.net for prescription requests.
Paper route
Use the prescription request slip, note the items needed and place it in the box at reception, or post it with a stamped addressed envelope.
Do not phone routine repeats
The practice says repeat prescription requests are not taken over the phone.
| Prescription situation | Official rule / practical meaning | What to do |
|---|---|---|
| Routine repeat medicine | Allow two full working days. | Order early and remember weekends/bank holidays do not count as working days. |
| Online request after 10:00am | Actioned the following working day. | Submit before 10:00am when possible. |
| Holiday request | Practice usually does not issue prescriptions more than 10 days before due unless special reason is explained. | Explain travel dates and reason in writing. |
| More than one month supply | Practice says it usually issues only one month at a time. | Special one-off requests need GP approval and explanation. |
| Medication review due | You may need to see a doctor or have review/bloods before issue. | Do not wait until medicine runs out. |
| Question about medicine | Pharmacists can answer many medicine questions. | Ask local pharmacist or contact the surgery online/phone/reception. |
| Old medicines | Do not bin or flush medicines. | Take old medicines back to the pharmacy. |
| Need pharmacy nomination | You can choose or change nominated pharmacy online, at reception or at a pharmacy. | Check pharmacy nomination before ordering. |
Test results: how to check without wasting a call
The official results page says the practice contacts you if results show that more tests or treatment are needed. Once a doctor has reviewed the results, you can view them through NHS account, Patient Access, phone/visit 1pm–3pm, or ask reception in advance.
| Question | Simple answer | Action |
|---|---|---|
| When should I chase? | Wait the expected result time you were told at the test. | Do not call before the advised wait time unless symptoms worsen. |
| How do I view results? | NHS account, Patient Access, phone/visit 1:00pm–3:00pm, or Ask Reception in advance. | Use online view first if enabled. |
| Will the practice contact me? | They contact patients if results show more tests or treatment are needed. | Keep phone number updated. |
| Can admin explain result meaning? | Admin staff cannot interpret results and usually only say normal or needs clinical discussion. | Ask for clinical follow-up if you do not understand. |
| Can someone else get my result? | Only if prior permission exists. | Arrange consent before a carer/family member calls. |
| Hospital test? | Hospital/clinic that ordered it may own follow-up. | Ask at the test: “Who will give me the result?” |
Sick notes / fit notes: 7-day rule and correct route
| Situation | What it means | Action |
|---|---|---|
| Off sick 7 days or less | You do not require a doctor’s sickness certificate. | Use employer or GOV.UK self-certification form. |
| Off sick more than 7 days | Employer can ask for medical evidence for SSP. | Contact the practice by phone or online/reception route. |
| Hospital treatment | Hospital should usually provide fit note for hospital-managed care. | Ask hospital team before asking GP. |
| Extension needed | May be handled administratively if condition is known. | Give exact dates and reason for extension. |
| Urgent clinical symptoms | Fit-note route is not emergency care. | Use GP/111/999 depending on severity. |
Register with Crumpsall Medical Practice
NHS currently shows Crumpsall Medical Practice as accepting new patients. The practice says you can register online if you live within the boundary area, and its “How Do I?” page mentions a three-mile radius. NHS general guidance says you do not need ID, proof of address, proof of immigration status or NHS number to register with a GP, although documents can help match records.
The practice says online registration is for people living within its boundary area. If uncertain, phone the surgery before filling forms.
The official registration page links to NHS online new patient registration.
Name, date of birth, address, previous GP, NHS number if known, emergency contact, carer details, allergies, medicines and contact details.
The practice page asks adults for photo ID/address proof and forms/questionnaire; children/newborns have separate instructions. If you do not have documents, explain this because NHS guidance says lack of ID/address proof should not be a barrier by itself.
If you take regular medication, order enough before switching GP and keep a photo/list of your medicines and doses.
Proxy access: help someone else safely
Proxy access can help parents, carers and family members book/view appointments, order medication and access medical records for someone else where appropriate.
| Proxy task | What the practice says | Practical action |
|---|---|---|
| Book/view appointments for someone | Proxy access can allow appointment access. | Ask reception for proxy form. |
| Order medication for someone | Proxy access can include medication ordering. | Useful for carers managing repeat medicines. |
| Medical records access | Proxy access can include record access where approved. | Adults usually need consent/capacity checks. |
| How to request | Collect proxy access form from reception from 10am to 6pm. | Bring details of both people and ask what ID/consent is needed. |
| After setup | Linked profiles can be used in NHS account via NHS App or website. | Use NHS linked profile help if stuck. |
Who should I see? Simple route map
The official “Who Do I See?” page lists common conditions and the best healthcare professional. Here is the practical version.
| Problem | Likely route from official guidance | Patient tip |
|---|---|---|
| Abdominal pain / headaches / panic attacks / period problems | GP route. | Say when it started, severity and any red flags. |
| Chest pain or severe breathlessness | 999 / A&E if severe; GP only if not severe and appropriate. | Do not wait for routine appointment if severe. |
| Blood tests | Practice Nurse or HCA, but tests must be requested by a doctor/health professional. | Do not book random bloods without request. |
| Cervical smear | Female practice nurse. | Book after invitation and not while bleeding/on period. |
| Earwax / athlete’s foot / cough / cold sores / indigestion | Community pharmacy first, GP if persistent or severe. | Pharmacy can be faster and private room may be available. |
| Dressings, flu vaccine, shingles, pneumococcal vaccine | Practice Nurse / HCA / treatment room nurse. | Ask for correct nurse/HCA appointment. |
| Medication review | Clinical pharmacist or GP. | Bring all medicines and make sure annual bloods are done if requested. |
| Insurance reports / certificates / forms | Reception/admin route; may be private fee and up to 21 days. | Fill your part first and ask cost/timescale. |
NHS App, Patient Access and online services
The practice online services page says NHS App can help with checking symptoms, booking appointments where enabled, ordering repeat prescriptions and viewing parts of your GP record.
NHS App
Can help with symptom advice, repeat prescriptions, some appointment services, organ donation decision, data sharing choices and parts of GP record.
Prescription ordering
Use online services where possible because phone repeat requests are not accepted.
Record access
May show medication, allergies, vaccinations, previous illnesses and test results where enabled.
Still struggling?
The online services page says you can still contact the practice by phone or in person if online access is difficult.
Access, parking and local arrival tips
The official contact page lists practical access features for patients visiting the surgery.
Step-free and wheelchair access
The official page says the whole surgery is at ground floor level and lists step-free access and wheelchair access.
Disabled WC and baby facilities
Disabled WC, baby feeding/changing room and breastfeeding privacy are listed. Ask reception for a private room if breastfeeding.
Hearing, Braille and language support
Hearing loop, Braille signage, translation/interpreter services and BSL access are listed.
Parking
Car parking and disabled parking are listed. Call ahead if disabled parking is essential for your appointment.
CQC status: registered, not inspected yet
CQC lists Crumpsall Medical Practice at Crumpsall Vale Intermediate Care Unit, Delaunays Road, Manchester M8 5RB, provided and run by Dr Ravinder Kumar. The current CQC page says the service was registered on 7 August 2024 and has not been inspected yet.
| CQC item | Official detail | How to explain it |
|---|---|---|
| Current inspection status | Not inspected yet. | Do not publish a fake Good/Outstanding rating. |
| Registration date | 7 August 2024. | New service registration date on current CQC profile. |
| Provider | Dr Ravinder Kumar. | Provider shown on CQC page. |
| Specialisms / services | Maternity and midwifery services; treatment of disease, disorder or injury; diagnostic and screening procedures; services for everyone. | Useful CQC scope, not a live appointment list. |
| Best patient action | Check CQC live page before quoting rating. | CQC status can change after inspection. |
Map, directions and Crumpsall visit checklist
Address: Crumpsall Medical Practice, Crumpsall Vale Intermediate Care Unit, Delaunays Road, Manchester, M8 5RB. Use this map for travel planning only and confirm appointment time, clinician type and access needs before travelling.
Before leaving home
Check appointment time, whether it is GP/nurse/HCA/pharmacist, bring medication list, hospital letters, forms, samples, glasses/hearing aids and phone with appointment message.
For driver or carer
Send: Crumpsall Medical Practice, Crumpsall Vale Intermediate Care Unit, Delaunays Road, Manchester M8 5RB. Phone: 0161 740 9864.
If you need access help
Call ahead for wheelchair access, disabled parking, BSL/interpreter, learning disability support, hearing loop or breastfeeding privacy.
If late or unsure
Phone reception before travelling or if delayed. Time-limited nurse/HCA appointments may need rearranging if missed.
When Crumpsall Medical Practice is closed
The official contact page says outside surgery hours a recorded message will give a telephone number for medical assistance. It also points patients to NHS 111 for urgent non-emergency help and 999 for life-threatening emergencies.
| Problem | Use this | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing difficulty, collapse, heavy bleeding, not responding. |
| Urgent but not life-threatening | NHS 111 online or 111 | Problem cannot wait until surgery opens, but is not a 999 emergency. |
| Medicine issue when closed | Pharmacy or NHS 111 if urgent. | Emergency supply, side effects, medicine advice. |
| Routine repeat prescription | Practice prescription route when open. | Repeat medicine that can wait for normal processing. |
| Routine admin | Online/reception/phone route when open. | Forms, fit notes, non-urgent results, registration, proxy access. |
Official action links used
Use these after reading the practical route above. This article explains what each official link is for so patients do not land on the wrong page.
Official Crumpsall Medical Practice website · Contact, hours and access · Appointments · How do I? · Online services · Prescriptions · Accurx route · Test results · Sick/Fit notes · New patient registration · Proxy access · Who do I see? · NHS profile · CQC profile