Stewarton Medical Practice | NHS GP Appointments & Hours

Emergency first: This is an independent patient guide, not NHS Scotland, not NHS 24, not NHS Ayrshire & Arran and not Stewarton Medical Practice. Call 999 now for chest pain, stroke symptoms, severe breathing difficulty, heavy bleeding, deep lacerations, collapse, anaphylaxis, suspected meningitis, a new seizure, overdose, a life-threatening mental health emergency, or someone unconscious/not responding. If it is urgent but not life-threatening and the practice is closed, call NHS 24 on 111.
Stewarton NHS Scotland GP guide

Stewarton Medical Practice: appointments, hours, prescriptions, NHS 24 and registration help

Stewarton Medical Practice provides NHS primary care from The Health Centre on High Street, Stewarton. This guide turns the official practice pages into practical actions: when to call early, when to use a pharmacist or self-referral service, how to order repeat medicine, how to register, how to handle test results, fit notes, referrals, travel, parking, local phone numbers and what to do when the surgery is closed.

Need help?
Call earlySame-day telephone consultations often fill by 11am.
Right NHS route first
Main appointment line

Use this for: appointments, urgent same-day telephone consultation requests, nurse/HCA booking, home visit questions, registration support, fit-note queries, test-result follow-up, referral questions, interpreter needs, access needs, or if you are unsure whether to use GP, pharmacy, NHS 24, MIU, A&E or 999.

Address

Stewarton Medical Practice
The Health Centre
45 High Street
Stewarton
East Ayrshire
KA3 5BP

Use the full High Street health centre address for maps, taxis, lifts, letters and appointment planning.

Open directions
Appointments
01560 482011
Prescriptions
01560 480193
Opening
Mon–Fri 8:30–5:30
Out of hours
NHS 24: 111
Quick answer: Stewarton Medical Practice is at The Health Centre, 45 High Street, Stewarton, KA3 5BP. The main appointment phone number is 01560 482011. The practice is open Monday to Friday 8:30am–5:30pm, phones close at 5:30pm, and weekends/public holidays are closed. Repeat prescriptions have a separate line, 01560 480193, open 10am–12 noon Monday to Friday. For urgent help when closed, call NHS 24 on 111; call 999 for life-threatening emergencies.

What people searching “Stewarton Medical Practice” usually need

This guide is built around the task behind the search, not a generic paragraph.

Search phraseReal user needFast answer
Stewarton Medical Practice phone numberCall the right line.Appointments/main practice: 01560 482011. Repeat prescriptions: 01560 480193, 10am–12 noon.
Stewarton Medical Practice opening hoursKnow when phones/building are open.Monday–Friday 8:30am–5:30pm; phones close 5:30pm; closed weekends/public holidays.
Stewarton appointmentsSame-day or routine GP help.Call early for same-day telephone consultation; daily appointments are often filled by 11am.
Stewarton repeat prescriptionOrder medicine without blocking appointment lines.Use online service, prescription form, post, in person, pharmacy service, or 01560 480193.
Stewarton test resultsKnow whether GP or hospital owns the result.Call after the advised waiting time. Hospital/clinic-requested tests should be followed up with that hospital/clinic.
Stewarton new patient registrationJoin the practice safely.Must live inside boundary; order one month of medication from old practice before registering.
Stewarton Medical Practice CQCFind a rating.This is Scotland, so do not expect an English CQC GP rating. Use official practice, NHS 24/NHS Ayrshire & Arran pages and patient-rights routes instead.

Decision hub: GP, nurse, pharmacy, physiotherapy, mental health, NHS 24 or 999?

Choose the right route before phoning. Stewarton reception may ask questions so your request reaches the right clinician.

Call 999 now

Chest pain, stroke symptoms, suspected meningitis, anaphylaxis, heavy bleeding, severe breathing difficulty, deep lacerations, fluctuating consciousness, unconsciousness, new seizure, overdose, serious injury or life-threatening mental health emergency.

Need same-day GP help

Phone 01560 482011 as early as possible. The practice says same-day telephone consultation appointments are often filled by 11am and emergencies only may be handled after that.

Minor ailment or medicine advice

Try self-care or your local community pharmacy where suitable. The practice points patients to NHS Pharmacy First and self-care resources for common problems.

Back, joint or muscle problem

Ask about the Advanced Physiotherapy Practitioner. The practice says physiotherapy patients can self-refer by phoning the Health Centre without speaking to a GP first.

Mental health problem

Ask about Mental Health Practitioners. The practice says patients can self-refer by phoning the Health Centre and asking for an appointment without speaking to a GP first.

Surgery closed

Call NHS 24 on 111 for urgent non-life-threatening help. Use 999 for genuine emergencies and immediate danger.

Opening hours, phones and public-holiday planning

The practice lists weekday opening and advises NHS 24 on 111 when closed. Public holidays and training/closure updates should be checked before travelling.

Day / itemOfficial detailPatient tip
Monday8:30am–5:30pmCall early for same-day clinical need.
Tuesday8:30am–5:30pmUse routine day for forms, reviews and admin where possible.
Wednesday8:30am–5:30pmCheck hospital/referral queries with hospital if hospital arranged the test/appointment.
Thursday8:30am–5:30pmChildhood immunisations are listed as Thursday all day.
Friday8:30am–5:30pmDo not leave repeat prescriptions until late before the weekend.
Saturday/SundayClosedUse NHS 24 on 111 if urgent and not life-threatening.
PhonesPhones close at 5:30pm.Call before late afternoon for routine matters.
Public holidaysPractice publishes closure dates separately.Order repeat medicine in enough time before Scottish public holidays.
Local timing tip: same-day appointments may be full by 11am, while prescription line access is only 10am–12 noon. Use the correct line and time window to avoid repeat calls.

How to request a Stewarton Medical Practice appointment

The appointment page stresses three practical points: call early for same-day telephone consultations, book one appointment per person, and ask for a longer appointment if the problem is complicated or there is more than one problem.

1
Check emergency signs first.
Call 999 for life-threatening symptoms. Use NHS 24 on 111 if urgent and the practice is closed.
2
Same-day telephone consultation?
Phone as early as possible. The practice says daily appointments are often filled by 11am.
3
Answer reception questions clearly.
Reception staff may signpost to an Advanced Physiotherapist, Mental Health Practitioner, nurse, pharmacist or other route.
4
One appointment, one patient.
Make one appointment for each family member who needs to be seen.
5
More than one issue?
Ask for a longer appointment if you have a complicated problem or more than one problem.
6
Cancel or arrive on time.
Tell the practice if you cannot attend. If late, you may be asked to rebook.
Phone script for appointment triage
Hello, my name is [name]. Date of birth: [date]. I am registered at Stewarton Medical Practice. I need help with [one clear issue]. It started [when]. It is [getting worse/not improving/routine]. I have tried [self-care or medicine]. Is this best for a GP, nurse, Advanced Physiotherapy Practitioner, Mental Health Practitioner, pharmacist, NHS 24, MIU or 999?

Repeat prescriptions: order early and allow up to 7 days

The practice says prescription processing can take up to 7 days, including pharmacy dispensing time. Use online services where possible to keep phone lines free for clinical calls.

Web

Online service

The practice says online ordering is easier and quicker. Log in and choose the repeat prescription option.

Form

Request form

Use the Repeat Prescription Request Form where appropriate and provide exact medication details.

Tel

Prescription phone line

Call 01560 480193 between 10am and 12 noon, Monday to Friday.

Box

Post or in person

Post a written request or put the right-hand half of a previous prescription / handwritten request into the Health Centre letter box.

Prescription situationBest actionImportant note
Routine repeat medicineUse online service, request form, in-person/post route, pharmacy service or prescription line.Allow up to 7 days including pharmacy dispensing.
Ran out of important medicinePhone your usual pharmacy first to ask about urgent repeat supply.Pharmacists may supply another cycle of a previously repeated medicine in some cases.
Controlled drugs or antibioticsUse NHS 24/appropriate urgent route if needed.The practice says controlled drugs and antibiotics are not provided through urgent pharmacy repeat supply.
Hospital discharge medicineContact the surgery with the discharge medication details before supply runs out.Hospital normally issues seven days’ supply on discharge.
Hospital/private medication changesPractice prescribing clinician checks the request first.Do not assume automatic GP prescribing after private or hospital advice.
Medication review dueAttend review if invited; blood tests may be needed.This keeps repeat prescribing safe.
Medication wasteTell reception if you no longer use an item.They can remove unnecessary items from repeats.
Medicine planning tip: order before your last week of medicine, especially before public holidays. Seven days includes pharmacy dispensing time, not just GP approval.

Test results: wait the advised time and contact the right service

The official result guidance says patients should only call once enough time has elapsed and that reception staff cannot comment clinically on results.

SituationBest routePractical note
GP practice ordered the testCall after the waiting time you were told.Have test date, test type and CHI/date of birth ready.
Hospital or clinic ordered the testPhone the hospital/clinic, not the GP surgery.The practice says it cannot action tests requested by other clinicians outwith the practice.
Reception gives a result messageUse it as administrative information only.Reception staff are not qualified to interpret results clinically.
Need follow-upBook with the doctor/nurse if advised or if symptoms have changed.Do not ignore ongoing symptoms because a result sounds “normal.”
Someone else phones for youConsent/confidentiality checks apply.Reception may refuse release if identity/permission is unclear.
Result tip: every time you have a test, ask “Who requested this, how long will it take, and who gives me the result?” This prevents wasted GP/hospital calls.

Sick notes / fit notes: self-certify first where possible

Fit notes can be issued by several healthcare professionals, not only doctors. The practice says fit notes can be backdated but cannot be future-dated, and patients should not request emergency appointments only for a fit note.

SituationRule / routePatient action
First 7 days or lessSelf-certification is usually enough.Use employer form or GOV.UK SC2 route.
More than 7 daysFit note may be needed.Use the practice fit-note request form with exact dates.
Already had a fit note for same illnessDoctor may not need to see you again.Complete the additional fit-note request route.
Need future-dated noteNot available.Request when due; notes can be backdated where clinically appropriate.
COVID/self-isolation noteUse 111 online isolation note where suitable.You do not need a surgery sick note for this route.

Register with Stewarton Medical Practice

The official registration page says you must live within the practice boundary and may need proof of identity/address. It also warns that medical records may take several weeks to arrive.

1
Check the boundary first.
If you live outside the boundary, the practice says you need to register with another practice.
2
Order one month of medicine before switching.
The practice specifically asks new patients to order one month’s supply from their old practice before registering.
3
Complete online registration.
The online form collects your details, medical history and preferences.
4
Upload or provide ID/address evidence if asked.
The practice page asks for photo identity and proof of current address via upload or delivery.
5
Staying less than 3 months?
The practice says permanent registration is for people staying in the area for more than 3 months.
New-patient medicine tip: take photos of repeat slips, medicine boxes and hospital letters before switching GP. This helps avoid gaps while your old records transfer.

Clinics and long-term condition reviews

Stewarton Medical Practice publishes useful clinic details. Use the right clinic route where possible instead of asking for a generic GP appointment.

Clinic / needOfficial detailPatient action
Childhood immunisationsThursday all day.Keep child’s red book/vaccine record ready.
Child health surveillanceHealth visitor checks at home from 11 days until school; Dr Costley performs 6–8 week developmental medical in the Health Centre.Ask if unsure who should see your child.
Blood pressureHypertension clinic run by Sister Ritchie.Bring home BP readings if you have them.
Cervical screeningOffered in Scotland to anyone with a cervix aged 25–64 every five years.Book with a practice nurse when invited.
Chronic kidney diseaseFollow-up managed by Sister Hall; at least annual review.Attend review and blood/urine tests when invited.
DiabetesSister Lynch runs diabetic clinic Tuesday and Wednesday.Practice contacts patients when review is due.
EpilepsyAnnual review recommended with practice nurse.Discuss control, medication and concerns.
Ischaemic heart diseaseAnnual review; Wednesday morning clinic or double appointment with Sister Hall.Call 999 if chest pain lasts longer than 15 minutes and is not relieved by GTN if available.
Stroke/TIAPractice contacts patients for follow-up.Bring driving, risk-factor and medication questions.
WarfarinWarfarin clinic runs Friday in practice as alternative to Crosshouse anticoagulant clinic.Ask for more information if relevant.

Self-referral and local support routes

Some services do not need a GP appointment first. Use these routes when they match your need.

Sexual Health Ayrshire: 01294 323226
Podiatry check/referral: 01563 554401
Community Connector support
Dumfries House wellbeing: 01290 425959
Speech therapy secretary: 01563 545725
Physio via Health Centre call
Mental Health Practitioner via Health Centre call
Fresh Air-shire smoking cessation
Ayrshire Dental Helpline: 01563 578664
Appointment-saving tip: self-referral services can be faster than waiting for a GP when the official route allows it. Use the GP only when symptoms, risk or the referral route genuinely requires a clinician first.

Doctors, nurses and practice team

The team pages help patients understand why reception may offer a nurse, ANP, CTAC nurse, pharmacist, physiotherapist or mental health practitioner rather than a GP.

TeamOfficial detailsPatient meaning
DoctorsPractice lists nine doctors, seven female and two male. Patients register with the practice but may express a doctor preference.Doctor preference is allowed, but urgent need may require another clinician.
Advanced Nurse PractitionerANP can diagnose and prescribe in areas of competence and consult independently, seeking GP advice when needed.ANP may be a suitable route for many clinical problems.
Practice NursePractice nurses help with immunisations, health promotion, contraception and long-term conditions such as CHD, hypertension, asthma, diabetes, smoking and obesity.Nurse appointment may be better than GP for many reviews.
CTAC nursesLong-term monitoring, blood taking, ECGs, suture removal, wounds, injections, vaccinations, ear syringing and lifestyle advice.Ask reception for the exact nursing task.
Healthcare Support WorkerBlood samples, BP checks, specimens and ECGs under supervision.Cannot interpret test results or explain why tests are being done.
Admin teamAdministrative staff ask limited health details to direct your call correctly and follow confidentiality rules.Give clear details; they cannot fit patients in without clinician consent.

Allied health professionals and direct numbers

The practice lists several attached and allied services. Some can be contacted directly, which can save GP appointments.

ServicePhone / detailUseful for
District NursesMon–Fri 8:30am–5pm: 01563 826600. Out of hours/public holidays: 01563 545544.Home/residential setting nursing, wounds, palliative care, post-op care, leg ulcers, continence advice and support.
Health Visitors01560 486784 on contact-number page; allied page also lists 01563 545733.Pre-school children, new parents, vulnerable families, health promotion and support.
Community MidwifeFirst maternity booking: 01563 825411; community midwife AMH: 01563 578595.Pregnancy booking and maternity support.
Early pregnancy concernEarly Pregnancy Unit Crosshouse Mon–Fri 8:30–17:00: 01563 521133.Early pregnancy bleeding or pain during listed hours.
Clinical PharmacistsHazel Sutherland, Susan Staddon and Amy Kerr listed.Medication safety and prescription issues.
School Nurse01563 545700.School-age health support across listed local schools.
Mental Health PractitionersSelf-refer by phoning Health Centre and asking for an appointment.Mental health problems without needing GP first.
Advanced Physiotherapy PractitionerSelf-refer by phoning Health Centre and asking for appointment.Musculoskeletal problems such as joint and back pains.

Hospital referrals, outpatient appointments and transport

The referral page explains that the GP sends electronic referrals, then hospital services process appointments. The practice asks patients not to chase referrals before the stated timeframe unless there is a concern or symptom change.

Referral issueOfficial detailPatient action
GP referral sentGP sends electronic referral to hospital within catchment area; hospital processes it.Keep contact details updated and tell GP about unavailable dates/interpreter needs.
Waiting timePractice says patients should normally be appointed within 12 weeks unless urgent.Do not contact practice before that time just to chase routine progress.
Hospital appointment queryPhone hospital department directly if you have concerns.Hospital appointment details may not be shared to GP system.
RMS contactReferral Management Service phone: 01563 827070.Have appointment letter, name, DOB, phone and CHI number ready.
Patient transportPhone one week in advance where possible.Scottish Ambulance Service will ask mobility questions to assess eligibility.

Location, parking, bus and visit checklist

The official location page says there is a car park outside the health centre, but it can become very congested, especially between 9am and 12 noon. There is also a bus stop on High Street a short walk from the Health Centre.

P

Parking

Car park outside the health centre. It can become very congested, especially 9am–12 noon.

Bus

Bus

Bus stop on High Street a short walk from the Health Centre.

Bring

What to bring

Appointment details, medication list, allergy details, samples/forms if requested, CHI number if known, glasses/hearing aids and phone.

Care

Bring support

The practice says patients can generally bring a carer, relative or friend; they may help remember observations and discussion points.

Interpreter/access support script
Hello, I have an appointment/request at Stewarton Medical Practice. I need help with [interpreter / mobility / carer support / communication support]. Can this be arranged before I attend?

Scotland source note: do not look for an English CQC rating

Stewarton Medical Practice is in Scotland and is part of the NHS Scotland / NHS Ayrshire & Arran context. CQC ratings are for England, so a missing CQC result is not a negative rating. Use the official practice site, NHS 24 service finder, NHS Ayrshire & Arran links, patient rights/complaints routes and practice feedback pages for verification.

Source typeUse it forImportant note
Official practice websitePhone, address, hours, appointments, prescriptions, registration, team, clinics and local rules.Use as first source for patient actions.
NHS 24 / NHS InformOut-of-hours help, self-care, Pharmacy First, service finder and Scotland NHS guidance.Call 111 when urgent and practice is closed.
NHS Ayrshire & ArranHospital, podiatry, dental, maternity and local services.Hospital appointments/results should usually be handled by hospital services.
CQCNot the right rating source for this Scottish GP practice.Do not publish “no CQC rating” as if it means poor quality.

Map, directions and Stewarton visit checklist

Address: Stewarton Medical Practice, The Health Centre, 45 High Street, Stewarton, KA3 5BP. Use the map for travel planning only and confirm opening/appointment details before travelling.

Before travelling

Check whether you need GP, nurse, CTAC, pharmacist, physiotherapy, mental health practitioner, district nurse, health visitor, midwife, pharmacy, MIU, NHS 24 or 999.

If driving

Allow extra time between 9am and 12 noon because the official location page says the health centre car park can be very congested.

If using bus

There is a bus stop on High Street a short walk from the Health Centre.

If someone else is driving

Send: Stewarton Medical Practice, The Health Centre, 45 High Street, Stewarton, KA3 5BP. Phone: 01560 482011.

When Stewarton Medical Practice is closed

The practice says out-of-hours help is available at all times through NHS 24 on 111 and should be used for urgent problems only, not to avoid daytime consultation inconvenience.

ProblemUse thisExamples
Life-threatening emergency999Chest pain, stroke symptoms, severe breathing difficulty, heavy bleeding, unconscious, serious injury, overdose.
Urgent but not life-threateningNHS 24 on 111Problem cannot wait until practice reopens.
Minor injuryCall 111 and ask about Minor Injury Unit.Cuts needing stitches, minor burns and sprains.
Minor ailmentCommunity pharmacy / NHS Pharmacy First where suitable.Common minor illnesses, medicine advice and self-care support.
Dental emergencyOwn dentist or Ayrshire Dental Helpline.Dental helpline listed as 01563 578664, Monday–Friday 8am–6pm.
Mental health crisis999/A&E if immediate danger; NHS 24/111 if urgent.Serious self-harm risk, immediate danger or life-threatening mental health emergency.

Official action links used

Use these after reading the practical route above, so you do not land on the wrong service or call at the wrong time.

Official Stewarton Medical Practice website · Contact page · Contact telephone numbers · Opening hours · Location · Appointments · Extended opening appointments · Repeat prescriptions · Test results · Sick/Fit notes · New patient registration · Clinics · Doctors · Nurses · Allied health professionals · Referral guidance · Out-of-hours guidance · NHS 24 Stewarton GP profile

Stewarton Medical Practice FAQs

What is Stewarton Medical Practice phone number?
The main appointment/practice phone number is 01560 482011. The repeat prescription phone line is 01560 480193 and is listed as open 10am to 12 noon, Monday to Friday.
Where is Stewarton Medical Practice?
Stewarton Medical Practice is at The Health Centre, 45 High Street, Stewarton, East Ayrshire, KA3 5BP.
What are Stewarton Medical Practice opening hours?
The official opening page lists Monday to Friday 8:30am to 5:30pm, with phones closing at 5:30pm. The practice is closed at weekends and public holidays.
What should I do when Stewarton Medical Practice is closed?
If the problem is urgent and cannot wait until the practice reopens, call NHS 24 on 111. Call 999 for life-threatening emergencies such as chest pain, stroke symptoms, severe breathing difficulty, severe bleeding, collapse, overdose or someone unconscious.
How do I request a same-day GP appointment?
Phone 01560 482011 as early as possible. The official appointment page says same-day telephone consultation appointments are often filled by 11am and the practice may only be able to deal with emergencies after that time.
Can reception ask why I need an appointment?
Yes. The practice says reception staff are trained in signposting and may ask health-problem questions so they can arrange the most appropriate clinician, such as a GP, nurse, Advanced Physiotherapy Practitioner or Mental Health Practitioner.
How long are appointments?
The practice says appointments are normally 10-minute slots. If you have a complicated problem or more than one issue, ask for a longer appointment.
Can I choose a doctor?
The practice says patients register with the practice, not a specific doctor, but may express a preference of doctor when making an appointment.
How do I order repeat prescriptions?
Use the online service, repeat prescription request form, postal request, in-person request through the Health Centre letter box, pharmacy ordering/collection service, or the prescription phone line 01560 480193 between 10am and 12 noon Monday to Friday.
How long do repeat prescriptions take?
The practice asks patients to allow up to 7 days to process repeat prescriptions, including pharmacy dispensing time.
What if I run out of important repeat medicine?
Phone your usual pharmacy first to ask if they offer urgent repeat supply. The practice says controlled drugs and antibiotics are not provided through this service and patients may need to ring 111 for advice.
How do I get test results?
Call only after the waiting time you were told has elapsed. If a hospital or clinic arranged the test, contact that hospital or clinic for the result because the practice says it cannot action tests requested by clinicians outside the practice.
Can reception explain my test result?
No. The practice says reception staff are not qualified to comment on test results. They can pass on available information or clinician comments, but clinical interpretation should come from a doctor or nurse.
How do I request a sick note or fit note?
Use the official sick/fit note request route. For 7 days or less, you usually self-certify. Fit notes can be backdated where appropriate but cannot be future-dated, and the practice asks patients not to use emergency appointments only for fit notes.
How do I register with Stewarton Medical Practice?
You must live within the practice boundary. The practice asks new patients to complete the online registration form and provide identity/address evidence where requested. It also asks patients to order one month of medication from their old practice before registering.
Does Stewarton Medical Practice have parking?
The official location page says there is a car park outside the Health Centre, but it can become very congested, especially between 9am and 12 noon.
Is there a bus stop near Stewarton Medical Practice?
Yes. The official location page says there is a bus stop on High Street a short walk from the Health Centre.
What is the CQC rating for Stewarton Medical Practice?
Stewarton Medical Practice is in Scotland, so an English CQC GP rating is not the right source. Use the official practice website, NHS 24/NHS Inform, NHS Ayrshire & Arran and patient-rights/complaints routes for current verification.
Can I self-refer for physiotherapy or mental health support?
The practice says patients can self-refer to the Advanced Physiotherapy Practitioner or Mental Health Practitioners by phoning the Health Centre and asking for an appointment, without needing to speak to a GP first.
Independent directory disclaimer: medicalpracticeuk.org is not NHS Scotland, not NHS 24, not NHS Inform, not NHS Ayrshire & Arran and not Stewarton Medical Practice. This guide is for general patient information only. Phone numbers, opening hours, prescription routes, appointment availability, registration boundaries, clinic schedules, public-holiday closures, referral rules, self-referral options, team details and services can change. Always confirm important details with the official practice website, NHS 24, NHS Inform, NHS Ayrshire & Arran or the surgery before relying on them.
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