Cardinal Medical Practice: appointments, opening hours, askmyGP, prescriptions and NHS help
Need Cardinal Medical Practice phone number, Deben Road address, Norwich Road branch, Chesterfield Drive branch, askmyGP appointment help, opening hours, repeat prescriptions, SystmOnline login, test results, fit notes, registration, pharmacy advice or CQC rating? This guide gives the safe next step first, then explains each official route clearly.
Use this number for: urgent appointment requests during opening hours, help using askmyGP, routine appointment queries, prescription problems, cancellation help, test-result questions, registration support, access needs and site-location questions.
Cardinal Medical Practice
Deben Road site
2 Deben Road
Ipswich
Suffolk
IP1 5EN
Deben Road is the lead site. The practice also has branch sites at Norwich Road and Chesterfield Drive.
Directions to Deben RoadSearch intent map: Cardinal Medical Practice keywords explained
Users often search different words for the same job. This guide covers Cardinal Medical Practice appointments, askmyGP, phone number, opening hours, Deben Road, Norwich Road, Chesterfield Drive, repeat prescriptions, SystmOnline login, NHS App, test results, sick notes, registration, pharmacy, reviews, CQC and NHS 111.
| Search phrase | What the patient usually needs | Best section |
|---|---|---|
| Appointments / askmyGP | Submit GP, nurse practitioner, medical or admin request. | Appointments guide |
| Opening times | Check which site is open and avoid travelling to the wrong branch. | Opening times |
| Repeat prescriptions | Order medication safely and know collection timing. | Prescription guide |
| SystmOnline / NHS App login | Order repeat medication, see results, access records or cancel appointments. | Login section |
| Test results | Know where to view results and when to phone. | Results section |
| Reviews / CQC | Check inspection status and understand old feedback. | Reviews section |
Unique patient decision hub: choose the safest route in 60 seconds
This section is made for repeat visits. Start here whenever you need the practice, then follow the right route.
I need help today
If symptoms are life-threatening, call 999. If urgent but not life-threatening and the surgery is closed, use NHS 111. If the practice is open, phone 01473 741 349 or use askmyGP where suitable.
I need a GP or nurse practitioner
The official page says log onto askmyGP at 8am Monday to Friday. If you do not have an account, phone the surgery and a care navigator can help.
I need repeat medicine
Use NHS account, SystmOnline, askmyGP repeat medication button, local pharmacy order-and-collect, in person or post. Allow 3 working days plus extra pharmacy time.
I need the right site
Check your text reminder. If it says Cardinal Medical Practice, it usually refers to Deben Road. Branch-site texts should state Norwich Road or Chesterfield Drive.
I need test results
Use NHS account, SystmOnline, askmyGP or phone after midday once a doctor has reviewed results. The practice contacts you if more tests or treatment are needed.
I need a sick note
If you have been off sick for more than 7 days, use the sick note request form via askmyGP. For 7 days or less, self-certification normally applies.
Cardinal Medical Practice sites: Deben Road, Norwich Road and Chesterfield Drive
Cardinal Medical Practice has three Ipswich sites. Deben Road is the lead site, with Norwich Road and Chesterfield Drive as branch sites. Always check your appointment text carefully before travelling.
| Site | Address | Patient note |
|---|---|---|
| Deben Road | 2 Deben Road, Ipswich, Suffolk, IP1 5EN | Lead site. Text saying “Cardinal Medical Practice” usually refers to Deben Road. |
| Norwich Road branch | 199 Norwich Road, Ipswich, Suffolk, IP1 4BX | Branch-site text confirmations should state Norwich Road. |
| Chesterfield Drive branch | 29 Chesterfield Drive, Ipswich, Suffolk, IP1 6DW | Branch-site text confirmations should state Chesterfield Drive. |
Cardinal Medical Practice opening hours and enhanced access
Opening hours differ by site. The official contact and opening-times pages list Deben Road, Norwich Road and Chesterfield Drive separately. Chesterfield Drive has earlier Tuesday and Wednesday access, and enhanced access includes pre-booked early, evening and some Saturday appointments.
| Site | Listed opening pattern | Patient note |
|---|---|---|
| Deben Road | Monday 8am-6:30pm; Tuesday 8am-6:30pm; Wednesday 8am-4pm; Thursday 8am-6:30pm; Friday 8am-4pm; weekend closed. | Lead site. Check before travelling on Wednesday or Friday afternoon. |
| Norwich Road | Monday to Friday 8am-6:30pm; weekend closed. | Useful branch site, but appointment location must be confirmed. |
| Chesterfield Drive | Monday 8am-6:30pm; Tuesday 7:30am-6:30pm; Wednesday 7:30am-6:30pm; Thursday 8am-6:30pm; Friday 8am-6:30pm; weekend closed. | Early pre-booked access is listed for Tuesday and Wednesday. |
| Enhanced access | Tuesday and Wednesday 7:30am-8am at Chesterfield Drive; Monday 6:30pm-9pm remote phone appointments only; every 3rd Saturday 8am-1pm at Norwich Road. | Pre-booked only. Monday evening calls may come from a withheld number. |
How to book, change or cancel a Cardinal Medical Practice appointment
The official appointments page says patients can contact a doctor, nurse or other healthcare professional online using askmyGP. For GP and nurse practitioner requests, the page says to log onto askmyGP at 8am Monday to Friday when the system opens. If you do not have an askmyGP account, phone the surgery and a care navigator can help with the request and account setup.
If symptoms are life-threatening, call 999. If urgent and the surgery is closed, use NHS 111.
For GP or nurse practitioner help, submit your request through askmyGP from 8am Monday to Friday.
Call 01473 741 349. Care navigators can help with your request and help set up an askmyGP account for future use.
The official page says receptionists can support patients with booking practice nurse and healthcare appointments.
Use NHS account, SystmOnline, the askmyGP amend/cancel button, or phone during opening times and choose option 3 to leave a message.
Hello, my name is [name]. My date of birth is [date of birth]. I am registered with Cardinal Medical Practice. I need help because [one clear sentence]. I cannot use askmyGP / I need help setting up askmyGP / I need urgent advice today. What is the safest next step?
Cardinal Medical Practice repeat prescriptions
The official prescriptions page says the easiest repeat prescription routes are NHS account/NHS App, SystmOnline, askmyGP, local pharmacy order-and-collect, in person or by post. It also gives a collection timetable and asks patients to allow 3 working days for surgery processing before collection.
NHS account or NHS App
Use your NHS account through the NHS website or the NHS App to request repeat medication where enabled.
SystmOnline
The practice lists SystmOnline as a GP online system route for repeat prescriptions.
askmyGP
The prescription page lists askmyGP and says new medication after hospital changes can be requested via the Repeat Medication custom button if the repeat slip is not up to date.
In person or post
Tick your repeat medication on the repeat slip and drop it into the surgery, or send it by post with a stamped addressed envelope if needed.
| Day ordered | Practice collection guidance | Patient tip |
|---|---|---|
| Monday | Thursday after 4pm | Allow extra 24 hours if sent to a pharmacy. |
| Tuesday | Friday after 4pm | Check pharmacy stock before travelling. |
| Wednesday | Monday after 4pm | Weekend can delay collection. |
| Thursday | Tuesday after 4pm | Order early before running out. |
| Friday | Wednesday after 4pm | Do not leave urgent medicine until late Friday. |
| Saturday or Sunday | Thursday after 4pm | Use pharmacy or NHS 111 if you run out unexpectedly. |
Cardinal Medical Practice login: NHS App, SystmOnline and askmyGP
When people search “Cardinal Medical Practice login”, they usually need NHS account, NHS App, SystmOnline or askmyGP. The official online-services page says askmyGP can be used for appointment requests, sick notes, test-result questions and admin requests. NHS account or SystmOnline can help with repeat prescriptions, test results, health record access, appointments and vaccination record.
NHS account / NHS App
Use official NHS login to order repeat prescriptions, view results, access records and use NHS App features.
SystmOnline setup
The official page says to fill out a registration form, upload or visit surgery with photo ID, get username and password, then use SystmOnline or the app.
askmyGP
Use askmyGP for appointment requests, sick note requests, test-result questions and admin requests.
Login safety
Do not share NHS login, passwords, security codes or medical details with unofficial websites or callers.
Test results, blood tests, scans and confidentiality
The official test-results page says blood tests and investigations requested by surgery staff are reviewed by GPs and filed in records. If results are abnormal or need further conversation, the practice will contact you by letter or text to arrange an appointment.
When you have a test, ask how long the result should take to return to the practice.
The official page says once a doctor has reviewed results, you can view them online or ask through approved routes.
These are listed routes to view or ask about results after review.
The official page says results can be requested by phoning 01473 741 349 after midday.
The practice only releases results to the patient unless prior permission exists or the patient cannot understand the results.
Sick notes, fit notes and self-certification
The official sick-note page says if you have been off sick for more than 7 days, request a sick note by filling out a sick note request form via askmyGP. If you have been off sick for 7 days or less, your employer should not ask for medical evidence, and self-certification normally applies.
More than 7 days
Use askmyGP to request a sick note. Give clear dates and explain whether you are still unwell.
7 days or less
Self-certification normally applies. Your employer can ask you to confirm you were ill.
Hospital care
If hospital treated you, ask the hospital team whether they should provide evidence or a discharge letter.
Employer request
Ask exactly what your employer needs before requesting GP paperwork.
How to register with Cardinal Medical Practice
The official registration page says you should check whether you are in the catchment area before filling out a registration form. You can register online using the NHS registration form, and the page says registration processing should be allowed 2 working days.
Use the official registration page or NHS Find a GP to check whether your postcode is in the area.
Complete the NHS online registration form linked from the practice website.
The page says it is helpful to have your NHS number when registering.
The official page says to allow 2 working days for registration processing.
You can attend any of the 3 sites to collect a registration form, or download adult, child or newborn forms.
Services patients often need
The official services page lists sick notes, test results, vaccinations, referrals, surgery clinics, AskmyGP, managing health online, GP record access, accessing someone else’s information, contact-detail changes, wellbeing, blood test booking, outpatient wait times and other patient support.
Pharmacy, Pharmacy First and emergency medicine help
The prescriptions page says pharmacists can answer questions about medicines and minor illnesses such as coughs, colds, sore throats, tummy trouble, aches and pains. Many pharmacies are open late and at weekends, and most have a private room for discussion.
| Need | Best route | Patient note |
|---|---|---|
| Minor illness | Pharmacy | Coughs, colds, sore throat, tummy trouble, aches and pains. |
| Medicine question | Pharmacist or Medicines A-Z | Ask about side effects, timing, and over-the-counter options. |
| Run out of medicine | Pharmacy or NHS 111 emergency prescription route | Some exclusions apply, including certain controlled drugs and antibiotics. |
| Nominated pharmacy change | Change on app/website or at pharmacy | The official page says nomination can be changed where you order or at a pharmacy. |
Reviews, patient feedback and CQC rating
CQC lists Cardinal Medical Practice as Overall Good, with Safe, Effective, Caring, Responsive and Well-led all rated Good. The practice website also displays NHS Friends and Family Test and recent patient feedback snippets. Patient reviews can be useful, but always check the date and compare them with official CQC information.
CQC inspected quality
CQC currently lists Overall Good and Good for all five domains.
Friends and Family Test
The practice website asks patients to provide feedback to help improve services.
Old reviews can mislead
Appointment systems, staffing and phone access change. Check review dates before relying on comments.
Look for patterns
Repeated themes about askmyGP, phones, prescriptions or site confusion are more useful than one isolated review.
Accessibility, interpreter support and proxy access
The practice online-services page says patients can access someone else’s information as a parent, family member or carer where appropriate. If you need interpreter support, access support or help using online forms, tell the surgery before your appointment or request.
Interpreter or communication help
Ask early if English is difficult or you need hearing, visual, communication or support-person adjustments.
Carer or proxy access
Parents, family members or carers may be able to access services for someone else with the correct permission.
Online identity checks
SystmOnline setup may require photo ID upload or a surgery visit so the practice can confirm identity.
Site access
Check whether your appointment is at Deben Road, Norwich Road or Chesterfield Drive before travelling.
What to do when Cardinal Medical Practice is closed
The official contact and opening-times pages say if you need medical help now when the practice is closed, use NHS 111 online or call 111. NHS 111 online is for people aged 5 and over. Call 111 for a child under 5. Call 999 in a medical or mental health emergency where someone is seriously ill or injured and life is at risk.
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing trouble, collapse, heavy bleeding, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need medical help today and cannot wait for the practice to reopen. |
| Child under 5 | Call 111 | NHS 111 online is for people aged 5 and over. |
| Minor illness or medicine advice | Local pharmacy | Coughs, colds, sore throat, tummy trouble, medicine questions. |
| Repeat medicine has run out | Pharmacy or NHS 111 emergency prescription route | Some medicine types may be excluded from emergency supply. |
Helpful NHS App video for login and online services
This NHS App video is useful for patients searching for NHS App, login, repeat prescriptions, records and online GP services. Always follow Cardinal Medical Practice’s own instructions for askmyGP, SystmOnline and prescriptions.
Cardinal Medical Practice map and directions
Main site: Cardinal Medical Practice, 2 Deben Road, Ipswich, Suffolk, IP1 5EN. Use the map for planning only. Check whether your appointment is at Deben Road, Norwich Road or Chesterfield Drive before leaving home.
Deben Road
2 Deben Road, Ipswich, Suffolk, IP1 5EN. This is the lead site.
Norwich Road
199 Norwich Road, Ipswich, Suffolk, IP1 4BX. Check appointment text before travelling.
Chesterfield Drive
29 Chesterfield Drive, Ipswich, Suffolk, IP1 6DW. Enhanced early access is listed here for selected pre-booked appointments.
Before travelling
Bring your phone, appointment text, medicine list, glasses, hearing aids and any forms or samples requested.
CQC rating and official quality note
CQC currently lists Cardinal Medical Practice as Overall: Good. The CQC profile also lists Safe, Effective, Caring, Responsive and Well-led as Good. CQC records can change, so always use the official CQC page for the latest rating and report.
Official source check and reference notes
Official sources checked before writing: the official Cardinal Medical Practice website, contact page, opening-times page, appointments page, prescriptions page, online-services page, sick-note page, test-results page, registration page, services page, NHS 111 and CQC.
Official links: Official practice website · Contact page · Opening times · Appointments · askmyGP · Prescriptions · Online services · Test results · Sick notes · Registration · CQC · NHS 111
Why this guide is useful: patients often search phone number, appointments, askmyGP, SystmOnline, repeat prescriptions, opening hours, Deben Road, Norwich Road, Chesterfield Drive, test results, sick notes and reviews. This guide groups those intents into one practical page while still linking to official sources.