Radford Medical Practice Nottingham

Emergency first: MedicalPracticeUK.org is an independent information website, not Radford Medical Practice or the NHS. Call 999 for a life-threatening medical or mental-health emergency. If the practice is closed and you need urgent medical help that is not life-threatening, use NHS 111 online or call 111.

Nottingham NHS GP patient guide

Radford Medical Practice: appointments, Patient Triage, opening hours and Nottingham patient help

Radford Medical Practice is at Radford Health Centre, Ilkeston Road, Nottingham, NG7 3GW. It operates alongside Nottingham Trent University Student Health Centre, but the two sites have different telephone numbers and opening arrangements. This guide focuses first on the Radford site, then explains the student-centre route where it matters.

Find the right route Patient Triage steps Map and travel

1. Send your request

2. Practice reviewThe practice says it will tell you within one working day what happens next.

✓3. Next stepAppointment, call, message, pharmacy or another NHS service.

Radford Medical Practice telephone

0115 697 3018

Use this number for urgent appointment requests while the surgery is open, help with Patient Triage, home visits, registration, prescription questions, test-result help, access needs and general reception support.

Call Radford Medical Practice Official practice website

Main Radford site

Radford Medical Practice
Radford Health Centre
Ilkeston Road
Nottingham
NG7 3GW

This page focuses on the Ilkeston Road surgery. Nottingham Trent University Student Health Centre is part of the same practice organisation but has a separate phone number and different term-time opening hours.

Directions to Radford Health Centre

Phone

0115 697 3018

Postcode

NG7 3GW

Main hours

Mon–Fri 8am–6:30pm

Routine request

Patient Triage from 8am

Fast answer: Radford Medical Practice is at Radford Health Centre, Ilkeston Road, Nottingham, NG7 3GW. Call 0115 697 3018. The main Radford surgery is open Monday to Friday, 8:00am–6:30pm. Routine appointment requests can be submitted through the practice’s Patient Triage form from 8am; urgent same-day requests can be made by phone or at reception.

Next published staff-training closure

The practice closes from 12 noon on selected Tuesdays for Protected Learning Time. At the time of this review, the next published closure is Tuesday 13 October 2026. A later published closure is Tuesday 24 November 2026. The practice says notices are also displayed on its homepage and front doors.

During a PLT closure, call the surgery number for diversion to the Nottingham out-of-hours service, use NHS 111 for urgent medical advice, or 999 for an emergency.

Check the full 2026/27 PLT closure list

Start with the task you need to complete

You need	Best first step	What happens next
Life-threatening emergency	Call 999.	Do not wait for a GP form, callback or NHS 111.
A routine GP appointment	Use the practice appointment-request form from 8am Monday to Friday, call reception, or visit the surgery.	The practice says it will tell you within one working day what happens next.
An urgent appointment today	Call 0115 697 3018 or speak to reception while the practice is open.	The team asks what you need help with and decides the most suitable clinical route.
A repeat prescription	Use your NHS account/NHS App or the practice repeat-prescription form.	The practice says prescriptions can usually be collected from the nominated pharmacy two working days after ordering.
A test result	Check the NHS App after a doctor has reviewed the result, use the online form, or contact the practice.	If further tests or treatment are needed, the practice says it will contact you.
A home visit	Phone as soon after 8am as possible.	The practice phones first to understand what you need before arranging a home visit.
New-patient registration	Check the catchment area, then register online or collect a paper form.	Allow 48 hours, then call to organise a new-patient check.
Urgent help when closed	Use NHS 111 online or call 111.	Use 999 instead if the situation is life-threatening.

For a broader explanation of NHS GP registration, prescriptions, appointments and NHS 111, see the general Medical Practice UK patient guide.

Radford Medical Practice and NTU Student Health Centre are not the same site

The practice website covers both Radford Medical Practice and Nottingham Trent University Student Health Centre. They share clinical systems and practice staff, but patients should use the correct phone number and location.

Radford Medical Practice

Phone: 0115 697 3018

Address: Radford Health Centre, Ilkeston Road, Nottingham, NG7 3GW.

Opening: Monday–Friday, 8:00am–6:30pm.

NTU Student Health Centre

Phone: 0115 697 8651

Practice website address: Nottingham Trent University, Peel Street, Nottingham, NG1 4FW.

Hours vary: term-time and out-of-term hours are different, especially on Thursday.

Thursday student-centre rule: the practice site lists the NTU Student Health Centre as closing at 4:00pm on Thursday. From 4:00pm–6:30pm, phone lines remain open and services are available at the Radford site. Check your appointment location before travelling.

Radford Medical Practice opening hours

Day	Radford Health Centre hours	Useful note
Monday	8:00am–6:30pm	Routine Patient Triage opens from 8am.
Tuesday	8:00am–6:30pm	Check the PLT schedule because selected Tuesdays close from noon.
Wednesday	8:00am–6:30pm	Normal weekday access.
Thursday	8:00am–6:30pm	Radford remains the later site after the NTU centre closes at 4pm.
Friday	8:00am–6:30pm	Plan routine prescription requests before the weekend.
Saturday	Closed	Extended-access appointments may still be available separately.
Sunday	Closed	Use NHS 111 for urgent non-emergency help.

Official contact and opening times NHS Radford GP profile

Patient Triage: the main online request route

Radford’s current online guidance calls its request system the Patient Triage Service. You do not need an NHS App account to use the practice’s online form.

The Patient Triage service can be used for:

requesting an appointment;
requesting a sick note;
asking about test results;
sending an administrative request.

Open Patient Triage from the official Radford website.
Do not rely on an old AskMyGP bookmark or an unofficial booking page; the current practice website labels the live route as Patient Triage.

Choose the medical or admin issue.
Give enough information for the team to understand what you need and how urgently.

Keep email notifications switched on.
The practice specifically asks patients to keep notifications enabled so they do not miss a secure reply.

Follow the response.
The practice may solve the issue by phone or secure message, arrange an appointment for the same day or another day, or direct you to another suitable NHS service.

Useful Radford-specific point: the practice says medical requests through Patient Triage are dealt with on the same day, while its appointments page says the team will tell patients within one working day what happens next. The exact response depends on the request and clinical need.

Do not submit Patient Triage while abroad for medical advice. Radford states that, for legal reasons, it cannot provide medical advice through the service to patients who are outside the UK at the time of contact.

Official online-services guidance Patient Triage rules and disclaimer

What happens after you request an appointment?

Appointment

The practice may offer an appointment that day or on a later day depending on clinical need.

Telephone contact

You may receive a telephone call rather than needing to travel to the surgery.

Text or secure message

The team may answer the query through a message where that is clinically suitable.

Another service

You may be advised to use a pharmacy or another NHS service if that is the better route.

Routine, urgent and home-visit appointments

Routine appointment request

For routine care, use the appointment-request form from 8:00am Monday to Friday, call 0115 697 3018 during opening hours, or speak to reception in person.

Urgent help today

For an urgent appointment needed that day, the practice tells patients to phone or speak to reception while open. The team asks what help is needed before deciding the most appropriate response.

Telephone, face-to-face or video

Radford says consultations may be offered by telephone, face-to-face at the surgery, or by video call. Tell the team if you have a preference, need an interpreter, want a particular clinician where possible, or have another communication need.

Changing or cancelling an appointment

You can cancel through your NHS account, the online form, by replying CANCEL to an appointment reminder text, by telephone, or at reception.

Home visits

If you are housebound and need a home visit, the practice says it is helpful to call as soon after 8:00am as possible. The team will telephone first to understand what you need. You can also ask at reception or submit an online request.

Official Radford appointment guidance

Appointments outside normal opening hours

The practice publishes extended-access availability for registered patients:

Period	Published availability	How to arrange it
Monday–Friday	4:00pm–8:00pm extended-access appointments	Contact the surgery to arrange an appointment.
Saturday	9:00am–5:00pm extended-access appointments	Contact the surgery during normal opening to arrange access.

Location can differ from Radford Health Centre. The practice services section also advertises face-to-face and telephone GP appointments through NEMS Platform One, Station Street, Nottingham, NG2 3AJ. Confirm the location in your booking before travelling.

Repeat prescriptions: NHS App, form or paper request

The practice says the easiest repeat-prescription method is your NHS account through the NHS website or NHS App. Your account shows repeat medicines and dosages so you can select what you need.

Prescription route	What Radford says
NHS App / NHS account	Preferred online route for selecting available repeat medicines.
Practice repeat form	You can submit the practice repeat-prescription request form.
Paper request	Bring the paper form to the surgery while it is open.
Phone or email order	The practice states that repeat prescription orders are not accepted by phone or email.
Collection timing	The practice says the prescription can usually be collected from your nominated pharmacy two working days after ordering.

Prescription question rather than an order? You can phone the practice pharmacist after 10:00am on 0115 697 3018 or submit an online form.

Official prescription guidance NHS App information

Test results: three practical routes

If a result shows that you need more tests or treatment, Radford says the practice will contact you. Once a doctor has reviewed a test result, you can access it in several ways.

Check your NHS account.
Results may be visible through the NHS website or NHS App after clinical review.

Phone or visit the practice.
The practice says patients can contact it between 8:00am and 6:30pm for their results.

Use the online form.
You can submit an online request for the result or ask to discuss it with someone.

No fixed “all results are ready in X days” rule is published on the current result page. Different tests take different lengths of time, so this guide does not invent a turnaround period.

Official test-results page

Register with Radford Medical Practice

The practice tells new patients to check the catchment area before completing registration.

Check your postcode.
Use the catchment search on the official registration page or contact the practice to ask whether your address is covered.

Choose online or paper registration.
Fill out the online registration form or collect a paper form from reception during opening hours.

Have your NHS number if you know it.
The practice says this is helpful, but patients who do not know it can use the NHS service to find their NHS number.

Allow 48 hours.
The practice asks patients to allow 48 hours for registration to go through, then call the surgery to organise the new-patient check.

Named GP does not limit who you can see. Radford allocates registered patients a named accountable GP, but says you can still make appointments with other doctors or nurses at the practice.

Official Radford registration page

Nottingham Trent University students: what is different?

The practice operates a separate Student Health Centre for Nottingham Trent University patients. Student-specific requests can have different location, timetable and paperwork rules.

Student Health Centre phone

0115 697 8651

Use this number for the NTU Student Health Centre rather than the Radford main-site number.

Public transport

The practice says the tram stops at Nottingham Trent University and is around a three-minute walk from the Student Health Centre.

Access Statement evidence

Eligible students can request an Access Statement Medical Evidence form through Patient Triage or in person. The practice says this is completed within 21 days and there is no charge.

Medical-student teaching

The practice trains medical students. Patients should be told when a student will be present and can decline to have the student in the consultation without affecting their care.

Official NTU Access Statement guidance

Parking, buses and accessibility at Radford Health Centre

Parking

The practice says car parking and disabled parking are available at Radford Medical Practice.

Step-free and wheelchair access

The official contact page lists step-free access, wheelchair access and a disabled WC.

Hearing and signing support

An induction loop and signing service are listed among the practice accessibility facilities.

Bus routes published by the practice

The practice says buses 2, 28, 29 and 30 stop outside the surgery. Indigo and routes 34, 35 and 36 stop on Derby Road, around a 3–5 minute walk away. Rainbow 1 and routes 77, 78 and 79 stop on Alfreton Road, also around a 3–5 minute walk from the surgery.

Public transport changes: route numbers and timetables can change. Use the official practice directions as a starting point, then check a live journey planner before travelling.

Complaints and patient participation

Making a complaint

The practice says complaints can be raised with the Practice Manager by telephone or in writing. It also publishes a patient-feedback form, complaints leaflet and complaints policy.

Official complaints information

Patient Participation Group

Radford has an active PPG and welcomes patients who want to attend meetings, respond to surveys or contribute remotely.

Radford Patient Participation Group

CQC rating: Good, but the inspection is historical

The active CQC profile for Radford Medical Practice – Kaur at Radford Health Centre currently displays an overall rating of Good. Safe, Effective, Caring, Responsive and Well-led are all shown as Good.

CQC record	Published detail	What it means
Overall rating	Good	Current rating displayed on the active CQC profile.
Comprehensive inspection	9 May 2016	This is the inspection that produced the historical Good assessment.
Report published	22 June 2016	Do not present the Good rating as a new 2026 inspection.
Latest CQC data review	6 July 2023	CQC said it had not found evidence requiring another inspection or rating reassessment at that stage.

Use the correct CQC location. The separate CQC profile for the old NTU Student Health Centre location was archived in 2016. The Radford Health Centre location covered by this page uses CQC location ID 1-567807163.

Current phone vs CQC phone: CQC still displays an older telephone number on its historical profile. For patient contact, use the current practice website number 0115 697 3018.

Active Radford CQC profile CQC inspection timeline

Map and directions to Radford Health Centre

Radford Medical Practice
Radford Health Centre
Ilkeston Road
Nottingham
NG7 3GW

Map provided for journey planning. MedicalPracticeUK.org is independent and is not the official practice website.

Before travelling: confirm whether your appointment is at Radford Health Centre, NTU Student Health Centre or an extended-access location. The practice operates across more than one site and some evening/weekend care can be elsewhere.

When Radford Medical Practice is closed

Situation	Use this route
Life-threatening emergency	Call 999.
Urgent medical help that cannot wait	NHS 111 online for people aged 5+, or call 111. Call 111 for a child under 5.
Selected Tuesday PLT closure	Call the surgery number for diversion to Nottingham out-of-hours care, or use NHS 111 for medical advice.
Routine prescription, admin or registration request	Use the normal online or practice route when services reopen.

Official sources used

Last verified: 20 September 2026.

Radford Medical Practice Nottingham FAQs

Where is Radford Medical Practice and what is the phone number?

Radford Medical Practice is at Radford Health Centre, Ilkeston Road, Nottingham, NG7 3GW. The current practice telephone number is 0115 697 3018.

What are Radford Medical Practice opening hours?

The main Radford Health Centre site is open Monday to Friday from 8:00am to 6:30pm and is closed on Saturday and Sunday. Selected Tuesdays have Protected Learning Time closures from 12 noon, so check the current PLT schedule before travelling.

How do I request a routine GP appointment?

Use the practice appointment-request form from 8:00am Monday to Friday, call 0115 697 3018 during opening hours, or speak to reception. The practice says it will tell you within one working day what will happen next.

How do I request an urgent appointment today?

For an urgent same-day appointment Monday to Friday, call 0115 697 3018 or speak to reception while the surgery is open. The practice team asks what help you need before deciding the appropriate clinical route.

What is Radford Medical Practice Patient Triage?

Patient Triage is the practice’s current online request service. It can be used to request appointments, sick notes, test-result help and administrative support without needing an NHS App account. Medical Patient Triage requests are intended for patients who are in the UK at the time of contact.

How long do repeat prescriptions take?

The practice says you can usually collect your prescription from your nominated pharmacy two working days after ordering. The NHS App is the preferred route, and repeat orders are not accepted by telephone or email.

How do I get my test results?

After a doctor has reviewed the result, check your NHS account or NHS App, phone or visit the practice between 8:00am and 6:30pm, or submit an online request. If further tests or treatment are needed, the practice says it will contact you.

How long does registration with Radford Medical Practice take?

Check the practice catchment area first, then register online or collect a paper form. The practice asks patients to allow 48 hours for registration to go through and then call to organise a new-patient check.

Is Radford Medical Practice the same as Nottingham Trent University Student Health Centre?

They are part of the same practice organisation but are different sites. Radford Medical Practice is at Ilkeston Road and uses 0115 697 3018. The NTU Student Health Centre uses 0115 697 8651 and has different term-time and out-of-term opening hours.

What is the CQC rating for Radford Medical Practice?

The active CQC profile for Radford Medical Practice – Kaur at Radford Health Centre currently displays an overall rating of Good. The comprehensive inspection was on 9 May 2016, the report was published on 22 June 2016, and CQC reviewed available data again on 6 July 2023 without finding evidence requiring another inspection or rating reassessment at that stage.

Independent information notice: MedicalPracticeUK.org is not Radford Medical Practice, Nottingham Trent University Student Health Centre, the NHS, NHS 111, NEMS or the Care Quality Commission. Opening hours, Patient Triage availability, staff-training closures, extended-access locations, registration rules and service arrangements can change. Use the official links above for information affecting an immediate appointment, journey or request.

Radford Medical Practice Call 0115 697 3018