Portland Medical Practice: appointments, hours, registration and patient help
Trying to contact the surgery, book a GP appointment, register as a new patient, order repeat medicine, or find the Anchor Meadow building? This guide gives the practical routes first, then explains what to do next in plain British English.
Use this number for: urgent same-day appointment questions, registration support, prescription problems, home visit requests, access needs, test result questions, sick note queries, or if online forms are difficult.
Anchor Meadow Health Centre
Westfield Drive
Aldridge, Walsall
West Midlands
WS9 8AJ
Use the full address for directions. Searching only “Portland Medical Practice” may show other UK practices with similar names.
Get directionsPortland Medical Practice is often searched by patients who need a quick route into NHS GP care in Aldridge and nearby Walsall areas. Some people want the phone number, some need the online request form, some need repeat medicine, and some are trying to register after moving locally.
This page is written as a patient help desk, not as a formal leaflet. It explains what to do, what to say, what to bring, when to use the NHS App, and when to use NHS 111 instead of waiting for a GP reply.
Is Portland Medical Practice open today?
The official practice information says the surgery is open Monday to Friday from 8:00am to 6:30pm, excluding bank holidays. The practice also says early morning consultations are available and should be requested through the online consultation service.
| Day | Listed opening time | Patient note |
|---|---|---|
| Monday | 8:00am to 6:30pm | Call early for urgent same-day help. Use online routes for routine requests. |
| Tuesday | 8:00am to 6:30pm | Good for appointment, prescription, registration and admin questions. |
| Wednesday | 8:00am to 6:30pm | Use the online form if your request is not urgent. |
| Thursday | 8:00am to 6:30pm | Order repeat medicines early if you need them before the weekend. |
| Friday | 8:00am to 6:30pm | Do not leave prescription or urgent admin questions until late afternoon. |
| Saturday | Closed for normal surgery | For evening or Saturday GP access, the practice signposts patients to OurNet when available. |
| Sunday | Closed | Use NHS 111 for urgent non-emergency help. Call 999 for emergencies. |
Which service should you use?
This quick guide helps you choose the right NHS route before calling. It keeps the phone call shorter and helps you avoid the wrong service.
Call 999 now
Use 999 for chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, seizure, serious allergic reaction, or someone not responding.
Use NHS 111
Use NHS 111 when you need urgent help and the GP is closed, or when you are not sure which service is right. You can use 111 online or call 111.
Contact Portland Medical Practice
Use the GP for ongoing symptoms, repeat medicine issues, sick notes, test result questions, referrals, long-term conditions and routine health problems.
Ask a pharmacy
Use a pharmacy for medicine advice, minor illness, prescription collection, side effects, and Pharmacy First conditions where suitable.
How to book a Portland Medical Practice appointment
For urgent same-day appointment help, use the phone route. For non-urgent medical or admin requests, the official practice appointment page says the online system is open Monday to Friday and the practice usually reviews requests within 48 hours, often the same day.
Call reception
Call 01922 450950. Say your name, date of birth, phone number and one short sentence about the problem. Reception may ask questions so they can direct you to the right person.
Good for: urgent same-day concerns, children, older patients, worsening symptoms, medicine problems, and if online services are hard for you.
Use the online request form
The practice offers online contact for non-urgent medical problems and admin requests, including sick note requests. Use clear details and explain what you need.
Best for: routine problems, admin messages, fit note questions, prescription messages and non-urgent follow-up requests.
Use the NHS App
The NHS App can help with prescriptions, some appointments, messages, health records and test results where enabled. You can also cancel some appointments through NHS online services.
Useful for: repeat prescriptions, upcoming appointment checks, account access and managing NHS services on your phone.
Cancel if you cannot attend
If you cannot attend, cancel as soon as possible. The practice says you can cancel by ringing reception, using the NHS App, or replying CANCEL to an appointment reminder text where available.
Hello, my name is [your name]. My date of birth is [your date of birth]. I am a patient at Portland Medical Practice. I need help because [say the problem in one sentence]. Is there anything available today, this week, or as soon as possible?
You do not need to explain everything at once. Start with the main problem. Reception may ask extra questions so the surgery can choose the right doctor, nurse or service.
Helpful NHS App video for appointments and prescriptions
This video is useful if you are new to the NHS App. It can help you understand repeat prescriptions, messages, appointments and some record access. Always follow Portland Medical Practice’s own instructions for local appointment routes.
How to register with Portland Medical Practice
NHS.uk currently shows Portland Medical Practice as accepting new patients. You should still check whether your home address is in the area the practice covers before starting registration.
Use NHS Find a GP or contact the surgery. Ask: “I live at this postcode. Can I register with Portland Medical Practice?”
Start from the NHS profile or the official practice website. If online registration is available, complete it carefully. If not, ask reception what to do.
You may need your name, date of birth, address, phone number, email, previous GP, NHS number if known and basic health information.
ID and proof of address can help. NHS guidance says you should not be refused GP registration only because you do not have ID, proof of address, immigration status, or an NHS number.
If you take regular medicine, tell the practice and your pharmacy when you register. This helps reduce the risk of running out while records transfer.
What to bring to your GP appointment
Bringing the right things can save another phone call or second visit. This is especially useful for new patients, carers, older patients and people taking several medicines.
Portland Medical Practice repeat prescriptions
Order repeat medicine before you run out. The practice prescription request information says prescription processing takes 48 hours, so allow enough time before weekends, bank holidays or travel.
NHS App
Use the NHS App if repeat prescription ordering is available for your account. Choose your medicine, select your nominated pharmacy and submit the request.
Practice online route
Use the official Portland Medical Practice website for medication request routes and prescription guidance.
Pharmacy help
Your local pharmacy can often help with repeat prescription processes, medicine advice, side effects and collection questions.
Phone if stuck
If you cannot use online tools, call reception and ask which prescription route is right for you. Say clearly if you are close to running out.
Portland Medical Practice test results and blood test questions
Many patients search for test results after a blood test, urine test, swab, hospital letter, X-ray or referral. The safest route is to follow the instruction given when your test was arranged.
Ask when results are expected
Before leaving your appointment, ask when the result should be back and how you will hear. Some results take longer than others.
Check the NHS App if available
Some patients can see parts of their GP record or test information through the NHS App. Availability depends on account access and practice settings.
Call if you are worried
If symptoms are worse, or you have not heard when expected, call reception and ask what the next step is.
Do not ignore symptoms
Do not assume “no news” always means everything is fine. If you feel worse, use the right urgent service.
Sick notes, fit notes and work letters
A fit note is the note many employers ask for when you are off work because of illness. You may not need a GP fit note for the first few days of sickness, because self-certification may apply.
Ask whether they need a self-certification form or a GP fit note.
The official appointment page says the online system can be used for admin queries such as sick note requests.
Say when you became unwell, whether you are still off work and whether you have already spoken to a doctor or nurse.
If you were treated in hospital, ask the hospital team whether they should provide a note or discharge letter.
Services patients often need
Exact services can change by staffing, appointment type, clinical need and local NHS pathways. These are common GP surgery services and patient requests.
Parking, disabled access and visiting the surgery
Portland Medical Practice is based at Anchor Meadow Health Centre in Aldridge. Check the official NHS profile and practice website for current facilities before travelling, especially if access is important for you.
Access needs
If you use a wheelchair, have mobility issues, or need help entering the building, call before travelling and ask what support is available on the day.
Parking and arrival
Use the full postcode WS9 8AJ for route planning. Allow extra time if you are attending during busy surgery hours.
Children and babies
Bring nappies, wipes, snacks, the red book if relevant and something quiet for your child if there may be a wait.
Language and hearing support
Ask for interpreter support when booking if English is difficult. Ask about text relay, induction loop, BSL support, or other reasonable adjustments if needed.
Hello, I need help in [language]. Can you arrange an interpreter for my appointment or phone call?
Portland Medical Practice map and directions
Address: Anchor Meadow Health Centre, Westfield Drive, Aldridge, Walsall, West Midlands, WS9 8AJ. Use the map for planning only. Confirm your appointment time before leaving.
By car or taxi
Use postcode WS9 8AJ. Ask the driver to use “Anchor Meadow Health Centre, Westfield Drive” rather than only “Portland Medical Practice”.
By bus
Use Traveline or Google Maps for live bus routes to Aldridge and Westfield Drive. Bus times can change.
By train
Check your nearest rail route into Walsall or nearby stations, then use local bus, taxi or walking directions to Anchor Meadow Health Centre.
Before leaving home
Take your phone, appointment details, medicine list, glasses or hearing aids and any paperwork the surgery asked for.
What to do when Portland Medical Practice is closed
The practice signposts patients to NHS 111 for urgent medical help when closed. The official website also mentions OurNet for evening and Saturday GP access where available.
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need advice today and cannot wait for the GP to reopen. |
| Evening or Saturday GP access | OurNet 01922 501999 | The official practice website signposts to OurNet for GP access between 6:30pm and 9:00pm or Saturdays when available. |
| Mental health crisis | Samaritans 116 123 or NHS 111 | You feel unsafe, overwhelmed, or need urgent mental health support. |
| Minor illness | Local pharmacy | Coughs, colds, sore throat, minor rash, medicine advice and Pharmacy First queries. |
| Urgent prescription when closed | NHS 111 or pharmacy | If you are running out of important medicine, ask NHS 111 or a pharmacy what urgent route is available. |
Patient checklist before you call or visit
Reception usually needs it to find your record.
Make sure the practice can call you back.
Start with the main issue. You can explain more later.
Use words like “getting worse”, “today”, “child”, “elderly”, or “medicine running out”.
This helps the GP or nurse avoid mistakes.
Use Anchor Meadow Health Centre, Westfield Drive, WS9 8AJ.
CQC rating and official quality check
CQC lists Portland Medical Practice at Anchor Meadow Health Centre as rated Good. The CQC page says the latest inspection was on 1 and 5 November 2018, with the report published on 12 December 2018. CQC also records a review of available information and data on 6 July 2023.
Use the CQC website for the live inspection status before quoting the rating elsewhere. Ratings can change after inspections or provider updates.
Official source check and reference notes
Publish-ready as of 31 May 2026: this guide was checked against NHS.uk, the official Portland Medical Practice website, the official appointment and prescription request pages, CQC and NHS prescription charge guidance. This page is an independent directory guide, not the official NHS or practice website.
Main reference sources used: NHS.uk was used for the official GP profile, address and new-patient status. The official practice website was used for phone number, surgery opening times, out-of-hours signposting, appointment information and prescription request guidance. CQC was used for the inspection rating and review status. NHS.uk was used for current prescription charge wording.
Official links: NHS.uk Portland Medical Practice profile · Official Portland Medical Practice website · Official appointments page · Official contact details · CQC Portland Medical Practice record · NHS 111 online · NHS App
Why this matters: GP opening times, appointment systems, prescription rules, registration status and out-of-hours routes can change. This guide links back to official sources so patients can verify live details before calling, travelling or relying on the information.