Richford Gate Medical Practice London: appointments, hours and NHS GP help
Need to book a GP appointment near Hammersmith, Shepherd’s Bush, Fulham or Chiswick? This guide gives the practical routes first: appointment requests, registration, prescriptions, test results, sick notes, access, map, Saturday access and urgent NHS help.
Use this number for: appointment questions, same-day GP help, registration support, access questions, test result questions, sick note queries, or if online contact is difficult.
Richford Gate Medical Practice
Richford Street
London
W6 7HY
Use the full address. The NHS profile lists Richford Gate, Richford Street, London, W6 7HY.
Get directionsRichford Gate Medical Practice is an NHS GP surgery in West London. It serves patients around Shepherd’s Bush, Hammersmith, Chiswick, Fulham and nearby local areas. Many people search for it when they need the phone number, opening hours, online appointment route, repeat prescription help, registration details or directions.
This page is written like a patient desk guide, not a formal medical leaflet. It explains what to click, what to say, what to bring and when to use NHS 111 or 999 instead of waiting for a GP reply.
Richford Gate Medical Practice opening times
The official practice contact page lists the normal opening pattern below. Opening times can change for bank holidays, training, building updates or NHS service changes, so check the official practice website before travelling.
| Day | Listed opening time | Patient note |
|---|---|---|
| Monday | 8:00am to 6:30pm | Call early if you need same-day GP help. |
| Tuesday | 8:00am to 6:30pm | Use phone, PATCHS, NHS App or Systm Online where suitable. |
| Wednesday | 8:00am to 8:00pm | The practice is listed as open later on Wednesday. |
| Thursday | 8:00am to 6:30pm | Order repeat medicine before you run low. |
| Friday | 8:00am to 6:30pm | Do not leave urgent admin or medicine questions until late afternoon. |
| Saturday | Closed at main surgery | Practice information says Saturday appointments are available at Brook Green Medical Centre when pre-booked. |
| Sunday | Closed | Use 999 for emergencies or NHS 111 for urgent non-emergency advice. |
Which service should you use?
This quick guide helps you avoid the wrong route. Choose based on how serious the problem is.
Call 999 now
Use 999 for chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, seizure, serious allergic reaction, or someone not responding.
Use NHS 111
Use NHS 111 when you need urgent help and the GP is closed, or you are not sure which NHS service is right. Call 111 or use NHS 111 online.
Call Richford Gate
Use the GP for ongoing symptoms, repeat medicine issues, sick notes, test result questions, referrals, long-term conditions and routine health problems.
Ask a pharmacy
Use a pharmacy for medicine advice, minor illness, side effects, prescription collection questions and common problems that do not need a GP appointment.
How to book a Richford Gate Medical Practice appointment
The practice website points patients to online contact and appointment information, including PATCHS, phone booking, and pre-booked Saturday appointments at Brook Green Medical Centre. Choose the route that fits your problem.
Call the practice
Call 0203 005 2309. Say your name, date of birth, phone number and one short sentence about the problem. Reception may ask questions so they can direct you to the right person.
Good for: same-day concerns, symptoms getting worse, children, older patients, urgent admin, and if online contact is difficult.
Use PATCHS online
The official contact page promotes PATCHS for contacting the practice online. This can be useful for non-urgent GP help, admin questions, appointment requests and written messages.
Tip: write what is wrong, when it started, what you tried, and what worries you most.
Use NHS App or online services
The practice online-services page links patients to NHS online support. NHS App and Systm Online may help with repeat prescriptions and some online tasks, depending on what is enabled for your account.
Ask about Saturday appointments
The appointments page says Saturday appointments are available at Brook Green Medical Centre, Bute Gardens, London W6 7EG. These are pre-booked via PATCHS or by phone.
Do not walk in expecting a slot. Ask reception first.
Hello, my name is [your name]. My date of birth is [your date of birth]. I am a patient at Richford Gate Medical Practice. I need help because [say the problem in one sentence]. Is there anything available today, this week, or as soon as possible?
If you are calling for a child, partner, elderly parent or someone you care for, say that clearly at the start.
How to register with Richford Gate Medical Practice
NHS.uk currently shows Richford Gate Medical Centre as accepting new patients. The official website also has a new-patients area. You should still check that your home address is in the area the practice covers before starting.
Use NHS Find a GP or contact the practice. Ask: “I live at this postcode. Can I register with Richford Gate Medical Practice?”
Start from the official practice website or NHS profile. If online registration is available, complete it carefully. If not, ask reception what to do.
You may need your full name, date of birth, address, phone number, previous GP, NHS number if known, and basic health information.
ID and proof of address can make registration easier. You should not be refused GP registration only because you do not have standard documents. Ask reception what alternative information they can accept.
If you take regular medicine, tell the practice and your pharmacy as soon as you register. This helps reduce the risk of running out while your records move.
What to bring to your appointment
Bringing the right things can save another call or second visit. This is especially helpful for new patients, carers, older patients and people taking several medicines.
Richford Gate Medical Practice repeat prescriptions
The official prescriptions page lists NHS App, Systm Online and email as repeat prescription routes. It also says the prescriptions email address is not for appointment requests or clinical queries.
NHS App
Use the NHS App if repeat prescription ordering is available for your account. Choose your medicine, select your nominated pharmacy and submit the request.
Systm Online
The official prescription page says patients can use Systm Online on a computer or mobile device. Ask reception if you need help setting this up.
Prescription email
The practice lists richfordgate.prescriptions@nhs.net for prescription requests. Do not use this email for appointment requests or clinical questions.
Ask your pharmacy
Your regular pharmacy may help with repeat prescription processes, collection questions, medicine advice and side effects.
Test results and blood test questions
Test result handling depends on the test and who arranged it. Before leaving an appointment, ask when the result should be ready and how you will hear.
Ask when to expect results
Before leaving your appointment, ask when the result should be back and how you will hear. Write this down if you might forget.
Use the route they gave you
Follow the instruction from the doctor, nurse or hospital team. Do not assume every result will be handled in the same way.
Call if you are worried
If symptoms are worse, or you have not heard when expected, contact the practice and ask what to do next.
Do not ignore worsening symptoms
If you become seriously unwell, use NHS 111 or 999 depending on the urgency. Do not wait only for a test result.
Sick notes, fit notes and work letters
A fit note is the note many employers ask for when you are off work because of illness. You may not need a GP fit note for the first few days of sickness because self-certification may apply.
Ask whether they need a self-certification form or a GP fit note.
If you need a fit note, call reception or use the practice route and explain the date your illness started.
Say when you became unwell, whether you are still off work and whether you have already spoken to a doctor or nurse.
If you were treated in hospital, ask the hospital team whether they should provide a note or discharge letter.
Services patients often need
The official clinics and services page says the practice offers a range of clinics and healthcare services, including long-term condition care, vaccinations and sick notes. Exact services can change by staffing, appointment type, clinical need and local NHS pathways.
Getting there, access and visiting the surgery
Richford Gate Medical Practice is based on Richford Street in West London, postcode W6 7HY. It serves patients around Hammersmith, Shepherd’s Bush, Chiswick and Fulham.
By car or taxi
Use the full address and postcode W6 7HY. Tell a taxi driver you need Richford Gate Medical Practice on Richford Street.
By bus
Use TfL or your maps app for live bus routes to Richford Street, Shepherd’s Bush, Hammersmith or nearby stops. Allow extra time at busy periods.
By Tube or rail
Check live walking directions before leaving. Nearby West London transport options may include Shepherd’s Bush, Goldhawk Road, Hammersmith and other local stations depending on your route.
Access needs
If you use a wheelchair, walking aid, pram, or need hearing or language support, call before travelling and ask which entrance or appointment route is easiest.
Hello, I have an appointment at Richford Gate Medical Practice. I need help with access because [wheelchair / walking aid / pram / hearing support / language support]. What should I do when I arrive?
Richford Gate Medical Practice map
Address: Richford Gate Medical Practice, Richford Street, London, W6 7HY. Use the map for planning only. Confirm your appointment time and travel route before leaving.
What to do when Richford Gate Medical Practice is closed
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need advice today and cannot wait for the GP to reopen. |
| Mental health crisis | Samaritans 116 123 or NHS 111 | You feel unsafe, overwhelmed, or need urgent mental health support. |
| Minor illness | Local pharmacy | Medicine advice, side effects, minor illness and prescription collection questions. |
| Serious injury | A&E or urgent care | Broken bones, serious cuts, head injury, severe pain or urgent injuries. |
| Urgent prescription when closed | NHS 111 or pharmacy | If you are running out of important medicine, ask NHS 111 or a pharmacy what urgent route is available. |
Patient checklist before you call or visit
Reception usually needs it to find your record.
Make sure the practice can call you back.
Start with the main issue. You can explain more later.
Use words like “getting worse”, “today”, “child”, “elderly”, or “medicine running out”.
This helps the doctor or nurse avoid mistakes.
Use Richford Gate, Richford Street, London W6 7HY.
CQC rating and official inspection note
CQC currently lists Richford Gate Medical Centre with an overall rating of Good. The CQC record also notes provider-change information, so patients should use the live CQC page for the latest provider and inspection details.
Use the official CQC link in the source section below if you need the latest inspection status. Do not rely on copied ratings from old third-party directory pages.
Official source check and reference notes
Publish-ready as of 5 June 2026: this guide was checked against NHS.uk, the official Richford Gate Medical Practice website, the practice contact page, appointments page, prescriptions page, clinics/services page, CQC and NHS prescription-charge guidance. This independent guide may not update at the same time as NHS or practice systems.
Main reference sources used: NHS.uk was used for the official NHS GP profile, code E85016, address and new-patient status. The official Richford Gate Medical Practice website was used for phone, opening times, appointment routes, PATCHS, prescriptions, Saturday appointment notes and services. CQC was checked for inspection status. NHS.uk prescription-charge guidance was used for the current England prescription charge.
Official links: NHS.uk Richford Gate Medical Centre profile · Official practice website · Contact and opening hours · Appointments page · Prescriptions page · Clinics and services · CQC record · NHS prescription charges
Why this matters: GP opening times, online services, registration status, prescription routes, CQC records and access details can change. This page links users back to official sources so they can verify live details before calling, travelling or relying on the information.