The Ridge Medical Practice: NHS GP appointments, surgery hours and patient help
Trying to contact The Ridge Medical Practice in Bradford? This guide helps you pick the right route for appointments, SystmConnect, registration, prescriptions, test results, sick notes, surgery sites, access, travel and out-of-hours NHS help.
Use this number for: appointment questions, reception help, prescription problems, cancelling or changing appointments, access needs, test result questions and sick note queries.
The Ridge Medical Centre
Cousen Road, Off Cross Lane
Great Horton, Bradford
BD7 3JX
The Ridge Medical Practice has several Bradford surgery sites. Always check which site your appointment is at before travelling.
Get directionsThe Ridge Medical Practice is a Bradford GP practice with more than one surgery site. That matters because your appointment letter, text message or online reply may tell you to attend a specific site, not just “The Ridge”.
This page is written like a patient help desk. It explains what to do, what to say, what to bring and when to use NHS 111 or 999 instead of waiting for a GP reply. It is useful for Bradford patients, carers, parents, older people, people new to the area and anyone who finds online GP systems confusing.
The Ridge Medical Practice opening times and phone line hours
The official practice pages list different opening times for different surgery sites. Great Horton is listed as open Monday to Friday from 8am to 9.30pm. Wibsey and Buttershaw are listed as open Monday to Friday from 8am to 6pm. The official appointments page says phone appointment requests are available Monday to Friday from 8.15am to 6.30pm.
| Route or site | Official listed information | Patient note |
|---|---|---|
| SystmConnect | Available Monday to Friday from 8am | Use for online appointment requests and non-urgent GP contact. |
| Phone appointments | 01274 425 600, Monday to Friday 8.15am to 6.30pm | Call early if you need same-day help or cannot use online forms. |
| Great Horton | Monday to Friday 8am to 9.30pm | Main NHS profile site at Cousen Road, Great Horton. |
| Wibsey | Monday to Friday 8am to 6pm | Check which site your appointment is at before travelling. |
| Buttershaw | Monday to Friday 8am to 6pm | Use official site pages for live details. |
The Ridge Medical Practice surgery sites in Bradford
The Ridge Medical Practice works across several Bradford surgery sites. If your appointment is face-to-face, check the exact site name and address before travelling.
| Surgery site | Address | Opening note |
|---|---|---|
| Great Horton | The Ridge Medical Centre, Cousen Road, Off Cross Lane, Great Horton, Bradford, West Yorkshire, BD7 3JX | Listed Monday to Friday 8am to 9.30pm. |
| Wibsey | The Ridge Medical Practice, 93 Smith Avenue, Wibsey, Bradford, West Yorkshire, BD6 1HA | Listed Monday to Friday 8am to 6pm. |
| Buttershaw | The Ridge Medical Practice, Ridings Way, off The Crescent, Buttershaw, Bradford, West Yorkshire, BD6 3UD | Listed Monday to Friday 8am to 6pm. |
| Horton Bank Top | The Ridge Medical Practice, 1220 Great Horton Road, Horton Bank Top, Bradford, West Yorkshire, BD7 4PL | Check official practice site before travelling. |
Which service should you use before contacting The Ridge?
This quick guide helps you choose the right route. It can save time and reduce stress.
Call 999 now
Use 999 for chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, seizure, serious allergic reaction, or someone not responding.
Use NHS 111
Use NHS 111 when you need urgent help and the GP is closed, or when you are not sure which NHS service is right. Call 111 or use 111 online.
Contact The Ridge Medical Practice
Use the GP for ongoing symptoms, repeat medicine issues, sick notes, test result questions, referrals, long-term conditions and routine health problems.
Ask a pharmacy
Use a pharmacy for medicine advice, minor illness, coughs, colds, sore throat, Pharmacy First conditions and prescription collection questions.
How to book a The Ridge Medical Practice appointment
The official appointments page lists SystmConnect, phone, reception and NHS account routes. Choose the route that matches your problem. If symptoms feel serious or are getting worse quickly, do not wait for a routine online reply.
Use SystmConnect online
The official appointments page says SystmConnect opens Monday to Friday from 8am. You can use it to request an appointment or contact the GP practice online.
Write clearly: what is wrong, when it started, what you have tried and what worries you most.
Call the practice
Call 01274 425 600. The official appointments page lists phone appointment requests Monday to Friday from 8.15am to 6.30pm.
Good for: urgent same-day concerns, children, older patients, medicine problems or if online forms are hard for you.
Visit reception
The official appointments page says you can visit any surgery and speak with a Care Navigator Monday to Friday from 8am to 6pm. Bring your appointment details and medicine list if you need help.
Use NHS App / NHS account
The official appointments page says you can use your NHS account through the NHS website or NHS App for some screening test or vaccination bookings where available.
Hello, my name is [your name]. My date of birth is [your date of birth]. I am registered with The Ridge Medical Practice. I need help because [say the problem in one sentence]. Is there anything available today, this week, or as soon as possible?
If you are calling for a child, partner, elderly parent or someone you care for, say that clearly at the start.
Helpful NHS App video for GP services
This video is useful if you want to understand the NHS App for prescriptions, records and some GP services. Always follow The Ridge Medical Practice’s own instructions for local appointment routes.
How to register with The Ridge Medical Practice
NHS.uk currently shows The Ridge Medical Practice as accepting new patients. You should still check your postcode before starting, because GP practices usually cover a local area.
Use NHS Find a GP or contact the surgery. Ask: “I live at this postcode. Can I register with The Ridge Medical Practice?”
Start from the NHS profile or the official practice website. If online registration is available, complete one form for each person registering.
You may need your name, date of birth, address, phone number, email, previous GP, NHS number if known and basic health information.
ID and proof of address can help. NHS guidance says you should not be refused GP registration only because you do not have ID, proof of address, immigration status, or an NHS number.
If you take regular medicine, tell the practice and your pharmacy when you register. This helps reduce the risk of running out while records transfer.
What to bring to your GP appointment
Bringing the right things can save another call or second visit. This is helpful for new patients, carers, older patients, parents and people taking several medicines.
The Ridge Medical Practice repeat prescriptions
The official appointments page lists prescription-related phone and online routes, and the practice website links to online systems. Do not wait until your last tablet. Order early, especially before weekends, bank holidays, travel, or if your medicine needs review.
NHS App
Use the NHS App if repeat prescription ordering is available for your account. Choose your medicine, select your nominated pharmacy and submit the request.
Practice online route
Use the official The Ridge Medical Practice website for online service links and prescription guidance.
Pharmacy help
Your local pharmacy can often help with medicine advice, side effects, repeat prescription process questions and prescription collection.
Phone option
Call 01274 425 600. Say clearly if you are close to running out of important medicine.
The Ridge Medical Practice test results and blood test questions
Many patients search for GP test results after a blood test, urine test, swab, X-ray, hospital letter, or referral. The safest route is to follow the instruction given when your test was arranged.
Ask when results are expected
Before leaving your appointment, ask when the result should be back and how you will hear. Some results take longer than others.
Check the NHS App if available
Some patients can see parts of their GP record or test information through the NHS App. Availability depends on your account and practice settings.
Contact the practice if worried
If symptoms are worse, or you have not heard when you expected to, call the surgery or use the online contact route and ask what the next step is.
Do not ignore symptoms
Do not assume “no news” always means everything is fine. If you feel worse, use the right urgent service.
Sick notes, fit notes and work letters
A fit note is the note many employers ask for when you are off work because of illness. You may not need a GP fit note for the first few days of sickness, because self-certification may apply.
Ask whether they need a self-certification form or a GP fit note.
If you need a new sick note, the official appointments page says this should be requested as a clinical request rather than an admin request.
Say when you became unwell, whether you are still off work and whether you have already spoken to a doctor or nurse.
If you were treated in hospital, ask the hospital team whether they should provide a note or discharge letter.
Services patients often need at The Ridge Medical Practice
Exact services can change by staffing, appointment type, clinical need and local NHS pathways. The list below covers common GP surgery needs patients search for.
Parking, disabled access and visiting the surgery
The Ridge Medical Practice has several surgery sites in Bradford. Access and parking can vary by site, so check your appointment location and official site details before travelling.
Disabled access
If you need step-free access, wheelchair access, hearing support, or any reasonable adjustment, call before visiting so reception can advise you.
Parking and arrival
Use the exact site postcode from your appointment message. Allow extra time if travelling across Bradford at school, work or prayer times.
Children and carers
Bring nappies, wipes, snacks, medicine details and something quiet for your child if there may be a wait. Carers should bring the patient’s details.
Language and hearing support
Ask for interpreter support when booking if English is difficult. Ask about text relay, BSL support, or other adjustments if needed.
Hello, I need help in [language]. Can you arrange an interpreter for my appointment or phone call?
The Ridge Medical Practice map and directions
Main NHS profile address: The Ridge Medical Centre, Cousen Road, Off Cross Lane, Great Horton, Bradford, West Yorkshire, BD7 3JX. Use the map for planning only. Confirm your appointment site before leaving.
By car or taxi
Use the exact postcode for your surgery site. If you are going to Great Horton, use BD7 3JX. Tell the driver “The Ridge Medical Centre, Cousen Road, Great Horton”.
By bus
Use Traveline or Google Maps for live bus routes to Great Horton, Wibsey, Buttershaw or Horton Bank Top. Bus times can change.
By train
Bradford has more than one rail station. Check the onward bus or taxi route before travelling, especially if you have mobility needs.
Before leaving home
Take your phone, appointment details, medicine list, glasses or hearing aids and any paperwork the surgery asked for.
What to do when The Ridge Medical Practice is closed
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need advice today and cannot wait for the GP to reopen. |
| Mental health crisis | Samaritans 116 123 or NHS 111 | You feel unsafe, overwhelmed, or need urgent mental health support. |
| Minor illness | Local pharmacy | Coughs, colds, sore throat, minor rash, medicine advice and Pharmacy First queries. |
| Serious injury | A&E or urgent treatment centre | Broken bones, serious cuts, head injury, severe pain, or urgent injuries. |
| Urgent prescription when closed | NHS 111 or pharmacy | If you are running out of important medicine, ask NHS 111 or a pharmacy what urgent route is available. |
Patient checklist before you call or visit
Reception usually needs it to find your record.
Make sure the practice can call you back.
Start with the main issue. You can explain more later.
Use words like “getting worse”, “today”, “child”, “elderly”, or “medicine running out”.
This helps the GP or nurse avoid mistakes.
Great Horton, Wibsey, Buttershaw and Horton Bank Top are different locations.
CQC rating and official quality note
CQC currently lists The Ridge Medical Practice at Cousen Road, Great Horton, as Overall: Good. CQC’s latest inspection summary also notes that responsive services were rated Requires Improvement, so patients should use official access routes carefully and allow time when contacting the practice.
Ratings can change after a new inspection or review. For the latest official rating, always check the CQC profile linked in the source section below.
Official source check and reference notes
Publish-ready as of 29 May 2026: address, phone number, surgery sites, appointment routes, SystmConnect information, NHS new-patient status and CQC rating were checked against official NHS.uk, The Ridge Medical Practice and CQC sources.
Main reference sources used: NHS.uk was used for the official GP profile, NHS code, address and accepting-new-patients status. The official Ridge Medical Practice website was used for surgery sites, phone number, contact routes and appointment information. CQC was used for the official quality rating and latest assessment notes.
Official links: NHS.uk The Ridge Medical Practice profile · Official The Ridge Medical Practice website · Official appointments page · Official contact and surgery sites page · CQC The Ridge Medical Practice profile · NHS 111 online · NHS App