Lincoln Road Medical Practice: NHS GP appointments, PATCHS, prescriptions and patient help
Lincoln Road Medical Practice is now listed as Medicus Health Partners – Lincoln Road, based at Lincoln Road, Bush Hill Park, Enfield, EN1 1LJ. This guide explains phone access, PATCHS online requests, the PATCHS telephone assistant, opening hours, repeat medication, NHS App, Patient Access, registration, fit notes, Diagnostic Centre services, parking, accessibility, CQC history and what to do when the surgery is closed.
Use this number for: appointment help, PATCHS telephone assistant, urgent same-day queries, repeat medication problems, registration questions, access needs, Diagnostic Centre location questions, fit note help, carer questions, or if you cannot use online services.
Medicus Health Partners – Lincoln Road
Lincoln Road
Bush Hill Park
Enfield
Middlesex
EN1 1LJ
Use the full Bush Hill Park address for maps, taxis, hospital letters, Diagnostic Centre appointments and family members helping you travel.
Open directionsWhat people usually mean when they search for Lincoln Road Medical Practice
Patients search “Lincoln Road Medical Practice appointments”, “Lincoln Road Medical Practice phone number”, “Medicus Lincoln Road”, “PATCHS Lincoln Road”, “repeat prescriptions”, “NHS App”, “Patient Access”, “opening hours”, “Lincoln Road Enfield”, “Bush Hill Park GP”, “Diagnostic Centre”, “dermatology Lincoln Road”, “CQC rating”, “parking” and “register with Lincoln Road”. Each search has a different practical need, so this guide answers the problem behind the wording.
| Search need | What the patient usually wants | Best next step |
|---|---|---|
| Appointments | How to request GP help, whether to use PATCHS, phone, telephone assistant or reception. | Use the appointment section |
| PATCHS Lincoln Road | Online or automated telephone request route to avoid long phone queues. | Use the PATCHS section |
| Repeat prescriptions | How to order medicine, processing time, EPS and why phone requests are not taken. | Use the prescription section |
| Medicus Lincoln Road | Why the old Lincoln Road name now appears under Medicus Health Partners. | Use the name-change section |
| Diagnostic Centre | Whether the Lincoln Road site also hosts diagnostic or hospital-run clinics. | Use the Diagnostic Centre section |
| Parking / access | Car park, disabled bays, street parking, buses, train and step-free access. | Use the parking/access section |
| CQC rating | Quality rating, but with archived/provider-changed context. | Use the CQC section |
| Register | NHS registration status and how to register with the GP surgery. | Use the registration section |
Patient decision hub: choose the right Lincoln Road route in 60 seconds
Start here if you are not sure whether to use PATCHS, phone the practice, speak to a pharmacist, use NHS 111, book extended access, or call 999.
I need help today
If it is life-threatening, call 999. If it is urgent but not life-threatening and Lincoln Road is closed, use NHS 111. If it is urgent during opening hours, call the practice or use the route staff direct you to.
I have a routine admin request
Use PATCHS online where suitable. Medicus says non-urgent online admin requests may take 3–5 working days to process, so do not use this route for emergencies.
I want to avoid a long phone queue
Use the PATCHS Telephone Assistant option when offered. The Lincoln Road page says the automated service can complete requests in around 4–5 minutes.
I need repeat medicine
Use NHS App, Patient Access, PATCHS, your nominated pharmacy, in-person request or post. Medicus says repeat medication requests need 2 working days and are not taken by phone.
I have a hospital/diagnostic appointment
Check whether your appointment is GP, Diagnostic Centre, Royal Free dermatology, respiratory service or another provider. The same building/location can host more than one service.
I need out-of-hours care
NHS 111 is the first route for urgent non-emergency help. Medicus also describes Enfield Unity Extended Access appointments at Eagle House and Carlton House for some urgent needs.
Lincoln Road Medical Practice or Medicus Health Partners – Lincoln Road?
The local site says Lincoln Road was formerly known as Lincoln Road Medical Practice and was one of the first practices to join Medicus Health Partners in 2018. NHS.uk now lists the surgery as Medicus Health Partners – Lincoln Road. This matters because patients may see both names in letters, NHS profiles, CQC history, maps, online services or pharmacy systems.
| Name you see | What it usually means | Patient action |
|---|---|---|
| Lincoln Road Medical Practice | Older/common name and CQC historical name. | Still useful for maps and patient searches, but check current Medicus page. |
| Medicus Health Partners – Lincoln Road | Current NHS.uk profile name for the Lincoln Road GP site. | Use this name when checking NHS profile or registering online. |
| MHP – Lincoln Road | Short version used in Medicus Health Partners pages. | Same local site context; confirm address is EN1 1LJ. |
| Diagnostic Centre at Lincoln Road | Separate diagnostic/hospital-linked service at the same site/location. | Follow your hospital or diagnostic appointment instructions, not GP reception rules. |
Lincoln Road Medical Practice opening hours
The official Lincoln Road page lists the site as open Monday to Friday from 08:00 to 18:30. Saturday and Sunday are listed as closed. Medicus also says phone lines are open from 8am to 6:30pm Monday to Friday for patients unable to use online services.
| Day / access type | Listed access | Patient tip |
|---|---|---|
| Monday | 08:00 to 18:30 | Use phone, reception or online route depending on urgency and access. |
| Tuesday | 08:00 to 18:30 | Good day for routine admin, prescriptions and non-urgent messages. |
| Wednesday | 08:00 to 18:30 | Keep your phone available if waiting for a PATCHS or clinician response. |
| Thursday | 08:00 to 18:30 | Order repeat medicine early if you need it before the weekend. |
| Friday | 08:00 to 18:30 | Do not leave urgent medicine or appointment issues until late afternoon. |
| Saturday | Closed | Use NHS 111 for urgent non-emergency help, or 999 for emergencies. |
| Sunday | Closed | Use pharmacy for minor illness, NHS 111 for urgent advice, or 999 for danger signs. |
How to request an appointment at Lincoln Road
Medicus says appointments can be requested by telephone, online through PATCHS, or patients may be invited in following a test, follow-up or medication review. Appointments may be by phone, video or face to face, and staff will advise you when booking.
Call 999 for chest pain, stroke signs, severe breathing difficulty, heavy bleeding, collapse, serious allergic reaction or someone not responding.
Use the route that fits your access. If you cannot use online services, phone or attend during opening hours.
Say what is wrong, when it started, whether it is getting worse, what you have tried and what you are worried about.
Medicus says appointments may be telephone, video or face to face. If you miss a telephone appointment, you may have to request another appointment.
Medicus describes evening and weekend appointments at Enfield hub locations, including Carlton House and Eagle House.
Cancel as soon as possible so the appointment can be offered to another patient.
Hello, my name is [name]. My date of birth is [date of birth]. I am registered at Lincoln Road / Medicus Health Partners. I need help because [one clear sentence]. Should I use PATCHS, phone assistant, a routine appointment, a pharmacist, NHS 111, or extended access?
PATCHS online and PATCHS Telephone Assistant at Lincoln Road
The Lincoln Road page says the surgery offers a new automated service for patients who are concerned about long phone queues and waiting times. The page says this option can complete a request in about 4–5 minutes. Medicus also says online non-urgent requests are available through core hours Monday to Friday, 8:00am to 6:30pm, and routine admin requests may take 3–5 working days to process.
| PATCHS route | Best for | Practical note |
|---|---|---|
| PATCHS online | Non-urgent medical/admin requests, test result questions, letters/forms, fit notes and routine messages. | Do not use for emergencies. Watch your email for replies. |
| PATCHS Telephone Assistant | Patients who prefer phone but want to avoid long queues. | Call the usual number and choose the telephone assistant option if offered. |
| PATCHS app/web login | Reading replies, adding details, messages and follow-up. | Use Chrome if the reply link does not open correctly. |
| Submitting for someone else | Carers and family helping a registered patient. | Only submit for someone else when you have consent and the person is registered. |
| Urgent symptoms | Not suitable for danger signs. | Use phone, NHS 111 or 999 depending on urgency. |
NHS App, Patient Access and online services
Medicus says online services can help patients order prescriptions, book/check/cancel appointments, see parts of the health record, view medicines, vaccinations and test results after review, and communicate with the practice through online resources.
NHS App
Use NHS App for repeat prescriptions, symptom advice, appointments where enabled, GP record access and choosing a nominated pharmacy.
Patient Access
Use Patient Access if you are registered and have verified your identity with the practice.
Register for online services
Medicus says new online services users need to contact the surgery, verify identity and receive username/password details.
Login safety
Never share NHS login passwords, Patient Access passwords, verification codes or full medical details with unofficial websites or callers.
Lincoln Road repeat medication and prescriptions
Medicus says to allow 2 working days for repeat medication requests and that repeat orders cannot be taken by phone. The practice uses the Electronic Prescription Service, so repeat medication can be sent to a nominated pharmacy, including a pharmacy near home, work or a home delivery service where suitable.
NHS App / Patient Access
Order repeat medication online where available, check medication names and choose your nominated pharmacy.
PATCHS
Medicus says repeat prescriptions can also be requested through PATCHS by entering medication details.
Nominated pharmacy
Your pharmacy may request regular repeat medicines on your behalf, and EPS can send medicines to your chosen pharmacy.
In person or post
You can drop off a repeat slip, complete a request form, write a note, or post your request with your nominated pharmacy details.
| Prescription issue | What it usually means | Practical next step |
|---|---|---|
| Almost out of medicine | Repeat requests still need practice and pharmacy processing time. | Order early and tell the pharmacist or practice if an essential medicine is running out. |
| Medicine not visible online | It may be acute, due for review, too early, hospital-changed or not on repeat. | Use a medication query route and include medicine name, dose and reason. |
| Blood test or review needed | Some medicines need monitoring before safe repeat issue. | Book the requested review or blood test quickly to avoid prescription delays. |
| Stopped medicine still listed | The practice may not know you stopped it, or the list needs updating. | Tell your GP or pharmacist and do not reorder medicines you agreed to stop. |
| Unused medicines at home | Old medicines can be unsafe and should not be shared. | Return unused medicines to a pharmacy for safe disposal. |
Helpful NHS App video for prescriptions and online access
This NHS App video is useful if you want to understand digital NHS access for prescriptions, records and some GP services. Always follow Medicus Health Partners – Lincoln Road instructions for PATCHS, Patient Access, repeat medication and appointments.
Fit notes, sick notes and work evidence
Medicus says a fit note can only be considered after a clinical consultation with a healthcare professional. You do not need a fit note if you are off sick for 7 calendar days or less, because you can self-certify for that period.
7 days or less
Use self-certification. Your employer may ask for an internal form, not a GP letter.
More than 7 days
A fit note may be considered after clinical consultation with an NHS healthcare professional.
Repeat fit note
Medicus says repeat fit-note requests can be dropped at reception or requested through PATCHS.
Non-medical work problem
Your healthcare professional cannot issue a fit note for non-medical issues such as home problems or workplace disputes alone.
Test results, records and hospital letters
Medicus online services guidance says patients may be able to see parts of their health record, including test results after review by a doctor. For hospital tests, follow the hospital clinic’s instructions because not every hospital result is automatically managed by the GP practice.
GP-ordered and hospital-ordered tests usually have different follow-up routes.
Online results are safest to interpret after a doctor or clinician has reviewed them.
You may be able to see results, medicines, vaccinations and parts of your record.
If symptoms are getting worse while waiting for results, use GP, NHS 111 or 999 based on urgency.
Register with Medicus Health Partners – Lincoln Road
NHS.uk lists Medicus Health Partners – Lincoln Road as currently accepting new patients. Use the NHS profile or official Medicus registration route for live registration details. Because Lincoln Road works within Medicus Health Partners, make sure you choose the correct registered branch when using online services.
Use the official NHS or Medicus route before completing forms.
Medicus has multiple Enfield locations, so choose Lincoln Road if that is your intended branch.
If you take regular medicines, make sure you have enough supply while your registration and medication record are processed.
Ask for Patient Access or NHS App support if you need prescriptions and record access.
Diagnostic Centre, dermatology and hospital-linked services at Lincoln Road
The Lincoln Road site page says the site hosts a Diagnostic Centre and flu clinics. Royal Free London’s location page also says dermatology clinics run at Lincoln Road Medical Practice in Enfield, and lists respiratory service in the community at this location. If your letter is from a hospital or diagnostic provider, follow that appointment instruction rather than assuming it is a normal GP appointment.
| Service type | What it may mean | Patient action |
|---|---|---|
| GP appointment | Medicus Health Partners appointment, PATCHS, phone or practice-arranged care. | Use GP contact routes. |
| Diagnostic Centre appointment | Appointment may be arranged by a hospital/diagnostic provider. | Bring your appointment letter and follow the diagnostic provider instructions. |
| Dermatology clinic | Royal Free says dermatology clinics run at Lincoln Road. | Use the hospital letter/clinic contact route for hospital clinic questions. |
| Respiratory service | Royal Free lists community respiratory service at this location. | Check your referral letter before travelling. |
Services patients often need at Lincoln Road and Medicus
Medicus Health Partners operates across multiple Enfield sites. Lincoln Road patients may be able to access some services across Medicus locations where the Medicus logo appears, but exact availability depends on the clinic, referral, appointment type and local capacity.
Parking, disabled access, buses and train travel
CQC’s historical inspection summary described Lincoln Road as having its own car park, street parking in front of the surgery and disabled parking bays to the side of the entrance. Royal Free’s location page also says the Lincoln Road location has step-free access. Always check current access and parking before travelling, especially if you are attending a diagnostic or hospital-linked clinic.
Parking
Historical CQC information described an on-site car park, nearby street parking and disabled parking bays. The official sources checked did not publish parking fees.
Step-free access
Royal Free lists Lincoln Road Medical Practice as having step-free access. Ask ahead if you need wheelchair or mobility help.
By bus
Royal Free lists bus routes 121, 192, 217, 231 and 313 as stopping close to the practice.
By train
Royal Free says Southbury on the London Overground is about a 15-minute walk from the practice.
Hello, I have an appointment at Lincoln Road. I need help with [wheelchair access / parking / step-free route / interpreter / carer support]. Can you confirm where I should go and whether any extra arrangements are needed?
CQC rating history, reviews and how to read feedback
CQC’s Lincoln Road Medical Practice pages are marked as archived/provider-changed. The historical Lincoln Road profiles show an Overall Good inspection outcome from January 2020, but because the provider and registration history changed, patients should use this as CQC history and check the official CQC pages for the latest available record.
Historical Good rating
CQC’s archived Lincoln Road profile shows Overall Good from the earlier inspection history.
Provider changed context
The CQC pages indicate provider/registration changes, so avoid quoting the old rating as a brand-new current inspection.
Read reviews fairly
Appointment systems, phone routes and PATCHS access can change, so recent patient patterns matter more than one old comment.
Need a response?
If you need the practice to respond, use the official Medicus contact route rather than only leaving a public review.
Lincoln Road Medical Practice map, directions and local travel notes
Address: Medicus Health Partners – Lincoln Road, Lincoln Road, Bush Hill Park, Enfield, Middlesex, EN1 1LJ. Use the map for planning only. Confirm whether your appointment is GP, diagnostic, Royal Free dermatology, respiratory or another clinic before travelling.
Before travelling
Check appointment type, exact provider, arrival time, access needs and whether you need medicine packets, letters, referral forms or samples.
If you are late
Call the number on your appointment letter or Lincoln Road reception as appropriate. Diagnostic and hospital-linked clinics may have separate rules.
If someone else is driving
Send the full address and postcode: Lincoln Road, Bush Hill Park, Enfield, EN1 1LJ.
Parking and bus planning
Allow extra time. Historical and Royal Free travel information mention parking, bus routes and step-free access, but live conditions can vary.
What to do when Lincoln Road is closed
For urgent medical help that is not life-threatening, use NHS 111 online or call 111. For life-threatening emergencies, call 999. Medicus also describes Enfield Unity Extended Access Services based at Eagle House and Carlton House for some urgent appointments outside normal hours, but these are not a replacement for 111 or 999.
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing difficulty, heavy bleeding, collapse, overdose, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need medical help today and cannot wait for the surgery to reopen. |
| Minor illness or medicine advice | Local pharmacy | Coughs, colds, sore throat, minor rash, aches and pains, medicine side effects. |
| Extended access appointment | Ask Medicus / Enfield Unity access route | May be available at Eagle House or Carlton House depending on suitability and booking route. |
| Mental health emergency | 999 if immediate danger, NHS 111 if urgent | Mental health emergencies should be treated as seriously as physical emergencies. |
Official source check and reference notes
Official sources checked before writing: NHS.uk Medicus Health Partners – Lincoln Road profile, Medicus Health Partners Lincoln Road page, Medicus appointments page, PATCHS guidance, online services page, repeat medication page, fit notes page, practice locations page, services page, Royal Free Lincoln Road location page and CQC archived Lincoln Road / MHP Lincoln Road profiles.
Official links: NHS.uk Medicus Health Partners – Lincoln Road profile · official Lincoln Road site page · official appointment guidance · official Lincoln Road PATCHS route · official online services page · official repeat medication page · official fit notes page · Royal Free Lincoln Road location page · CQC archived Lincoln Road profile · CQC archived MHP Lincoln Road profile · NHS 111 online
Why this page is built this way: real users search phone, address, appointments, PATCHS, Medicus, repeat prescriptions, online services, NHS App, Patient Access, fit notes, Diagnostic Centre, parking, buses, train access, CQC rating and registration. This guide answers those intents in one place while still sending users to official sources for final confirmation.