Old Aberdeen Medical Practice: appointments, hours and patient help
Trying to contact a GP in Old Aberdeen, order repeat medicine, check results, or work out whether you need NHS 24, pharmacy, A&E or the practice? This guide gives the practical routes first: appointment requests, opening hours, prescriptions, test results, sick lines, registration status, travel, access and official source checks.
Use this number for: GP appointment questions, urgent same-day help, general practice questions, results during the listed results window, access questions, or if online forms are difficult.
Old Aberdeen Medical Practice
12 Sunnybank Road
Aberdeen
AB24 3NG
Use the full address when planning travel. This helps avoid confusion with other Aberdeen GP surgeries.
Get directionsOld Aberdeen Medical Practice serves patients around Old Aberdeen, Sunnybank, King Street, the university area and nearby parts of Aberdeen. Many visitors need one answer quickly: how to contact the practice, when the phones are open, how to request an appointment, or what to do if the surgery is closed.
This page is written like a patient desk guide, not a formal NHS leaflet. It explains what to click, what to say, what number to use, and when to choose NHS 24, pharmacy, emergency care or the practice.
Old Aberdeen Medical Practice opening hours and open-today help
The official practice website lists weekday opening information. The opening hours page says the practice is open Monday to Friday from 8:30am to 6:00pm. Other practice contact information also shows weekday practice access as 08:00–18:00 and explains that switchboard/reception times may be different. Because the official pages show more than one timing detail, check the official page or call before travelling.
| Day or service | Listed information | Patient note |
|---|---|---|
| Practice opening | Weekdays, official pages list 8am–6pm / 8:30am–6pm information | Check official pages before travelling because practice opening and phone reception times are not always identical. |
| Reception phone | Official contact numbers page lists reception 8:30am–12:15pm and 1:30pm–5:00pm | Phone lines may close around lunch. Use the correct route for urgent problems. |
| Results line | Official contact numbers page lists results line 10am–12:15pm and 1:30pm–4:00pm | Call for results during the listed results times, not during busy morning appointment calls. |
| Repeat prescriptions | Prescription number listed as 01224 551531 | Order before you run out. Ask your pharmacy if you need help. |
| Out of hours | NHS 24 / 111 | Use 111 for urgent non-emergency care when the practice is closed. |
Which service should you use before calling?
This section helps Aberdeen patients choose the right route before calling. It can save time and helps the practice keep GP appointments for problems that need GP care.
Call 999 now
Use 999 for chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, seizure, serious allergic reaction, or someone not responding.
Use NHS 24 on 111
Use 111 when you need urgent help and the GP is closed, or you are not sure which NHS service is right. NHS 24 can help direct you to out-of-hours care.
Call Old Aberdeen Medical Practice
Use the GP for ongoing symptoms, repeat medicine issues, sick line questions, test result questions, hospital letters, long-term conditions and routine health problems.
Ask a pharmacy
Use a pharmacy for medicine advice, minor illness, coughs, colds, sore throat, prescription collection questions and urgent advice about medicines.
How to book an Old Aberdeen Medical Practice appointment
There are different ways to ask for help. Pick the one that matches your problem. If symptoms feel serious or are getting worse quickly, do not wait for a routine online reply.
Call reception
Call 0345 013 0740. Say your name, date of birth, phone number, and one short sentence about the problem. Reception may ask questions so they can direct you to the right person.
Good for: same-day concerns, worsening symptoms, medicine problems, children, older patients, urgent admin, or if online forms are difficult.
Use the official online request route
The official practice contact page says patients can ask for help online and start a new request. Use this for non-emergency medical or admin requests when available.
Write: what is wrong, when it started, what you have tried, and what worries you most.
Use NHS Scotland digital routes if available
Digital access can vary by Scotland practice. Use the official practice website and NHS Scotland guidance for the current route rather than assuming an English NHS App feature applies.
Ask at reception if online is hard
If phones or online forms are hard for you, reception can explain what route to use. If you visit in person, bring your appointment letter, medicine list, phone, glasses, hearing aids and a trusted person if needed.
Hello, my name is [your name]. My date of birth is [your date of birth]. I am registered with Old Aberdeen Medical Practice. I need help because [say the problem in one sentence]. Is there anything available today, this week, or as soon as possible?
If you are calling for a child, partner, elderly parent, or someone you care for, say that clearly at the start.
Helpful NHS Scotland video and online help note
Scotland uses NHS 24 and NHS inform for many public health and urgent-care information routes. Use the official practice website for Old Aberdeen Medical Practice’s own online request process, and use NHS 24 on 111 when urgent help is needed out of hours.
Can you register with Old Aberdeen Medical Practice?
The official registration page currently says Old Aberdeen Medical Practice is not accepting new patient registrations for the practice. It also says patients who require further assistance should contact practitioner services on 0345 300 1023.
Do not assume registration is open because the practice appears in a search result. The practice’s own registration page is the safest source.
The official practice registration page tells patients to contact practitioner services on 0345 300 1023 if they need further assistance.
Search for nearby GP practices and check whether they are accepting patients before completing forms.
When registering with a GP, ID and proof of address can help. Ask the practice or practitioner services what to do if you do not have standard documents.
If you take regular medicine, ask your current GP, pharmacist or practitioner services how to avoid running out while changing practice.
What to bring to your GP appointment
Bringing the right things can save another call or second visit. This is very helpful for new patients, carers, older patients, students and people taking several medicines.
Old Aberdeen Medical Practice repeat prescriptions
Do not wait until your last tablet. Order repeat medicine early, especially before weekends, bank holidays, travel, or if the medicine needs review.
Prescription phone line
The official practice website lists a prescriptions number: 01224 551531. Use this route for repeat prescription questions if advised by the practice.
Practice online route
Use the official Old Aberdeen Medical Practice website for current repeat prescription guidance and online contact routes.
Pharmacy help
Your local pharmacy can often help with medicine advice, side effects, repeat prescription process questions and prescription collection.
Urgent medicine when closed
If you are running out of important medicine when the practice is closed, ask NHS 24 on 111 or a pharmacy what urgent route is available.
Old Aberdeen Medical Practice test results and blood test questions
The official contact numbers page lists a results line through the main number. It also lists results hours separately, so try to call during the results window rather than at busy appointment times.
Use the results time
The official contact numbers page lists results as open 10am–12:15pm and 1:30pm–4:00pm through 0345 013 0740.
Ask when results are expected
Before leaving your appointment, ask when the result should be back and how you will hear. Some results take longer than others.
Call if you are worried
If symptoms are worse, or you have not heard when you expected to, call the surgery and ask what the next step is.
Do not ignore symptoms
Do not assume “no news” always means everything is fine. If you feel worse, use the right urgent service.
Sick lines, fit notes and work letters
In Scotland, people often say “sick line” for a fit note. Your employer may not need a GP sick line for the first few days of sickness, because self-certification may apply.
Ask whether they need self-certification or a GP sick line.
If you need a sick line, use the official online request route if available or call reception and explain the date your illness started.
Say when you became unwell, whether you are still off work and whether you have already spoken to a doctor or nurse.
If you were treated in hospital, ask the hospital team whether they should provide a note or discharge letter.
Services patients often need
Exact services can change by staffing, appointment type, clinical need and local NHS Scotland pathways. The list below covers common GP surgery needs patients search for.
Parking, disabled access and visiting the surgery
The practice is listed at 12 Sunnybank Road, Aberdeen AB24 3NG. If disabled access, parking, hearing support or help in another language matters for your visit, check with the practice before travelling.
Disabled access
Call before your appointment if you need step-free access, wheelchair access, disabled parking, a quiet waiting space, or another reasonable adjustment.
Parking and arrival
Use 12 Sunnybank Road, AB24 3NG for route planning. Leave extra time around university, school, King Street and city traffic periods.
Students and new residents
Old Aberdeen has many students and new residents. Check the official registration page first because the practice currently says new registrations are not being accepted.
Language and hearing support
Ask for interpreter support when booking if English is difficult. Ask about text relay, BSL support, or other reasonable adjustments if needed.
Hello, I need help in [language]. Can you arrange an interpreter for my appointment or phone call?
Old Aberdeen Medical Practice map and directions
Address: Old Aberdeen Medical Practice, 12 Sunnybank Road, Aberdeen, AB24 3NG. Use the map for planning only. Confirm your appointment time before leaving.
By car or taxi
Use postcode AB24 3NG. If someone is dropping you off, ask them to use “12 Sunnybank Road, Aberdeen”.
By train
Aberdeen railway station is the main city station. Check bus, taxi or walking routes before leaving, especially if you have mobility needs.
By bus
Use Traveline Scotland or Google Maps for live bus routes to Sunnybank Road, King Street or the Old Aberdeen area. Bus times can change.
Before leaving home
Take your phone, appointment details, medicine list, glasses or hearing aids and any paperwork the surgery asked for.
What to do when Old Aberdeen Medical Practice is closed
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, not responding. |
| Urgent but not life-threatening | NHS 24 or call 111 | You need advice today and cannot wait for the GP to reopen. |
| Mental health crisis | Samaritans 116 123 or NHS 24 on 111 | You feel unsafe, overwhelmed, or need urgent mental health support. |
| Minor illness | Local pharmacy | Coughs, colds, sore throat, minor rash, medicine advice and prescription questions. |
| Serious injury | A&E or urgent care route | Broken bones, serious cuts, head injury, severe pain, or urgent injuries. Use NHS 24 if unsure. |
| Urgent prescription when closed | NHS 24 or pharmacy | If you are running out of important medicine, ask NHS 24 or a pharmacy what urgent route is available. |
Regulator and rating note for Scotland
Old Aberdeen Medical Practice is in Scotland. CQC is the regulator for health and social care services in England, so it is not the correct source for a live CQC-style rating for this Aberdeen GP practice.
For Scotland, use official NHS Scotland, NHS Grampian, NHS 24, NHS inform and Healthcare Improvement Scotland routes where relevant. This guide avoids showing a fake or copied CQC rating because that would mislead patients and search engines.
Patient checklist before you call or visit
Reception usually needs it to find your record.
Make sure the practice can call you back.
Start with the main issue. You can explain more later.
Use words like “getting worse”, “today”, “child”, “elderly”, or “medicine running out”.
This helps the GP or nurse avoid mistakes.
Use 12 Sunnybank Road, Aberdeen, AB24 3NG.
Official source check and reference notes
Publish-ready as of 29 May 2026: this guide was checked against the official Old Aberdeen Medical Practice website, NHS 24 Scotland, NHS inform-style urgent-care routes and NHS Scotland service listing information. This independent directory page may not update at the same time as NHS or practice systems.
Main reference sources used: the official practice contact page was used for the main telephone number, prescription number, results number and address. The official opening-hours page was used for weekday opening wording. The official registration page was used for the current “not accepting new patient registrations” status. NHS 24 and NHS Scotland sources were used for out-of-hours and urgent-care guidance.
Official links: Official Old Aberdeen Medical Practice website · Official contact page · Official opening hours page · Official registration page · NHS 24 Scotland · NHS inform
Why this matters: GP opening times, phone line hours, registration status, prescription routes, online forms and urgent-care instructions can change. This page links users back to official sources so they can verify live details before calling, travelling or relying on the information.