Trumpington Street Medical Practice: NHS appointments, hours, registration and patient help
Trying to contact the Cambridge surgery, use the Clay Farm branch, submit an online request, or check what to do when the practice is closed? This guide gives you the practical patient routes first, without repeating the same facts in every card.
Use this number for: appointment help, urgent same-day questions, registration, test results, fit note queries, prescription support, or if the online form is difficult.
Trumpington Street Medical Practice
56 Trumpington Street
Cambridge, Cambridgeshire
CB2 1RG
The branch surgery is Trumpington Medical Centre, Level 2 Clay Farm Centre, Hobson Square, Trumpington, Cambridge, CB2 9FN.
Get directionsTrumpington Street Medical Practice serves patients in central Cambridge and at its Trumpington branch at Clay Farm Centre. Many visitors need one clear answer: should they call, send an online request, use the NHS App, go to the branch, speak to a pharmacy, or use NHS 111?
This page is written for normal patients, carers, students, older people, new residents, and anyone who finds GP systems confusing. It uses plain British English and avoids medical jargon wherever possible.
Trumpington Street Medical Practice opening times
The official practice opening-hours page lists different hours for the main Trumpington Street site and the Clay Farm branch. The main surgery is staffed later than the branch.
| Day | Main surgery: Trumpington Street | Branch: Clay Farm | Patient note |
|---|---|---|---|
| Monday | 8am to 6:30pm | 8am to 6pm | Same-day online medical requests are listed for weekday mornings. |
| Tuesday | 8am to 6:30pm | 8am to 6pm | Use the online route, phone, or NHS App depending on your need. |
| Wednesday | 8am to 6:30pm | 8am to 6pm | Routine medical and admin requests have listed weekday afternoon online times. |
| Thursday | 8am to 6:30pm | 8am to 6pm | Order medicine early if you need it before the weekend. |
| Friday | 8am to 6:30pm | 8am to 6pm | Do not leave urgent prescription or appointment issues until late afternoon. |
| Saturday | Closed | Closed | Evening and weekend appointments may be offered at local hubs for routine needs. |
| Sunday | Closed | Closed | Use NHS 111 for urgent non-emergency help. |
Which service should you use?
This patient route checker helps you avoid the wrong service. Use it before calling if you are unsure.
Call 999 now
Use 999 for chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, serious allergic reaction, or someone not responding.
Use NHS 111
Use NHS 111 when the surgery is closed, the problem is urgent but not life-threatening, or you are unsure which NHS service is right.
Use the GP route
Use the GP for ongoing symptoms, repeat medicine issues, fit notes, test result questions, referrals, long-term conditions, and routine health problems.
Ask a pharmacy
Use a pharmacy for minor illness, medicine advice, side effects, some Pharmacy First conditions, and prescription collection questions.
How to book an appointment
The official practice appointment page says the online GP request form helps direct you to the right care. For urgent same-day doctor requests, the practice lists the online form time as Monday to Friday, 8am to 11am. You can also phone the surgery, and reception can complete the form for you.
Online medical request
Use the official online form for a medical appointment request. For same-day matters, the practice lists Monday to Friday, 8am to 11am. Do not use online forms for emergencies.
Phone the surgery
Call the main surgery on 01223 361611. You can also contact the Clay Farm branch on 01223 845185. Explain the main problem in one short sentence.
Routine and admin requests
The practice lists routine medical requests, prescriptions, and administrative enquiries for Monday to Friday, 1:30pm to 4:30pm through the online request route. Routine requests are listed as being responded to within 2 working days.
NHS App and cancellation
The practice says appointments can be cancelled by the NHS App, by admin enquiry form on the online consulting tool, or by phone. Cancel early if you cannot attend so another patient can use the slot.
Hello, my name is [your name]. My date of birth is [your date of birth]. I am registered with Trumpington Street Medical Practice. I need help because [say the problem in one sentence]. Is this something I should send online, book by phone, or speak to NHS 111 about?
You do not need to give a long story. Start with the main problem. Reception may ask questions to direct you to the right doctor, nurse, pharmacist, or urgent service.
Helpful NHS App video for GP services
The NHS App can help with repeat prescriptions, appointment tasks, health record access, and NHS messages where available. Always follow this practice’s own online request rules for local appointment requests.
How to register with Trumpington Street Medical Practice
NHS.uk currently shows Trumpington Street Medical Practice as accepting new patients. You should still check whether your home address is in the area the practice covers before starting registration.
Use NHS Find a GP or contact the surgery. Ask: “I live at this postcode. Can I register with Trumpington Street Medical Practice?”
Start from the NHS profile or official practice website. If online registration is available, complete it carefully. If you are unsure, ask reception what to do.
You may need your full name, date of birth, address, phone number, email, previous GP, NHS number if known, and basic health information.
ID and proof of address can help. But you should not be refused GP registration only because you do not have ID, proof of address, immigration status, or an NHS number.
If you take regular medicine, tell the practice and your pharmacy early. This reduces the risk of running out while records transfer.
What to bring to your appointment
Bringing the right things can save another phone call or second visit. This is useful for new patients, carers, students, older people, and people taking several medicines.
Repeat prescriptions and medication requests
The official online services page says SystmOnline can be used to request repeat prescriptions and view parts of your medical record. You can also still use the telephone or call in to the surgery for these services.
NHS App
Use the NHS App if repeat prescription ordering is available for your account. Choose your medicine, select your nominated pharmacy, and submit the request.
SystmOnline
The official practice online services page says SystmOnline allows patients to request repeat prescriptions and view medical record information online.
Pharmacy help
Your local pharmacy can help with medicine advice, side effects, collection questions, and urgent supply routes when appropriate.
Phone if stuck
Call the main surgery or branch if you cannot use online tools. Say clearly if you are close to running out of important medicine.
Test results and blood test questions
Many patients search for GP test results after a blood test, urine test, swab, hospital letter, X-ray, or referral. The safest route is to follow the instructions given when the test was arranged.
Ask when results are expected
Before leaving an appointment, ask when the result should be back and how you will hear. Some results take longer than others.
Use online record access
The NHS App and SystmOnline may show some record information where enabled. Not all results may appear immediately.
Contact the practice if worried
If symptoms are worse, or you have not heard when expected, call or use the practice route and ask what the next step is.
Do not ignore symptoms
Do not assume “no news” always means everything is fine. If you feel seriously unwell, use NHS 111 or 999 depending on urgency.
Sick notes, fit notes and work letters
The official appointment page explains that you need a doctor’s fit note if you have been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, weekends, and bank holidays.
For shorter sickness, your employer may use self-certification. Ask them what they require.
If you need a fit note, use the official online request route or phone reception and explain the dates clearly.
Say when you became unwell, whether you are still off work, and whether you already spoke to a doctor or nurse.
If you were treated in hospital, ask the hospital team whether they should provide a note or discharge letter.
Services patients often need
Exact services can change by staffing, appointment type, clinical need, and local NHS pathways. The list below covers common GP surgery needs patients search for.
Parking, disabled access and visiting the surgery
The official contact page lists important access differences between the main Trumpington Street site and the Clay Farm branch. Check the correct site before travelling.
Main surgery access
The official contact page says there is no disabled access at the main Trumpington Street site, but disabled parking bays are directly opposite the surgery for blue badge holders.
Branch surgery access
The official contact page says parking and disabled access are available at the branch surgery at Clay Farm Centre.
Touch-in screens
The opening-hours page says both surgeries have touch-in screens to avoid waiting at reception when reception is busy.
Language and support
Ask reception for interpreter support if English is difficult. Ask about hearing support, BSL support, or reasonable adjustments before your appointment.
Hello, I need help in [language]. Can you arrange an interpreter for my appointment or phone call?
Trumpington Street Medical Practice map and directions
Main surgery: 56 Trumpington Street, Cambridge, Cambridgeshire, CB2 1RG. Use the map below for the main surgery. Check your appointment location before travelling, because some appointments may be at Clay Farm or an extended-access hub.
By car or taxi
Use postcode CB2 1RG for the main surgery. For the branch, use Clay Farm Centre, Hobson Square, Trumpington, CB2 9FN.
By train
Cambridge station is the main nearby railway station for central Cambridge. Check live routes before travelling, especially if mobility is difficult.
By bus
Use Traveline or Google Maps for live local bus routes to Trumpington Street or Clay Farm Centre. City centre traffic can affect journey times.
Before leaving
Check whether your appointment is at Trumpington Street, Clay Farm, or an extended-access hub. Take appointment details, medicine list, and your phone.
What to do when the surgery is closed
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need help today and cannot wait for the surgery to reopen. |
| Mental health emergency | 999, NHS 111, or Samaritans 116 123 | A mental health emergency should be taken as seriously as a physical emergency. |
| Minor illness | Local pharmacy | Coughs, colds, sore throat, minor rash, medicine advice, and Pharmacy First queries. |
| Serious injury | A&E or urgent care | Broken bones, serious cuts, head injury, severe pain, or urgent injuries. |
| Routine evening/weekend need | Ask reception about extended access | The practice says evening and weekend appointments may be available at local hubs for routine, non-urgent care. |
Patient checklist before you call or visit
Main surgery is Trumpington Street. Branch is Clay Farm Centre.
Reception usually needs it to find your record.
Start with the main issue. You can explain more later.
Same-day online medical requests are listed for 8am to 11am on weekdays.
This helps the doctor or nurse avoid mistakes.
Main-site disabled access is limited. Branch access is listed as available.
CQC rating and official quality note
CQC currently lists Trumpington Street Medical Practice as rated Good. CQC’s overview also shows Good across the main assessed areas, including safe, effective, caring, responsive and well-led.
Use the official CQC profile for the latest inspection information before quoting the rating elsewhere. Ratings can change after inspections or reviews.
Official source check and reference notes
Publish-ready as of 5 June 2026: this guide was checked against NHS.uk, the official Trumpington Street Medical Practice website and CQC. It is an independent directory guide and may not update at the same time as NHS or practice systems.
Main reference sources used: NHS.uk was used for the official GP profile, address and new-patient status. The official practice website was used for main and branch addresses, phone numbers, opening hours, online request times, appointment notes, SystmOnline information and accessibility notes. CQC was used for the current rating status.
Official links: NHS.uk Trumpington Street Medical Practice profile · Official practice website · Official opening hours · Official online request page · CQC profile · NHS 111 online · NHS App
Why this matters: GP opening times, online forms, access details, CQC records and registration status can change. Always verify important live details before calling, travelling or relying on the information.