Townhead Medical Practice: appointments, hours, registration and patient help
Trying to book a GP appointment near Alexandra Parade, order regular medicine, register with the practice, or work out what to do when the surgery is closed? This guide gives you the practical routes first, in plain English.
Use this number for: appointment questions, urgent same-day GP help, registration support, access questions, test result questions, sick note queries, or if you cannot use online services.
Townhead Health Centre
16 Alexandra Parade
Glasgow
G31 2ES
The practice location information says the Health Centre is part of the Queen Elizabeth Building at Glasgow Royal Infirmary, not a separate stand-alone building.
Get directionsTownhead Medical Practice is an NHS Scotland GP surgery based at Townhead Health Centre on Alexandra Parade in Glasgow. Many people search for it when they need a phone number, appointment route, repeat prescription help, registration details, or directions to the health centre.
This page is written like a patient desk guide. It avoids jargon and explains what to do next. It is useful if you are new to Glasgow, caring for someone, nervous about calling a GP, or not sure whether to call the practice, NHS 24, a pharmacy, or 999.
Townhead Medical Practice opening times
NHS 24 currently lists Townhead Medical Practice as open Monday to Friday from 08:30 to 18:00. The practice FAQ says opening is Monday to Friday, 8.00am to 6.00pm, with closure from 12.30pm to 1.30pm except for emergencies. Because official pages show slightly different wording, check the practice website before travelling.
| Day | Listed opening information | Patient note |
|---|---|---|
| Monday | 08:30 to 18:00 on NHS 24 listing | Call early if you need same-day GP help. |
| Tuesday | 08:30 to 18:00 on NHS 24 listing | Use phone, reception, or Patient Access if available to you. |
| Wednesday | 08:30 to 18:00 on NHS 24 listing | Use routine routes for non-urgent questions. |
| Thursday | 08:30 to 18:00 on NHS 24 listing | Order regular medicine before you run out. |
| Friday | 08:30 to 18:00 on NHS 24 listing | Do not leave urgent admin or medicine questions until late afternoon. |
| Saturday | Closed on normal listing | Use NHS 24 on 111 if the problem cannot wait. |
| Sunday | Closed on normal listing | Use 999 for emergencies, NHS 24 on 111 for urgent non-emergency advice. |
Which service should you use?
This is the quickest way to avoid the wrong route. Choose the option that matches how serious the problem is.
Call 999 now
Use 999 for chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, seizure, a serious allergic reaction, or someone not responding.
Use NHS 24 on 111
Use NHS 24 when you are unwell, the GP is closed, and it cannot wait until the practice reopens. You can also call 111 if you are not sure which NHS service to use.
Call Townhead Medical Practice
Use the GP for ongoing symptoms, repeat medicine issues, sick notes, test result questions, referrals, long-term conditions, mental health support, and routine health problems.
Ask a pharmacy
Use a pharmacy for medicine advice, minor illness, side effects, prescription collection questions, and help with common problems that do not need a GP appointment.
How to book a Townhead Medical Practice appointment
The official practice appointment page says consultations are by appointment only. It lists three main routes: attending reception in person, calling the practice, or using EMIS Patient Access if you are registered for that service and have a PIN.
Call the practice
Call 0141 483 1740. Say your name, date of birth, phone number, and one short sentence about the problem. Reception may ask questions so they can direct you to the right person.
Good for: same-day concerns, symptoms getting worse, children, older patients, urgent admin, and if online systems are difficult.
Attend reception
You can arrange appointments by attending reception in person. This can help if you struggle with forms, phones, hearing, language, or online access.
Bring: your name, date of birth, phone number, medicine list, and any letter the practice needs to see.
Use Patient Access if enabled
The practice says appointments can be made online using EMIS Patient Access if you are registered for this service and have a PIN. When booking online, give a short reason for the appointment when asked.
Note: online booking availability can change, so check the official practice page.
Ask if another service is better
Sometimes a GP appointment is not the best route. You may be directed to a nurse, pharmacist, hospital service, NHS 24, or another local health service.
This is normal. It is about getting you the right help, not refusing care.
Hello, my name is [your name]. My date of birth is [your date of birth]. I am a patient at Townhead Medical Practice. I need help because [say the problem in one sentence]. Is there anything available today, this week, or as soon as possible?
If you are calling for a child, partner, elderly parent, or someone you care for, say that clearly at the start.
How to register with Townhead Medical Practice
The official practice site has an online registration page. Registration is usually based on whether you live in the area the practice covers. Always check directly with the surgery before assuming you can register.
Ask the practice whether your home address is in the area they cover. You can also use NHS Scotland service search tools where available.
The practice website includes a register online page. If you cannot use it, ask reception for help with registration.
You may need your full name, date of birth, address, phone number, previous GP, NHS number or CHI number if known, and basic health information.
ID and proof of address can make registration easier. If you do not have standard documents, ask reception what to do instead. Do not guess or use false details.
If you take regular medication, tell the practice and pharmacy as soon as you register. This helps reduce the risk of running out while your records move.
What to bring to your appointment
Bringing the right things can save another call or second visit. This is especially helpful for new patients, carers, older patients, and people taking several medicines.
Townhead Medical Practice repeat prescriptions
The official prescription page says prescription requests can be made in person at reception by completing the request form, through Patient Access after registration, or by calling the dedicated prescription phone number. It also says the practice does not take prescription requests over the main reception number.
Use the dedicated prescription number
The practice lists a dedicated prescription line: 0141 483 1760. Use this during opening hours for prescription requests where appropriate.
Use Patient Access
If you are registered for Patient Access, you may be able to request repeat medicine online. Ask reception if you need help getting set up.
Complete a reception form
The practice says prescription requests can be made in person by completing the request form at reception. This can help if online systems are difficult.
Ask your pharmacy
Your regular pharmacy may help with repeat prescription processes, collection questions, medicine advice, and side effects.
Test results and blood test questions
The practice FAQ says the doctor or nurse arranging the test should tell you how and when to get the result. Some results take longer than others. If you are worried, ask the practice what the next step is.
Ask when to expect results
Before leaving your appointment, ask when the result should be ready and how you will hear. Write this down if you might forget.
Use the route they gave you
Follow the instruction from the doctor or nurse. Do not assume every result will be handled in the same way.
Call if you are worried
If symptoms are worse, or you have not heard when expected, contact the practice and ask what to do next.
Do not ignore worsening symptoms
If you become seriously unwell, use NHS 24 on 111 or 999 depending on the urgency. Do not wait only for a test result.
Sick notes, fit notes and work letters
A fit note is the note many employers ask for when you are off work because of illness. You may not need a GP fit note for the first few days of sickness because self-certification may apply.
Ask whether they need a self-certification form or a GP fit note.
If you need a fit note, call reception or use the practice route and explain the date your illness started.
Say when you became unwell, whether you are still off work, and whether you have already spoken to a doctor or nurse.
If you were treated in hospital, ask the hospital team whether they should provide a note or discharge letter.
Services patients often need
Exact services can change by staffing, appointment type, clinical need, and local NHS Scotland pathways. The list below covers common GP surgery needs patients search for.
Getting there, access and visiting the health centre
Townhead Medical Practice is based at Townhead Health Centre, 16 Alexandra Parade, Glasgow G31 2ES. The official location page says the Health Centre is part of the Queen Elizabeth Building of Glasgow Royal Infirmary and is not a free-standing building.
By car or taxi
Use the full address and postcode G31 2ES. Tell a taxi driver you need Townhead Health Centre at 16 Alexandra Parade, near the Glasgow Royal Infirmary site.
By bus
Alexandra Parade is served by local Glasgow bus routes. Use Traveline Scotland or your maps app for live bus times before travelling.
By train
Check live walking directions from your station before leaving. Glasgow Queen Street, High Street and other central routes may be useful depending on where you travel from.
Lift access
The official location page says there is lift access to the concourse from road level at Alexandra Parade and lift access to the Health Centre from Wishart Street.
Hello, I have an appointment at Townhead Medical Practice. I need help with access because [wheelchair / walking aid / pram / hearing support / language support]. Which entrance should I use?
Townhead Medical Practice map
Address: Townhead Health Centre, 16 Alexandra Parade, Glasgow, G31 2ES. Use the map for planning only. Confirm your appointment time and travel route before leaving.
What to do when Townhead Medical Practice is closed
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, not responding. |
| Urgent but not life-threatening | Call NHS 24 on 111 | You are unwell, the GP is closed, and it cannot wait until the practice reopens. |
| Mental health crisis | Samaritans 116 123 or NHS 24 on 111 | You feel unsafe, overwhelmed, or need urgent mental health support. |
| Minor illness | Local pharmacy | Medicine advice, side effects, minor illness, and prescription collection questions. |
| Serious injury | A&E or urgent care | Broken bones, serious cuts, head injury, severe pain, or urgent injuries. |
| Urgent prescription when closed | NHS 24 or pharmacy | If you are running out of important medicine, ask NHS 24 or a pharmacy what urgent route is available. |
Patient checklist before you call or visit
Reception usually needs it to find your record.
Make sure the practice can call you back.
Start with the main issue. You can explain more later.
Use words like “getting worse”, “today”, “child”, “elderly”, or “medicine running out”.
This helps the doctor or nurse avoid mistakes.
Townhead Health Centre is inside the Queen Elizabeth Building site.
Official source check and reference notes
Publish-ready as of 5 June 2026: this guide was checked against NHS 24 Scotland, the official Townhead Medical Practice website, the practice appointment page, prescription page, location page, and out-of-hours page. This independent guide may not update at the same time as NHS Scotland or practice systems.
Main reference sources used: NHS 24 Scotland was used for the official listing, address, phone number and normal opening times. The official practice website was used for appointments, Patient Access, prescription routes, out-of-hours guidance and building access notes.
Official links: NHS 24 Townhead Medical Practice listing · Official practice website · Appointments page · Prescription requests · Location page · Out of hours
Why this matters: GP opening times, online services, registration access, prescription routes and building details can change. This page links users back to official sources so they can verify live details before calling, travelling or relying on the information.