Brunel Medical Practice: NHS GP appointments, hours, prescriptions, PATCHS and patient help
Need Brunel Medical Practice phone number, opening hours, appointments, PATCHS online consultation, Patient Access login, repeat prescriptions, test results, registration, Babbacombe Surgery, Shiphay Surgery, St Marychurch Surgery or CQC rating? This guide gives the practical route first, then links to the official NHS and practice pages.
Use this number for: urgent same-day GP queries, appointment help, home-visit requests, test-result questions, registration support, interpreter requests, access needs, prescription problems, or if PATCHS / Patient Access is difficult.
Babbacombe Surgery
St Albans Road
Babbacombe
Torquay, Devon
TQ1 3SL
NHS.uk and CQC list the St Albans Road / Babbacombe address for Brunel Medical Practice. The practice also has St Marychurch and Shiphay surgery sites.
Directions to BabbacombeGoogle and Bing search-intent map for Brunel Medical Practice
People do not always search the exact official name. They search for Brunel Medical Practice appointments, Brunel Medical Practice opening hours, Brunel Medical Practice Babbacombe, Shiphay Surgery, St Marychurch Surgery, Brunel Medical Practice prescriptions, Patient Access login, PATCHS, test results, email, reviews, doctors and NHS registration. This section maps each search to the right answer.
| Search phrase | What the user needs | Best section |
|---|---|---|
| Brunel Medical Practice appointments | PATCHS, Patient Access, phone line, nurse appointments, telephone consultations and cancellations. | Appointments |
| Brunel Medical Practice opening hours | Different hours for Babbacombe, Shiphay and St Marychurch. | Opening hours |
| Brunel Medical Practice repeat prescriptions | Online ordering, NHS App, Patient Access, 72 working hours, no phone requests. | Prescriptions |
| Brunel Medical Practice PATCHS | Online consultation form reviewed by the practice triage team. | PATCHS guide |
| Brunel Medical Practice login | Patient Access or NHS App login for appointments, records and prescriptions. | Login and online services |
| Brunel Medical Practice test results | When to call, normal results policy, X-ray timing and option 4. | Test results |
| Brunel Medical Practice reviews | CQC, Friends and Family Test, patient feedback and how to read reviews. | Reviews and CQC |
| Brunel Medical Centre Uxbridge | Different practice from Brunel Medical Practice in Torquay. | Disambiguation |
Unique patient decision hub: choose the right Brunel route in 60 seconds
Use this quick hub before calling. It helps you avoid the wrong route and gives users a practical reason to return to this page.
I need help today
If symptoms are life-threatening, call 999. If urgent but not life-threatening and the surgery is closed, use NHS 111. If GP-suitable and open, call or use PATCHS depending on the problem.
I need a routine GP question answered
Use PATCHS where suitable. The practice triage team reviews the request and may respond by phone, text, advice, prescription, appointment or referral to another service.
I need a nurse, blood test or HCA appointment
Practice nurse, healthcare assistant and phlebotomy appointments may be booked in advance. Blood test appointments are available online via Patient Access.
I need repeat medicine
Use Patient Access, NHS App or written request. The practice says telephone prescription requests are not accepted to reduce errors.
I missed a call
The clinician may try your number twice, and the call may show as withheld or unknown. Keep your phone nearby and answer unknown calls when expecting a consultation.
I need the right branch
Use Babbacombe for the main registered site. Shiphay and St Marychurch have split daily hours, so check site-specific times before travelling.
Brunel Medical Practice locations: Babbacombe, Shiphay and St Marychurch
Brunel Medical Practice operates across three Torquay / Torbay surgery sites. The same main phone number is listed for all three sites. Check which location your appointment is booked at before travelling, because not every site has the same listed hours.
| Surgery site | Address | Contact and travel note |
|---|---|---|
| Babbacombe Surgery | St Albans Road, Babbacombe, Torquay, Devon, TQ1 3SL | Main listed CQC/NHS address. Phone 01803 312233. |
| St Marychurch Surgery | Fore Street, St Marychurch, Torbay, Devon, TQ1 4QX | Check the appointment letter or text so you do not travel to the wrong site. |
| Shiphay Surgery | 13 Collaton Road, Shiphay, Torquay, Devon, TQ2 7HH | Use the full address in maps because Torquay has more than one Brunel-related search result. |
Brunel Medical Practice opening hours
The official location information lists Babbacombe Surgery as open Monday to Friday from 8:00am to 6:30pm. Shiphay and St Marychurch are listed Monday to Friday from 8:00am to 1:00pm and 2:00pm to 6:00pm. Saturdays and Sundays are listed as closed for normal surgery hours.
| Site | Listed weekday hours | Weekend |
|---|---|---|
| Babbacombe Surgery | Monday to Friday, 8:00am to 6:30pm | Saturday and Sunday closed |
| Shiphay Surgery | Monday to Friday, 8:00am to 1:00pm and 2:00pm to 6:00pm | Saturday and Sunday closed |
| St Marychurch Surgery | Monday to Friday, 8:00am to 1:00pm and 2:00pm to 6:00pm | Saturday and Sunday closed |
| Early morning pre-booked access | Babbacombe and St Marychurch are listed as open 7:30am to 8:30am for pre-booked appointments only | Not a walk-in service |
| Wednesday phone training closure | The practice says the telephone line is closed 1pm to 2pm each Wednesday for staff training | Calls may be transferred to out-of-hours if the query cannot wait |
How to book or request a Brunel Medical Practice appointment
The official appointments page says consultations are by appointment except in urgent medical need. Appointment routes include PATCHS online consultation, Patient Access for some appointments, and telephoning reception on 01803 312233 between 8:30am and 6:00pm.
Use 999 for life-threatening symptoms. Use NHS 111 if the practice is closed and you need urgent medical help that is not life-threatening.
Complete the form clearly. The triage team reviews it and decides the safest next step.
The practice says Patient Access can be used for some online services, including nurse appointments and blood tests where available.
Call 01803 312233. Reception may ask brief details so the clinical team can prioritise need safely.
You may be offered a telephone consultation, a different GP, a paramedic, an Advanced Nurse Practitioner, a pharmacist, or a different site.
The practice says appointments can be cancelled through Patient Access, by calling 01803 312233 option 1, or by email.
Hello, my name is [your name]. My date of birth is [your date of birth]. I am registered with Brunel Medical Practice. I need help because [one clear sentence]. I can attend [Babbacombe / Shiphay / St Marychurch] if needed. What is the safest appointment route?
PATCHS online consultation: what to write and what happens next
Brunel Medical Practice uses PATCHS for online consultations. PATCHS lets patients submit an online form to the practice, which is reviewed by the triage team. Patients can complete a form online or ask staff for help if they do not have internet access.
Use one main problem first
Start with the most important issue. Mention when it started, what changed, what you tried and whether you are getting worse.
Create an account if possible
The practice advises making a PATCHS account because it lets you do more and see the status of a contact with the practice.
Answer the extra questions
PATCHS may ask specific questions based on your problem. These help the practice direct you to the right person or service.
Wait for the correct response
A GP may ask you to book or attend an appointment, issue a prescription, phone or text advice, or refer you to pharmacy or another service.
Brunel Medical Practice login, Patient Access and NHS App
When patients search for “Brunel Medical Practice login”, they usually need Patient Access, NHS App or online services. Online services can help with appointment booking or cancellation, repeat prescriptions and parts of the GP record, depending on what is enabled for your account.
Patient Access
Use Patient Access for supported online services. If you have not used it before, the practice says you may need to provide photo ID so registration details can be issued.
NHS App
The NHS App can help with repeat prescriptions, appointment management where available, record access and NHS health information.
Login safety
Do not enter NHS login, Patient Access details or medical information into unofficial websites. Start from the official practice or NHS App pages.
Cannot log in?
Check email, mobile number, password reset and identity verification first. If the issue is practice account access, ask reception what ID or reset route is needed.
Helpful NHS App video for GP services
This NHS App video can help patients understand online GP services, prescriptions and records. Always follow Brunel Medical Practice’s own instructions for PATCHS, Patient Access and prescriptions.
Brunel Medical Practice repeat prescriptions
The official prescription page says patients should ideally order repeat medication online using Patient Access or the NHS App. The practice uses electronic prescribing, so most prescriptions are sent electronically to the nominated pharmacy. The practice says telephone prescription requests are not accepted to reduce errors.
NHS App
Order repeat prescriptions where available. Check medicine name, strength, quantity and nominated pharmacy before submitting.
Patient Access
Use Patient Access if registered. This is one of the official online routes for repeat medication.
Electronic prescribing
Tell reception which pharmacy should receive your prescriptions if your nomination is missing or wrong.
Controlled medication
The practice says photo ID is required when collecting a prescription that includes controlled medication from the surgery.
| Prescription issue | What to do | Patient safety note |
|---|---|---|
| Routine repeat medication | Use NHS App or Patient Access where possible. | Order early before weekends, bank holidays and travel. |
| No online access | Submit a written request with name, date of birth and medicines needed. | Telephone requests are not accepted for routine repeat prescriptions. |
| Processing time | Allow 72 working hours, excluding weekends and bank holidays. | Your pharmacy may also need time to dispense. |
| Wrong pharmacy | Update your nominated pharmacy with the practice, pharmacy or NHS App route. | This avoids prescriptions going to the wrong place. |
Test results, blood tests and X-rays
The official test-results page says all results received by the surgery are reviewed by a GP within 24 hours of receipt. The practice says it will contact patients if a doctor has concerns. It also says patients are not usually contacted where results are normal or acceptable and the doctor has no concerns.
GP-ordered and hospital-ordered tests can have different result routes. If a hospital ordered the test, the hospital may be the right team to contact.
The practice says if you must phone for a result, leave 7 working days, and for X-rays leave 3 weeks after the X-ray was taken.
The practice says to call between 10am and 4pm and select option 4 to speak to the Medical Secretaries about test results.
If you become more unwell while waiting for results, contact the practice, use NHS 111, or call 999 depending on severity.
Home visits: when to request one
The official appointments page says patients who feel they need a home visit should call before 10am on the same day. The practice asks that, apart from genuinely housebound patients, patients attend surgery rather than request a visit because home visits take much more clinical time.
| Situation | Likely route | Important note |
|---|---|---|
| Genuinely housebound | Call before 10am where possible | Explain why the patient cannot safely attend surgery. |
| Transport problem only | Usually attend surgery | Lack of transport is not usually a medical reason for a home visit. |
| Clinician can assess by phone | Telephone consultation may happen first | The GP decides whether a visit is medically required. |
| Emergency symptoms | Call 999 | Do not wait for a GP home visit in an emergency. |
Register with Brunel Medical Practice as a new patient
NHS.uk currently says Brunel Medical Practice is accepting new patients. The official new-patients page tells patients to use the NHS GP registration route online, or attend a surgery to complete a paper form if online access is not possible.
Before registering, check whether your postcode falls within the practice catchment area.
Start from the official practice new-patients page or NHS registration route.
The practice says paper forms are available at surgery if online access is not possible.
The practice asks new patients to show photo ID or photo ID plus address evidence.
The practice encourages new patients to register for NHS App or Patient Access for appointments, medicines and records.
Clinics and services at Brunel Medical Practice
The official clinics page lists a wide range of services, including chronic disease reviews, screening, vaccinations, blood tests, INR testing, ECGs, health checks and social prescribing. Exact availability can depend on appointment type, clinician, site and current NHS pathways.
Clinical team, reception and attached staff
The practice describes an experienced clinical team including GP partners, salaried GPs, specialists, paramedics, Advanced Nurse Practitioners, Physician Associates, Clinical Pharmacists, Practice Nurses, Health Care Assistants and Phlebotomists. Reception staff are the first contact point for many queries and may ask questions so the right clinician can prioritise your need.
GP and advanced clinical team
You may be offered a GP, paramedic, Advanced Nurse Practitioner, Physician Associate, pharmacist or another suitable clinician based on your problem.
Nurses and HCAs
Practice Nurse, Health Care Assistant and phlebotomy appointments may be booked ahead. Blood test appointments may be available online.
Reception team
Reception staff are not making clinical decisions, but they gather details requested by doctors so the clinical team can triage safely.
Attached staff
The practice lists attached staff such as carer support, community midwives and health visitors. Ask reception for the right contact route.
Interpreter, chaperone, privacy and access support
The official appointment information says an interpreter can be arranged if English is not your first language. The practice policy says patients may ask for a chaperone for intimate examinations and may be accompanied by a friend or family member.
Interpreter help
Ask reception when booking if you need an interpreter. Do not wait until the appointment starts.
Chaperone
You can request a chaperone when making the appointment, on arrival, or during the consultation.
Friend or family member
The practice says patients are entitled to be accompanied by a friend or family member.
Summary Care Record
Ask reception if you want information about record access, Summary Care Record preferences or online medical-record access.
Brunel Medical Practice reviews, CQC rating and feedback
CQC lists Brunel Medical Practice as Overall Good. CQC also lists Safe as Requires Improvement and Effective, Caring, Responsive and Well-led as Good on the profile. Reviews and ratings can change, so use CQC, NHS feedback and the practice’s Friends and Family Test together.
CQC inspected quality
CQC is more formal than ordinary star reviews. Check the latest official record before relying on old ratings.
Friends and Family Test
Use the practice feedback route if you want to share your experience directly with the practice.
Read old reviews carefully
Phone systems, staff, online forms and appointment pathways change. Check dates and repeated patterns.
Look for patterns
One bad or good review is less useful than repeated themes about access, prescriptions, communication and care.
Brunel Medical Practice vs Brunel Medical Centre
Search results can mix Brunel Medical Practice in Torquay with Brunel Medical Centre at Brunel University in Uxbridge. This guide is for Brunel Medical Practice, Babbacombe / Torquay, NHS code L83013, main address St Albans Road, Babbacombe, Torquay, Devon, TQ1 3SL.
Brunel Medical Practice map and directions
Main listed site: Babbacombe Surgery, St Albans Road, Babbacombe, Torquay, Devon, TQ1 3SL. Use the map for planning only. Confirm your actual appointment site before travelling.
Babbacombe Surgery
St Albans Road, Babbacombe, Torquay, Devon, TQ1 3SL. This is the main NHS and CQC listed address.
St Marychurch Surgery
Fore Street, St Marychurch, Torbay, Devon, TQ1 4QX. Check split daily opening before travelling.
Shiphay Surgery
13 Collaton Road, Shiphay, Torquay, Devon, TQ2 7HH. Confirm your booked site if you normally use another branch.
Before leaving home
Take your phone, medicine list, appointment text, hearing aids, glasses, sample pot if requested and any hospital letter.
What to do when Brunel Medical Practice is closed
If the practice is closed and you need urgent medical help that is not life-threatening, use NHS 111 online or call 111. For serious or life-threatening emergencies, call 999. For minor illness and medicine advice, a community pharmacy may be the right first step.
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing difficulty, heavy bleeding, collapse, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need help today and cannot wait for normal surgery access. |
| Minor illness or medicine advice | Local pharmacy | Coughs, colds, sore throat, minor rash, medicine side effects, emergency supply questions. |
| Mental health crisis | NHS 111, local crisis service, Samaritans 116 123, or 999 if immediate danger | You feel unsafe, at risk of harm, or need urgent mental health support. |
| Wrong branch or closed site | Check appointment message and official location page | Babbacombe, Shiphay and St Marychurch have different listed access. |
Official source check and reference notes
Official sources checked before writing: NHS.uk, the official Brunel Medical Practice website, official appointments page, prescriptions page, online services page, locations page, clinics page, new-patients page, test-results page, practice policies, CQC and NHS 111.
Official links: NHS.uk Brunel Medical Practice profile · Official Brunel Medical Practice website · Official opening hours and locations · Official appointments page · Official online services · Official prescriptions page · Official test results page · Official new patients page · CQC Brunel Medical Practice record · NHS 111 online
Why this page is built this way: real users search by task, not only by the official GP name. This guide covers appointments, hours, branches, PATCHS, Patient Access, prescriptions, test results, registration, clinics, home visits, reviews and out-of-hours help in one place.