Lakeside Medical Practice: NHS GP appointments, hours and patient help
Trying to contact Lakeside Medical Practice in Thamesmead? This guide helps you choose the right route for appointments, new patient registration, prescriptions, test results, sick notes, access, map, CQC information and out-of-hours NHS help.
Use this number for: appointment questions, reception help, prescription problems, registration support, test result questions, sick note queries, disabled access needs and general practice contact.
Lakeside Health Centre
Yarnton Way
Thamesmead, London
SE2 9LH
Use the full address when planning travel. Lakeside Health Centre includes more than one health service, so check that your appointment is with Lakeside Medical Practice.
Get directionsLakeside Medical Practice is a Thamesmead GP surgery based inside Lakeside Health Centre on Yarnton Way. Many patients searching for it need quick practical help: how to contact the surgery, how to request a GP appointment, how to register, how to order repeat medication, how to get results, and what to do when the surgery is closed.
This page is written like a patient help desk, not a formal NHS leaflet. It explains what to do, what to say, what to bring, and when to use NHS 111 or 999 instead of waiting for a GP reply. It is useful for Thamesmead residents, carers, parents, older patients, new patients, and people who are not confident using online forms.
Lakeside Medical Practice opening times and contact routes
The official Lakeside website lists contact and service routes for appointments, prescriptions, test results, sick notes, new patients and the NHS App. Opening times can change for bank holidays, staff training, practice news or temporary service updates, so always check the official website or NHS profile before travelling.
| Need | Best route | Patient note |
|---|---|---|
| Appointment request | Official appointments page or phone | Use the practice route for GP, nurse or clinical help. An appointment may not always be needed. |
| Prescription help | Official prescriptions page, NHS App or pharmacy | Order early and do not wait until the last tablet. |
| Test results | Official test results route or NHS App if available | Ask when results are expected and how you will hear. |
| Sick note or fit note | Official sick note request route | Give clear dates and explain whether you have already spoken to a clinician. |
| When closed | NHS 111 or 999 depending on urgency | Use 111 for urgent non-emergency help and 999 for life-threatening symptoms. |
Which service should you use before contacting Lakeside?
This quick guide helps you choose the right route. It can save time and reduce stress.
Call 999 now
Use 999 for chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, seizure, serious allergic reaction, or someone not responding.
Use NHS 111
Use NHS 111 when you need urgent help and the GP is closed, or when you are not sure which NHS service is right. Call 111 or use 111 online.
Contact Lakeside Medical Practice
Use the GP for ongoing symptoms, appointment questions, repeat medicine issues, sick notes, test result questions, referrals, long-term conditions and routine health problems.
Ask a pharmacy
Use a pharmacy for medicine advice, minor illness, coughs, colds, sore throat, Pharmacy First conditions and prescription collection questions.
How to book a Lakeside Medical Practice appointment
The official Lakeside appointments page says an appointment may not always be necessary and asks patients to choose the right service for non-urgent issues. It also says the practice is not accepting face-to-face appointment bookings at the front desk except in cases of exceptional need.
Use the official appointments route
Start with the official appointments page. This helps the practice guide you to the right person, which may be a GP, nurse, pharmacist, admin team or another NHS service.
Write clearly: what is wrong, when it started, what you have tried and what worries you most.
Call if online is difficult
Call 0208 102 0488 if you cannot use online routes, if you need reception help, or if your request is difficult to explain online.
Use the NHS App where available
The official website promotes the NHS App. It can help with NHS services on your phone or tablet, including repeat prescriptions, records and some GP functions where enabled.
Arrive on time if booked
The appointments page says if you are late, you may not be seen and may not be able to rearrange until the next working day, except in a medical emergency requiring immediate attention.
Hello, my name is [your name]. My date of birth is [your date of birth]. I am registered with Lakeside Medical Practice. I need help because [say the problem in one sentence]. What is the best route for this request?
If you are calling for a child, partner, elderly parent or someone you care for, say that clearly at the start.
Helpful NHS App video for GP services
This video is useful if you want to understand the NHS App for prescriptions, appointments, records and some GP services. Always follow Lakeside Medical Practice’s own instructions for local appointment routes.
How to register with Lakeside Medical Practice
NHS.uk currently shows Lakeside Medical Practice as accepting new patients. The official website also links to a new-patient registration route. You should still check your address before starting because GP practices usually cover a local area.
Use NHS Find a GP or contact the surgery. Ask: “I live at this postcode. Can I register with Lakeside Medical Practice?”
Start from NHS.uk or the official Lakeside website’s New Patients section. Complete the form carefully and use your correct address and contact details.
You may need your name, date of birth, address, phone number, email, previous GP, NHS number if known and basic health information.
ID and proof of address can help. NHS guidance says you should not be refused GP registration only because you do not have ID, proof of address, immigration status, or an NHS number.
If you take regular medicine, tell the practice and your pharmacy when you register. This helps reduce the risk of running out while records transfer.
What to bring to your GP appointment
Bringing the right things can save another call or second visit. This is helpful for new patients, carers, older patients, parents and people taking several medicines.
Lakeside Medical Practice repeat prescriptions
The official Lakeside website links to a prescriptions section and promotes the NHS App. Do not wait until your last tablet. Order early, especially before weekends, bank holidays, travel, or if your medicine needs review.
NHS App
Use the NHS App if repeat prescription ordering is available for your account. Choose your medicine, select your nominated pharmacy and submit the request.
Practice prescription route
Use the official Lakeside prescriptions page for local instructions and online service links.
Pharmacy help
Your local pharmacy can often help with medicine advice, side effects, repeat prescription process questions and prescription collection.
Urgent medicine when closed
If you are running out of important medicine and the surgery is closed, use NHS 111 or speak to a pharmacy about urgent options.
Lakeside Medical Practice test results and blood test questions
The official Lakeside website includes a “Get Test Results” route, and the NHS App may show GP health record information including test results where available. Availability depends on your account and practice settings.
Ask when results are expected
Before leaving your appointment, ask when the result should be back and how you will hear. Some results take longer than others.
Check online access if available
Some patients can view parts of their GP record or test information through the NHS App or online services.
Use the official results route
If you have not heard when expected, use the practice’s test results route or call reception and ask what the next step is.
Do not ignore symptoms
Do not assume “no news” always means everything is fine. If symptoms get worse, use NHS 111 or 999 depending on urgency.
Sick notes, fit notes and work letters
The official Lakeside website includes a route to request a sick note. A fit note is the note many employers ask for when you are off work because of illness. You may not need a GP fit note for the first few days of sickness because self-certification may apply.
Ask whether they need a self-certification form or a GP fit note.
If you need a fit note, use the official request route on the Lakeside website, or call reception if online access is difficult.
Say when you became unwell, whether you are still off work and whether you have already spoken to a doctor or nurse.
If you were treated in hospital, ask the hospital team whether they should provide a note or discharge letter.
Services patients often need at Lakeside Medical Practice
Exact services can change by staffing, appointment type, clinical need and local NHS pathways. The list below covers common GP surgery needs patients search for.
Parking, disabled access and visiting Lakeside Health Centre
Lakeside Medical Practice is based at Lakeside Health Centre on Yarnton Way. AccessAble information for Lakeside Health Centre says the building includes Lakeside Medical Practice, consulting and treatment rooms, minor surgery, blood clinics, toilets and baby change facilities.
Disabled access
AccessAble says the route from the car park to the entrance is accessible to a wheelchair user unaided. If you need any specific adjustment, call before visiting.
Parking and Blue Badge
AccessAble says there is a venue car park and one Blue Badge bay, with Blue Badge parking free for Blue Badge holders. Check current arrangements before travelling.
Bus and train
AccessAble lists Yarnton Way Harrow Manorway stop nearby, with 180, 401 and 601 services, and Abbey Wood station about 1.1 miles away.
Language and hearing support
Ask for interpreter support when booking if English is difficult. Ask about text relay, BSL support, or other adjustments if needed.
Hello, I need help in [language]. Can you arrange an interpreter for my appointment or phone call?
Lakeside Medical Practice map and directions
Address: Lakeside Medical Practice, Lakeside Health Centre, Yarnton Way, Thamesmead, London, SE2 9LH. Use the map for planning only. Confirm your appointment time and service before leaving.
By car or taxi
Use postcode SE2 9LH. Tell the driver “Lakeside Health Centre, Yarnton Way, Thamesmead” so they do not confuse it with other Lakeside sites.
By bus
Use TfL, Traveline or Google Maps for live bus routes to Yarnton Way or Harrow Manorway. Bus routes and times can change.
By train
Abbey Wood is the nearest main station mentioned in accessibility guidance. Check the onward bus, walk or taxi route before travelling.
Before leaving home
Take your phone, appointment details, medicine list, glasses or hearing aids and any paperwork the surgery asked for.
What to do when Lakeside Medical Practice is closed
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need advice today and cannot wait for the GP to reopen. |
| Mental health crisis | Samaritans 116 123 or NHS 111 | You feel unsafe, overwhelmed, or need urgent mental health support. |
| Minor illness | Local pharmacy | Coughs, colds, sore throat, minor rash, medicine advice and Pharmacy First queries. |
| Serious injury | A&E or urgent treatment centre | Broken bones, serious cuts, head injury, severe pain, or urgent injuries. |
| Urgent prescription when closed | NHS 111 or pharmacy | If you are running out of important medicine, ask NHS 111 or a pharmacy what urgent route is available. |
Patient checklist before you call or visit
Appointment, medicine, test result, sick note or registration routes may be different.
Reception usually needs it to find your record.
Start with the main issue. You can explain more later.
Use words like “getting worse”, “today”, “child”, “elderly”, or “medicine running out”.
This helps the GP, nurse or pharmacist avoid mistakes.
Use Lakeside Health Centre, Yarnton Way, Thamesmead, SE2 9LH.
CQC rating and official quality note
CQC currently lists Lakeside Medical Practice at Yarnton Way, Thamesmead as Overall: Good. CQC’s current overview also shows Good ratings for safe, effective, caring, responsive and well-led areas.
CQC ratings can change after new inspections or assessments. Always check the official CQC profile before relying on a rating.
Official source check and reference notes
Publish-ready as of 29 May 2026: address, phone number, NHS new-patient status, official website links, patient routes, accessibility notes and CQC rating were checked against official NHS.uk, Lakeside Medical Practice, CQC and AccessAble sources.
Main reference sources used: NHS.uk was used for the official GP profile, NHS code, address and accepting-new-patients status. The official Lakeside Medical Practice website was used for phone number, appointments, prescriptions, test results, sick notes, new patients and NHS App guidance. CQC was used for the official quality rating. AccessAble was used for practical Lakeside Health Centre access and travel notes.
Official links: NHS.uk Lakeside Medical profile · Official Lakeside Medical Practice website · Official appointments page · CQC Lakeside Medical Practice profile · AccessAble Lakeside Health Centre guide · NHS 111 online · NHS App