Haworth Medical Practice Haworth Keighley | NHS GP Surgery

Emergency first: This is an independent patient guide, not the NHS. If someone has chest pain, stroke signs, severe breathing difficulty, heavy bleeding, collapse, suspected meningitis, serious allergic reaction, a seizure that is not stopping, or is not responding, call 999 now. If it is urgent but not life-threatening, use NHS 111 online or call 111.
Haworth and Keighley GP patient handbook

Haworth Medical Practice Haworth Keighley: NHS GP appointments, hours, prescriptions and patient help

Haworth Medical Practice is an NHS GP surgery at Heathcliffe Mews, Haworth, Keighley, BD22 8DH, serving patients in Haworth, Oxenhope and the Worth Valley area. This practical guide explains appointments, online consultation, opening hours, NHS App and SystmOnline login, repeat prescriptions, Voice Connect, test results, registration, sick notes, home visit questions, pharmacy help, accessibility, reviews, CQC rating and what to do when the surgery is closed.

Start here before you call
1
Danger signs?Call 999. Do not wait for online forms or GP callbacks.
2
Need GP help?Use the Modality AWC online request route from 8am Monday to Friday.
3
Need medication?Use NHS App, SystmOnline, Voice Connect or paper request routes.
4
Need results or records?Use NHS App, SystmOnline, or the official test-results route.
Main surgery phone

Use this number for: appointment help, online-form support, urgent same-day questions, registration queries, test-result questions, access needs, chaperone requests, or if digital services are difficult. For repeat prescription ordering, use the official repeat prescription routes instead of treating reception as the first option.

Address for maps and letters

Haworth Medical Practice
Heathcliffe Mews
Haworth
Keighley
West Yorkshire
BD22 8DH

Use the full Heathcliffe Mews address for Google Maps, taxis, patient letters, parking planning and family members helping you travel.

Open directions
NHS code
V4E2R
Phone
01535 289220
Weekday access
8am to 6pm
CQC history
Good inherited rating
Fast answer: Haworth Medical Practice is at Heathcliffe Mews, Haworth, Keighley, BD22 8DH. NHS.uk lists the practice under code V4E2R and says it is accepting new patients. The official Modality AWC contact listing gives the phone number as 01535 289220 and opening hours as Monday to Friday 8am to 6pm, with Saturday and Sunday closed. Modality AWC uses online consultation routes from 8am Monday to Friday, and repeat prescriptions can be ordered by NHS App, NHS Online Login, SystmOnline, Voice Connect or paper repeat-slip routes.

Unique patient decision hub: choose the right route in 60 seconds

This reusable decision hub helps patients avoid the wrong route. Start with your situation, then follow the safest option.

I need help today

If symptoms are severe, call 999. If urgent but not life-threatening and the practice is closed, use NHS 111. During opening hours, use the online request route or phone reception if you cannot use online tools.

I need a routine GP request

Use the online consultation route from 8am Monday to Friday. Routine queries submitted before 4pm are reviewed, but it may take up to 48 hours for a response.

I need repeat medicine

Use NHS App, NHS Online Login, SystmOnline, Voice Connect 01535 281280 or paper repeat slip. Do not wait until your last dose.

I need test results

If results show you need more tests or treatment, Modality AWC says it will contact you. Otherwise use NHS App, SystmOnline, phone or visit during the listed results window.

I need a fit note

Use the official admin request or sick/fit note route. Give dates and whether a doctor has already seen you for the illness.

I am helping someone else

Ask about proxy access and consent. Modality AWC says proxy access can be arranged if both people are registered with the practice.

Haworth Medical Practice opening hours

The official Modality AWC contact listing gives Haworth Medical Practice opening hours as Monday to Friday from 8am to 6pm, with Saturday and Sunday closed. NHS.uk may show whether the surgery is currently open or closed depending on the time you visit the NHS profile. Always check the official page before travelling.

DayOfficial listed accessPatient tip
Monday8am to 6pmUse online requests early if you need help today.
Tuesday8am to 6pmGood day for routine admin, prescription and test-result questions.
Wednesday8am to 6pmKeep your phone nearby after submitting online requests.
Thursday8am to 6pmDo not leave medication problems until late in the day.
Friday8am to 6pmOrder medicine early before weekends and bank holidays.
SaturdayClosedUse NHS 111 for urgent non-emergency help.
SundayClosedUse 999 for emergencies or NHS 111 for urgent advice.
Extended hoursModality AWC says appointments outside core hours may be availableAsk reception for current availability and location.
Important: opening times, extended access, bank holidays, staffing and online-form availability can change. Use the official page before travelling.

How to request an appointment at Haworth Medical Practice

Modality AWC says patients can contact their GP practice online and avoid waiting on the phone. The online consultation section says requests can be submitted from 8am Monday to Friday, routine queries submitted before 4pm are reviewed the same working day where possible, and it may take up to 48 hours to contact you with a response. Clinically urgent enquiries are prioritised.

1
Check whether it is an emergency.
Use 999 for life-threatening symptoms. Use NHS 111 when the practice is closed and the problem is urgent but not life-threatening.
2
Use the official online request route from 8am.
Use the link from the Modality AWC website. Explain the problem clearly, including how long it has been happening and what you are worried about.
3
Use phone or in-person support if digital access is difficult.
Call 01535 289220 or ask reception if you cannot use online forms.
4
Be ready for a different safe route.
The practice may ask you to contact a more suitable healthcare service, such as pharmacy, NHS 111, urgent treatment centre, dentist or another local NHS service.
5
Keep your phone nearby.
Missed calls can delay care. Check text messages, voicemail and online replies after submitting your request.
6
Cancel appointments early if you cannot attend.
Modality AWC says missed appointments create cost and lost access for other patients. Cancel by phone or online where available.
Simple phone script
Hello, my name is [name]. My date of birth is [date of birth]. I am registered at Haworth Medical Practice. I need help because [one clear sentence]. I cannot use the online form / I need advice today / I need a routine appointment. What is the safest next step?

Before you submit a form or call: practical checklist

This checklist helps reception and clinicians route your request correctly. It is useful for older patients, carers, people taking several medicines and anyone who gets nervous explaining symptoms.

Full name and date of birth
Best callback number
Main symptom or request
When it started
Whether it is getting worse
Medicine list and allergies
Hospital letters if relevant
Photos if requested
Nominated pharmacy
Carer consent if helping someone
Interpreter or access need
What outcome you need
Good online request wording
I have had [symptom] for [time]. It is [getting worse / not improving / affecting sleep / affecting work]. I have tried [medicine or self-care]. I take [regular medicines]. I am worried because [reason]. I would like advice on whether I need [GP / nurse / prescription / test / referral / pharmacy help].

Online consultation: what happens after you submit a request?

Online consultation is not just a booking form. It helps the practice triage the request. Depending on the issue, you may receive self-care advice, a pharmacy route, a GP call, a nurse appointment, a face-to-face appointment, a prescription query response, an admin reply, or advice to contact another urgent service.

Med

Medical request

Use this for symptoms, flare-ups, medication side effects, ongoing problems, test-result worries or clinical follow-up questions.

Adm

Admin request

Use this for doctor letters, sick notes, repeat prescription questions, test results, referral questions and general queries.

Urg

Clinically urgent

Urgent clinical requests are prioritised, but life-threatening symptoms still need 999.

48

Response timing

Routine queries submitted before 4pm are reviewed the same working day where possible, but response may take up to 48 hours.

NHS App, SystmOnline and online services login

Modality AWC says patients can use the NHS App to order repeat prescriptions, manage hospital referrals, view parts of the GP record and get trusted NHS health advice. It also lists SystmOnline, which may allow patients to book, check or cancel appointments, order repeat prescriptions, see parts of their health record and view some communications between GP surgery and other services.

App

NHS App login

Use NHS login securely. Do not share passwords, verification codes or medical record access with anyone unless they are authorised.

Sys

SystmOnline

Use SystmOnline for online GP services where enabled, including repeat prescriptions and some record access.

Reg

Register for online services

Modality AWC says new users may need to contact the surgery, verify identity, secure a username/password and register with details from the form.

Proxy

Proxy access

If you help a parent, child or partner, ask about proxy access. Modality AWC says linked profiles can be used in the NHS account after proxy access is set up.

Helpful NHS App video for prescriptions and online access

This NHS App video is useful if you want to understand how the NHS App can help with NHS services such as prescriptions and records. Always follow Haworth Medical Practice and Modality AWC instructions for appointment requests and repeat prescriptions.

Haworth Medical Practice repeat prescriptions

Modality AWC prescriptions guidance lists several repeat prescription routes: NHS App, NHS Online Login, SystmOnline, Voice Connect, and repeat slip or paper request placed in the prescription box. It also says repeat prescription patients should have a medication review at least once a year.

App

NHS App

Use the NHS App to view available repeat medicines, request items and choose where prescriptions are sent.

NHS

NHS Online Login

Use NHS login if you already have an NHS account and want to view current repeat medication.

Sys

SystmOnline

SystmOnline can be used for repeat prescriptions where your online services are active.

VC

Voice Connect

Modality AWC lists Voice Connect for repeat prescriptions on 01535 281280.

Slip

Repeat slip or paper

You can drop your repeat slip or written request into the prescription box.

Rev

Medication review

If asked to book a review, do not ignore it. Reviews help the GP check safety, dosage and monitoring.

Prescription issueWhat it usually meansPractical next step
Medicine not showing onlineIt may be acute, too early, blocked for review, newly changed, or not on repeat.Use the medication query route and give medicine name, strength and reason.
Pharmacy says nothing is readyThe request may be processing, sent elsewhere, or waiting for review.Check NHS App, SystmOnline, nominated pharmacy and official prescription route.
Hospital changed medicationThe GP may need hospital information before issuing repeats.Contact the practice before your hospital supply runs out.
Old medicines at homeUnused medicines should be returned safely.Modality AWC says take old medicines to the pharmacy or surgery; do not bin or flush them.
Need minor-illness medicineSome common medicines may be bought from pharmacy.Ask a pharmacist for coughs, colds, sore throat, tummy trouble and aches.
Order early: plan around weekends, bank holidays, pharmacy stock and medication reviews. Do not wait until your last dose of important medicine.

Pharmacy, EPS, nominated pharmacy and minor illness help

Pharmacists are experts in medicines and can advise on many minor illnesses without a GP appointment. Modality AWC guidance highlights pharmacy help for coughs, colds, sore throats, tummy trouble and aches and pains. Many pharmacies have private consultation rooms.

NeedBest routeWhy it helps
Nominated pharmacyChoose or update your pharmacy through NHS App, NHS login or pharmacy route.It helps your prescription go to the right place.
Minor illness adviceAsk a pharmacist for suitable over-the-counter help.Often quicker than waiting for a GP.
Pharmacy opening hoursUse NHS Find a Pharmacy.Pharmacy hours are not the same as GP opening hours.
Private medication adviceAsk for the consultation room where available.Lets you discuss personal symptoms discreetly.

Test results, blood tests and hospital results

Modality AWC test-results guidance says the practice will contact you if results show that you need more tests or treatment. Once a doctor has reviewed your results, you can view them in your NHS account, SystmOnline account, or phone/visit between 10am and 4pm.

1
Ask who ordered the test.
GP-ordered tests and hospital-ordered tests often have different follow-up routes.
2
Wait for clinical review.
Results are safest to discuss after a doctor has reviewed them.
3
Use NHS account or SystmOnline where enabled.
This may be the easiest way to see reviewed results securely.
4
Phone or visit in the right window.
Modality AWC lists 10am to 4pm for results by phone or in person.
5
Do not ignore worsening symptoms.
If symptoms get worse while waiting, use GP, NHS 111 or 999 depending on urgency.

Sick notes, fit notes and work letters

Patients searching for “Haworth Medical Practice sick note” usually need a fit note for work, benefits or school/university paperwork. Use the official admin request route when available and give clear dates. If you have not discussed the illness with a clinician, you may need clinical review first.

7

First 7 days

Your employer may ask for self-certification rather than a GP fit note. Check what your employer needs first.

8+

More than 7 days

Use the official fit-note/admin request route and include the start date, expected return date and whether you are still unwell.

Hosp

Hospital care

If hospital treated you, ask the hospital team whether they should issue paperwork or a discharge note.

Safe

Do not use emergency routes

Emergency appointments are for urgent medical problems, not paperwork-only requests.

Referrals, hospital letters and follow-up questions

Some referrals need a GP assessment, while some local services can be self-referred. If you are waiting for a hospital appointment, write down when the referral was made, which service it was sent to, and whether you were told to wait for a letter, text or phone call.

Ask

Ask if GP referral is needed

Do not assume every service needs a GP referral. Some support routes are self-referral.

Date

Record the referral date

This helps if you later need to chase a hospital appointment.

Hosp

Hospital accepted referral?

Once a hospital has accepted a referral, appointment changes may need the hospital booking team.

Info

Keep details updated

Wrong mobile number or address can cause missed referral letters and texts.

Home visits: when to request one

Home visits are usually for patients who cannot safely attend the surgery because of clinical need, not simply because transport is difficult. If symptoms are serious or rapidly worsening, call 999 rather than waiting for a GP visit.

SituationLikely routeImportant note
Housebound and unwellPhone the practice for triageExplain exactly why the patient cannot safely attend.
Would be harmed if movedAsk for clinical triageA clinician decides the safest care route.
Transport difficulty onlyUsually arrange transport or attend practiceThis alone may not justify a GP home visit.
Emergency symptomsCall 999Do not wait for a GP home visit.

Register with Haworth Medical Practice as a new patient

NHS.uk currently says Haworth Medical Practice is accepting new patients. The official Modality AWC contact page includes a catchment area section and online registration route. Before switching GP, check whether your address is inside the practice area and protect any regular medication.

1
Check the catchment area.
Use the official Haworth Medical Practice page and ask if your postcode is unclear.
2
Use the official online registration route.
Complete details carefully and use your legal name, address, date of birth and contact information.
3
Plan regular medication.
If you take repeat medicine, request enough supply before switching GP so you do not run out while records move.
4
Set up NHS App or SystmOnline later.
Once registered, ask how to activate online services and identity verification.
5
Tell the practice about access needs.
Interpreter, carer, hearing, mobility or communication needs should be added early.

Services patients often need at Haworth Medical Practice

Exact services can change by staffing, appointment type and clinical need. Modality AWC information highlights GP services, nurse and healthcare support, online services, repeat prescriptions, long-term condition support, chaperones, confidentiality, patient participation and local NHS service signposting.

GP appointments
Online consultations
Telephone advice
Face-to-face appointments
Repeat prescriptions
Medication reviews
NHS App access
SystmOnline
Test results
Sick notes
Referral questions
Long-term condition reviews
Pharmacy advice
Chaperone requests
Proxy access
Patient feedback
Registration
Out-of-hours advice

Accessibility, chaperones, carers and proxy access

Modality AWC says patients may request a chaperone for intimate examinations. It also provides information on proxy access, where a parent, family member or carer may access services for someone else if both people are registered and the correct consent process is followed.

C

Chaperone

You can ask for a chaperone for intimate or sensitive examinations. If one is not available, the appointment may be rearranged or handled differently.

P

Proxy access

If you care for someone else, ask reception about proxy access forms and linked profiles in the NHS account.

A

Reasonable adjustments

Ask for help with wheelchair access, hearing support, extra time, written instructions, carer involvement or communication needs.

L

Language support

If English is difficult, ask early about interpreter or communication support before your appointment.

Access request script
Hello, I have an appointment or request with Haworth Medical Practice. I need help with [wheelchair access / hearing support / interpreter / chaperone / carer support / proxy access]. Can this be added to my request before I attend?

Reviews, CQC rating history and patient feedback

CQC shows Haworth Medical Practice under Modality Partnership with ratings inherited from the last inspection with the previous provider. The ratings shown are Good for Overall, Safe, Effective, Caring, Responsive and Well-led, with the last inspection report published in July 2016 and review information from December 2019. Read CQC and patient reviews together, because online access, staffing and appointment systems can change.

CQC

CQC inspected quality history

CQC records are more formal than ordinary star reviews, but some Haworth records are marked archived/provider-changed, so read the notes carefully.

Rev

Read recent reviews carefully

Look for repeated recent themes rather than relying on one old positive or negative comment.

FFT

Friends and Family Test

Use official feedback routes if you want to share a recent patient experience.

PPG

Patient participation

Modality AWC mentions a Patient Panel for practice representatives across the Airedale, Wharfedale and Craven partnership.

Email address, online contact and safe message route

Patients often search for “Haworth Medical Practice email”, but Modality Partnership says clinical, medical and health-related questions should not be sent through general corporate contact forms. Use the official practice online request, phone, prescription route, test-results route or admin request route instead.

NeedBest routeWhy
Urgent symptomsPhone, online request, NHS 111 or 999 depending on severityEmail may not be read quickly enough.
Non-urgent clinical/admin requestOfficial online consultation/admin request routeIt connects the request to the right workflow.
Prescription requestNHS App, NHS login, SystmOnline, Voice Connect or paper requestPrescription requests need the correct medication route.
Test resultsNHS account, SystmOnline or official results routeResults require identity-safe access.
Complaint or feedbackOfficial complaint/feedback routeComplaints need clear details and proper handling.

Complaints, feedback and formal concerns

If something has gone wrong, write a clear timeline before contacting the practice. Include dates, names if known, what happened, what harm or concern exists and what outcome you want. If you are complaining for someone else, the practice may need consent.

1
Write the timeline.
Include date, time, staff role if known, what happened, and what you want the practice to do.
2
Start with the official practice route where suitable.
Many concerns can be resolved directly if the practice receives clear information.
3
Use consent if acting for someone else.
Medical information cannot usually be discussed with another person without permission.
4
Escalate correctly if needed.
If local resolution does not work, use the appropriate NHS complaints route or Ombudsman guidance.

Haworth Medical Practice map, directions and photos

Address: Haworth Medical Practice, Heathcliffe Mews, Haworth, Keighley, West Yorkshire, BD22 8DH. Use the map for planning only. Confirm your appointment time, opening hours and access needs before leaving home.

Before travelling

Check appointment time, clinician type, opening hours, access needs and whether you need to bring medication, samples, letters or forms.

If you are late

Call reception as soon as possible. Some nurse, GP or time-limited clinics may not be able to run late safely.

If you need photos

Use Google Maps or AccessAble photos where available, but rely on the official address rather than old third-party photos.

If someone else is driving

Send them the full address and postcode: Heathcliffe Mews, Haworth, Keighley, BD22 8DH.

What to do when Haworth Medical Practice is closed

Modality AWC says NHS 111 is the number to call when you need medical help fast but it is not a life-threatening emergency. For life-threatening emergencies such as chest pain or severe shortness of breath, call 999.

ProblemUse this serviceExamples
Life-threatening emergencyCall 999Chest pain, stroke signs, severe breathing difficulty, heavy bleeding, collapse, not responding.
Urgent but not life-threateningNHS 111 online or call 111You need medical help today and cannot wait for the practice to reopen.
Minor illness or medicine adviceLocal pharmacyCoughs, colds, sore throat, minor rash, aches and pains, medicine side effects.
Mental health crisisNHS 111, Samaritans 116 123, or 999 if immediate dangerMental health emergencies should be treated as seriously as physical emergencies.
Non-urgent requestUse official online route when available and wait for the practiceRoutine admin, planned reviews and non-urgent forms.

Official source check and reference notes

Official sources checked before writing: NHS.uk Haworth Medical Practice profile, Modality AWC Haworth contact page, Modality AWC locations page, Modality AWC online services page, Modality AWC prescriptions page, Modality AWC test results page, Modality AWC practice information, Modality Partnership contact warning and CQC Haworth Medical Practice profile.

Official links: NHS.uk Haworth profile · Official Haworth contact page · Haworth location page · Online services · Repeat prescriptions · Test results · Admin, feedback and contact routes · Proxy access · CQC profile · NHS 111

Why this page is built this way: real users search phone, opening hours, appointments, online consultation, prescriptions, Voice Connect, NHS App, SystmOnline, test results, sick notes, registration, Haworth Keighley, Oxenhope, Worth Valley, reviews and CQC. This guide answers those intents in one place while still sending users to official sources for final confirmation.

Haworth Medical Practice FAQs

What is the phone number for Haworth Medical Practice?
The official Modality AWC contact listing gives Haworth Medical Practice phone number as 01535 289220. Use it for appointment help, online-form support, registration questions, test results, access needs and general practice questions. For emergencies, call 999.
Where is Haworth Medical Practice?
Haworth Medical Practice is at Heathcliffe Mews, Haworth, Keighley, West Yorkshire, BD22 8DH.
What is the NHS code for Haworth Medical Practice?
NHS.uk lists Haworth Medical Practice under organisation code V4E2R.
What are Haworth Medical Practice opening hours?
The official Modality AWC contact listing gives opening hours as Monday to Friday 8am to 6pm, with Saturday and Sunday closed. Always check the official page before travelling because opening details can change.
Is Haworth Medical Practice accepting new patients?
NHS.uk says Haworth Medical Practice is currently accepting new patients. Use the official NHS profile and Modality AWC registration route for the latest live status and catchment details.
How do I book an appointment at Haworth Medical Practice?
Use the official Modality AWC online request route from 8am Monday to Friday, or call 01535 289220 if online access is difficult. Urgent clinical requests are prioritised, but life-threatening symptoms need 999.
What online consultation system does Haworth Medical Practice use?
Modality AWC online services mention online consultation through Klinik for registered Modality AWC patients. Always use the official Modality AWC links rather than old search results or third-party pages.
How do I order repeat prescriptions?
Modality AWC prescriptions guidance lists NHS App, NHS Online Login, SystmOnline, Voice Connect on 01535 281280, and repeat slip or paper request routes. Use the official prescriptions page for the current process.
What is Voice Connect for prescriptions?
Voice Connect is a repeat prescription phone route listed by Modality AWC. The number shown in the official prescriptions guidance is 01535 281280.
Can I use the NHS App with Haworth Medical Practice?
Yes. Modality AWC says patients can use the NHS App to get advice, order repeat prescriptions, manage hospital referrals, view parts of the GP record and more where enabled.
Can I use SystmOnline?
Modality AWC lists SystmOnline for online services such as appointments, repeat prescriptions and viewing parts of the health record where enabled. New users may need to contact the surgery and verify identity.
How do I get test results?
Modality AWC says the practice will contact you if results show you need more tests or treatment. Once reviewed, results may be available through NHS account, SystmOnline, or by phoning or visiting between 10am and 4pm.
How do I request a sick note or fit note?
Use the official admin request or sick/fit note route and give clear dates. Your employer may accept self-certification for the first part of sickness. If you have not discussed the illness with a clinician, a review may be needed.
How do I request a home visit?
Phone the practice if a patient is clinically unable to attend. Explain why the patient cannot safely travel. If symptoms are severe or life-threatening, call 999 instead of waiting for a home visit.
Does Haworth Medical Practice serve Oxenhope and Worth Valley?
The Modality AWC practice information describes Haworth Medical Practice as serving Haworth, Oxenhope and the surrounding Worth Valley. Check the official catchment area before registering.
What is the CQC rating for Haworth Medical Practice?
CQC shows Haworth Medical Practice under Modality Partnership with inherited ratings from the previous provider. The record shows Good for Overall, Safe, Effective, Caring, Responsive and Well-led. Check the official CQC page for live details.
Can I ask for a chaperone?
Yes. Modality AWC says all patients may request a chaperone when being examined by a doctor. If a chaperone is unavailable, the clinician will discuss the safest course of action.
Can I access someone else’s GP services?
Modality AWC says proxy access may be available for parents, family members or carers if both people are registered with the practice. Ask reception about the proxy access form and consent process.
What should I do when Haworth Medical Practice is closed?
Use 999 for life-threatening emergencies. Use NHS 111 online or call 111 for urgent medical help that is not life-threatening. For non-urgent requests, use official online routes when available and wait for the practice to reopen.
Is this the official Haworth Medical Practice website?
No. This is an independent patient guide on medicalpracticeuk.org. Use the official Modality AWC website, NHS.uk, CQC and NHS 111 for final live details.
Independent directory disclaimer: medicalpracticeuk.org is not the NHS, not Haworth Medical Practice, not Modality AWC, not Modality Partnership, not CQC and not West Yorkshire ICB. This guide is for general patient information only. Opening times, appointment availability, online consultation access, prescriptions, Voice Connect, registration, home visits, services, accessibility, pharmacy availability and CQC records can change. Always confirm important details with the official practice website, NHS.uk, CQC, NHS 111 or the surgery before relying on them.
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