Iridium Medical Practice: appointments, hours, registration and patient help
Trying to contact Iridium Medical Practice in Stechford or use the Poolway branch? This guide gives you the practical routes first: appointment requests, opening times, new patient registration, repeat prescriptions, test results, sick notes, access, map and what to do when the surgery is closed.
Use this number for: GP appointment questions, urgent same-day help, routine appointments, prescription problems, registration support, test result questions, sick note queries, or if online forms are difficult.
Iridium Medical Practice
299 Bordesley Green East
Stechford, Birmingham
B33 8TA
Use the full address when planning travel. The official practice page also lists Poolway Medical Centre as a branch practice.
Get directionsSat 9am–1pm
Iridium Medical Practice is a Birmingham GP practice serving patients around Stechford, Bordesley Green, Kitts Green and nearby East Birmingham areas. The practice has a main site on Bordesley Green East and an official branch site at Poolway Medical Centre.
This page is written like a patient desk guide, not a formal surgery leaflet. It explains what to click, what to say, what to bring and when to use NHS 111 or 999 instead of waiting for a GP reply.
Iridium Medical Practice opening times and phone access
The official practice contact page lists the main Iridium Medical Practice site as open Monday to Friday from 8am to 6:30pm and Saturday from 9am to 1pm. Sunday is listed as closed.
| Site | Day | Listed opening time | Patient note |
|---|---|---|---|
| Main site | Monday | 8:00am to 6:30pm | Call early if you need urgent same-day help. |
| Main site | Tuesday | 8:00am to 6:30pm | Use phone, online help or reception depending on need. |
| Main site | Wednesday | 8:00am to 6:30pm | Good for routine appointment and admin questions. |
| Main site | Thursday | 8:00am to 6:30pm | Order medicines early if you need them before the weekend. |
| Main site | Friday | 8:00am to 6:30pm | Do not leave urgent prescription queries until late afternoon. |
| Main site | Saturday | 9:00am to 1:00pm | Limited weekend access. Check before travelling. |
| Main site | Sunday | Closed | Use NHS 111 for urgent non-emergency help. |
Which service should you use first?
This helps you avoid the wrong route and get support faster.
Call 999 now
Use 999 for chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, seizure, serious allergic reaction, or someone not responding.
Use NHS 111
Use NHS 111 when you need urgent help and the GP is closed, or you are not sure which NHS service is right. Call 111 or use 111 online.
Contact Iridium Medical Practice
Use the GP for ongoing symptoms, repeat medicine issues, sick notes, test result questions, referrals, long-term conditions and routine health problems.
Ask a pharmacy
Use a pharmacy for medicine advice, minor illness, coughs, colds, sore throat, Pharmacy First conditions and prescription collection questions.
How to book an Iridium Medical Practice appointment
The official appointments page explains that urgent and routine appointment requests can be made by phone. You can also visit reception during listed reception hours. NHS account routes may be available for some screening tests or vaccinations.
Phone the surgery
Call 0121 203 3000, Monday to Friday from 8am to 6:30pm. For urgent appointment requests, explain clearly that you need help today or tomorrow.
Good for: urgent same-day help, routine appointment questions, medicine problems, older patients, children, or if online access is difficult.
Visit reception
The official appointments page says you can visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm. This can help if you struggle with online forms or phone calls.
Bring: your name, date of birth, phone number, medicine list and any appointment letter.
Use online help
The practice website says patients can get help with clinical and administrative requests online without calling or visiting. Online routes can be useful for appointments, test results and prescriptions.
Tip: write clearly what is wrong, when it started, what you have tried and what worries you most.
Use your NHS account
The official appointments page says your NHS account, through the NHS website or NHS App, may be used to book certain screening tests or vaccinations. Availability depends on what is enabled.
Useful for: NHS App access, some records, repeat medicines and selected online services.
Hello, my name is [your name]. My date of birth is [your date of birth]. I am a patient at Iridium Medical Practice. I need help because [say the problem in one sentence]. Is there anything available today, this week, or as soon as possible?
If you are calling for a child, partner, elderly parent or someone you care for, say that clearly at the start.
How to register with Iridium Medical Practice
NHS.uk currently shows Iridium Medical Practice as accepting new patients. This does not always mean every address can register, so check your postcode first.
Use NHS Find a GP or contact the practice. Ask: “I live at this postcode. Can I register with Iridium Medical Practice?”
Start from the NHS profile or the official practice website. If online registration is available, complete it carefully. If not, ask reception what to do.
You may need your name, date of birth, address, phone number, email, previous GP, NHS number if known and basic health information.
ID and proof of address can help. NHS guidance says you should not be refused GP registration only because you do not have ID, proof of address, immigration status, or an NHS number.
If you take regular medicine, tell the practice and your pharmacy when you register. This helps reduce the risk of running out while records transfer.
Iridium Medical Practice repeat prescriptions
The official practice online-services information explains that online services can help patients order repeat prescriptions. You can also ask reception or your pharmacy if you cannot use online tools.
NHS App or NHS account
Use the NHS App or NHS website account if repeat prescription ordering is available for your account. Choose your medicine, select your nominated pharmacy and submit the request.
Practice online route
Use the official practice website for online help with prescriptions. This is useful for routine repeat requests and medication questions.
Pharmacy help
Your local pharmacy can often help with medicine advice, side effects, repeat prescription process questions and prescription collection.
Phone if stuck
If you cannot use online tools, call the surgery and ask which prescription route is right for you. Say clearly if you are close to running out.
Iridium Medical Practice test results and online enquiries
The official reception and enquiries page lists online help for test results, appointments and prescriptions. If you are waiting for results, follow the advice given when your test was arranged.
Ask when results are expected
Before leaving your appointment, ask when the result should be back and how you will hear. Some results take longer than others.
Use online services if available
Some patients can see parts of their GP record, medicines, vaccinations and test results through online services. Availability depends on your account settings.
Call if you are worried
If symptoms are worse, or you have not heard when you expected to, call the surgery and ask what the next step is.
Do not ignore symptoms
Do not assume “no news” always means everything is fine. If you feel worse, use the right urgent service.
Sick notes, fit notes and work letters
A fit note is the note many employers ask for when you are off work because of illness. You may not need a GP fit note for the first part of sickness, because self-certification may apply.
Ask whether they need a self-certification form or a GP fit note.
If you need a fit note, use the online route if available or call reception and explain the date your illness started.
Say when you became unwell, whether you are still off work and whether you have already spoken to a doctor or nurse.
If you were treated in hospital, ask the hospital team whether they should provide a note or discharge letter.
Poolway Medical Centre branch practice
The official practice contact page lists The Poolway Medical Centre as a branch practice.
Main site
Iridium Medical Practice
299 Bordesley Green East
Birmingham, West Midlands
B33 8TA
Phone: 0121 203 3000
Branch practice
The Poolway Medical Centre
Church Lane Health Centre
80 Church Lane, Kitts Green
Birmingham, West Midlands
B33 9EN
Phone: 0121 785 0795
What to bring to your GP appointment
Bringing the right things can save another call or second visit. This is helpful for new patients, carers, older patients and people taking several medicines.
Services patients often need
Exact services can change by staffing, appointment type, clinical need and local NHS pathways. The CQC profile lists regulated GP service areas including treatment of disease, diagnostic and screening procedures, family planning, maternity and midwifery services and services for everyone.
Accessibility, language support and visiting the surgery
If you need extra support, tell the practice before your appointment. This can include hearing support, interpreter support, mobility help or help understanding information.
Mobility support
If you use a wheelchair, walking aid or need step-free access, call before travelling and ask which entrance or site is best for your appointment.
Parking and arrival
Use the full postcode for the correct site. Allow extra time for parking, traffic, buses and finding the right reception desk.
Children and carers
Bring nappies, wipes, snacks, medicine details and a quiet activity for children. Carers should bring the patient’s details and any relevant consent if needed.
Language and hearing support
Ask for interpreter support when booking if English is difficult. Ask about text relay, BSL support or other reasonable adjustments if needed.
Hello, I need help in [language]. Can you arrange an interpreter for my appointment or phone call?
Iridium Medical Practice map and directions
Main site address: 299 Bordesley Green East, Stechford, Birmingham, West Midlands, B33 8TA. Use the map for planning only. Confirm your appointment site before leaving.
By car or taxi
Use postcode B33 8TA for the main site. If going to the branch, use B33 9EN. Ask the driver to use the full practice address.
By train
Stechford railway station is the main local rail station for the Stechford area. Check your walking route before travelling.
By bus
Use Traveline or Google Maps for live bus routes to Bordesley Green East, Stechford or Kitts Green. Bus times can change.
Before leaving home
Take your phone, appointment details, medicine list, glasses or hearing aids and any paperwork the practice asked for.
What to do when Iridium Medical Practice is closed
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need advice today and cannot wait for the GP to reopen. |
| Mental health crisis | Samaritans 116 123 or NHS 111 | You feel unsafe, overwhelmed, or need urgent mental health support. |
| Minor illness | Local pharmacy | Coughs, colds, sore throat, minor rash, medicine advice and Pharmacy First queries. |
| Serious injury | A&E or urgent treatment centre | Broken bones, serious cuts, head injury, severe pain or urgent injuries. |
| Urgent prescription when closed | NHS 111 or pharmacy | If you are running out of important medicine, ask NHS 111 or a pharmacy what urgent route is available. |
Patient checklist before you call or visit
Reception usually needs it to find your record.
Make sure the practice can call you back.
Start with the main issue. You can explain more later.
Use words like “getting worse”, “today”, “child”, “elderly”, or “medicine running out”.
This helps the GP or nurse avoid mistakes.
Main site is B33 8TA. Poolway branch is B33 9EN.
CQC status and official rating note
The current CQC profile for Iridium Medical Practice was checked while preparing this guide. Older CQC listings for Iridium may show archived/provider-changed information and old phone details, so this article does not copy those as current live contact facts.
For the latest inspection and provider information, use the official CQC profile linked below. If CQC publishes a new assessment or rating update, this section should be refreshed from the current CQC page only.
Official source check and reference notes
Publish-ready as of 29 May 2026: this guide was checked against official NHS.uk, Iridium Medical Practice website, official appointment/reception pages and CQC sources. This independent guide may not update at the same time as NHS systems.
Main reference sources used: NHS.uk was used for the official GP profile, address and new-patient status. The official Iridium Medical Practice website was used for phone number, main and branch site details, appointment routes and opening hours. CQC was checked for the current service profile and regulated service areas.
Official links: NHS.uk Iridium Medical Practice profile · Official contact and opening hours · Official appointments page · Official reception and enquiries page · CQC Iridium Medical Practice profile · NHS 111 online · NHS App
Why this matters: GP opening times, online forms, registration status, branch arrangements, access facilities and CQC records can change. This page links users back to official sources so they can verify live details before calling, travelling or relying on the information.