Emergency first: This is an independent patient guide, not the NHS, NHS 111, CQC or Woodside Medical Practice. Call 999 now for chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, severe burns, seizure not stopping, severe allergic reaction, overdose, acute confusion, serious injury, or if someone is not responding. If it is urgent but not life-threatening, use NHS 111 online or call 111.
Woodside Telford NHS GP action guide
Woodside Medical Practice: GP appointments, hours, prescriptions, doctors and patient routes
Woodside Medical Practice is an NHS GP surgery in Woodside, Telford. This page is built as a practical patient dashboard: call the surgery, book same-day GP help, order repeat medicine through Accurx/Patient Access, register, check blood-test rules, find the practice, use Pharmacy First, and choose NHS 111 or 999 safely when the surgery is closed.
Need care?
Call 8am / AccurxChoose appointment, prescription or NHS 111 route.
✓Right route first
Main surgery phone
Use this for: same-day GP appointment booking from 8am, nurse or HCA booking, blood test or blood pressure appointment, first contact physiotherapy, home visit request before 10:30am, prescription problem, registration help, access needs, or if online services are difficult.
Address and naming note
Woodside Medical Practice
Park Lane
Woodside
Telford
TF7 5NR
NHS and CQC also show the regulated location as The New Surgery / Wensley Green, Woodside, Telford, TF7 5NR. These references point to the same Woodside GP surgery area. Use the official practice wording and postcode for directions.
Open directionsPhone
01952 586691
NHS code
M82042
Weekday hours
8am–6:30pm
CQC
Overall Good
Fast answer: Woodside Medical Practice is at Park Lane, Woodside, Telford, TF7 5NR. Call 01952 586691. The official site lists opening as Monday–Friday 8:00am–6:30pm, weekends closed. GP appointments are currently book-on-the-day; contact the practice at 8am Monday–Friday for a same-day doctor appointment. The practice says home-visit requests should be made by 10:30am. Repeat prescriptions can be ordered online through Patient Access, the NHS App, the website/Accurx route, the prescription box or a chosen pharmacy, and need 3 full clear working days.
Need this? Do this first
Start here before phoning, filling a form, travelling, or waiting for the wrong service.
| Need | Do this | Clickable action |
|---|---|---|
| Life-threatening emergency | Do not wait for GP, Accurx, Patient Access or reception. | Call 999 |
| Urgent but not life-threatening | Use NHS 111 when closed, at weekends, bank holidays, or when unsure. | Open NHS 111 online |
| Same-day GP appointment | Call the practice at 8am Monday–Friday. | Call 01952 586691 |
| Routine nurse/HCA appointment | Phone or visit reception; examples include blood pressure, blood tests, reviews and clinic work. | Call reception |
| Repeat prescription | Use Patient Access, NHS App, Accurx request, prescription box or chosen pharmacy. | Request via Accurx |
| Emergency repeat medicine | Use NHS 111 online/call 111; the practice says urgent supplies now go through NHS 111 referral to a participating pharmacy. | Emergency prescription |
| Back, neck or joint pain | Ask for First Contact Physiotherapy, available at the practice for suitable patients. | Physio guide |
| Register as patient | Check catchment first, then register online or in person. | Register / catchment |
| Find the surgery | Use Park Lane, Woodside, Telford TF7 5NR. | Open map |
60-second route finder: GP, nurse, physio, pharmacy, NHS 111 or 999?
This is the section most patients actually need. Choose the route that matches the problem.
Call 999
Chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, severe burns, seizure not stopping, overdose, severe allergic reaction, serious injury or not responding.
Use NHS 111
Urgent but not life-threatening, surgery closed, weekend, bank holiday, or emergency repeat medication need.
Call at 8am for GP
The practice says all GP appointments are currently book-on-the-day. Phone at 8am Monday–Friday for same-day doctor appointments.
Use nurse/HCA
Blood pressure checks, blood tests requested by a clinician, health checks and practice nursing tasks can often be booked with the clinical team.
Use First Contact Physio
Soft tissue injuries, sprains, strains, sports injuries, arthritis/joint pain, spinal pain and nerve symptoms may be suitable for FCP.
Use Pharmacy First
For seven common clinical pathways, urgent repeat medicine supply via NHS 111 referral, and minor illness pharmacy help where appropriate.
Opening hours, entry notice and bank holiday warning
| Day / item | Official detail | Patient tip |
|---|---|---|
| Monday | 8:00am–6:30pm | Call from 8am for same-day GP appointment. |
| Tuesday | 8:00am–6:30pm | Use phone/reception for blood tests and blood pressure appointments. |
| Wednesday | 8:00am–6:30pm | Allow a week between medication-review bloods and review appointment. |
| Thursday | 8:00am–6:30pm | Order prescriptions early if weekend is coming. |
| Friday | 8:00am–6:30pm | Friday prescription requests may not be ready until the following Wednesday. |
| Saturday | Closed | Use NHS 111 if urgent but not life-threatening. |
| Sunday | Closed | Use 999 for emergencies and 111 for urgent non-emergency help. |
| Telephone contact | Practice says you can contact by telephone from 8:00am. | Call early for GP appointments because GP slots are currently book-on-the-day. |
| Home visits | Requests need to be made by 10:30am. | Use 999 instead if life-threatening. |
| Entry notice | Automatic entry has been closed; patients need to ring the buzzer for assistance. | Allow a little extra time, especially with mobility needs. |
| Bank holiday note | Homepage lists closure on Monday 31 August 2026. | Order prescriptions and request admin before holiday periods. |
GP appointments: exact micro-steps
1
Check emergency symptoms first.
Use 999 for danger signs. Use NHS 111 if urgent and the practice is closed or you are unsure.
Use 999 for danger signs. Use NHS 111 if urgent and the practice is closed or you are unsure.
2
Call at 8am Monday–Friday for GP appointment.
The official appointment page says all GP appointments are currently booked on the day while the practice trials a new system.
The official appointment page says all GP appointments are currently booked on the day while the practice trials a new system.
3
Say if it is urgent today.
Tell reception if the patient is a child, frail, pregnant, immunosuppressed, rapidly worsening or has red-flag symptoms.
Tell reception if the patient is a child, frail, pregnant, immunosuppressed, rapidly worsening or has red-flag symptoms.
4
Ask for the right clinician.
A doctor is not always the fastest route. Ask whether nurse, HCA, pharmacist, physio, Pharmacy First or NHS 111 is more suitable.
A doctor is not always the fastest route. Ask whether nurse, HCA, pharmacist, physio, Pharmacy First or NHS 111 is more suitable.
5
Use Patient Access where suitable.
The practice says MSK physiotherapy appointments can be booked via Patient Access, phone or reception. Other appointment availability may vary.
The practice says MSK physiotherapy appointments can be booked via Patient Access, phone or reception. Other appointment availability may vary.
6
If no GP slot remains, ask what next.
Ask: “Should I use NHS 111, a pharmacist, First Contact Physiotherapy, urgent treatment, or call again tomorrow?”
Ask: “Should I use NHS 111, a pharmacist, First Contact Physiotherapy, urgent treatment, or call again tomorrow?”
Phone script for Woodside reception
Hello, my name is [name]. Date of birth: [date]. I am registered at Woodside Medical Practice. I need help with [one clear issue]. It started [when]. It is [getting worse/not improving]. I have tried [medicine/self-care]. I am worried because [reason]. Is this best for GP, nurse, HCA, pharmacist, First Contact Physio, Pharmacy First, NHS 111 or 999?
Repeat prescriptions: 3 full clear working days
Best route
Use Patient Access, NHS App or the website/Accurx request route. You can request medicine without calling or visiting the practice.
Backup route
If online is difficult, fill in a repeat prescription request at the practice and place it in the foyer prescription box.
Pharmacy route
You can request prescriptions through your chosen pharmacy where that service is available.
Emergency route
If you need urgent repeat medication, use NHS 111 online or call 111 so they can assess and refer to a participating community pharmacy where needed.
| Request day | Practice pickup guide | Practical tip |
|---|---|---|
| Monday | Thursday | Order before travel, weekends or low stock. |
| Tuesday | Friday | Check nominated pharmacy before submitting. |
| Wednesday | Following Monday | Do not wait until last tablet. |
| Thursday | Following Tuesday | Medicine review may add delay. |
| Friday | Following Wednesday | Friday requests do not cover the weekend quickly. |
| Immediate need | Use NHS 111 emergency prescription route. | The practice says urgent supplies are now handled via NHS 111 referral, not GP or GP out-of-hours referral. |
Prescription mistake to avoid: “3 full clear working days” does not mean same day or next day. If you request on Friday, plan for the following Wednesday. Pharmacy stock, weekends, bank holidays and medication reviews can add extra delay.
Woodside Medical Practice doctors and clinical team
| Team member / role | Official detail | Patient meaning |
|---|---|---|
| Dr Melanie Thompson | GP Partner / Managing Director; Co Clinical Director South East Telford PCN; GP Trainer and wider NHS leadership roles listed. | Senior GP partner and practice leadership role. |
| Dr Elizabeth Nicol | Salaried GP. | GP appointment availability depends on rota and same-day system. |
| Dr Tonna Aneke | Salaried GP. | Ask for any available clinician if timing matters. |
| Dr Daniel Onaolapo | Salaried GP. | Use same-day GP route when needed. |
| Dr Folake Ejigah | Salaried GP. | Use doctor preference only if it does not delay urgent care. |
| Dr Gabriel Onoh | Salaried GP. | Suitable for GP consultations when available. |
| Darren Orme | Practice Nurse. | Nurse route may be best for nursing clinics and checks. |
| Philip Henshaw | Nurse Associate. | May support blood tests, reviews and clinical tasks. |
| Rebecca Wright | HCA. | May support blood pressure, blood tests and health checks. |
Practical doctor tip: do not wait only for a named GP if your issue is urgent. Ask reception whether a nurse, HCA, pharmacist, First Contact Physiotherapist or NHS 111 route is faster and safer.
Blood tests and blood pressure: what to bring and when to call
| Need | Official rule | Patient action |
|---|---|---|
| Blood test at Woodside | The practice offers onsite blood tests for patients. | Only book if a medical professional has requested it. |
| Blood test requested outside practice | You must bring the blood form or letter. | Without the form, staff may not know which tests to take. |
| Book blood test | Call 01952 586691 or visit reception. | Ask whether fasting, timing or medication rules apply. |
| Medication review bloods | Allow a week between blood test and review appointment. | Book bloods early so results are back in time. |
| Blood results | Allow a week before calling. | Admin/reception can only tell you normal or appointment needed; they cannot interpret results. |
| Blood pressure appointment | Practice offers onsite BP checks with nursing associates or HCAs. | Call or visit reception to book. |
| Home BP readings | You can submit by phone, in person, or email patients.woodside@nhs.net. | Use the official HBPM form if asked. |
| No home BP monitor | Practice says pharmacists may offer BP checks. | Ask a local pharmacy. |
Blood result tip: if results are abnormal, the practice says it will contact you to arrange an appointment with a clinician. If you feel worse before then, do not wait—call the surgery, NHS 111 or 999 depending on severity.
First Contact Physiotherapy: back, neck, joint and muscle problems
| May be suitable for FCP | Not suitable / exclusion examples | Action |
|---|---|---|
| Soft tissue injuries, sprains, strains, sports injuries. | Acutely unwell. | Call surgery and ask for MSK/FCP appointment. |
| Arthritis or joint pain. | Children under 16. | Use GP/nurse route if under 16. |
| Tennis elbow, carpal tunnel, ankle sprains and tendon/ligament/muscle/bone problems. | Medical management of rheumatoid conditions. | Use GP/specialist route for complex inflammatory disease. |
| Lower back, mid-back and neck pain. | Women’s health, antenatal and postnatal problems. | Ask for correct GP/nurse/maternity route. |
| Nerve symptoms such as pins and needles or numbness related to spinal pain. | Housebound patients, headaches, acute mental health crises, non-MSK medication reviews. | Use GP, NHS 111 or emergency route depending on severity. |
Booking tip: the practice says MSK specialist appointments can be booked online through Patient Access, by calling 01952 586691, or by visiting reception.
NHS Pharmacy First and urgent medicine supply
| Route | Use it for | Important rule |
|---|---|---|
| Pharmacy First clinical pathways | Seven common conditions where pharmacists can manage care using NHS clinical pathways. | You may walk into a pharmacy directly or be referred. |
| Urgent repeat medicine supply | Running out, losing medicine, damaging medicine, or forgetting medicine away from home. | Use NHS 111 online or phone 111 for assessment and pharmacy referral where needed. |
| Minor illness referral | Minor illness that may not need GP appointment. | Referral can come from NHS 111, urgent care, emergency department, 999 or general practice. |
| GP limit | Practice page says GPs cannot make a referral for urgent repeat medicine supply. | Use NHS 111 for urgent repeat supply. |
Register with Woodside Medical Practice
1
Check you have the right Woodside practice.
This article is for Woodside Medical Practice in Woodside, Telford, TF7 5NR.
This article is for Woodside Medical Practice in Woodside, Telford, TF7 5NR.
2
Check the catchment area.
The official registration page asks patients to check they live inside the practice catchment before registering.
The official registration page asks patients to check they live inside the practice catchment before registering.
3
Choose online or in-person registration.
The practice links to NHS online registration and also offers in-person registration at the practice.
The practice links to NHS online registration and also offers in-person registration at the practice.
4
Named GP note.
The practice says you will be assigned a named GP, but when making an appointment you can request any available clinician.
The practice says you will be assigned a named GP, but when making an appointment you can request any available clinician.
5
Temporary patient route.
For relatives or friends staying short-term, the practice can use a temporary registration form. Arrive 15 minutes early to complete paperwork.
For relatives or friends staying short-term, the practice can use a temporary registration form. Arrive 15 minutes early to complete paperwork.
6
Protect repeat medication.
Before switching GP, keep a copy/photo of medicine boxes and order enough supply so you do not run out while records transfer.
Before switching GP, keep a copy/photo of medicine boxes and order enough supply so you do not run out while records transfer.
NHS registration note: NHS guidance says you do not need ID, proof of address, immigration status or an NHS number to register with a GP surgery in England, although having details ready can help match records.
Access, arrival and local directions
Address wording
Official practice directions say Woodside Medical Practice, Park Lane, Woodside, Telford, TF7 5NR. NHS/CQC show Wensley Green / The New Surgery for the regulated GP profile.
Door buzzer
The practice homepage says automatic entry is closed and patients need to ring the buzzer for assistance on arrival.
Before travelling
Check appointment time, clinician type, whether a phone/online response is expected first, blood form, medication list, access needs and live opening status.
For driver/carer
Send: Woodside Medical Practice, Park Lane, Woodside, Telford, TF7 5NR. Phone: 01952 586691.
CQC rating: Woodside Health Centre profile
| CQC item | Official detail | How to read it |
|---|---|---|
| CQC profile name | Woodside Health Centre. | This is the regulated CQC profile for the Woodside GP location. |
| Overall rating | Good. | CQC says the service is performing well and meeting expectations. |
| Key questions | Safe Good, Effective Good, Caring Good, Responsive Good, Well-led Good. | All five displayed areas are rated Good. |
| Latest inspection | 7 December 2021; report published 7 January 2022. | Do not call it a new 2026 inspection. |
| Latest review note | CQC reviewed data on 6 July 2023 and did not find evidence to reassess the rating at that stage. | Always check the live CQC page for updates. |
| Historical list size | CQC 2021 background described about 6,400 registered patients at inspection time. | Historical context only, not necessarily current list size. |
Map, directions and visit checklist
Address: Woodside Medical Practice, Park Lane, Woodside, Telford, TF7 5NR. NHS/CQC may also show The New Surgery / Wensley Green, Woodside, Telford, TF7 5NR.
Before leaving
Check appointment time, whether you are expecting a call, medication list, blood form, BP readings, NHS App/Patient Access login and access needs.
If blood test
Bring the correct blood form or request letter if the test was requested by a clinician outside the practice.
If prescription issue
Bring medicine name, dose, pharmacy, date requested and remaining supply. For urgent repeat medicine, use NHS 111 route.
If buzzer delay
The practice says automatic entry is closed, so ring the buzzer for assistance and allow extra time before appointment.
When Woodside Medical Practice is closed
| Problem | Use this | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | Too unwell to wait, unsure what care is needed, closed surgery, weekend or bank holiday. |
| Urgent repeat medicine | NHS 111 emergency prescription route | Running out, lost/damaged medicine, away from home and forgot medicine. |
| Minor illness | Pharmacy / Pharmacy First / NHS 111 | Minor illness, medicine advice, pharmacy pathway conditions. |
| Routine GP/admin | Wait for practice opening or use online route if available | Routine prescriptions, BP readings, fit notes, forms, non-urgent follow-up. |
Official action links used
Use these after checking the correct route above.
Official Woodside Medical Practice website · GP appointments · Accurx repeat prescription request · Repeat prescriptions and patient services · Doctors · Clinical team · Blood tests and blood pressure · First Contact Physiotherapy · NHS Pharmacy First · Registration and catchment · Directions · NHS profile · CQC profile · NHS 111 online
Woodside Medical Practice FAQs
What is Woodside Medical Practice phone number?
The main surgery phone number is 01952 586691. The official website says patients can contact the surgery by telephone from 8:00am.
Where is Woodside Medical Practice?
The official practice directions show Woodside Medical Practice, Park Lane, Woodside, Telford, TF7 5NR. NHS.uk also lists The New Surgery, Wensley Green, Woodside, Telford, Shropshire, TF7 5NR for the same GP profile.
What is the NHS code for Woodside Medical Practice?
NHS.uk lists Woodside Medical Practice under organisation code M82042.
Is Woodside Medical Practice accepting new patients?
NHS.uk currently shows Woodside Medical Practice as accepting new patients. The official practice page asks patients to check they live inside the catchment area before registering.
What are Woodside Medical Practice opening hours?
The official site lists Monday to Friday 8:00am to 6:30pm, with Saturday and Sunday closed. It also says telephone contact is available from 8:00am.
How do I book a GP appointment?
The official GP appointments page says all GP appointments are currently booked on the day while the practice trials a new system. Contact the practice at 8am Monday to Friday for a same-day doctor appointment.
Can I book appointments online?
Some services, such as MSK First Contact Physiotherapy, can be booked through Patient Access, by phone or by visiting reception. GP appointment arrangements are currently book-on-the-day, so check the official GP appointment page for changes.
How do I request a home visit?
The official homepage says home visit requests need to be made by 10:30am. If symptoms are life-threatening, call 999 instead of waiting for a home visit.
How do I order repeat prescriptions?
Use Patient Access, NHS App, the practice website/Accurx route, the foyer prescription box, or your chosen pharmacy if it offers ordering. The practice says to allow 3 full clear working days before collecting the prescription.
How long do repeat prescriptions take?
The practice says to allow 3 full clear working days. Its guide shows Monday requests ready Thursday, Tuesday ready Friday, Wednesday ready the following Monday, Thursday ready the following Tuesday, and Friday ready the following Wednesday.
What if I need emergency repeat medication?
Use NHS 111 online or call 111. The practice says urgent repeat medication supply now goes through NHS 111 assessment and referral to a participating community pharmacy where needed.
Does Woodside Medical Practice offer blood tests?
Yes. The practice says it offers onsite blood tests for patients, but only if a medical professional has requested the test. If the request came from outside the practice, bring the blood form or letter.
When should I call for blood results?
The practice asks patients to allow a week for blood results before calling. Reception/admin can tell patients whether results are normal or if an appointment is needed, but they cannot interpret results medically.
Does Woodside Medical Practice do blood pressure checks?
Yes. The practice offers onsite blood pressure checks with nursing associates or healthcare assistants. Home readings can also be submitted by phone, in person, or by email to patients.woodside@nhs.net if requested.
Can I see a physiotherapist instead of a GP?
Yes, for suitable musculoskeletal problems. The practice says patients struggling with back or joint pain can call 01952 586691, use Patient Access, or speak to reception to book with the MSK specialist / First Contact Physiotherapist.
Who are the doctors at Woodside Medical Practice?
The official doctors page lists Dr Melanie Thompson, Dr Elizabeth Nicol, Dr Tonna Aneke, Dr Daniel Onaolapo, Dr Folake Ejigah and Dr Gabriel Onoh. Availability can change by rota and the same-day booking system.
What is the CQC rating?
CQC lists the regulated profile as Woodside Health Centre and rates it Overall Good. Safe, Effective, Caring, Responsive and Well-led are all shown as Good.
Why does NHS or CQC show Wensley Green instead of Park Lane?
The official practice directions use Park Lane, Woodside, Telford TF7 5NR, while NHS and CQC profiles show The New Surgery / Wensley Green, Woodside, Telford TF7 5NR. These references point to the same Woodside GP surgery area; use the official practice address and postcode before travelling.
What should I do when the surgery is closed?
Use NHS 111 online or call 111 for urgent medical help that is not life-threatening. Call 999 for life-threatening emergencies. For routine prescriptions, appointments, blood tests, forms and non-urgent follow-up, use the practice route when open.
Independent directory disclaimer: medicalpracticeuk.org is not the NHS, not NHS 111, not CQC and not Woodside Medical Practice. This guide is for general patient information only. Phone numbers, opening hours, appointment routes, prescription rules, registration status, GP names, clinical team details, blood-test rules, physiotherapy access, Pharmacy First routes, CQC information, entry arrangements and services can change. Always confirm important details with the official practice website, NHS.uk, CQC, NHS 111 or the surgery before relying on them.
Woodside Medical Practice
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