Craven Road Medical Practice: appointments, hours, prescriptions, online access and NHS help
Craven Road Medical Practice is an NHS GP practice based at 60 Craven Road, Leeds LS6 2RX, with related surgery sites including Fieldhead Surgery in Horsforth and Holly Bank Surgery in Headingley. This guide explains appointments, online consultation forms, NHS App, SystmOnline, repeat prescriptions, test results, home visits, registration, Pharmacy First, CQC rating, out-of-hours help, access needs and practical next steps for patients.
Use this number for: Craven Road and Holly Bank appointment help, same-day triage questions, repeat prescription problems, registration questions, test result queries, online access support, access needs, chaperone requests, or if you cannot complete an online form.
Craven Road Medical Practice
60 Craven Road
Leeds
West Yorkshire
LS6 2RX
Use the full address when planning travel, booking a taxi, sending a letter, or helping a family member attend.
Open directionsGoogle and Bing search-intent map for Craven Road Medical Practice
People searching this practice often need more than the address. They may search “Craven Road Medical Practice appointments”, “Craven Road Medical Practice repeat prescriptions”, “Craven Road Surgery Leeds”, “Fieldhead Surgery”, “Holly Bank Surgery”, “online services”, “SystmOnline”, “NHS App”, “test results”, “home visits”, “register as a new patient”, “CQC rating”, “opening hours”, “phone number”, “Pharmacy First”, or “near me”. This guide answers the practical reason behind those searches.
| Search phrase | What the user really needs | Best action |
|---|---|---|
| Craven Road Medical Practice appointments | Same-day triage, routine GP booking, nurse appointment or extended access. | Use appointments section |
| Repeat prescriptions | Order regular medicine, nominate a pharmacy, avoid telephone requests, understand 48-hour processing. | Use prescription section |
| Online services / SystmOnline | Book or cancel appointments, order repeats, view test results, access GP record. | Use online section |
| Test results | When to call, how to check online, and why “no news” should not be assumed as good news. | Use results section |
| Fieldhead Surgery / Holly Bank Surgery | Which branch site to attend, phone numbers and opening differences. | Use sites section |
| Home visits | Whether the patient is genuinely housebound and what phone route to use. | Use home visits section |
| Pharmacy First | Minor illness help without needing a GP appointment. | Use Pharmacy First section |
| CQC rating | Official inspection rating and how to read reviews safely. | Use reviews section |
Unique patient decision hub: choose the safest route in 60 seconds
This is the reusable section for patients and carers. Start with the situation, then follow the route that saves time and avoids the wrong service.
I need help today
Use 999 for danger signs. During surgery hours, submit the online consultation form with clear details or phone reception if you cannot use it. When the practice is closed, use NHS 111 for urgent non-emergency help.
I need a routine GP appointment
Book online through online services or NHS App, telephone between 8am and 6:30pm, or ask in person between 8am and 7pm. GP appointments may be bookable up to 14 days ahead.
I need a nurse appointment
Nurse appointments are not usually booked online because different nurses have different skills. Phone or ask reception so the correct nurse appointment is chosen.
I need medication
Use online services, NHS App, paper slip, written request or post. Phone requests are generally not accepted except for housebound patients.
I need test results
Check online services first if registered. If phoning, contact the surgery after 10:30am, one week after the test, unless the practice has given different instructions.
I need a home visit
Home visits are for people genuinely housebound due to a medical problem. Request before 10am where possible and explain urgency clearly.
Craven Road, Fieldhead and Holly Bank: which site should you use?
The practice website describes Craven Road Surgery, Fieldhead Surgery and Holly Bank Surgery as part of the practice group. Patients may be able to book at the site that is more convenient, but you should always confirm where your appointment is before travelling.
| Site | Address | Phone | Patient note |
|---|---|---|---|
| Craven Road Medical Practice | 60 Craven Road, Leeds, LS6 2RX | 0113 295 3530 | Main page address. Weekday opening listed as 8am to 7pm. |
| Fieldhead Surgery | 65 New Road Side, Horsforth, Leeds, LS18 4JY | 0113 295 3410 | Branch site. Confirm your appointment site before attending. |
| Holly Bank Surgery | 1st Floor Headingley Medical Centre, 1 Shire Oak Street, Leeds, LS6 2AF | 0113 295 3540 | Weekday opening listed as 8am to 7pm and Saturday 8:30am to 11:30am. |
Opening hours and extended access
The official contact page lists Craven Road Medical Practice as open Monday to Friday from 8am to 7pm, with Saturday and Sunday closed. It lists Holly Bank as open Monday to Friday from 8am to 7pm and Saturday from 8:30am to 11:30am. Evening and weekend appointments may also be available through shared hub services.
| Access type | What is listed | Patient tip |
|---|---|---|
| Craven Road weekday opening | 8am to 7pm, Monday to Friday | Phone booking for routine appointments is listed between 8am and 6:30pm. |
| Craven Road weekend | Saturday and Sunday closed | Use NHS 111 for urgent non-emergency help when closed. |
| Holly Bank Saturday | 8:30am to 11:30am | Confirm whether your appointment is at Holly Bank before travelling. |
| Extended hub appointments | Neighbouring hub practices such as Burley Park Medical Centre or Hyde Park Surgery | These are booked through reception and may not be available online. |
How to book a Craven Road Medical Practice appointment
The official appointment page explains that same-day requests should be submitted using an online consultation form with as much detail as possible. A doctor assesses the request and may arrange a same-day appointment, routine appointment, prescription, condition advice, or advice to attend another healthcare service.
Use 999 for life-threatening symptoms. Use NHS 111 when the surgery is closed and the problem is urgent but not life-threatening.
Give clear details. A doctor triages requests and decides the most suitable care route.
The official page says reception can help complete the form for patients who cannot do it themselves.
Routine GP appointments may be bookable online, by phone, or in person depending on availability.
The official page says GP appointments are ten-minute slots, so complicated problems may need more time.
Nurse appointments are not available to book online because each nurse has different skills.
Hello, my name is [name]. My date of birth is [date of birth]. I am registered with Craven Road Medical Practice. I need help because [one clear sentence]. I cannot complete the online form / I need a routine appointment / I need a nurse appointment. What is the safest next step?
Before you submit a form or call: practical checklist
Good information helps the practice choose the right clinician faster. Use this before you submit an online consultation, phone reception, or help an older relative.
I have had [symptom] for [time]. It is [getting worse / not improving / affecting sleep / affecting work]. I have tried [medicine or self-care]. I take [regular medicines]. I am worried because [reason]. I would like advice on whether I need [GP / nurse / pharmacist / prescription / test / referral].
NHS App, online services and SystmOnline access
The practice’s online services pages explain that NHS App and online services can help patients book or cancel appointments, view test results, order repeat prescriptions, view patient records, amend personal details and contact the practice. SystmOnline access can include GP medical record access with a username and password provided by the practice.
NHS App
Use NHS App for symptoms, repeat prescriptions, appointment functions, GP record access and trusted NHS information where enabled.
SystmOnline
Use official login details from the practice. Do not enter medical record details into unofficial login pages.
Identity checks
The online registration page says patients may need to bring two forms of identification, one with a photo, to reception for access.
Keep details updated
Update address, telephone number and email so appointment replies, results and safety messages reach you.
Helpful NHS App video for prescriptions and online access
This NHS App video is useful if you want to understand how the NHS App can help with prescriptions, records and NHS services. Always follow Craven Road Medical Practice’s own appointment and prescription instructions.
Craven Road Medical Practice repeat prescriptions
The official prescription page says repeat prescriptions can be requested once you are on regular medication and that patients should allow 48 hours for processing before collecting from reception or the chosen pharmacy. Phone requests are not usually accepted except for housebound patients.
Online services
Log in to online services, go to the medication section, and tick the medicines you need.
In person
Return the right-hand side of a previous prescription or submit a handwritten request in the reception prescription box.
By post
Post your prescription slip or written request. Include a stamped addressed envelope if you need a postal return.
Phone rule
The practice says medication requests cannot be taken by telephone except for housebound patients.
| Prescription issue | What it usually means | Practical next step |
|---|---|---|
| Medicine not showing online | It may be acute, due for review, too early, or not on repeat. | Use the online query route or contact reception. |
| Pharmacy says no prescription | The prescription may still be processing, may need review, or may be nominated elsewhere. | Check online services and your nominated pharmacy. |
| Medication review due | The doctor may need to review your medicine and may request blood tests. | Attend medication review appointments because they help keep medication safe. |
| Running out today | Routine processing may not be fast enough. | Contact the surgery/pharmacy clearly and ask what urgent safe route is available. |
Electronic prescriptions and Pharmacy First
The official prescription page says prescriptions can be sent electronically to your chosen pharmacy. The practice’s Pharmacy First page explains that local pharmacists can help with common health conditions such as coughs, colds, earache and sore throat, and can spot when you need GP help.
| Need | Best route | Why it helps |
|---|---|---|
| Nominate a pharmacy | Ask your pharmacy, reception, or change it in online services. | Your prescription can go straight to the pharmacy. |
| Cough, cold, sore throat, earache | Ask a pharmacist first when symptoms are mild. | May be faster than waiting for a GP appointment. |
| Sprain, strain, minor skin issue | Use pharmacy or minor injury services depending on severity. | GP may not be the fastest service. |
| Dental problem | Use dentist or NHS 111 dental route. | The appointment page says GP surgery cannot help with dental problems. |
Test results, blood tests, scans and hospital results
The official results page says you should not assume that “no news is good news”. It says the easiest way to find results is through the online portal after registering for online services. Patients can phone after 10:30am, one week after the test, to allow time for results to return from the laboratory.
GP-ordered tests and hospital-ordered tests often have different follow-up routes.
Use the patient record section to view test results and doctor comments.
The practice says to phone after 10:30am, one week after your test.
The practice says results are given only to the patient, except for children or with prior written consent for a carer.
If symptoms are getting worse, use GP, NHS 111 or 999 based on urgency instead of waiting silently.
Home visits: who they are for and how to request one
The official home-visits page says home visits are strictly for people too ill to get to the surgery, and only for patients genuinely housebound due to a medical problem. Requests are accepted from 7am and patients are asked to phone before 10am where possible.
| Situation | Likely route | Important note |
|---|---|---|
| Genuinely housebound due to medical problem | Request a home visit early | The GP makes the final decision. |
| Common cough, sore throat, flu-like symptoms, back pain or dental problems | Usually not a home visit | Use surgery, pharmacy, dentist, NHS 111 or other suitable route. |
| Child with common fever, cold, cough, earache, vomiting or abdominal pain but able to travel | Usually attend or seek other advice | Use urgent routes if the child is seriously unwell. |
| Emergency symptoms | Call 999 | Do not wait for a GP visit. |
Hello, I need to request a home visit for [patient name]. The patient is genuinely housebound because [reason]. The problem today is [symptom]. It started [time]. It is [urgent/non-urgent]. The best callback number is [number].
Register with Craven Road Medical Practice as a new patient
The official new-patient page says anyone in England can register with a GP surgery, registration is free, and you do not need proof of address, immigration status, ID or an NHS number. You can register if you live in the practice catchment area, either in person or online through the GP Registration Service.
Use the official registration page before starting forms.
The practice lists online GP Registration Service and in-person reception forms.
The official page explains temporary registration for people visiting for work, family, holiday or studies, normally from 16 days to 3 months.
Tell the practice if you change address, phone number or email.
If you take regular medicine, avoid changing GP without enough supply during record transfer.
Clinics and services patients often need
The practice lists a wide range of services and clinics, including annual health checks, carers support, child health, advocacy, alcohol and drug services, bereavement support, Pharmacy First and minor injuries guidance. Exact services can change by site, staffing and clinical need.
CQC rating, reviews, Friends and Family Test and PPG
CQC lists Craven Road Medical Practice as Overall Good, with Safe, Effective, Caring, Responsive and Well-led all rated Good. The practice website also describes Friends and Family Test, PALS information and Patient Participation Group routes. Use old online reviews carefully because appointment systems, online forms, staffing and sites can change.
CQC inspected quality
Overall Good, with all five main areas listed as Good.
Friends and Family Test
Use the official feedback route if you want to share your patient experience.
Patient Participation Group
The practice says registered patients can join the group to help improve services.
Read review patterns
Look for recent repeated themes, not just one old comment.
Disabled access, interpreters, carers and named GP
The appointment page says Craven Road and Holly Bank have disabled access, including disabled car parking and ramps. The practice also says patients have a named accountable GP for administrative coordination, but patients remain free to see any GP or nurse at the practice.
Disabled access
Ask reception before travelling if you need ramps, disabled parking, wheelchair support or extra help.
Carer support
Tell the practice if you are a carer or if someone helps you manage healthcare.
Named accountable GP
This helps coordinate care but does not stop you booking with another available GP or nurse.
Language and communication
Ask early if you need interpreter support or extra communication help.
Craven Road Medical Practice map, directions and travel checklist
Address: Craven Road Medical Practice, 60 Craven Road, Leeds, West Yorkshire, LS6 2RX. Use the map for planning only. Confirm the exact site before leaving, especially if your appointment might be at Fieldhead Surgery, Holly Bank Surgery or a hub service.
Before travelling
Check the site, time, clinician type, access needs and whether you need medication, samples, forms or letters.
If you are late
Call the surgery as soon as possible. Time-limited nurse or GP appointments may not be able to run late.
If someone else is driving
Send them the exact site and postcode, because Craven Road, Fieldhead and Holly Bank are different locations.
If you need photos
Use Google Maps images where available, but rely on the official address and appointment confirmation.
What to do when Craven Road Medical Practice is closed
The official contact page says to contact NHS 111 by telephoning 111 for urgent medical attention when the practice is closed. Call 999 in an emergency, including chest pains and shortness of breath.
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing difficulty, heavy bleeding, collapse, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need medical help today and cannot wait for the practice to reopen. |
| Minor illness | Pharmacy First or local pharmacy | Coughs, colds, sore throat, earache, blocked nose, hay fever and minor strains. |
| Minor injury | Minor injuries or walk-in service where suitable | Cuts, bites, stings, sprains, strains and muscle or joint injuries. |
| Dental problem | Dentist or NHS 111 dental route | The GP practice cannot usually manage dental problems. |
CQC rating and official quality note
CQC lists Craven Road Medical Practice at 60 Craven Road, Leeds, LS6 2RX as Overall: Good. Safe, Effective, Caring, Responsive and Well-led are also listed as Good. CQC records can change, so always use the official CQC profile for live inspection information.
Official source check and reference notes
Official sources checked before writing: NHS.uk, the official Craven Road Medical Practice website, contact and opening-hours details, appointment guidance, online services, SystmOnline access, repeat prescription guidance, home-visit guidance, test results, new patient registration, Pharmacy First, clinics and services, named accountable GP, CQC and NHS 111.
Official links: NHS.uk profile · Official practice website · Contact and opening hours · Book an appointment · Online services · Repeat prescriptions · Test results · Home visits · New patients · Pharmacy First · CQC · NHS 111
Why this page is built this way: real users search phone, opening hours, appointments, online consultation form, repeat prescriptions, SystmOnline, NHS App, test results, home visits, register as a new patient, Fieldhead Surgery, Holly Bank Surgery, Pharmacy First, CQC and reviews. This guide answers those intents in one place while still linking to official sources for final confirmation.