Akerman Medical Practice: NHS GP appointments, hours, Patient Access, prescriptions and patient help
Akerman Medical Practice is an NHS GP surgery on the 2nd floor of Akerman Health Centre, 60 Patmos Road, London SW9 6AF. This practical guide explains appointment routes, online consultation, Patient Access, phone contact, opening hours, repeat prescriptions, registration, free HIV testing for new patients, clinicians, self-referrals, out-of-hours help, mental health crisis routes, CQC rating and how to avoid using the wrong service when you need care in Lambeth, Brixton, Oval, Stockwell or nearby SW9 areas.
Use this number for: appointment help, online consultation problems, Patient Access setup questions, repeat prescription support, registration questions, test result help, access needs, complaint route questions, or if you cannot use online services.
Akerman Medical Practice
2nd Floor, Akerman Health Centre
60 Patmos Road
London
SW9 6AF
Use the full Akerman Health Centre address when travelling, booking transport, sending letters or helping an older family member reach the surgery.
Open directionsGoogle and Bing search-intent map for Akerman Medical Practice
Patients usually search many different things: “Akerman Medical Practice appointments”, “Akerman Medical Practice phone number”, “Akerman Health Centre”, “Patmos Road GP”, “opening hours”, “Patient Access”, “repeat prescriptions”, “online consultation”, “register with Akerman Medical Practice”, “free HIV test”, “clinicians”, “CQC rating”, “self referral”, “physio”, “Lambeth Talking Therapies”, “SELDOC”, “Brixton GP”, “Oval GP” and “SW9 GP surgery”. This guide covers the practical answer behind each search, not just the keyword.
| Search phrase | What the user usually needs | Best action |
|---|---|---|
| Akerman Medical Practice appointments | Online consultation, Patient Access, phone booking and what to say when calling. | Use appointments section |
| Patient Access login | Book appointments, order repeat prescriptions and set up online account details. | Use Patient Access section |
| Repeat prescriptions | How to order medicine, reduce waste, avoid stockpiling and handle travel/STI/contraception requests. | Use prescriptions section |
| Opening hours | When the surgery is listed as open, including late Monday/Tuesday and Saturday access. | Use hours section |
| Akerman Health Centre / Patmos Road | Correct address, map, travel planning and avoiding confusion with other services nearby. | Use map section |
| Self referral | Physio, antenatal, podiatry, talking therapy, sexual health, drug/alcohol support, bereavement and dental help. | Use self-referral section |
| CQC rating / reviews | Official quality rating and how to read patient feedback fairly. | Use reviews section |
| Register with Akerman Medical Practice | Online registration form, new patient details and free HIV testing offer. | Use registration section |
Unique patient decision hub: choose the right Akerman route in 60 seconds
This tool is designed for real patients and carers. Start with your situation, then follow the safest route before calling, completing a form or travelling to Patmos Road.
I need urgent medical help today
Use 999 for life-threatening symptoms. Use NHS 111 online or 111 for urgent non-life-threatening help. During practice hours, phone Akerman if the problem is GP-suitable and needs same-day advice.
I need a routine GP appointment
Use online consultation, Patient Access or phone 020 3582 0000. Write one clear reason for the appointment so the practice can route you properly.
I need repeat medicine
Use Patient Access where possible. Only request medicines you actually need, check the bag at the pharmacy and tell the GP or pharmacist if you stopped a medicine.
I need sexual health, contraception or STI help
The official prescription page says cystitis, contraception, travel/malaria, STIs and emergency contraception should use online consultation. Sexual health screening also has a self-referral route through SHL.
I need mental health support
For talking therapy, use Lambeth Talking Therapies self-referral. For crisis, use emergency mental health routes, SLaM 24-hour line, Solidarity in a Crisis, NHS 111 or 999 depending on risk.
I am registering as a new patient
Use the official registration form, have personal details ready, and note the practice offers free HIV testing for new patients if requested.
Akerman Medical Practice opening hours
The official contact page lists the practice opening hours below. The homepage may show a shorter general weekday pattern, and Saturday access can be limited, so check the official site before travelling for anything time-sensitive.
| Day | Official contact-page hours | Patient tip |
|---|---|---|
| Monday | 08:00 to 19:30 | Late opening may help working patients, but confirm before travelling. |
| Tuesday | 08:00 to 19:30 | Good day to handle planned admin and routine follow-up where possible. |
| Wednesday | 08:00 to 18:30 | Call early for problems that need same-day GP review. |
| Thursday | 08:00 to 18:30 | Submit routine online requests with enough time for response. |
| Friday | 08:00 to 18:30 | Do not leave urgent prescription or admin problems until late afternoon. |
| Saturday | 10:00 to 13:00 listed on contact page | Homepage notes Saturday access may be limited; confirm before travelling. |
| Sunday | Closed | Use NHS 111 for urgent non-emergency help or 999 for emergencies. |
How to book an appointment at Akerman Medical Practice
The official appointment page lists three routes: online consultation, Patient Access portal and telephone booking. The best route depends on whether the problem is urgent, routine, admin-only, medicine-related, or better handled by self-referral.
Call 999 for life-threatening symptoms. Use NHS 111 for urgent medical advice when the practice is closed or you are unsure.
Use this for medical or admin queries that can safely be reviewed through the practice’s online route.
Patient Access may help with GP appointments and repeat prescriptions. The official appointment page links to Patient Access registration/login.
Phone 020 3582 0000. Keep your date of birth, phone number and one clear reason ready.
Physio, sexual health, talking therapy, podiatry, pharmacy or 111 may be safer and faster for some problems.
This helps the practice offer the appointment to another patient.
Hello, my name is [name]. My date of birth is [date of birth]. I am registered at Akerman Medical Practice. I need help because [one clear sentence]. I need [same-day advice / routine appointment / prescription help / online access help / registration help]. What is the safest next step?
Before you call or complete a form: practical checklist
A clear request reduces back-and-forth. This is useful for older patients, carers, parents, students, people with several medicines and anyone who feels nervous on the phone.
I have had [symptom] for [time]. It is [getting worse / not improving / affecting sleep / affecting work]. I have tried [medicine or self-care]. I take [regular medicines]. I am worried because [reason]. I would like advice on whether I need [GP / pharmacist / nurse / self-referral / test / referral].
Online consultation: when to use it and when not to wait
The official appointment page links to an online consultation route. Use it for routine or non-life-threatening questions where written information can help the practice decide the next step. Do not use it for danger signs, severe symptoms or anything that needs immediate emergency care.
| Online route | Good for | Not suitable for |
|---|---|---|
| Online consultation | Non-emergency medical queries, admin questions, contraception/STI/travel-related requests where directed. | Chest pain, stroke signs, collapse, severe breathing difficulty or serious allergic reaction. |
| Patient Access | Appointment access and repeat prescription management once your account is set up. | Emergency symptoms or urgent deterioration. |
| Contact form | General queries or comments where urgent medical care is not needed. | Same-day clinical assessment or private medical details needing urgent review. |
| Self-referral links | Physio, antenatal, podiatry, talking therapy, sexual health, substance misuse and bereavement support. | Conditions that need GP diagnosis first or emergency help. |
Patient Access, NHS App and online services login
The official appointment and prescription pages both mention Patient Access. Patients can book GP appointments and order repeat prescriptions through Patient Access if their account is set up. The appointment page says patients can register online or email the practice to request registration details, but it also says requests are not taken through that email.
Patient Access
Use Patient Access for appointment and prescription services where enabled. Keep login details secure.
Account setup
The practice page says you can register online or request registration details from the practice email, but requests are not accepted through that email.
NHS App
The NHS App can help many patients access NHS services, repeat prescriptions and health records where enabled.
Login safety
Do not share NHS login, Patient Access passwords, verification codes or full medical details with unofficial websites or callers.
Helpful NHS App video for prescriptions and online access
This NHS App video is useful if you want to understand how digital NHS access can help with GP services. Always follow Akerman Medical Practice’s own instructions for Patient Access, prescriptions and appointment requests.
Akerman Medical Practice clinicians and pharmacy team
The official clinicians page lists GPs and practice pharmacists. Clinician lists can change due to leave, recruitment, training and service updates, so check the official team page for live names before relying on a preferred clinician.
| Clinician / role | Officially listed role | Patient note |
|---|---|---|
| Dr Abdul-Majid Mukadam | GP | Also listed by CQC as Registered Manager and Nominated Individual. |
| Dr Jaqueline Masterton | GP | Ask for continuity if your problem is ongoing, but urgent care may use the fastest suitable clinician. |
| Dr Kajal Patel | GP | Check live availability before planning around a named doctor. |
| Lade Ajose | Practice Pharmacist | Useful for medication reviews, prescription questions and medicine safety issues. |
| Savannah Depass | Practice Pharmacist | May support repeat prescription and medicine optimisation work. |
Akerman Medical Practice repeat prescriptions
The official prescription page says patients can manage prescriptions using the Patient.co.uk / Patient Access portal. It also includes a medicine-waste warning: only order what you need, check your prescription bag at collection, return unwanted medicines to the pharmacist while still in the pharmacy, and tell your GP or pharmacist if you have stopped taking something.
Use Patient Access
Use the official Patient Access route if your account is set up. This is safer than phoning repeatedly for routine repeats.
Only order what you need
Do not tick every medicine automatically. Order the items you actually need before the next issue.
Check the pharmacy bag
Before leaving the pharmacy, check the medicine is what you asked for and what you need.
Tell the GP if medicine stopped
If you no longer take something, tell your GP or pharmacist so it can be removed from your repeat list.
| Prescription issue | What it usually means | Practical next step |
|---|---|---|
| Medicine not showing online | It may not be on repeat, may be due for review, or may need clinician approval. | Use the medication query route and give medicine name, dose and reason. |
| Contraception, STIs, cystitis, emergency contraception, travel or malaria request | The official prescription page directs these to online consultation. | Use the official online consultation route instead of a routine repeat request. |
| Pharmacy says nothing is ready | The request may still be processing, sent elsewhere, or awaiting GP/pharmacist action. | Check Patient Access status and nominated pharmacy before calling. |
| Hospital changed medication | The GP may need hospital information before adding it to repeat medication. | Contact early and do not wait until your hospital supply runs out. |
| Unused medicine building up | Repeat items may be over-ordered. | Order only what you need and return unwanted medicines to a pharmacy safely. |
Pharmacy, nominated chemist and minor illness advice
Many minor illnesses can be managed with pharmacist support, and the official site links to minor ailment advice. Pharmacies can also help with medicine side effects, emergency supply questions and safe disposal of unwanted medicines.
| Need | Best route | Why it helps |
|---|---|---|
| Nominated pharmacy | Check your chosen pharmacy through Patient Access/NHS App or pharmacy route. | It helps prescriptions go to the correct place. |
| Minor illness | Ask a pharmacist first where suitable. | Coughs, colds, mild rashes, sore throats and simple medicine questions may not need GP review. |
| Emergency supply | Ask a pharmacist or use NHS 111 if urgent. | Helpful if you are running out when the practice is closed. |
| Unused medicine | Return it to the pharmacist, not household bins. | Improves safety and reduces waste. |
Test results, hospital letters and follow-up questions
Test-result follow-up depends on who ordered the test. GP-ordered tests and hospital-ordered tests may have different routes. If a hospital consultant ordered the test, the hospital clinic is often the correct team to chase.
GP tests and hospital tests are not always followed up by the same team.
Different blood, urine, swab, imaging and screening tests take different times.
Patient Access or NHS App may show parts of your record and some results if access is enabled.
Have your date of birth, test date, ordering clinician and hospital/clinic name ready.
If symptoms get worse while waiting, contact the GP, NHS 111 or 999 depending on severity.
Sick notes, fit notes and work letters
Many people search for “Akerman Medical Practice sick note” when work asks for proof of illness. For the first 7 days of sickness, you usually self-certify with your employer. For longer illness, a GP fit note may be needed.
7 days or less
You usually do not need a GP fit note. Ask your employer about self-certification.
More than 7 days
You may need a GP fit note. Use the official appointment or online consultation route and give clear dates.
Employer wording
Ask your employer exactly what they need before contacting the GP. This avoids unnecessary repeat requests.
Hospital care
If hospital treated you, ask the hospital team whether they should issue paperwork or a discharge note.
Akerman Medical Practice self-referrals and local Lambeth help
The official self-referral page lists several routes that may not require a GP appointment first. These can save time when the problem clearly matches the service. If you are unsure, ask the practice or NHS 111 which route is safest.
| Need | Self-referral route listed | Practical patient note |
|---|---|---|
| Physio | Self-referral for physio | Useful for muscle, joint and movement problems where self-referral is appropriate. |
| Antenatal / maternity | GSTT antenatal self-referral and King’s antenatal self-referral | Use the maternity route listed by the practice if you are pregnant and need booking support. |
| Podiatry | GSTT podiatry referral route | Useful for eligible foot-care needs; check current criteria. |
| Talking therapy | Lambeth Talking Therapies; phone 020 3228 6747 if unable to self-refer online | Good for anxiety, low mood, stress and talking therapy support where suitable. |
| Sexual health screening | SHL online screening | May be faster than a GP appointment for routine sexual health screening. |
| Drug and alcohol support | Lambeth Drug and Alcohol Service / Lorraine Hewitt House; phone 020 3228 1500 | Use specialist support for alcohol or drug concerns. |
| Bereavement | Cruse Bereavement Support | Helpful for grief support after a death. |
| Dental problems | Dental helpline route | GPs usually do not treat dental problems; use dental services. |
| Mental health crisis | SLaM 24-hour line 0800 731 2864 and Solidarity in a Crisis 0300 123 1922 | Use 999 if there is immediate danger to life. |
Register with Akerman Medical Practice as a new patient
NHS.uk lists Akerman Medical Practice as accepting new patients. The official registration form asks for personal details, address, postcode, telephone number, email, previous surgery details, main language and other registration information. It also says Akerman Medical Practice currently offers free HIV testing for all new patients if requested.
Start from NHS.uk or the official Akerman Medical Practice website.
You may need name, date of birth, address, postcode, phone, email, previous GP and NHS number if known.
If you take repeat medication, arrange enough supply before changing GP so you do not run out.
The registration form says new patients can request free HIV testing by ticking the option.
The form asks for main language. Tell the practice early if you need interpreter or communication support.
Services and long-term condition support
The practice site lists long-term conditions including asthma, atrial fibrillation, cancer, chronic kidney disease, COPD, coronary heart disease, dementia, depression, diabetes, epilepsy, heart failure, hypertension, hypothyroidism, learning disabilities, mental health, osteoporosis, peripheral arterial disease, rheumatoid arthritis, stroke and TIA. These are areas where planned reviews and medication checks may be important.
CQC rating, reviews, Patient Participation Group and patient feedback
CQC lists Akerman Medical Practice as Overall Good. The latest CQC assessment summary says the service is no longer rated requires improvement overall or in any key question. It also says National GP Patient Survey results were in line with national average scores for equity in access, kindness, compassion, dignity and treating people as individuals. The practice also promotes an active Patient Participation Group.
CQC inspected quality
CQC lists Safe, Effective, Caring, Responsive and Well-led as Good.
Patient Participation Group
The official PPG page says the practice wants patients to have their say and aims to meet once every 3 months.
Read reviews fairly
Look for recent patterns, not one old comment. Access systems, staffing and online services can change.
Give feedback constructively
Good feedback includes the date, what worked, what failed and what improvement you want.
Compliments, suggestions, contact form and complaints route
The official site has a contact form and a compliments/suggestions page. For formal concerns, write a clear timeline first. Do not use a general contact form for emergency symptoms or urgent medical problems.
Include dates, times, staff role if known, what happened, what harm or concern exists, and what outcome you want.
General queries can use the contact page. Medical emergencies need 999 or urgent services.
Name, contact number, email and clear query details help the practice respond.
The practice may need permission before discussing another patient’s care.
Akerman Medical Practice map, directions and travel planning
Address: Akerman Medical Practice, 2nd Floor, Akerman Health Centre, 60 Patmos Road, London, SW9 6AF. Use the map for planning only. Confirm your appointment time and any access needs before leaving home.
Before travelling
Check appointment time, opening hours, whether you need ID, medicine list, samples, letters or online confirmation.
If you are late
Call reception as soon as possible. Some time-limited appointments may not be able to run late safely.
If someone else is helping
Send the full address and say the practice is on the 2nd floor of Akerman Health Centre.
If you need access support
Tell the practice before arrival if you need interpreter help, mobility support, hearing support or carer involvement.
What to do when Akerman Medical Practice is closed
The official services page says to use 111 in an emergency outside normal access and also lists SELDOC 020 8693 9066. For life-threatening symptoms, call 999. For urgent but non-life-threatening problems, NHS 111 online or 111 is the safer first step when the practice is closed.
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing difficulty, heavy bleeding, collapse, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need medical help today and cannot wait for the GP to reopen. |
| Out-of-hours GP support | SELDOC 020 8693 9066 where appropriate | The official services page lists SELDOC as an out-of-hours option. |
| Minor illness or medicine advice | Local pharmacy | Coughs, colds, sore throat, minor rash, aches and pains, medicine side effects. |
| Mental health crisis | SLaM 24-hour line 0800 731 2864, NHS 111, Samaritans 116 123, or 999 if immediate danger | Use urgent help if you feel unsafe or at risk. |
Official source check and reference notes
Official sources checked before writing: NHS.uk, Akerman Medical Practice official contact page, appointment request page, prescription request page, registration page, services page, clinicians page, self-referral page, Patient Participation Group page, suggestions page, CQC profile and CQC latest assessment summary.
Official links: NHS.uk profile · Official practice website · Contact and opening hours · Appointment request · Prescription request · Registration form · Services · Clinicians · Self-referrals · PPG · Suggestions · CQC profile · CQC assessment summary · NHS 111
Why this page is built this way: real users search phone, opening hours, appointments, Patient Access, prescriptions, online consultation, registration, free HIV test, clinicians, self-referrals, mental health crisis help, Lambeth Talking Therapies, SELDOC, CQC and reviews. This guide answers those intents in one place while still sending users to official sources for final confirmation.