Mill Medical Practice Catteshall: appointments, hours, registration and patient help
Trying to book a GP appointment in Godalming, register with a Catteshall surgery, check opening times, order repeat medicine, or find the practice before you travel? This guide gives the practical next steps first, without jargon.
Use this number for: GP appointment questions, prescription problems, registration help, test result questions, fit note requests, access needs, or if online forms are difficult for you.
Catteshall Mill
Catteshall Road
Godalming, Surrey
GU7 1JW
Use the full address for sat-nav, taxis and appointment planning. The practice is listed as The Mill Medical Practice on NHS.uk.
Get directionsServing patients around Godalming and Catteshall, The Mill Medical Practice is a local NHS GP surgery with an Outstanding CQC rating. This page is written for real patients who need a quick answer before calling, registering, travelling, or using the NHS App.
The aim is simple: help you choose the right route. You will find opening times, appointment options, registration steps, repeat prescription guidance, test result help, fit note information, access details, road disruption notes, map directions, and official source links.
Mill Medical Practice Catteshall opening times
The official surgery page lists both appointment times and reception times. Reception is shown as opening from 7:30am to 6:30pm Monday to Friday. Appointment times are shown separately below.
| Day | Appointments | Reception | Patient note |
|---|---|---|---|
| Monday | 8:00am to 1:00pm and 2:00pm to 6:30pm | 7:30am to 1:00pm and 2:00pm to 6:30pm | Check the lunch break before calling or visiting. |
| Tuesday | 8:00am to 6:30pm | 7:30am to 6:30pm | Use online requests for non-urgent questions. |
| Wednesday | 8:00am to 6:30pm | 7:30am to 6:30pm | Good day for routine appointment and admin requests. |
| Thursday | 8:00am to 6:30pm | 7:30am to 6:30pm | Order repeat medicine early before weekends. |
| Friday | 8:00am to 6:30pm | 7:30am to 6:30pm | Do not leave urgent admin until late afternoon. |
| Saturday | Closed | Closed | Use NHS 111 for urgent non-emergency help. |
| Sunday | Closed | Closed | Use 999 for emergencies, NHS 111 for urgent help, or pharmacy for minor illness. |
Road access note for Catteshall Road
The official practice website currently shows a service disruption notice. It says the end of Catteshall Road adjoining Meadrow is shut for 6 weeks from 25 May 2026. Access to the surgery is possible on foot from both ends. If you are travelling by car, the practice says you need to use the other end from Woolsack Way.
Which service should you use?
Use this quick guide before calling. It helps you avoid the wrong service and get safer help faster.
Call 999 now
Use 999 for chest pain, stroke signs, severe breathing trouble, severe bleeding, collapse, fits that are not stopping, severe burns, or a severe allergic reaction.
Use NHS 111
Use NHS 111 when you need urgent help and the GP is closed, or when you are not sure what to do. NHS 111 is available 24 hours a day, 7 days a week.
Contact the surgery
Use the GP for ongoing symptoms, repeat medicine issues, sick notes, test results, referrals, long-term conditions, health checks and routine problems.
Ask a pharmacy
Use a pharmacy for minor illness, medicine advice, prescription collection, side effects, sore throat, coughs, colds, rashes and Pharmacy First-style help.
How to request an appointment
The official appointment page says you can request help through the NHS App or NHS website, by using an online form, or by calling the surgery. You need to be registered with the practice to use the online appointment service.
NHS App or NHS account
You can request an appointment online using your NHS account. The practice will review your answers during practice hours and contact you with the right next step.
Possible outcomes: self-care advice, a follow-up phone call, a follow-up video call, or an in-person appointment.
Online form
You can tell the practice about your condition or symptoms using the online form. Write clearly and include when the problem started, what changed, and what worries you most.
Phone the surgery
Call 01483 239903 during opening hours. This is useful if your issue feels urgent, you cannot use online forms, or you need help explaining your situation.
Ask reception
If online access is hard for you, reception can explain the right route. Bring your phone, medicine list, appointment letter, glasses, hearing aids, or a trusted person if needed.
Hello, my name is [your name]. My date of birth is [your date of birth]. I am a patient at The Mill Medical Practice. I need help because [say the problem in one sentence]. Is there anything available today, this week, or as soon as possible?
You do not need to tell a long story first. Start with one clear sentence. Reception questions help the practice choose the right doctor, nurse, phone call, video call, in-person appointment, or urgent service.
Helpful NHS App video for GP services
This official-style NHS App video is useful if you want to understand online NHS access for appointments, prescriptions and records. Always follow The Mill Medical Practice’s own instructions for local booking routes.
How to register with The Mill Medical Practice
NHS.uk currently shows The Mill Medical Practice as accepting new patients. You should still check that your home address is in the area the practice covers before starting registration.
Use NHS Find a GP or contact the surgery. Ask: “I live at this postcode. Can I register with The Mill Medical Practice?”
Start from the NHS.uk profile or the official practice website. If an online registration route is available, complete it carefully.
You may need your full name, date of birth, address, phone number, email, previous GP, NHS number if known, and basic health information.
ID and proof of address can help, but you should not be refused GP registration only because you do not have documents.
If you take regular medicine, tell the practice and your pharmacy as soon as you register. This helps reduce the risk of running out while records transfer.
What to bring to your GP appointment
Bring anything that helps the doctor, nurse or reception team understand your needs quickly.
Repeat prescriptions and medicine requests
The practice website lists ordering repeat prescriptions as a popular service. Order early, especially before weekends, bank holidays, travel, or when your medicine needs a review.
NHS App
Use the NHS App if repeat prescription ordering is available for your account. Choose your medicine, select your nominated pharmacy, and submit the request.
Practice website
Use the official practice website for prescription guidance and online service links. This is useful for routine medication requests.
Pharmacy support
Your pharmacy can often help with prescription collection, medication advice, side effects, and what to do if something is missing.
Phone if stuck
If online services are difficult, call the surgery and ask which prescription route is right for you. Say clearly if you are close to running out.
Test results, blood tests and follow-up questions
The practice website lists test results as a popular service. The right route depends on what test you had and who arranged it.
Ask when results are expected
Before leaving your appointment, ask when the result should be back and how you will hear. Some results take longer than others.
Check the NHS App
Some patients can see parts of their GP record or test information through the NHS App. Availability depends on your account and practice settings.
Contact the surgery
If symptoms get worse, or you have not heard when expected, contact the surgery and ask what the next step is.
Do not ignore worsening symptoms
Do not assume “no news” always means everything is fine. If you feel worse, use NHS 111, urgent care or 999 depending on severity.
Fit notes, sick notes and work letters
The practice website lists fit note requests as a popular service. A fit note is the note many employers ask for when you are off work because of illness.
They may ask for self-certification first, depending on how long you have been off work.
Use the online service if available, or call reception and explain the date your illness started.
Say when you became unwell, whether you are still off work, and whether a doctor or nurse has already spoken to you.
If you were treated in hospital, ask the hospital team whether they should provide a note or discharge letter.
Services patients often need
Exact services can change by staffing, appointment type, clinical need and local NHS pathways. CQC lists specialisms including maternity and midwifery services, family planning, treatment of disease, surgical procedures, diagnostic and screening procedures, and services for everyone.
Parking, disabled access and visiting the surgery
The official surgery page lists disabled toilet, induction loop, step-free access and wheelchair access. It also lists car parking, cycle parking and disabled parking.
Disabled access
Listed facilities include disabled toilet, induction loop, step-free access and wheelchair access. Call before travelling if you need a specific adjustment.
Parking
The official page lists car parking, cycle parking and disabled parking. Check current road access before driving to Catteshall Road.
Language support
Ask for interpreter support when booking if English is difficult. Say the language you need and whether the appointment is by phone or in person.
Hearing support
Ask about the induction loop, text relay, BSL support or other reasonable adjustments before your appointment if you need them.
Hello, I need help in [language]. Can you arrange an interpreter for my appointment or phone call?
Mill Medical Practice Catteshall map and directions
Address: Catteshall Mill, Catteshall Road, Godalming, Surrey, GU7 1JW. Use the map for planning only. Check road access and your appointment time before leaving.
By car or taxi
Use postcode GU7 1JW. Check the current road disruption note first because access from Catteshall Road may be affected.
By train
Godalming is the main town location. Check live walking directions from your station before travelling, especially if mobility is limited.
By bus
Use Traveline or Google Maps for live local bus routes to Catteshall Road or nearby Godalming stops.
Before leaving home
Take your phone, appointment details, medicine list, glasses or hearing aids, and any paperwork the surgery asked for.
What to do when the surgery is closed
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing difficulty, severe bleeding, collapse, severe allergic reaction. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need advice today and cannot wait for the surgery to reopen. |
| Mental health crisis | Samaritans 116 123 or NHS 111 | You feel unsafe, overwhelmed, or need urgent mental health support. |
| Minor illness | Local pharmacy | Coughs, colds, sore throat, minor rash, medicine advice and prescription questions. |
| Serious injury | A&E or urgent treatment centre | Broken bones, serious cuts, head injury, severe pain, or urgent injuries. |
Patient checklist before you call or visit
Reception usually needs it to find your record.
Make sure the practice can call you back.
Start with the main issue. You can explain more later.
Use words like “getting worse”, “today”, “child”, “elderly”, or “medicine running out”.
This helps the doctor or nurse avoid mistakes.
Use Catteshall Mill, Catteshall Road, Godalming GU7 1JW and check current disruption.
CQC rating and quality note
CQC currently lists The Mill Medical Practice as Overall Outstanding. The CQC page shows the report published on 5 January 2026, with Safe rated Good, Effective Outstanding, Caring Outstanding, Responsive Good, and Well-led Good.
CQC ratings can change after inspections or assessments. Always use the official CQC page for the latest rating before relying on it.
Official source check and reference notes
Publish-ready as of 5 June 2026: this guide was checked against NHS.uk, the official The Mill Medical Practice website, and the official CQC profile. This page is an independent patient directory guide, not the official NHS or practice website.
Main reference sources used: NHS.uk was used for the official GP profile, address and accepting-new-patients status. The official surgery page was used for phone, address, opening times, online contact, access and parking. The official appointment page was used for appointment request routes. CQC was used for the Outstanding rating and inspection details.
Official links: NHS.uk The Mill Medical Practice profile · Official surgery details · Official appointment page · CQC The Mill Medical Practice record · NHS 111 online · NHS App
Why this matters: GP opening times, online forms, registration status, road access, facilities and CQC records can change. This page links users back to official sources so they can verify live details before calling, travelling or relying on the information.