Radcliffe Medical Practice: NHS GP appointments, hours, repeat prescriptions and patient help
Radcliffe Medical Practice is an NHS GP surgery located inside Radcliffe Primary Care Centre at 69 Church Street West, Radcliffe, Manchester, M26 2SP. This practical guide explains appointments, phone access, routine online requests, NHS App, repeat prescriptions, fit notes, clinics, first contact physio, travel vaccinations, registration, test results, home visits, team roles, local department numbers, reviews, CQC rating and what to do when the surgery is closed.
Use this number for: appointment help, new health concerns, prescription questions, fit-note support, home-visit requests, registration questions, test-result questions, access needs, care navigation, complaints route questions or if online forms are difficult.
Secondary telephone: 0161 724 2063 is also listed on official practice pages. Use the main number first unless the practice has told you otherwise.
Radcliffe Medical Practice
Wave Suite, 1st Floor
Radcliffe Primary Care Centre
69 Church Street West
Radcliffe
M26 2SP
The surgery is inside Radcliffe Primary Care Centre. Do not confuse the GP surgery with other departments in the same building.
Open directionsGoogle and Bing search-intent map for Radcliffe Medical Practice
Patients do not search only one phrase. Common search intent around this GP surgery includes “Radcliffe Medical Practice appointments”, “Radcliffe Medical Practice phone number”, “opening times”, “repeat prescriptions”, “NHS App”, “online appointment request”, “Accurx”, “fit note”, “test results”, “Radcliffe Primary Care Centre”, “Church Street West”, “new patient registration”, “doctors”, “clinics”, “CQC rating”, “reviews”, “Redbank Group Practice”, “podiatry” and “district nurse”. This guide answers the real need behind those searches instead of using keywords as a simple list.
| Search phrase | What the user usually needs | Best action |
|---|---|---|
| Radcliffe Medical Practice appointments | How to contact the practice, whether to phone, attend reception, use routine online request, or use NHS App. | Use appointments section |
| Phone number | Main GP number, secondary number, and avoiding wrong Primary Care Centre department numbers. | Use contact details section |
| Repeat prescriptions | NHS App, online services, phone ordering window, processing time, medication reviews and pharmacy collection. | Use prescriptions section |
| Fit note / sick note | How to request a note, processing time, self-certification and when to contact after 2pm. | Use fit note section |
| Test results | How to chase results safely and what to do if symptoms get worse while waiting. | Use results section |
| Radcliffe Primary Care Centre | Which department is the GP surgery and which numbers belong to other services in the same building. | Use department guide |
| Clinics | Antenatal, baby, family planning, monitoring clinics, travel advice, minor surgery and health checks. | Use clinics section |
| CQC rating / reviews | Official rating and how to read patient feedback fairly. | Use reviews section |
Unique patient decision hub: choose the right Radcliffe route in 60 seconds
This tool is designed to be useful every time you need the practice. Start with the situation, then follow the safest route.
I have a new health concern
Phone the practice or attend reception. The official contact page says the reception team are care navigators and will ask brief details so they can direct you to the right professional or service.
I need routine care
Use the routine online appointment request if suitable. The official contact page says online appointment requests may take up to 5 working days for a response.
I need repeat medicine
Use the NHS App or online services where possible. If you need to telephone, the official guidance says to call between 11am and 2pm Monday to Friday.
I need a fit note
Use the fit-note request route and allow 5 working days. If phoning instead, contact after 2pm Monday to Friday.
I have back, knee, joint or muscle pain
Ask whether First Contact Physio is right. The practice describes direct referral for musculoskeletal problems such as back pain, knee pain and joint pain.
I need another department in the Primary Care Centre
Do not ring the GP surgery for podiatry, dermatology, district nurse, audiology or Redbank Group Practice. Use the separate department numbers listed below.
Radcliffe Medical Practice opening hours and extended-hours appointments
The official homepage lists Radcliffe Medical Practice weekday opening as 8:00am to 6:30pm from Monday to Friday. The about page also says appointments can be available from 6:30pm to 8:00pm Monday to Friday and at weekends under the Extended Hours Service. Treat weekend and extended-hours access as pre-booked appointment access, not ordinary walk-in opening.
| Service time | Official listed access | Patient tip |
|---|---|---|
| Monday to Friday | 8:00am to 6:30pm | Phone lines and reception are open for practice access excluding bank holidays. |
| Routine online appointment request | Available via official online link | May take up to 5 working days for response; do not use for emergencies. |
| Extended hours weekdays | 6:30pm to 8:00pm | Mainly pre-bookable; check with the practice before relying on this. |
| Weekend extended access | Saturday/Sunday appointment access listed 8:00am to 6:00pm | Book by calling the surgery number; do not assume walk-in access. |
| Bank holidays | May differ | Check official news or NHS 111 before travelling. |
| Emergency | Any time | Call 999 for life-threatening symptoms. |
How to request an appointment at Radcliffe Medical Practice
The official contact guidance says patients can reach the practice by phone or in person for new health concerns. The reception team are trained care navigators, so they may ask brief questions. This is not to block care; it helps direct you to the right professional, such as a GP, advanced nurse practitioner, practice nurse, pharmacist, healthcare support worker, first contact physiotherapist or acute visiting service.
Call 999 for chest pain, severe breathlessness, stroke signs, collapse, heavy bleeding or someone not responding.
Use 0161 724 2062 or speak to reception during opening hours.
Say the main issue, how long it has been happening, whether it is getting worse and what you need help with.
The official page says routine online appointment requests may take up to 5 working days for a response.
The practice says the NHS App can help patients book various types of appointments and access other services.
Missed appointments reduce availability for other patients. The practice publishes missed-appointment updates, so cancellation matters.
Hello, my name is [name]. My date of birth is [date of birth]. I am a patient at Radcliffe Medical Practice. I need help because [one clear sentence]. I need [urgent same-day advice / routine appointment / prescription help / fit note / test result help]. What is the safest next step?
Before you call or submit an online request: practical checklist
A clear request helps the care navigator and clinician route your query correctly. This is useful for older patients, carers, parents, patients with several medicines and anyone who feels nervous on the phone.
I have had [symptom] for [time]. It is [getting worse / not improving / affecting sleep / affecting work]. I have tried [medicine or self-care]. I take [regular medicines]. I am worried because [reason]. I would like advice on whether I need [GP / nurse / pharmacist / physio / test / referral].
Online appointment request, Accurx-style forms and response timing
The official contact page links to a routine care appointment request form and says it may take up to 5 working days to respond to online appointment requests. That means online routine requests are not the right route for chest pain, severe breathing trouble, collapse, serious infection signs or anything that cannot safely wait.
| Online request type | Use it for | Do not use it for |
|---|---|---|
| Routine appointment request | Non-urgent GP questions, planned follow-up, long-term condition questions, admin-type appointment requests. | Danger signs, urgent same-day deterioration or medical emergencies. |
| Fit-note request | Sick note / fit note request where appropriate. | Medical emergency, severe symptoms, or a new serious illness needing urgent assessment. |
| Prescription request | Repeat medication where NHS App or online service is not suitable. | Severe side effects, suspected allergic reaction or emergency medicine need. |
| NHS App | Appointments, repeat prescriptions and some record services where enabled. | Emergencies or anything that needs immediate human triage. |
NHS App and online services login
The practice recommends the NHS App for repeat prescriptions and says the NHS App can also be used to book various appointment types and access other services. Online services can also show authorised repeat medication and help patients manage appointment access where enabled.
NHS App
Use the NHS App for repeat prescription requests, appointment access and NHS account features where enabled for your record.
Online services
New users may need to register with the practice and provide photo identification before using online prescription and appointment tools.
Login safety
Do not share NHS login passwords, access codes or medical-record information with unofficial websites or callers.
Cannot log in?
Check your email, mobile number, NHS login verification and practice online-services registration. Contact the practice if access still fails.
Helpful NHS App video for prescriptions and online access
This NHS App video is useful if you want to understand how digital NHS access can help with GP services. Always follow Radcliffe Medical Practice’s own instructions for appointments, repeat prescriptions, fit notes and online services.
Radcliffe Medical Practice doctors, nurses and care-navigation team
The practice team includes GPs, advanced nurse practitioners, practice nurses, a pharmacist, healthcare support workers, first contact physiotherapists, an acute visiting service, physician associates, GP assistants, junior doctors, medical students, care navigators and administrative staff. The right person for your problem may not always be a GP.
| Role | Good for | Patient tip |
|---|---|---|
| GP | Medical issues, complex diagnosis, ongoing conditions, referrals and clinical decisions. | Give clear history and medication details. |
| Advanced Nurse Practitioner | Acute medical issues such as cough, cold or sore throat where clinically suitable. | Accept ANP appointment if it is the right route. |
| Practice Nurse | Child immunisations, chronic disease reviews, injections, cervical smear and Depo injection. | Bring relevant letters and medication list. |
| Pharmacist | Medication reviews and some blood-result related medicine questions. | Useful for repeat prescription or medicine safety problems. |
| Healthcare Support Worker / GP Assistant | Blood tests, B12 injection, blood pressure checks, health checks and ECGs. | Often quicker than a GP for planned checks. |
| First Contact Physiotherapist | Back pain, knee pain, joint pain and other musculoskeletal problems. | Ask about this route for muscle and joint symptoms. |
| Acute Visiting Service | Home visit assessment where clinically appropriate. | Use 999 for emergencies. |
Radcliffe Medical Practice repeat prescriptions
The official prescription page says repeat prescriptions can be ordered through the NHS App or online services. If you do not have internet access or prefer to telephone, the practice says to call for a prescription between 11am and 2pm Monday to Friday. Patients should allow 48 working hours, excluding weekends and bank holidays, for the request to be processed.
NHS App
Use the NHS App where possible. It is the practice’s preferred route and can be used at any time of day.
Online services
Online services show repeat medication that has been authorised and still has available issue quota.
Phone window
If you need to phone, use the 11am to 2pm Monday–Friday window listed by the practice.
Post or paper request
You can send a prescription request by post and include a stamped addressed envelope if you want it returned to you.
| Prescription problem | What it usually means | Practical next step |
|---|---|---|
| Medicine not showing online | It may not be authorised for repeat, may have reached review quota, or may need clinician approval. | Contact the practice and explain medicine name, dose and why you need it. |
| Pharmacy says no prescription | It may still be processing, sent elsewhere, or awaiting doctor signature. | Allow 48 working hours and check nominated pharmacy details. |
| Medication review due | Patients on repeat medication are asked to see a doctor, nurse practitioner or practice nurse at least once a year. | Book the review early to avoid delays to future prescriptions. |
| Running out soon | Weekends, bank holidays and reviews can delay supply. | Order early and tell the practice or pharmacist if medicine is essential and supply is nearly finished. |
| NHS prescription charges | Some people pay, some are exempt, and PPCs can reduce costs for frequent prescriptions. | Check NHS charge/exemption rules if you pay regularly. |
Pharmacy, nominated chemist and minor illness advice
Many patients search “Radcliffe Medical Practice pharmacy” because the GP surgery is inside a Primary Care Centre and there are nearby pharmacies. Your nominated pharmacy is where electronic prescriptions are normally sent. Local pharmacies can also help with minor illnesses and emergency medicine advice.
| Need | Best route | Why it helps |
|---|---|---|
| Nominated pharmacy | Check or update through NHS App, online services, pharmacy or practice route. | It helps prescriptions go to the correct pharmacy. |
| Minor illness | Ask a pharmacist first where suitable. | Common problems such as coughs, colds, sore throat and mild rashes may not need a GP. |
| Emergency supply | Ask a pharmacist or use NHS 111 if urgent. | Helpful if you are running out when the practice is closed. |
| Pharmacy opening hours | Use NHS Find a Pharmacy. | Pharmacy hours are not the same as GP surgery hours. |
Test results, blood tests and hospital results
Radcliffe Medical Practice uses online services and care-navigation routes for many patient tasks, but test-result follow-up can depend on who ordered the test. GP-ordered tests and hospital-ordered tests are not always followed up through the same team.
If a hospital ordered it, the hospital clinic may be the correct team to chase.
Different tests take different times. Do not assume all results arrive on the same day.
The NHS App or online services may show parts of your record and some results if access is enabled.
Have your date of birth, test date and hospital/clinic details ready.
If symptoms get worse while waiting, contact the GP, NHS 111 or 999 depending on severity.
Sick notes, fit notes and work letters
The official contact page says patients can order a fit note through the practice’s online fit-note link and should allow 5 working days for processing. It also says patients can contact the practice after 2pm Monday to Friday if using the phone route.
7 days or less
You usually self-certify for the first 7 days of sickness. Ask your employer for the correct self-certification process.
More than 7 days
You may need a GP fit note. Use the official request route and give clear dates.
Allow 5 working days
The practice contact page says to allow 5 working days for fit-note processing.
Hospital care
If hospital treated you, ask the hospital team whether they should provide paperwork or a discharge note.
Home visits and community nursing support
The practice provides home visits where clinically appropriate, and its team role guide mentions an Acute Visiting Service for home visits. The attached community nursing team also supports people in their own homes or residential care homes. Do not wait for a GP home visit if symptoms are life-threatening.
| Situation | Likely route | Important note |
|---|---|---|
| Unwell and housebound | Ask for clinical triage or acute visiting route. | Explain why the patient cannot safely attend. |
| Wound care or district nursing | Community/district nursing service may be involved. | Use the right nursing contact if already under that service. |
| Transport difficulty only | Usually attend surgery or arrange transport. | Transport difficulty alone may not justify a GP home visit. |
| Emergency symptoms | Call 999. | Do not wait for a GP visit. |
Register with Radcliffe Medical Practice as a new patient
NHS.uk lists Radcliffe Medical Practice as accepting new patients. Before registering, check whether your address is in the practice area and plan regular medication carefully so you do not run out while records move between surgeries.
Use the NHS profile or ask reception whether your address can register with the practice.
Follow the practice or NHS registration instructions rather than old directory pages.
Order enough repeat medication before changing GP so you do not run out during record transfer.
The practice clinic information says new patients have the opportunity for a new patient consultation to check health and discuss ongoing problems.
Interpreter, carer, communication, disability or reasonable-adjustment needs should be explained early.
Clinics and services patients often need
The official clinics page lists a wide range of services. These include antenatal clinics, baby clinics, family planning and well-women clinics, monitoring clinics, nursing care, health checks, travel advice and vaccinations, minor surgery, substance misuse support, diagnostic facilities and other primary care services.
| Clinic or service | Official detail | Patient tip |
|---|---|---|
| Antenatal clinics | Run by midwives on Wednesdays 09:00–12:00. | Check appointment arrangements before attending. |
| Baby clinics | Health visitors provide advice; GPs provide child health surveillance; practice nurses provide immunisations. | Bring child health record if relevant. |
| Family planning and well-women | Practice nurses provide contraception, HRT checks, smears, emergency contraception and advice. | Ask which clinician is right when booking. |
| Monitoring clinics | Diabetes, asthma, COPD, heart disease, chronic kidney disease and hypertension clinics. | Bring readings, inhalers, medication list or home BP logs if relevant. |
| Nursing care | Includes ear syringing and wound care. | Ask reception if a nurse appointment is the right route. |
| Health checks | Free NHS health checks for ages 40–74; patients aged 75+ are also offered health screening. | Ask whether you are eligible and how to book. |
| Travel advice and vaccinations | Travel appointments should ideally be made 8 weeks before departure; yellow fever is not provided. | Do not leave travel vaccines until the last minute. |
| Minor surgery | Includes joint injections, wart freezing, skin tag removal and removal of small lumps/swellings. | Needs clinical assessment first. |
| Diagnostics | Includes phlebotomy, ECG, arrhythmia watch, spirometry and Doppler examinations. | Attend only if booked or instructed. |
Disabled access, communication support and Primary Care Centre departments
Radcliffe Medical Practice says its modern premises have facilities and access for disabled patients. The wider Radcliffe Primary Care Centre also contains other departments, so it is important to use the correct number if you are not trying to contact the GP surgery.
Redbank Group Practice
Official useful contacts list Redbank Group Practice as 0161 383 7128. It is a different GP practice.
Podiatry and district nurse
The official useful contacts page lists podiatry and district nurse/wound care numbers separately from the GP surgery.
Not sure who you need?
Tell the operator exactly which department or service you are trying to reach before sharing medical details.
Hello, I have an appointment or request with Radcliffe Medical Practice. I need help with [wheelchair access / hearing support / interpreter / large print / carer support]. Can this be added before I attend?
Reviews, CQC rating and patient feedback
CQC lists Radcliffe Medical Practice as Overall Good, with Good ratings for safe, effective, caring, responsive and well-led. CQC records are more formal than ordinary star reviews, but patient feedback can still help you understand access, phone experience, staff communication and appointment systems.
CQC inspected quality
CQC lists the practice as Overall Good and Good across key domains.
Patient feedback
Use official feedback routes for patient experience, suggestions and service improvement.
Read old reviews carefully
Older comments may not reflect current care navigation, NHS App access, online requests or extended hours.
Look for patterns
One review is less useful than repeated recent themes about access, communication and care quality.
Complaints, compliments and medical records
If something goes wrong, write a clear timeline before contacting the practice. Include dates, times, who was involved if known, what happened, what outcome you want and whether you are complaining for yourself or on behalf of someone else.
Use dates, times, site, staff role if known, what happened and what you want to happen next.
Most concerns should start with the practice so they can investigate and respond.
The practice may need written permission before discussing another patient’s record.
Record access requests should go through the practice manager route and may require identity checks.
Radcliffe Medical Practice map, directions and photos
Address: Radcliffe Medical Practice, Wave Suite, 1st Floor, Radcliffe Primary Care Centre, 69 Church Street West, Radcliffe, Manchester, M26 2SP. Use the map for planning only. Confirm appointment time and department before leaving home.
Before travelling
Check appointment time, clinician type, department, opening hours and whether you need medication, samples, letters or forms.
If you are late
Call reception as soon as possible. Nurse, test and time-limited appointments may not be able to run late safely.
If you need photos
Use Google Maps or AccessAble-style accessibility resources where available, but rely on official address details.
If someone else is driving
Send them the full address and say “Radcliffe Primary Care Centre, 69 Church Street West, M26 2SP.”
What to do when Radcliffe Medical Practice is closed
The official homepage says that if you need medical help outside normal surgery hours, phone 0161 724 2062. It also says NHS 111 can help if you have an urgent medical problem and you are not sure what to do. Use 999 for emergencies.
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing difficulty, heavy bleeding, collapse, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need medical help today and cannot wait for the practice to reopen. |
| Minor illness or medicine advice | Local pharmacy | Coughs, colds, sore throat, minor rash, aches and pains, medicine side effects. |
| Mental health crisis | NHS 111, Samaritans 116 123, or 999 if immediate danger | Mental health emergencies should be treated seriously. |
| Non-urgent request | Use official online route when suitable and wait for practice response | Routine admin, planned reviews, fit notes, non-urgent appointment requests. |
Official source check and reference notes
Official sources checked before writing: NHS.uk, the official Radcliffe Medical Practice website, official contact page, repeat prescriptions page, clinics page, about page, team role information, patient information pages, CQC profile and NHS 111.
Official links: NHS.uk profile · Official practice website · Contact details · How to contact us · Repeat prescriptions · Clinics · About the practice · Team · Team role guide · Patient information · CQC Radcliffe Medical Practice · NHS 111
Why this page is built this way: real users search phone, opening hours, appointments, online request, NHS App, repeat prescriptions, fit notes, test results, Radcliffe Primary Care Centre, doctors, clinics, new patient registration, reviews and CQC. This guide answers those intents in one place while still sending users to official sources for final confirmation.