Brooklands Medical Practice: appointments, opening hours, prescriptions and patient help
Brooklands Medical Practice is an NHS GP surgery at 594–596 Altrincham Road, Brooklands, Manchester M23 9JH. This guide gives the useful routes first: urgent appointments, routine online consults, repeat prescriptions, test results, new patient registration, home visits, pharmacist appointments, extended access, parking/access and what to do when the surgery is closed.
Use this number for: urgent appointment requests from 8am, routine appointment help if online access is difficult, home visit requests before 10:30am, pharmacist appointments, nurse appointments, prescription queries, registration support, test results, access needs and out-of-hours routing.
Brooklands Medical Practice
594–596 Altrincham Road
Brooklands
Manchester
M23 9JH
NHS/CQC show 594 Altrincham Road, while the practice website shows 594–596 Altrincham Road. Use the full postcode M23 9JH when travelling.
Open directionsDecision hub: GP, online consult, pharmacist, nurse, NHS 111 or 999?
Choose the safest route before waiting on the phone or submitting the wrong request.
Call 999 now
Chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, severe burns, seizure not stopping, severe allergic reaction, overdose, acute confusion or someone not responding.
Urgent GP request today
Phone 0161 998 3818 at 8am Monday to Friday. The practice says urgent appointments should be booked as early as possible.
Routine appointment
Use the online consult form, Patient Access/NHS App or phone. The online form asks patients to allow 48 hours for a response.
Medicine review or BP/asthma/weight review
Ask about the clinical pharmacist. The official appointment page lists medication reviews, weight management, asthma reviews and blood pressure checks.
Nurse appointment
Reception may ask what the nurse appointment is for so enough time is allocated.
Surgery closed
Use NHS 111 online or call 111 for urgent non-emergency help. Call 999 for life-threatening emergencies.
Opening hours and extended access
The practice website lists normal opening from Monday to Friday, 8am to 6:30pm. Extended access may be available through the practice or local GP hub routes, but these must usually be booked in advance.
| Day / access route | Official detail | Patient tip |
|---|---|---|
| Monday | 8:00am–6:30pm | Call early for urgent appointment need. |
| Tuesday | 8:00am–6:30pm; alternate Tuesday extended hours 6:30pm–8pm with GP | Ask reception for next extended-hours slot. |
| Wednesday | 8:00am–6:30pm; alternate Wednesday extended hours 6:30pm–8pm with GP | Good option if weekday daytime access is hard. |
| Thursday | 8:00am–6:30pm | Do not leave prescriptions until Friday. |
| Friday | 8:00am–6:30pm; Friday 7am–8am extended hours with GP/HCA/practice nurse | Practice nurse is only available on alternate Fridays. |
| Saturday/Sunday | Closed | Some hub appointments may be available by advance booking; otherwise use NHS 111 if urgent. |
| GP Access 7 Day Service | Appointments may be available 8am–8pm weekdays and 10am–6pm weekends. | Book through the GP surgery during usual opening hours. |
| Hub appointments | Extra GP, nurse and HCA appointments listed Monday–Friday 4pm–8pm and weekends 10am–2pm. | These may be at another local site, not necessarily Brooklands. |
Appointments: urgent, routine, telephone, pharmacist and nurse routes
The official appointments page separates urgent appointments, routine appointments, face-to-face appointments, telephone appointments, clinical pharmacist appointments and nurse appointments.
Use 999 for life-threatening symptoms. Use NHS 111 if urgent but not life-threatening and the surgery is closed.
Phone 0161 998 3818 at 8am Monday to Friday. The practice says urgent appointments should be booked as early as possible.
Use the online consult form, Patient Access/NHS App or phone. Allow 48 hours for an online appointment request response.
This helps book the right person: GP, nurse, pharmacist, telephone appointment, message to clinician or another route.
Keep your phone on. The practice gives an estimated call window, not an exact time, because visits and emergency appointments can affect timing.
Cancel online through Patient Access or phone the surgery so another patient can use the appointment.
Hello, my name is [name]. Date of birth: [date]. I am registered at Brooklands Medical Practice. I need help with [one clear problem]. It started [when]. It is [getting worse/not improving]. I have tried [self-care/medicine]. Is this best for a GP, telephone appointment, clinical pharmacist, nurse, local pharmacy, NHS 111 or 999?
Online services: Patient Access, NHS App and record access
The practice says online services can help patients book/check/cancel appointments, order repeat prescriptions, see parts of the health record, see medicines/vaccinations/test results and view communications between the GP surgery and other services.
| Online task | What official pages say | Patient tip |
|---|---|---|
| Register for online services | Come to the surgery with photo ID, then receive username/password details. | Bring passport, driving licence or another accepted photo ID. |
| Patient Access | Can support repeat prescriptions, record viewing and secure practice messaging. | Use exact registration details from the practice letter. |
| NHS App | Can order repeat prescriptions and access NHS account features. | Make sure your NHS App account is fully verified. |
| Proxy access | Someone acting for the patient can formally register for proxy access with patient consent. | Useful for carers, parents and family members supporting older patients. |
| Record access | Over-16s with online access may see future notes and health records from GP entries. | Hospital/specialist records are separate. |
Repeat prescriptions: 4-day processing and no phone requests
The official prescription page says repeat medication requests can take up to 4 days to process, excluding weekends and bank holidays. The practice does not take prescription requests over the phone unless the patient is registered housebound.
Patient Access
Use online repeat prescription ordering when your account is active.
NHS App
Order repeat prescriptions through NHS App or NHS account where enabled.
Regular pharmacy
Your pharmacy may help submit repeat prescription requests or manage nomination.
Written request
Use written request at the practice if online access is not suitable.
| Prescription issue | Official/practical rule | Best action |
|---|---|---|
| Routine repeat medicine | Can take up to 4 days excluding weekends and bank holidays. | Order early, not on your last dose. |
| Can I phone? | No phone requests unless registered housebound. | Use Patient Access, NHS App, pharmacy or written request. |
| Pharmacy says nothing arrived | Prescription may still be processing or sent to different pharmacy. | Check with pharmacy before calling practice. |
| No nominated pharmacy | Electronic prescribing can send the prescription directly to a pharmacy. | Nominate a pharmacy through pharmacy or reception. |
| Medication review / synchronisation | Practice asks patients to contact for medication synchronisation, health/medication review or prescribing questions. | Use online consult form if clarification is needed. |
| Medicine query | First raise medicine questions with nominated pharmacy where appropriate. | Use practice form if pharmacy cannot resolve it. |
Test results: practice test vs hospital test
The official test-results page separates tests requested by the practice from tests requested by another provider. This prevents patients calling the GP for a hospital-owned result.
| Result situation | Official detail | Patient action |
|---|---|---|
| Test requested by Brooklands practice | You can access results through Patient Access or by calling 0161 998 3818. | Check Patient Access first if activated. |
| Test not requested by practice | Contact the provider where you had the test. | Call the hospital/ward/department that ordered it. |
| Wythenshawe Hospital | Southmoor Road, Wythenshawe, M23 9LT; listed phone 0161 998 7070. | Use hospital route for hospital-ordered tests. |
| Manchester Royal Infirmary | Oxford Road, Manchester, M13 9WL; listed phone 0161 276 1234. | Ask the relevant department. |
| Salford Royal | Stott Lane, Salford, M6 8HD; listed phone 0161 789 7373. | Use provider/department route for their tests. |
Sick notes and fit notes: when you need a GP note
The official sick/fit-note page says you do not need to see a doctor for illness of 7 days or less. For more than 7 days off work, your employer will usually ask for a fit note from a GP or hospital doctor.
| Situation | Rule | Action |
|---|---|---|
| Ill for 7 days or less | You usually do not need to see a doctor. | Use self-certification. |
| Employer wants note anyway | Doctor’s note may involve a charge. | Ask employer if self-certification is enough. |
| More than 7 days | Employer usually asks for a fit note. | Contact the practice to arrange appropriate assessment. |
| Hospital treatment | Hospital doctor can issue fit note if they manage your condition. | Ask hospital before returning to GP. |
| Urgent appointment misuse | Fit-note renewal is often admin, not urgent medical need. | Use the correct form/route unless symptoms have worsened. |
Home visits: phone by 10:30am and use only when clinically needed
The appointments page says home visits are usually carried out between 12:00 and 14:30 and should be requested by calling 0161 998 3818 by 10:30.
| Home visit point | Official/practical detail | What to say |
|---|---|---|
| Request time | Call by 10:30 where possible. | Give symptoms, duration and why patient cannot attend surgery. |
| Visit window | Usually carried out between 12:00 and 14:30. | Keep phone nearby in case clinician phones first. |
| Who may call back? | Doctor or nurse may phone and decide the best route. | Be clear about mobility, frailty and safety concerns. |
| When suitable? | Appropriate where patient is terminally ill or bed bound, or travel would cause deterioration or unacceptable discomfort. | Do not request for convenience or transport difficulty alone. |
| Emergency symptoms | Home visit is not the emergency route. | Call 999 for danger signs. |
Register as a new patient
NHS currently shows Brooklands Medical Practice as accepting new patients. The practice says new patients need to live within the practice boundary and should check postcode/catchment before completing the online registration form.
The practice says you need to live within the practice boundary to register.
Use the official online registration form after boundary check.
The practice says you will automatically be assigned a named GP when registered and can ask to change registered GP.
Bring or upload exact medicine names, doses, pharmacy details and remaining supply.
The practice links to NHS fact sheets explaining GP registration and how UK health services work for newly arrived individuals and people seeking asylum.
Useful services and self-help routes
The practice website includes health information routes for carers, staying active, maternity, child health, elderly care, sexual health, travel risk assessment, homelessness support, abuse support, self-referral and medicines advice.
| Need | Best route | Patient tip |
|---|---|---|
| Clinical pharmacist | Call surgery to book. | Medication review, weight management, asthma review and BP checks are listed. |
| Nurse appointment | Phone and explain reason. | Reception asks reason so the right time is allocated. |
| Travel vaccinations | Complete travel risk assessment early. | Practice says complete at least 6 weeks before travel; some vaccines need private prescription/charge. |
| Smoking cessation | Book with practice nurse or HCA. | Ask for support rather than trying alone if struggling. |
| Weight management | Practice nurse/HCA or clinical pharmacist route may help. | Bring weight, BP, medicines and goals. |
| Records / SAR | Use practice route for access to personal information. | Identity and confidentiality checks may apply. |
Access, facilities and planning your visit
CQC describes the practice as a renovated large property with disability access, seven ground-floor consultation rooms and office space on the first floor. NHS profile links also include facilities information, but live facility details should be confirmed before travelling if access is essential.
Disability access
CQC says the practice offers disability access and facilities. Call ahead if wheelchair access, step-free access or help entering is essential.
Ground-floor consulting
CQC describes seven ground-floor consultation rooms. Ask reception if you need a ground-floor room or extra assistance.
Altrincham Road travel
Allow extra time at busy periods. Use the full postcode M23 9JH for taxis, carers and family members.
Carers and proxy access
Formal proxy access can help someone manage online services for a patient, usually with consent.
Hello, I have an appointment or request at Brooklands Medical Practice. I need help with [wheelchair access / ground-floor room / carer support / hearing support / extra time]. Can this be added to my appointment before I attend?
Doctors, nurses and clinical roles
CQC’s inspection summary gives a useful snapshot of the practice team structure at the time of inspection: GP partners, salaried GPs, GP trainee, practice manager, nurse practitioner, practice nurses, health care assistant, clinical pharmacist, reception supervisor and reception staff.
| Team / role | What patients should know | Best route |
|---|---|---|
| GP | Best for diagnosis, complex medical decisions, referrals and ongoing GP care. | Urgent phone at 8am or routine request route. |
| Nurse practitioner | May manage many clinical problems and telephone/face-to-face care. | Reception triage may route you here. |
| Practice nurse | Often suitable for reviews, smears, dressings, immunisations and planned care. | Explain reason when booking so correct time is allocated. |
| Health care assistant | May support blood pressure, phlebotomy, NHS health checks and measurements. | Ask reception for HCA appointment if appropriate. |
| Clinical pharmacist | Medication reviews, weight management reviews, asthma reviews and BP checks are listed. | Call to book pharmacist appointment. |
| Reception / care navigation | Reception may ask questions to route request safely and efficiently. | Give clear details; they are part of the care route. |
CQC rating: Overall Good
CQC lists Brooklands Medical Practice as Overall Good, with Good ratings for safe, effective, caring, responsive and well-led. CQC’s latest inspection was 17 September 2019 and report was published 14 October 2019. CQC reviewed available information on 6 July 2023 and did not find evidence to reassess the rating at that stage.
| CQC item | Official detail | How to use it |
|---|---|---|
| Overall rating | Good. | Quality-history signal, not live appointment availability. |
| Five key questions | Safe Good, Effective Good, Caring Good, Responsive Good, Well-led Good. | All displayed CQC domains are Good. |
| Latest inspection | 17 September 2019; report published 14 October 2019. | Do not describe it as a fresh 2026 inspection. |
| Latest review note | 6 July 2023 review found no evidence to reassess the rating at that stage. | Still check live CQC profile before relying on rating. |
| Registered manager listed | Dr Christopher Harrison is shown on CQC as registered manager. | Use CQC for regulated-service profile and official history. |
Map, directions and Brooklands visit checklist
Address: Brooklands Medical Practice, 594–596 Altrincham Road, Brooklands, Manchester, M23 9JH. Use the map for planning only and confirm appointment time before travelling.
Before travelling
Check appointment type, time, phone number, access needs, forms, medication boxes, hospital letters, samples, glasses, hearing aids and whether you need a carer/relative present.
Send to driver or carer
Brooklands Medical Practice, 594–596 Altrincham Road, Brooklands, Manchester M23 9JH. Phone: 0161 998 3818.
If attending for hospital-requested care
Bring the hospital letter if a hospital requested stitch removal, dressings or follow-up, because the practice newsletter highlights this issue.
If you are late
Call reception as soon as possible. Time-limited GP, nurse, pharmacist or hub appointments may need to be rearranged.
When Brooklands Medical Practice is closed
The appointment page says out-of-hours support is through NHS 111 between 6:30pm and 8am, Monday to Friday, and all day at weekends and bank holidays. For life-threatening emergencies, call 999.
| Problem | Use this | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | Problem cannot wait until surgery opens but is not a 999 emergency. |
| Minor medicine question | Community pharmacy | Side effects, medicine instructions, common minor illness advice. |
| Urgent medicine supply | Pharmacy or NHS 111 | Running out of important medicine when GP is closed. |
| Routine admin | Online form or wait for opening | Fit notes, non-urgent results, forms, routine follow-up. |
Official action links used
Use these after reading the practical route above, so you do not land on the wrong page or use the wrong service.
Official Brooklands Medical Practice website · Official contact details · Appointments · Extended access appointments · Online services · Prescriptions · Test results · Sick / fit notes · New patient registration · Clinics and services · NHS profile · CQC profile