Windrush Medical Practice: appointments, hours, registration and patient help
Trying to contact Windrush Medical Practice in Witney? This guide gives you the useful routes first: how to request an appointment, when the surgery is open, how to register, repeat prescriptions, test results, sick notes, access, parking, map and urgent NHS help.
Use this number for: appointment help, online-form support, routine nurse appointment questions, home visit requests, prescription questions, access needs, test result queries or if you cannot use the internet.
Windrush Medical Practice
Welch Way
Witney, Oxfordshire
OX28 6JS
Use the full address when planning travel. The practice notes limited parking, kept free for elderly or disabled patients, and a public car park in Woodford Way about 200 metres away.
Get directionsWindrush Medical Practice is a Witney GP surgery for NHS patients who need routine care, appointment requests, medication help, blood test information, sick notes, registration support and out-of-hours guidance. The official practice website puts a strong focus on online requests, so this guide explains both the online route and what to do if you need help by phone.
This page is written in plain British English. It is designed for local patients, elderly people, carers, parents, people new to the NHS, people with low confidence online and anyone who feels unsure about calling a GP surgery.
Is Windrush Medical Practice open today?
Official practice information lists the main opening hours as Monday to Thursday, 8:00am to 6:30pm, and Friday, 7:00am to 6:30pm. Saturday and Sunday are listed as closed. The practice also says it is closed on bank holidays.
| Day | Official listed opening time | Patient note |
|---|---|---|
| Monday | 8:00am to 6:30pm | Use online request routes during practice opening hours. Phone if you need support. |
| Tuesday | 8:00am to 6:30pm | Good for online appointment requests, admin queries and routine help. |
| Wednesday | 8:00am to 6:30pm | Use Accurx or the practice online system for medical and admin requests. |
| Thursday | 8:00am to 6:30pm | Order medicines early if you need them before the weekend. |
| Friday | 7:00am to 6:30pm | Early opening is listed. Enhanced access includes some early blood tests and nursing appointments. |
| Saturday | Closed | Use NHS 111 for urgent non-emergency help. |
| Sunday | Closed | Use 999 for emergencies or NHS 111 for urgent advice. |
Which service should you use?
Before contacting the practice, use this quick route guide. It helps you avoid the wrong service and can get you help faster.
Call 999 now
Use 999 for chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, seizure, serious allergic reaction, drug overdose, serious self-harm, or someone not responding.
Use NHS 111
Use NHS 111 when you need help now and the surgery is closed, or when you are not sure which NHS service is right. Use 111 online or call 111.
Contact Windrush Medical Practice
Use the GP route for ongoing symptoms, routine appointment requests, medication reviews, test results, sick notes, referrals, long-term conditions and non-emergency health problems.
Ask a pharmacy
Use a pharmacy for medicine advice, minor illness, coughs, colds, sore throat, some Pharmacy First conditions, prescription collection and side-effect questions.
How to book a Windrush Medical Practice appointment
The official appointments page says urgent and routine appointment requests should be sent through the GP online system. This lets the practice check what help you need and direct you to the right person.
Online request for urgent help
For urgent appointment requests, use the GP online system during practice opening hours. The practice says urgent requests are reviewed so the team can decide whether you need same-day help, routine care or another service.
Plain English tip: write one clear sentence about the main problem, when it started and what worries you most.
Online request for routine help
The practice says routine appointment requests should also go through the online system. This helps the team check that your problem does not need quicker attention.
Use this for: ongoing symptoms, follow-up questions, non-urgent admin, medication queries and routine GP problems.
Phone support
Call 01993 702911 if you need help using the online form, need a routine nurse appointment, need a home visit request, or cannot use the internet.
Good to know: the appointments page lists phone support for blood tests at set times and home visit requests before 10am.
NHS App and NHS account
The NHS App can help with some GP services, repeat prescriptions, NHS messages, record access and appointment management where enabled. It is useful if you prefer handling NHS tasks on your phone.
Do not use the app for emergencies. Use 999 or NHS 111 when needed.
Hello, my name is [your name]. My date of birth is [your date of birth]. I am a patient at Windrush Medical Practice. I need help because [say the problem in one sentence]. I cannot use the online form / I need help choosing the right route. What should I do next?
You do not need to tell a long story. Reception or the Patient Services Team may ask questions so they can guide you to the right doctor, nurse, pharmacist or urgent service.
How to register with Windrush Medical Practice
NHS.uk currently shows Windrush Medical Practice as accepting new patients. Before you start, check that your home address is in the area the practice covers.
Use NHS Find a GP or contact the practice. Ask: “I live at this postcode. Can I register with Windrush Medical Practice?”
Start from the NHS profile or official practice website. If online registration is available, complete it carefully. If not, ask the Patient Services Team what to do.
You may need your name, date of birth, address, phone number, email, previous GP, NHS number if known and basic health information.
ID and proof of address can help. NHS guidance says you should not be refused GP registration only because you do not have ID, proof of address, immigration status or an NHS number.
If you take regular medicine, tell the practice and your pharmacy when you register. This helps reduce the risk of running out while records transfer.
What to bring to your appointment
Bringing the right things can save a second call or visit. This matters if you are new to the practice, care for someone else, or take several medicines.
Windrush Medical Practice repeat prescriptions and dispensary help
Order repeat medicine before you run out. Allow extra time before weekends, bank holidays, travel, or when a medication review is due.
NHS App
Use the NHS App if repeat prescription ordering is available for your account. Choose your medicine, select your nominated pharmacy and submit your request.
Practice online route
Use the official Windrush website or NHS account routes for online prescription requests where available. Follow the official instructions shown on the prescription page.
Dispensary
The practice says it has its own dispensing pharmacy within the practice for some eligible patients. The dispensary is on the first floor, opposite reception in the waiting room.
Pharmacy help
Your local pharmacy can help with medicine advice, prescription collection, side effects and repeat prescription process questions.
Windrush Medical Practice test results and blood test questions
Many patients search for test results after a blood test, urine test, swab, scan, hospital letter or GP review. The safest route is to follow the instruction given when your test was arranged.
Ask when results are expected
Before leaving your appointment, ask when the result should be back and how you will hear. Different tests take different times.
Blood test booking
The appointments page says blood tests can be booked online or with the practice. It also lists phone support for blood tests during specific times.
Use NHS App if available
Some patients may see parts of their record or results through the NHS App. Availability depends on your account and practice settings.
Do not ignore symptoms
Do not assume “no news” always means everything is fine. If symptoms get worse, contact the practice or use NHS 111 or 999 as appropriate.
Sick notes, fit notes and work letters
The official appointments page explains that you need a doctor’s fit note if you have been ill for more than 7 days in a row and have taken sick leave. This includes weekends and bank holidays.
For short sickness, your employer may accept self-certification. Ask before requesting a GP fit note.
If you need a fit note, use the official request route or contact the practice and explain the dates you have been unwell.
Say when you became unwell, whether you are still off work, and whether you have already spoken to a doctor or nurse.
If you were treated in hospital, ask the hospital team whether they should provide a note or discharge letter.
Services patients often need
Exact services can change by staffing, appointment type, clinical need and local NHS pathways. The list below covers common GP surgery needs patients often search for.
Parking, disabled access and visiting the surgery
The official contact page lists several facilities. If access is important, check before travelling because local arrangements can change.
Disabled access
Listed facilities include wheelchair access, step-free access, disabled toilet, induction loop, text relay, Braille translation service and disabled parking.
Parking
The practice lists car parking, cycle parking and disabled parking. It also says parking is limited and kept free for elderly or disabled patients.
Woodford Way car park
The practice says a public car park in Woodford Way is about 200 metres from the surgery. Check signs and payment rules before parking.
Children and babies
The official contact page lists baby changing facility and parent and baby room. Bring nappies, wipes, snacks and something quiet if your child may wait.
Hello, I need help in [language]. Can you arrange an interpreter for my appointment or phone call?
Windrush Medical Practice map and directions
Address: Windrush Medical Practice, Welch Way, Witney, Oxfordshire, OX28 6JS. Use the map for planning only. Confirm your appointment time before leaving.
By car or taxi
Use postcode OX28 6JS. Ask the driver for Windrush Medical Practice on Welch Way, Witney.
Parking
Parking is listed, but spaces are limited and kept free for elderly or disabled patients. The practice points to Woodford Way public car park nearby.
By bus
Use Traveline or Google Maps for live bus routes to Witney town centre and Welch Way. Bus routes can change.
Before leaving home
Take your appointment details, phone, medicine list, glasses or hearing aids, and any paperwork the surgery requested.
What to do when Windrush Medical Practice is closed
Use the right service depending on how serious the problem is. Do not wait for the GP if the symptoms are dangerous.
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing trouble, serious self-harm, heavy bleeding, collapse or not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need help now but it is not a 999 emergency. |
| Mental health crisis | NHS 111, 999 if life is at risk, or Samaritans 116 123 | You feel unsafe, overwhelmed, or need urgent mental health support. |
| Minor illness | Local pharmacy | Coughs, colds, sore throat, minor rash, medicine advice and Pharmacy First queries. |
| Urgent injury | Urgent care or A&E | Serious cuts, possible broken bones, head injury, severe pain, or injuries that cannot wait. |
| Urgent prescription when closed | NHS 111 or pharmacy | If you are running out of important medicine, ask NHS 111 or a pharmacy what urgent route is available. |
Patient checklist before you contact Windrush
The team usually needs it to find your record.
Make sure the practice can contact you back.
Start with the main issue, not every detail.
Use words like “today”, “getting worse”, “child”, “elderly” or “medicine running out”.
This helps doctors, nurses and pharmacists avoid mistakes.
Use Windrush Medical Practice, Welch Way, Witney, OX28 6JS.
CQC rating and official quality note
CQC lists Windrush Medical Practice, Windrush Health Centre as rated Outstanding. CQC information shows inspection publication in 2016 and a later review in 2023 where CQC did not find evidence needing reassessment at that stage.
Ratings can change after future inspections or reviews. Always use the official CQC profile for the latest live inspection information.
Official source check and reference notes
Publish-ready as of 5 June 2026: this guide was checked against official NHS.uk, Windrush Medical Practice, CQC and NHS prescription charge sources. This page is an independent directory guide and may not update at the same time as official systems.
Main reference sources used: NHS.uk was used for the official GP profile, address, NHS code and new-patient status. The official Windrush Medical Practice website was used for phone, address, opening hours, appointment rules, Accurx online contact, parking, accessibility, dispensary and out-of-hours information. CQC was used for the Outstanding rating. NHS.uk was used for current prescription charge information.
Official links: NHS.uk Windrush Medical Practice profile · Official practice website · Official contact and opening hours · Official appointments information · Official Accurx online contact · CQC Windrush Medical Practice profile · NHS 111 online · NHS App