Old Machar Medical Practice: NHS GP surgery help for King Street and Jesmond
Trying to contact Old Machar Medical Practice in Aberdeen and not sure which route to use? This guide explains appointments, eConsult, Patient Access, prescriptions, registration status, King Street and Jesmond site details, test results, sick notes, maps and what to do when the surgery is closed.
Use this number for: appointments, urgent same-day GP help, general enquiries, registration questions, test-result questions, sick note queries, access needs, or if online services are difficult for you.
King Street Surgery
526–528 King Street
Aberdeen AB24 5RS
Jesmond Surgery
Jesmond Drive
Aberdeen AB22 8UR
Use the site named on your appointment message or letter. If unsure, call before travelling.
View mapsOld Machar Medical Practice serves registered patients through its King Street and Jesmond surgery sites in Aberdeen. For most people, the key question is not just “what is the phone number?” but “which number or online route should I use for this problem?”
This guide is written in plain British English for local patients, students, older people, carers, parents, new residents and anyone nervous about contacting a GP practice. It is not the official NHS Scotland website. It helps you choose the right route, then links back to official sources before you call, travel or rely on live details.
Old Machar Medical Practice opening hours
NHS 24 lists normal opening times for Old Machar Medical Practice King Street Surgery as Monday to Thursday from 8:00am to 6:00pm and Friday from 8:00am to 5:45pm. The official Old Machar website also publishes public holiday closures and special opening changes.
| Day | NHS 24 listed opening time | Patient note |
|---|---|---|
| Monday | 8:00am to 6:00pm | Call early for urgent appointment help. Use online services for suitable routine requests. |
| Tuesday | 8:00am to 6:00pm | Use the main phone number or online services depending on your request. |
| Wednesday | 8:00am to 6:00pm | Good for routine admin, test result and prescription questions. |
| Thursday | 8:00am to 6:00pm | Order medicines early if you need them before the weekend. |
| Friday | 8:00am to 5:45pm | Do not leave urgent prescription or sick note questions until late afternoon. |
| Saturday | Closed | Call NHS 24 on 111 for urgent non-emergency help. |
| Sunday | Closed | Use 999 for emergencies or NHS 24 on 111 for urgent advice. |
Which NHS route should you use?
This section helps you choose the right route before calling. It can save time and reduce stress.
Call 999 now
Use 999 for chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, seizure, serious allergic reaction, or someone not responding.
Call NHS 24 on 111
Use 111 when you need urgent help and the GP is closed, or you are not sure which NHS service is right. NHS 24 is the urgent advice route for Scotland.
Contact Old Machar
Use the GP for ongoing symptoms, long-term conditions, test results, sick notes, repeat medicine questions, referrals and routine health problems.
Ask a pharmacy
Use a pharmacy for medicine advice, minor illness, prescription collection, and common problems that may not need a GP appointment.
How to book an Old Machar Medical Practice appointment
The practice lists eConsults, vConsults and Patient Access links on its website, and the main appointments and enquiries number is 0345 337 0510. The right route depends on whether your problem is urgent, routine, online, administrative or about medication.
Phone appointments and enquiries
Call 0345 337 0510. Say your name, date of birth, phone number and one clear sentence about the problem. If your issue is urgent, say that at the start.
Use eConsult where suitable
Use the official eConsult link for suitable online clinical or admin requests. Do not use online forms for emergencies or symptoms that are getting worse quickly.
Use vConsult if arranged
The practice lists vConsult links. Use video consultation only if the practice has arranged or directed you to that route.
Use Patient Access if enabled
The website links to Patient Access forms and instructions. This can help with online GP tasks where the practice has enabled access for your account.
Hello, my name is [your name]. My date of birth is [your date of birth]. I am a patient at Old Machar Medical Practice. I need help because [say the problem in one sentence]. Is this something I should book, submit online, or speak to someone about today?
If you are calling for a child, partner, elderly parent or someone you care for, say that clearly at the start.
Digital GP access: eConsult, vConsult and Patient Access
Old Machar lists several digital service links. Use the one that matches your situation and follow the current instructions on the official website.
eConsult
Useful for suitable online clinical or admin requests. If your symptoms are severe, urgent, or worsening quickly, use phone, NHS 24 or 999 instead.
vConsult
Use only if the practice has arranged a video consultation or told you to use that link for your appointment.
Patient Access
The practice website links to Patient Access application forms and instructions. Follow the current official route before setting up or using access.
Update contact details
The official website has an online form to update your title, name, address, telephone number, email or next of kin details. Keeping contact details current helps the practice reach you.
Can you register with Old Machar Medical Practice?
The official registration page currently says Old Machar Medical Practice is full and that both King Street and Jesmond branches are at maximum capacity. It says the practice is not currently in a position to register new patients and that this temporary measure will be kept under review.
The current official page says the practice is full and not registering new patients.
If you need to register with a GP in Aberdeen, use official NHS Scotland guidance and local GP finder routes.
The official baby registration page says newborns of currently registered patients permanently resident within the practice boundary may apply for registration.
If you are unregistered and need urgent help, use NHS 24 on 111, a pharmacy, urgent care or 999 depending on severity.
What to bring to your Old Machar GP appointment
Bringing the right things can save another call or second visit. This is useful for new patients, carers, older patients and people taking several medicines.
Old Machar Medical Practice repeat prescriptions
The official website lists separate dedicated prescription telephone lines for the King Street and Jesmond sites, and also says prescriptions can be ordered online. Use the number for the branch linked to your prescription record if you have been told which branch to use.
King Street prescriptions
Use 01224 846601 for King Street prescription requests, according to the official contact details.
Jesmond prescriptions
Use 01224 846570 for Jesmond Drive prescription requests, according to the official contact details.
Online prescription route
The official website says prescriptions can be ordered online. Use the current online link from the practice website.
Pharmacy support
Your pharmacy may help with collection, medicine advice and prescription timing. Ask how long your medicine will take before you run out.
Old Machar Medical Practice test results and follow-up questions
Test result routes can change, so follow the instruction given when your test was arranged. If you had blood tests, urine tests, swabs, scans or hospital letters, ask when results are expected and how you will hear.
Ask when results are expected
Before leaving an appointment, ask when the result should be back and whether you should phone, use online access, or wait for the practice to contact you.
Have test details ready
When asking about results, know what test was done, when it was done, and who requested it. This helps the team find the correct result.
Do not ignore symptoms
Do not assume “no news” always means everything is fine. If you feel worse, use the right urgent service.
Hospital tests may use hospital routes
If a hospital arranged the test, the result or follow-up may come from the hospital team rather than the GP practice.
Sick notes, medical certificates and letter requests
The Old Machar website mentions medical certificates and letter requests. A fit note or medical certificate is often needed by employers when you are off work because of illness. Some letters are not NHS services and may take time.
Ask whether a self-certification form, fit note, medical certificate or private letter is required.
Use the medical certificate or letter-request route shown on the official website, or call reception if unsure.
Say when you became unwell, whether you are still off work and whether you have already spoken to a clinician.
If you were treated in hospital, ask the hospital team whether they should provide a note or discharge letter.
Services patients often need at Old Machar Medical Practice
Exact services can change by staffing, appointment type, clinical need and NHS Grampian pathways. The list below covers common GP surgery needs patients search for.
Access, travel and visiting the correct surgery site
Old Machar has two listed sites. Check whether your appointment is at King Street Surgery or Jesmond Surgery before travelling. If you are unsure, call the main number first.
King Street Surgery
Use 526–528 King Street, Aberdeen, AB24 5RS. The official contact page also lists What3Words ///prom.daring.rods.
Jesmond Surgery
Use Jesmond Drive, Aberdeen, AB22 8UR. The official contact page also lists What3Words ///pipe.folds.fires.
By bus
Use Traveline Scotland or Google Maps for live routes to King Street or Jesmond Drive. Route times can change because of roadworks, university traffic or local events.
Access or language needs
If you need mobility help, interpreter support, hearing support or extra time at reception, contact the practice before travelling.
Hello, I have an appointment with Old Machar Medical Practice. Can you confirm whether I should attend King Street Surgery or Jesmond Surgery?
Old Machar Medical Practice map and directions
Use the correct surgery site named in your appointment message or letter. If you are not sure, call before travelling.
King Street Surgery map
Address: 526–528 King Street, Aberdeen, AB24 5RS.
Jesmond Surgery map
Address: Jesmond Drive, Aberdeen, AB22 8UR.
What to do when Old Machar Medical Practice is closed
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, not responding. |
| Urgent but not life-threatening | Call NHS 24 on 111 | You need advice today and cannot wait for the GP to reopen. |
| Mental health crisis | Samaritans 116 123 or NHS 24 | You feel unsafe, overwhelmed, or need urgent mental health support. |
| Minor illness | Local pharmacy | Coughs, colds, sore throat, minor rash, medicine advice and prescription questions. |
| Serious injury | A&E or urgent care | Broken bones, serious cuts, head injury, severe pain, or urgent injuries. |
| Urgent prescription when closed | NHS 24 or pharmacy | If you are running out of important medicine, ask NHS 24 or a pharmacy what urgent route is available. |
Patient checklist before you call or visit
Reception usually needs it to find your record.
Ask whether your appointment is at King Street or Jesmond.
King Street and Jesmond have different prescription lines.
Use words like “getting worse”, “today”, “child”, “elderly”, or “medicine running out”.
The official site says medical questions cannot be answered by email.
Normal hours may not apply on listed closure dates.
Inspection and official source note
Old Machar Medical Practice is in Scotland, so a CQC rating is not used here. CQC regulates health and care services in England. For current Scottish GP information, use NHS 24, NHS Grampian and the official Old Machar Medical Practice website.
Official source check and reference notes
Publish-ready as of 29 May 2026: address details, reception number, prescription lines, normal opening times, registration status, online-service links, public holiday notes and patient-contact guidance were checked against NHS 24 and the official Old Machar Medical Practice website. This independent guide may not update at the same time as NHS Scotland or the practice website.
Main reference sources used: NHS 24 was used for the official King Street GP listing, address, reception number and normal opening times. The official Old Machar website was used for both-site contact details, prescriptions, eConsult/vConsult/Patient Access links, public holiday information, registration status, baby registration notes, contact-update forms and email safety guidance. CQC was not used as a rating source because this is a Scottish GP practice.
Official links: NHS 24 Old Machar King Street listing · Official Old Machar Medical Practice website · Official contact details · Official opening times · Official important dates · Official registration status · Official baby registration page · NHS 24