Selsdon Park Medical Practice: appointments, hours, registration and patient help
Need to contact the Addington Road surgery, register as a new patient, order repeat medicine, check what to bring, or decide between GP help, a pharmacy, NHS 111 and 999? This page gives clear patient steps for Selsdon Park Medical Practice without medical jargon.
Use this number for: appointment questions, registration support, repeat prescription problems, test result questions, fit notes, access needs, cancellation questions, or if online forms are difficult.
Selsdon Park Medical Practice
97 Addington Road
Selsdon, South Croydon
Surrey CR2 8LG
Use the full address when planning travel. The practice is in Selsdon, in the South Croydon area.
Get directionsSelsdon Park Medical Practice serves patients in and around Selsdon, South Croydon and nearby local areas. People usually search for this practice because they need the phone number, opening hours, appointment route, repeat prescription route, new patient registration, CQC information or clear help when the surgery is closed.
This guide is written like a simple patient desk guide. It tells you what to do before you call, what to say on the phone, what to bring, how to register, how repeat prescriptions work, and when to use NHS 111, pharmacy help or 999 instead.
Is Selsdon Park Medical Practice open today?
The official opening-hours page says the surgery doors open at 8:00am and close at 6:30pm, Monday to Friday. Doctor morning surgery typically starts from 9:00am to midday. Afternoon surgery typically starts at 3:30pm to 6:00pm, with some doctors starting earlier in the afternoon. Always check the official practice page before travelling because bank holidays, staff training and local updates can change access.
| Day | Listed access | Patient note |
|---|---|---|
| Monday | Doors open 8:00am to 6:30pm | Call early for same-day help. Paramedic practitioners usually start at 8:00am. |
| Tuesday | Doors open 8:00am to 6:30pm | Use the reception enquiry form or phone if your issue needs practice help. |
| Wednesday | Doors open 8:00am to 6:30pm | Blood tests may start earlier on some days, but only attend when arranged. |
| Thursday | Doors open 8:00am to 6:30pm | Order repeat medicine early if you need it before the weekend. |
| Friday | Doors open 8:00am to 6:30pm | Do not leave urgent admin or prescription problems until late afternoon. |
| Saturday | Routine surgery access not listed as standard | Use NHS 111 for urgent non-emergency help if the practice is closed. |
| Sunday | Closed for routine GP access | Use 999 for emergencies, NHS 111 for urgent advice, or pharmacy for minor illness. |
Which service should you use?
This quick checker helps you decide whether to contact Selsdon Park Medical Practice, NHS 111, a pharmacy, urgent care or 999.
Call 999 now
Use 999 for chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, seizure, serious allergic reaction, or someone not responding.
Use NHS 111
Use NHS 111 when you need urgent help and the surgery is closed, or you are not sure which NHS service is right. You can call 111 or use 111 online.
Contact Selsdon Park Medical Practice
Use the GP for ongoing symptoms, medicine reviews, fit notes, test results, referrals, long-term conditions, mental health support and routine health problems.
Ask a pharmacy
Use a pharmacy for medicine advice, minor illness, coughs, colds, sore throat, some Pharmacy First conditions and prescription collection questions.
How to book a Selsdon Park Medical Practice appointment
The official website points patients towards the NHS App, reception enquiries and secure online forms. Choose the route that matches your problem. If symptoms are serious or getting worse quickly, do not wait for a routine online reply.
Call reception
Call 020 8657 0067. Say your name, date of birth, phone number and one short sentence about the problem. Reception may ask questions so they can direct you to the right person.
Good for: same-day concerns, worsening symptoms, children, older patients, urgent medicine problems, urgent admin, cancellations, or if online forms are difficult.
Use reception enquiries online
The official website has a reception enquiries section and online forms for secure practice requests. Use these for non-urgent admin, questions, sick note requests, feedback, registration queries and general contact.
Write clearly: what is wrong, when it started, what you have tried and what you are worried about.
Use the NHS App
The practice website invites patients to use the NHS App. The app can help with appointments, repeat prescriptions, medical records and NHS messages where enabled.
Cancel if you cannot attend
The official appointment page asks patients to call 020 8657 0067 to cancel as soon as possible if they cannot keep an appointment. This helps another patient use the slot.
Hello, my name is [your name]. My date of birth is [your date of birth]. I am registered with Selsdon Park Medical Practice. I need help because [say the problem in one sentence]. Is there anything available today, this week, or as soon as possible?
If you are calling for a child, partner, elderly parent, or someone you care for, say that clearly at the start.
Helpful NHS App video for GP services
This video is useful if you want to understand the NHS App for prescriptions, records and some GP services. Always follow Selsdon Park Medical Practice’s own instructions for local appointment routes.
How to register with Selsdon Park Medical Practice
NHS.uk currently shows Selsdon Park Medical Practice as accepting new patients. The official practice site says it welcomes new patients who live within the practice boundary. Check your postcode before starting.
Use NHS Find a GP or contact the surgery. Ask: “I live at this postcode. Can I register with Selsdon Park Medical Practice?”
Start from the NHS profile or the official join-the-practice page. If online registration is available, complete it carefully. If not, ask reception what to do.
You may need your name, date of birth, address, phone number, email, previous GP, NHS number if known and basic health information.
ID and proof of address can help. NHS guidance says you should not be refused GP registration only because you do not have ID, proof of address, immigration status, or an NHS number.
If you take regular medicine, tell the practice and your pharmacy when you register. This helps reduce the risk of running out while records transfer.
What to bring to your GP appointment
Bringing the right things can save another call or second visit. This is helpful for new patients, carers, older patients and people taking several medicines.
Selsdon Park Medical Practice repeat prescriptions
The official practice website says repeat prescriptions can be ordered online 24/7 with the NHS App or another online service. It also says the practice does not accept prescription requests by email from patients.
NHS App
Use the NHS App if repeat prescription ordering is available for your account. Choose your medicine, select your nominated pharmacy and submit the request.
Online service
Use the official practice online service route for repeat prescriptions. Do not send prescription requests by email unless the practice tells you otherwise.
Pharmacy help
Your local pharmacy can often help with medicine advice, side effects, repeat prescription process questions and prescription collection.
Phone if stuck
If you cannot use online tools, call the surgery and ask which prescription route is right for you. Say clearly if you are close to running out.
Selsdon Park Medical Practice test results and blood test questions
Patients often call about blood test results, urine tests, swabs, hospital letters or referral updates. The safest route is to follow the instruction given when your test was arranged.
Ask when results are expected
Before leaving your appointment, ask when the result should be back and how you will hear. Some results take longer than others.
Check the NHS App if available
Some patients can see parts of their GP record or test information through the NHS App. Availability depends on your account and practice settings.
Call if you are worried
If symptoms are worse, or you have not heard when you expected to, call the surgery and ask what the next step is.
Do not ignore symptoms
Do not assume “no news” always means everything is fine. If you feel worse, use the right urgent service.
Sick notes, fit notes and work letters
A fit note is the note many employers ask for when you are off work because of illness. You may not need a GP fit note for the first few days of sickness, because self-certification may apply.
Ask whether they need a self-certification form or a GP fit note.
If you need a fit note, use the online form if available or call reception and explain the date your illness started.
Say when you became unwell, whether you are still off work and whether you have already spoken to a doctor or nurse.
If you were treated in hospital, ask the hospital team whether they should provide a note or discharge letter.
Services patients often need
Exact services can change by staffing, appointment type, clinical need and local NHS pathways. The list below covers common GP surgery needs patients search for.
Parking, disabled access and visiting the surgery
Official healthcare appointment information for this site lists disabled parking, step-free access and accessible toilets. If access is important, call before travelling and explain what you need.
Disabled access
Available appointment-location information lists disabled parking at the practice, step-free access and accessible toilets. Confirm with the practice before travelling if you need specific support.
Parking and arrival
Use 97 Addington Road, Selsdon, South Croydon, CR2 8LG in your sat-nav. Check local signs and allow extra time before your appointment.
Children and babies
Bring nappies, wipes, snacks, medication, the red book if relevant, and something quiet for your child if there may be a wait.
Language and hearing support
Ask for interpreter support when booking if English is difficult. Ask about text relay, induction loop, BSL support, or other reasonable adjustments if needed.
Hello, I need help in [language]. Can you arrange an interpreter for my appointment or phone call?
Selsdon Park Medical Practice map and directions
Address: 97 Addington Road, Selsdon, South Croydon, Surrey, CR2 8LG. Use the map for planning only. Confirm your appointment time before leaving.
By car or taxi
Use postcode CR2 8LG. If someone is dropping you off, ask them to use “Selsdon Park Medical Practice, 97 Addington Road”.
By bus
Use Traveline or Google Maps for live bus routes to Selsdon and Addington Road. Service times can change.
By tram or train
Selsdon is in South Croydon. Check onward bus, taxi or walking routes before travelling from Croydon stations or local tram stops.
Before leaving home
Take your phone, appointment details, medicine list, glasses or hearing aids and any paperwork the surgery asked for.
What to do when Selsdon Park Medical Practice is closed
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need advice today and cannot wait for the GP to reopen. |
| Mental health crisis | Samaritans 116 123 or NHS 111 | You feel unsafe, overwhelmed, or need urgent mental health support. |
| Minor illness | Local pharmacy | Coughs, colds, sore throat, minor rash, medicine advice and Pharmacy First queries. |
| Serious injury or emergency care | A&E or 999 | For serious injuries, severe symptoms or emergencies, call 999 or go to the right urgent service. |
| Urgent prescription when closed | NHS 111 or pharmacy | If you are running out of important medicine, ask NHS 111 or a pharmacy what urgent route is available. |
Patient checklist before you call or visit
Reception usually needs it to find your record.
Make sure the practice can call you back.
Start with the main issue. You can explain more later.
Use words like “getting worse”, “today”, “child”, “elderly”, or “medicine running out”.
This helps the doctor or nurse avoid mistakes.
Use 97 Addington Road, Selsdon, South Croydon, CR2 8LG.
CQC status and official rating note
CQC lists Selsdon Park Medical Practice with an overall rating of Good. The CQC inspection summary also notes the practice delivers primary medical services from 97 Addington Road, Selsdon, South Croydon, CR2 8LG, with Mitchley Avenue Surgery listed as a branch in the inspection background. Always check the official CQC profile and NHS profile before relying on any rating, provider or inspection information.
Official source check and reference notes
Publish-ready as of 5 June 2026: address, phone number, opening-hours wording, NHS App route, reception enquiries, repeat prescription wording, new-patient status, access notes, CQC status and urgent-care guidance were checked against official NHS, practice, CQC and trusted healthcare appointment sources. This independent guide may not update at the same time as NHS systems.
Main reference sources used: NHS.uk was used for the official GP profile and accepting-new-patients status. The official Selsdon Park Medical Practice website was used for phone, address, opening hours, NHS App, reception enquiries, appointment cancellation, repeat prescription and registration guidance. CQC was used for the current overall rating. NHS prescription charge guidance and NHS 111 were used for prescription and urgent-care guidance.
Official links: NHS.uk Selsdon Park Medical Practice profile · Official Selsdon Park Medical Practice website · Official opening hours · Official reception enquiries · Official join the practice page · CQC Selsdon Park Medical Practice record · NHS prescription charges · NHS 111 online · NHS App
Why this matters: GP opening times, online forms, registration status, access arrangements, prescription routes and urgent-care guidance can change. This page links back to official sources so patients can verify live details before calling, travelling or relying on the information.