Linkway Medical Practice West Bromwich | NHS GP Surgery

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Emergency first: MedicalPracticeUK.org is an independent information website, not Linkway Medical Practice, the NHS or CQC. Call 999 for a life-threatening emergency. For urgent medical help that is not life-threatening, use NHS 111 online or call 111.
West Bromwich NHS GP patient guide

Linkway Medical Practice West Bromwich: appointments, online requests and patient help

Linkway Medical Practice is at Lyng Centre for Health and Social Care, Frank Fisher Way, West Bromwich, West Midlands, B70 7AW. The main telephone number is 0121 553 4000. Patients can use telephone, SystmOnline, NHS App and the practice’s limited-morning Patient Triage route depending on the task.

Choose the right route Appointment options Map and directions
1. Send the request
2. Practice reviewNon-urgent Patient Triage forms are reviewed during office hours.
✓3. Next stepAppointment, advice, prescription route, admin help or another service.
Main practice telephone
0121 553 4000

Use reception for appointment help, urgent requests while the practice is open, registration questions, online-access problems, test-result help, proxy-access questions and other practice administration.

Call Linkway Medical Practice Official practice website
Practice address

Linkway Medical Practice
Lyng Centre for Health and Social Care
Frank Fisher Way
West Bromwich
West Midlands
B70 7AW

NHS and CQC records both identify the practice at the Lyng Centre in West Bromwich.

Open directions
Telephone
0121 553 4000
Postcode
B70 7AW
NHS code
M88038
CQC
Good overall
Quick answer: Linkway Medical Practice is an NHS GP surgery in the Lyng Centre, West Bromwich. The current NHS profile says the practice is accepting new patients. For non-urgent medical or administrative requests, the official website provides Patient Triage for a limited period in the morning. Online services also include appointment booking/cancellation, repeat prescriptions and summary-record access.

Choose the right Linkway route

You need Start here Important point
Life-threatening emergency Call 999 Do not wait for Patient Triage or a GP callback.
Non-urgent medical problem Check the official Patient Triage route in the morning. The practice says the form is available only for a few hours in the morning.
Urgent help while Linkway is open Call 0121 553 4000. Do not submit urgent or emergency requests through Patient Triage.
Repeat medication Use SystmOnline or NHS App where your account permits. Check the medicine and nominated pharmacy before submitting.
Blood-test result Use SystmOnline, Accurx or telephone. The practice says to allow about 10 days after a blood test.
New-patient registration Check the practice area, then use NHS online registration or practice forms. NHS currently shows Linkway as accepting new patients.
Manage another patient’s online account Apply for proxy access. Do not share another patient’s login details.
Urgent help when closed NHS 111 online or call 111. Use 999 for a life-threatening emergency.

For a broader explanation of NHS GP registration, appointments and account access, see the NHS medical practice patient guide.

Opening times: check the live practice page before travelling

Linkway publishes a dedicated opening-times page and the NHS profile provides live surgery information. Extended-access sessions may not match ordinary reception hours, so do not treat an evening or Saturday appointment as proof that the main reception is open for every service.

Time-sensitive visit? Check the official practice opening-times section or phone 0121 553 4000 before setting out, particularly on bank holidays or if you need a specific service rather than a pre-booked appointment.
Official opening-times section Current NHS practice profile

Appointments and non-urgent Patient Triage

Linkway offers more than one appointment route. The best choice depends on urgency and whether you can use the online system.

1
Check urgency first.
Do not use Patient Triage for an emergency or an urgent problem that needs prompt clinical attention. Use the practice telephone, NHS 111 or 999 according to urgency.
2
For a non-urgent request, check Patient Triage in the morning.
The practice says the online consultation form is available for only a few hours in the morning for non-urgent medical or administrative requests.
3
Be specific and concise.
The practice asks patients to give as much useful information as possible despite the form’s character limit. Explain the main issue, relevant timing and how the team can contact you.
4
If digital access is difficult, phone reception.
Linkway specifically says patients without internet access or those who find computers or smartphones difficult can still call the surgery instead.
Online forms are not continuously monitored. Linkway says Patient Triage submissions are read during office hours and are not read at weekends or on bank holidays.
Official appointment information Official Patient Triage and online services

Linkway online services: what each route can do

SystmOnline

The practice lists online appointment booking and cancellation, repeat-prescription ordering and access to summary-record information. Ask reception if you need to register for online access.

Patient Triage

Use the morning online consultation form for non-urgent medical or administrative requests. It is not an emergency or out-of-hours service.

NHS App

The practice directs patients to the NHS App for supported GP-account functions such as appointments, repeat prescriptions and health-record access where enabled.

Telephone

Phone reception if you cannot use digital services, need urgent practice help or are unsure which route applies.

Repeat prescriptions

Linkway’s online-services page confirms that repeat prescriptions can be ordered through its online GP service. The NHS App can also support repeat-prescription requests when the function is enabled for your GP account.

Before you submit

  • Check the exact medicine and strength.
  • Request only items that are due.
  • Check your nominated pharmacy where relevant.
  • Do not wait until you have no medication left.

If an item is missing

A medicine may not appear as a normal repeat item if it needs review or was previously issued as a one-off. Contact the practice rather than repeatedly submitting the same request.

For general NHS medication help, including repeat medicines and nominated pharmacies, see the NHS medication and prescription guide.

Linkway repeat-prescription online service NHS App information

Blood-test results: allow about 10 days

Linkway gives specific guidance for blood-test results: allow around 10 days after the blood test so the result has time to reach the practice.

1
Wait the published period for a blood test.
The practice advises allowing about 10 days.
2
Check SystmOnline if you have access.
Linkway says patients can view blood-test results using their SystmOnline login.
3
If you cannot access the result online, contact the practice.
The official test-results page provides both an Accurx route and the main telephone number, 0121 553 4000.
Not every investigation follows the same timetable. The approximately 10-day guidance specifically refers to blood tests. Ask the surgery what to expect for scans, hospital tests or other investigations.
Official Linkway test-result guidance

Register with Linkway Medical Practice

The current NHS profile says Linkway Medical Practice is accepting new patients. The practice registration page says you should normally live within its practice area.

1
Check the practice area.
Linkway provides a practice-area map. If you are unsure, the practice suggests phoning 0121 553 4000 from around 11:30am onwards when the line may be less busy.
2
Choose online or paper registration.
The practice links to the NHS online registration form. You can also collect a GMS1 registration form and health questionnaire from reception.
3
Prepare useful health information.
Have previous GP details and your current repeat medicines available so the new practice can create an accurate record.
4
Follow the practice’s new-patient health-check process.
Linkway says registration involves a healthcare-team health check so required tests and repeat-medication information can be reviewed.
Outside the practice area? Linkway says its registration team will contact applicants who live outside the area and advise what to do next.
Official Linkway registration page NHS online GP registration

Proxy access for a child or another adult

Linkway provides proxy access for eligible parents, guardians, carers and adults who need to manage another patient’s online GP services.

Proxy function What Linkway says
Appointments Proxy access can include booking and viewing appointments.
Medication It can include ordering medication.
Medical records Access can include medical-record information depending on permission granted.
Child account Parental responsibility may allow proxy access, but the decision is made at practice level.
Another adult The person acting for another patient must be registered for online access at the relevant practice.
Do not share passwords. Linkway describes proxy access as the recommended alternative to using another person’s login details.
Official Linkway proxy-access information

Clinics and services listed by Linkway

Antenatal care

Once pregnancy is confirmed, the practice says patients are referred to the local hospital maternity unit, with much antenatal care supervised at the surgery by community midwives.

Child surveillance

Eight-week developmental checks are carried out by practice doctors or nurses and are arranged by recall.

Child immunisations

The practice lists childhood immunisations with the practice nurse during weekday treatment-room sessions by appointment.

Diabetes

A specialist nurse runs regular diabetic reviews following referral.

Asthma and COPD

Patients are recalled for regular reviews. If symptoms are not well controlled, the practice asks patients to tell reception rather than waiting for a routine recall.

Family planning

The practice lists contraception and family-planning advice through doctors and advanced nurse practitioners.

Minor surgery

Minor procedures are arranged after GP referral rather than booked directly with reception.

Smoking cessation

Smoking-cessation support is listed among practice services.

Well-woman care

The practice lists nurse appointments for well-woman checks and cervical smears.

Official Linkway clinic information

Complaints and feedback

Linkway says feedback forms are available from reception. If you want to make a complaint, tell reception that you want the matter reported to the practice manager and leave suitable contact details.

1
Write down what happened.
Include the relevant date, service involved, who you spoke to if known and what outcome you are asking for.
2
Contact reception and ask for the complaint to go to the practice manager.
The practice says the manager will contact you and create a written record of the complaint.
3
Keep urgent clinical needs separate from the complaint.
If you still need medical care, arrange that through the appropriate clinical route rather than waiting for the complaint process.
Official complaints and feedback information

Linkway Medical Practice CQC rating

CQC currently displays an overall rating of Good for Linkway Medical Practice. The latest assessment report was published on 24 July 2026 following assessment activity from 22 May to 27 May 2026.

CQC area Current displayed rating
OverallGood
SafeGood
EffectiveGood
CaringGood
ResponsiveGood
Well-ledGood
Current CQC notice: the live CQC profile states that the provider has requested a review of one or more ratings. That review request should be read alongside the current displayed rating rather than relying on an older badge or screenshot.
Live Linkway CQC profile 2026 CQC assessment report

When Linkway Medical Practice is closed

Situation Use this route
Life-threatening emergency Call 999.
Urgent medical help that is not life-threatening Use NHS 111 online or call 111.
Routine appointment or admin request Use the normal Linkway telephone or online route when the practice reopens.
Online Patient Triage form Do not rely on it out of hours; the practice says forms are not read at weekends or on bank holidays.

Linkway Medical Practice map and directions

Linkway Medical Practice
Lyng Centre for Health and Social Care
Frank Fisher Way
West Bromwich
West Midlands
B70 7AW

Map provided for location and directions only. MedicalPracticeUK.org is not the official Linkway Medical Practice website.
Before travelling: check the current opening arrangement, appointment type and exact destination within the Lyng Centre, particularly if you have been given an extended-access appointment.

Related MedicalPracticeUK guides

Dudley-area GP guide

The Links Medical Practice guide covers another West Midlands GP surgery and shows how registration and appointment routes can differ between practices.

Another Midlands appointment model

The Hockley Farm Medical Practice guide explains a different online appointment system and its exclusions.

General GP help

The NHS medical practice patient guide covers common GP registration, appointment and NHS App tasks.

Medication support

The NHS medication and prescription guide explains repeat medicines, nominated pharmacies and NHS App prescription access.

Official sources used

Last verified: 20 September 2026.

Linkway Medical Practice West Bromwich FAQs

Where is Linkway Medical Practice?
Linkway Medical Practice is at Lyng Centre for Health and Social Care, Frank Fisher Way, West Bromwich, West Midlands, B70 7AW.
What is the Linkway Medical Practice phone number?
The main telephone number published by Linkway, NHS and CQC is 0121 553 4000.
Is Linkway Medical Practice accepting new patients?
The current NHS profile says Linkway Medical Practice is accepting new patients. The practice says registration is normally for people living within its practice area.
How do I request a non-urgent appointment online?
Use the official Patient Triage form when it is available. Linkway says the form is open for a few hours in the morning for non-urgent medical and administrative requests and is read only during office hours.
What if I cannot use Patient Triage online?
Call reception on 0121 553 4000. Linkway specifically says patients without internet access or people who find computers or smartphones difficult can still telephone the practice.
Can I order repeat prescriptions online?
Yes. Linkway lists repeat-prescription ordering through its online services, and NHS App prescription functions may also be available through your GP account.
How long should I wait for a blood-test result?
Linkway advises allowing about 10 days after a blood test. Results can be viewed through SystmOnline where access is enabled, or you can contact the practice through Accurx or by telephone.
How do I register with Linkway Medical Practice?
Check that you live in the practice area, then use the NHS online registration form or collect the GMS1 registration form and health questionnaire from reception. Linkway says new registration includes a healthcare-team health check.
What is Linkway Medical Practice’s current CQC rating?
CQC currently displays an overall rating of Good. Its latest assessment report was published on 24 July 2026 following assessment activity from 22 May to 27 May 2026. The live CQC page also says the provider has requested a review of one or more ratings.
What should I do if Linkway Medical Practice is closed?
Use NHS 111 online or call 111 for urgent medical help that is not life-threatening. Call 999 for a life-threatening emergency. Routine GP or administrative requests should use the normal Linkway route when the practice reopens.
Independent information notice: MedicalPracticeUK.org is not Linkway Medical Practice, NHS England, NHS 111 or the Care Quality Commission. Appointment availability, online-form hours, registration status and clinic arrangements can change. Use the official links above when completing an action or planning an immediate visit.
Linkway Medical Practice Call 0121 553 4000