Coniston Medical Practice | NHS GP Appointments & Hours

Emergency first: This is an independent patient guide, not the NHS and not Coniston Medical Practice. Call 999 for chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, severe burns, seizure not stopping, severe allergic reaction, overdose, serious injury, acute confusion, or someone not responding. If it is urgent but not life-threatening and the surgery is closed, use NHS 111 online or call 111.

Patchway NHS GP action guide

Coniston Medical Practice appointments, hours, eConsult, prescriptions and parking help

Coniston Medical Practice is an NHS GP surgery at The Parade, Coniston Road, Patchway, Bristol BS34 5TF. This page is built as a quick action guide: choose eConsult or phone, order medicine without delay, check test-result rules, register correctly, avoid parking penalties, and know when to use NHS 111 or 999.

Start with the task table Book GP help Map and parking

Patchway
Coniston Road

Need GP help?

eConsult routeRoutine request, fit note or admin task. Urgent issues phone the surgery.

✓Correct NHS route

Main surgery phone

0117 969 2508

Use this for: urgent same-day help, appointment help if eConsult is not suitable, prescription-team option, registration questions, access/parking help, home visit advice, changing contact details, and if you are unsure whether to use GP, pharmacy, NHS 111 or 999.

Tap to call surgery Use phone script

Address and email

Coniston Medical Practice
The Parade
Coniston Road
Patchway
Bristol
BS34 5TF

Email: bnssg.cmp@nhs.net

Open directions

Phone

0117 969 2508

Address

The Parade, BS34 5TF

Hours

Mon–Fri 8am–6:30pm

CQC

Good

Fast answer: Coniston Medical Practice is at The Parade, Coniston Road, Patchway, Bristol BS34 5TF. Phone 0117 969 2508. The official contact page lists Monday to Friday opening as 8am to 6:30pm, Saturday/Sunday closed, and out-of-hours help through 111. Use eConsult Monday to Friday for routine appointment requests and many admin tasks; for urgent matters, phone the practice directly and do not wait for eConsult.

Need this? Do this first

No long reading needed. Pick your task and use the official route beside it.

Your task	Best next step	Clickable action
Urgent medical problem today	Phone the surgery. Do not use eConsult for urgent matters.	Call 0117 969 2508
Routine GP appointment	Use eConsult. Practice says they contact you within 3 working days.	Official appointment guide
Routine repeat prescription	Use NHS App, Patient Access, online form, email, or written request. Allow 5 full working days.	Prescription routes
Prescription query	Email the prescriptions team with full name, date of birth and medication list.	Email prescriptions team
Test results	Use NHS App or wait for practice contact if abnormal. Blood tests usually take 5 working days to return/check.	Test result guide
Fit note	Self-certify for 7 days or less; request online if more than 7 days.	Fit note guide
Home visit	Only if illness/disability means the patient cannot attend. Online request explains the problem.	Home visit guide
Register as patient	Check catchment, use NHS online registration, or paper forms if needed.	Registration guide
Need parking	Patients get 2 hours free parking only after registering vehicle on the surgery portal during the visit.	Parking steps
Surgery closed	Use NHS 111 if urgent and not life-threatening.	Use NHS 111 online

Decision hub: eConsult, phone, pharmacy, 111 or 999?

Use this before calling, travelling or submitting a form.

Call 999 now

Chest pain, stroke signs, severe breathing difficulty, severe bleeding, collapse, severe burns, seizure not stopping, severe allergic reaction, overdose, acute confusion or not responding.

Phone the surgery today

Urgent same-day problem, worsening symptoms, child/frail/pregnant/immunosuppressed concern, or online system not suitable. Phone 0117 969 2508.

Use eConsult

Routine GP request, fit note, non-urgent symptom, admin task or question that can wait for review. The practice says they contact you within 3 working days.

Use pharmacy first

Minor coughs, colds, stomach problems, aches, medicine side effects, out-of-stock medicine advice and many over-the-counter questions.

Use prescription team

Repeat medicine, missing items, unavailable medicine, urgent prescription request, early travel supply, acute item or controlled drug query.

Use NHS 111

When the surgery is closed or you need urgent advice but it is not a 999 emergency. 111 cannot issue fit notes or book/change GP appointments.

Opening hours and best time to use each route

Official contact page Official opening times NHS profile

Day / route	Listed access	Practical tip
Monday	8am–6:30pm	Use eConsult for routine requests; phone urgent issues.
Tuesday	8am–6:30pm	Best for routine admin before the week becomes busy.
Wednesday	8am–6:30pm	Keep phone available after submitting eConsult.
Thursday	8am–6:30pm	Order medicines early if needed before weekend.
Friday	8am–6:30pm	Do not leave prescriptions/admin until late Friday.
Saturday/Sunday	Closed	Use NHS 111 for urgent non-emergency help; call 999 for emergencies.
eConsult	Homepage says Monday to Friday, 8am–6pm	Use for routine requests; phone if urgent.
Prescription processing	5 full working days	Weekends and bank holidays are not included.

Useful timing rule: if your task has a deadline, work backward. Prescriptions need 5 full working days, eConsult can take up to 3 working days for next-step contact, and pharmacy preparation may add extra time.

Appointments: exact route for routine vs urgent GP help

The official appointment page says routine requests use eConsult. If your matter is urgent, contact the practice directly and do not use eConsult.

Official booking guide Appointments hub Call surgery

Check danger signs first.
Use 999 for emergency symptoms. Use NHS 111 if urgent and the surgery is closed.

Routine problem?
Use the official eConsult route. State the type of appointment or help you think you need.

Wait for next-step contact.
The practice says Mendip Vale will contact you within 3 working days after eConsult submission.

Urgent problem?
Phone 0117 969 2508. Do not wait for an online-form review if symptoms are urgent.

What appointment could you get?
Routine appointment aim: within 2 weeks of online request. Urgent appointment: same-day if considered urgent.

Cancel or change if needed.
Use the online change/cancel route where available so another patient can use the slot.

Simple phone/eConsult wording

Hello, my name is [name]. Date of birth: [date]. I am registered at Coniston Medical Practice. My main problem is [one sentence]. It started [when]. It is [getting worse / not improving / affecting work or sleep]. I have tried [medicine/self-care]. Is this best for eConsult, same-day GP, nurse, pharmacist, NHS 111 or 999?

eConsult: what to use it for and what not to use it for

eConsult is useful only when the request can wait for review. It is not a replacement for 999, NHS 111 or urgent surgery phone contact.

Use eConsult for	Do not use eConsult for	Better route
Routine GP request	Life-threatening symptoms	Call 999.
Non-urgent symptoms	Urgent same-day concern	Phone the practice directly.
Fit note request	First 7 days of sickness	Self-certification first.
Medication admin / query	Running out today without urgent medicine	Email prescription team with “Urgent” if clinically urgent, or ask pharmacy/111 if unsafe.
Appointment request details	Emergency prescription outside hours	Use NHS 111 emergency prescription route.
Admin issue	999 symptoms, severe allergic reaction or severe breathing difficulty	Call 999 immediately.

One patient per request

One clear problem first

Start date of symptoms

What has changed

Medicine tried

Your best phone number

Pregnancy/frailty/child concern

Work/school deadline

What outcome you need

Repeat prescriptions: 5 working days, no telephone repeat requests

The official prescription page says prescription requests are not accepted over the telephone. The safest route is online or written request with enough time.

Official prescriptions page NHS App Patient Access Email prescription team

App

NHS App or Patient Access

Use online account to select repeat medicines and preferred pharmacy.

Form

Online repeat form

For repeat prescriptions only. Use correct medicine name and dosage.

Prescription team email

Email full name, date of birth and medication list. Missing details may delay processing.

5 full working days

Weekend and bank-holiday days do not count. Friday requests may take longer.

Prescription problem	What it means	Best action
Routine repeat	Medicine appears on repeat list.	Use NHS App, Patient Access, online form, email or written request.
Medicine not showing online	Could be new, acute, controlled, not issued recently or needing review.	Use digital form, prescription email or written request with explanation.
Medication query	Side effects, how to take medicine, item missing, stock issue.	Ask pharmacist first; if unresolved, contact prescription team.
Urgent prescription	Only some medicines may be considered clinically urgent.	Email with “Urgent” in subject. The page lists examples such as insulin, epilepsy medication, anticoagulants, antipsychotics, heart-failure water tablets, palliative medicines, Parkinson’s medicines and rescue inhalers.
Urgent accepted on weekday	Practice says urgent prescriptions will be sent electronically by 6:30pm on weekdays.	Still check with pharmacy before travelling.
Hospital changed medicine	Practice needs the hospital letter first.	Once received, allow 7 days for processing, then request the medicine if needed.
Travelling soon	Early/extra medicine may need review.	Submit 7–10 days before departure and explain travel reason.
Used inhalers	Do not bin them.	Return used inhalers to a local pharmacy for safe disposal.

Most common mistake: ordering medicine on the last tablet. For Coniston patients, plan for 5 full working days plus pharmacy preparation, bank holidays, weekends, reviews, stock problems and travel timing.

Test results: NHS App first, blood tests usually 5 working days

The official test-results page says you can get results online through NHS App. It also says blood test results usually take 5 working days to return and be checked by your GP.

Official test-results page NHS App login Book follow-up if needed

Question	Answer	What to do
How do I check results?	Use NHS App where available.	Make sure your NHS login is working before you need results.
How long do blood results take?	Usually 5 working days to return and be checked by GP.	Do not chase too early unless told otherwise.
Will they contact me?	If something needs discussion, GP will call when results are back. If no problems, you may not be contacted.	Check NHS App or ask if you are unsure.
Can someone else ask?	Results are usually given only to the person they relate to unless permission exists or the person cannot understand them.	Arrange consent before a carer/family member contacts the surgery.
Hospital test?	The hospital/clinic that ordered the test may be responsible for explaining it.	Ask “who ordered the test?” before contacting GP.

Fit notes: self-certify first 7 days, online route after that

Official fit note page GOV.UK self-certification

Situation	Rule	Next step
Off sick under 7 days	Employer should not normally ask for a GP fit note.	Use employer self-certification.
Off sick more than 7 days	Employer may ask for GP evidence.	Use the online fit-note request route.
GP needs more detail	They may issue fit note or book face-to-face depending on illness and hospital involvement.	Give exact dates and work limitations.
Hospital treatment	Hospital may be the right team to issue evidence for the treatment period.	Ask hospital team before chasing GP.

Home visits: only when the patient cannot come to surgery

The official home-visit page says home visits can take up to six times longer than an in-person surgery visit, so patients who can attend should book an appointment instead.

Official home-visit guide Call surgery if urgent

Use 999 first for emergency danger signs.
Do not wait for a GP visit if the patient is severely unwell.

Request home visit only if patient cannot attend.
Illness, disability or clinical need should explain why surgery attendance is not possible.

Explain the problem clearly online or by phone.
This helps the practice arrange the most urgent visits first.

Children with high temperature can often be brought to surgery.
The official page says you can bring children into the surgery if they have a high temperature.

Register with Coniston Medical Practice

There is a live NHS-profile mismatch: one NHS profile currently shows accepting new patients, while another NHS profile says not accepting. Use the official Mendip Vale registration page and catchment checker before relying on either status.

Official registration page NHS registration profile Catchment checker Email registration support

Check catchment first.
The official page says the practice may ask for ID/address evidence to check that you live in the local catchment area.

Use NHS online registration.
The form asks about previous GP surgery and basic health/medical information.

Register every household member separately.
The official page says a completed form is required for every household member who wants to register.

If paper route is needed.
Use GMS1 and New Patient Questionnaire, then hand in at surgery or email to bnssg.cmp@nhs.net.

If no reply after 5 working days.
The official page says contact the surgery if you have not heard back within 5 working days.

Children under 16.
Parent/guardian registers them; the page says child immunisation form and proof of parent/guardian relationship may be needed.

Temporary stay under 3 months.
You may be able to register as a temporary patient for up to 3 months.

Medicine transfer warning: if you take regular medicines, do not switch GP when you are nearly out. Take photos of medicine boxes and recent repeat slips, then order enough supply before registration transfer.

Parking at Coniston Medical Practice: 2 hours free only if you register

The official news update says Coniston Medical Practice car park is under a new council-managed system. Patients can still receive 2 hours of free parking, but the vehicle must be registered on the dedicated portal inside the surgery during the visit.

Official parking update Map to surgery

Before leaving your car	Why it matters	Do this
Read car park signs	Rules may include time limit and enforcement terms.	Check signs before leaving vehicle.
Register your vehicle	Free 2-hour patient parking needs registration.	Use the dedicated portal inside the surgery each visit.
Do not assume old rules apply	System has changed and is council-managed.	Ask reception if unsure.
Appointment running late?	Free parking is limited to 2 hours.	Speak to reception before the time runs out.

Local parking tip: register the vehicle before sitting down for the appointment. This is the easiest way to avoid a penalty charge after a rushed arrival.

Services and support that may save a GP appointment

Online patient services Check referral Social prescribing Emergency services guidance

Need	Useful route	What to prepare
Referral check	Use referral online form or NHS App/NHS website.	Referral letter, hospital/service name, date referred.
Medical records	NHS App or Subject Access Request route.	NHS number, ID if asked, exact records needed.
Social support	Ask surgery for social prescribing referral.	Money, housing, isolation, transport, activity, employment or family-support need.
Minor illness	Local pharmacy.	Symptoms, current medicines, allergies.
Mental health support	Patient support route / clinician discussion / urgent services depending on risk.	Say if there is immediate danger or self-harm risk.
Emergency prescription	NHS 111 online out of hours.	Medication name, dose, usual pharmacy, remaining supply.

Medical records, NHS App and Subject Access Request

The official medical-details page says your GP record includes conditions, allergies, medicines, letters, test results and appointment notes. You can use NHS App or request records through a Subject Access Request.

Official medical details page NHS App Email SAR team

App

NHS App

Use to access your GP record and medical details where available.

SAR

Subject Access Request

Download SAR form, email it to bnssg.mendipvale.summarisiers@nhs.net, print/take it to surgery, or request a copy from the surgery.

Carer

Access for someone else

You need to be nominated/trusted to access another person’s medical details.

Check

Ask for only what you need

Specific request is easier: test date, hospital letter, medication history, immunisation record or full notes.

Doctors and local practice team

The official team page lists Coniston GP partners and support staff. Staff availability can change, so use this as a route guide rather than a guarantee of who you will see.

Official team page

Team / person	Official role listed	Patient meaning
Dr Ingle	GP Partner at Coniston Medical Practice.	GP-led care, diagnosis, referrals and medical review.
Dr Davies	GP Partner at Coniston Medical Practice.	GP-led care and ongoing medical support.
Dr Arshad	GP Partner at Coniston Medical Practice; also listed as Commercial Research Lead.	GP care and research-related practice leadership.
Bridget Pearce	Surgery Manager, Coniston Medical Practice.	Operational/practice management route.
Sharon Borg	Patient Services Manager, Coniston Medical Practice.	Patient-services/admin support route.
Wider Mendip Vale team	Doctors, nurses, dieticians, physiotherapists, paramedics, social prescribers and health/wellbeing coaches.	You may be offered a non-GP clinician if they are the right person for the problem.

CQC rating: Good

The official Mendip South Gloucester surgery details page says Coniston Medical Practice is currently rated Good by the Care Quality Commission. The CQC policy page says this followed a CQC inspection on 11 October 2021.

Official CQC page CQC profile

CQC item	What to know	How to use it
Overall rating	Good.	Quality-history information, not live appointment availability.
Inspection note	Official practice page references a CQC inspection on 11 October 2021.	Check live CQC page for any changes before publishing future updates.
Current provider context	Mendip Vale South Gloucestershire is the current official website route for Coniston patients.	Use official practice site for live contact/actions and CQC for regulation history.

Map, directions and Patchway visit checklist

Address: Coniston Medical Practice, The Parade, Coniston Road, Patchway, Bristol BS34 5TF. Use the map for planning only and confirm your appointment, opening status and parking rules before leaving.

Before travelling

Check appointment time, clinician type, forms, medicine list, hospital letters, samples, glasses/hearing aids, and whether you must register your vehicle inside the surgery.

Send to driver/carer

Coniston Medical Practice, The Parade, Coniston Road, Patchway, Bristol BS34 5TF. Phone: 0117 969 2508.

Parking reminder

Patients can get 2 hours free only if they register the vehicle on the portal inside surgery during the visit.

If late or unsure

Call reception before travelling further. Do not miss time-limited appointment slots because of parking or location confusion.

When Coniston Medical Practice is closed

The official opening-times page says NHS 111 can provide advice and treatment when the surgery is closed. The emergency page says call 999 or go to A&E for serious injuries and life-threatening emergencies.

NHS 111 online Find a pharmacy Official emergency guidance

Problem	Use this	Examples
Life-threatening emergency	Call 999	Chest pain, stroke signs, severe breathing difficulty, severe bleeding, collapse, severe burns, not responding.
Urgent but not life-threatening	NHS 111 online or call 111	Need medical help now and surgery is closed, but not a 999 emergency.
Medication issue outside hours	NHS 111 emergency prescription route / pharmacy	Running out of essential medicine, side effects, emergency supply.
Minor illness	Local pharmacist	Cough, cold, sore throat, stomach upset, aches and pains.
Routine admin	eConsult or surgery website when open	Fit notes, appointments, changing details, routine prescription requests.

Official action links used

Use these after the task route above. This guide explains which official link belongs to which job so users do not land on the wrong page.

Official Mendip South Gloucestershire website · Coniston contact page · Opening times · Book appointment guide · Home visits · Prescriptions · Test results · Fit notes · Referrals · Register as patient · Meet the team · Parking update · NHS profile · CQC information

Coniston Medical Practice FAQs

What is Coniston Medical Practice phone number?

The main reception number listed by the official Mendip Vale South Gloucestershire contact page is 0117 969 2508. Use 999 for life-threatening emergencies and NHS 111 when urgent help is needed outside opening hours.

Where is Coniston Medical Practice?

Coniston Medical Practice is at The Parade, Coniston Road, Patchway, Bristol, BS34 5TF.

What are Coniston Medical Practice opening hours?

The official opening page lists Monday to Friday 8am to 6:30pm, with Saturday and Sunday closed.

How do I book an appointment?

For routine GP appointment requests, use the official appointment/eConsult route. The practice says they will contact you within 3 working days. For urgent matters, contact the practice directly and do not use eConsult.

How quickly are routine appointments offered?

The official appointment page says the practice aims to give a routine appointment with a GP or healthcare professional within two weeks of receiving the online request.

What if my appointment request is urgent?

If considered urgent, the practice says it will arrange for a GP or healthcare professional to see or speak to you on the same day. Phone the surgery directly for urgent matters rather than waiting for eConsult.

Can I order repeat prescriptions by phone?

No. The official prescription page says prescriptions are not accepted over the telephone. Use NHS App, Patient Access, online form, email or written request.

How long do prescriptions take?

The official prescription page says to allow 5 full working days. This does not include weekends or bank holidays, and pharmacy preparation can add extra time.

What email should I use for prescription queries?

The official prescription page lists the prescriptions team email as bnssg.mvmg.brs.prescriptions@nhs.net. Include full name, date of birth and medication list to avoid delays.

How do I get test results?

Use NHS App where available. The official test-result page says blood test results usually take 5 working days to return and be checked by a GP. If a result needs discussion, the GP will call; if no problem is found, you may not be contacted.

Can a family member get my results?

Usually no. The practice says results are only given to the person they relate to unless that person has given permission or is not capable of understanding them.

How do I get a fit note?

If you are off sick for less than seven days, use self-certification. If you are off sick for more than seven days, use the official online system to request a GP fit note.

How do I request a home visit?

Use the official home-visit route if illness or disability means you cannot attend the surgery. The practice says home visits can take up to six times longer than in-person visits, so attend surgery if you safely can.

Is Coniston Medical Practice accepting new patients?

There is a live mismatch between two NHS profile URLs, so check the official registration page and catchment checker before relying on any single status. The registration page explains online registration, paper forms, catchment check and temporary patient route.

What should I know about parking?

The official parking update says patients continue to receive 2 hours of free parking, but they must register their vehicle on the dedicated portal inside the surgery during the visit. Always read car park signs and ask reception if unsure.

What is the CQC rating for Coniston Medical Practice?

The official surgery details page says Coniston Medical Practice is currently rated Good by the Care Quality Commission. Check the live CQC page before relying on the rating for future updates.

What should I do when the surgery is closed?

Use NHS 111 online or call 111 for urgent medical help that is not life-threatening. Call 999 for life-threatening emergencies. Routine appointments, fit notes and repeat prescription requests should use the official online/practice route when open.

Independent directory disclaimer: medicalpracticeuk.org is not the NHS, not NHS 111, not CQC, not Mendip Vale Medical Group and not Coniston Medical Practice. This guide is for general patient information only. Phone numbers, opening hours, eConsult availability, prescription processing times, parking rules, registration status, staff details, pharmacy routes, CQC information and services can change. Always confirm important details with the official practice website, NHS.uk, CQC, NHS 111 or the surgery before relying on them.

Coniston Medical Practice Call surgery