Farnham Dene Medical Practice: appointments, hours, registration and patient help
Trying to book a GP appointment, register after moving to Farnham, order regular medicine, check test results or find the right site? This guide gives you the useful patient routes first, without repeating the same phone and address details in the hero.
Use this number for: appointment questions, urgent same-day help, prescription problems, registration support, access questions, test result questions, fit note queries, or if online requests are difficult.
Lodge Hill Road
Lower Bourne
Farnham
GU10 3RB
CQC and Farnham PCN also list Farnham Centre for Health, Hale Road, Farnham, GU9 9QS for Farnham Dene. Check your appointment message before travelling.
Get directionsFarnham Dene Medical Practice serves patients in Farnham and the surrounding area. CQC describes it as a GP practice providing primary care for about 14,700 patients from two different sites in Farnham. That makes it especially important to check which site your appointment is at before leaving home.
This guide is written for normal patients, not medical staff. It helps elderly patients, carers, parents, new residents, people with anxiety about phone calls, and people who are not used to NHS systems. It explains what to do, what to say, what to bring, and when to use NHS 111 or 999 instead of waiting for the GP.
Is Farnham Dene Medical Practice open today?
NHS.uk lists reception opening times as Monday to Friday from 8am to 6:30pm. Saturday and Sunday are listed as closed. These hours were last confirmed on the NHS profile on 25 October 2024, so check the official website before travelling on bank holidays or if your visit is urgent.
| Day | NHS-listed reception opening time | Patient note |
|---|---|---|
| Monday | 8am to 6:30pm | Call early if you need same-day help. Use online services for routine requests. |
| Tuesday | 8am to 6:30pm | Good for routine appointment, prescription, registration and admin questions. |
| Wednesday | 8am to 6:30pm | Use the online request route if your problem is not urgent. |
| Thursday | 8am to 6:30pm | Order repeat medicine early if you need it before the weekend. |
| Friday | 8am to 6:30pm | Do not leave prescription or urgent admin questions until late afternoon. |
| Saturday | Closed | Use NHS 111 for urgent non-emergency help. |
| Sunday | Closed | Use 999 for emergencies, NHS 111 for urgent advice, or pharmacy for minor illness. |
Which service should you use?
Use this section before calling. It helps you choose the right route and avoid waiting in the wrong queue.
Call 999 now
Use 999 for chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, seizure, serious allergic reaction, or someone not responding.
Use NHS 111
Use NHS 111 when you need urgent help and the GP is closed, or you are unsure which NHS service is right. Call 111 or use 111 online.
Contact Farnham Dene
Use the GP for ongoing symptoms, repeat medicine issues, fit notes, test result questions, referrals, long-term conditions and routine health problems.
Ask a pharmacy
Use a pharmacy for medicine advice, minor illness, coughs, colds, sore throat, Pharmacy First conditions, and prescription collection questions.
How to book a Farnham Dene Medical Practice appointment
There are different ways to request help. Choose the route that matches your problem. If symptoms feel serious or are getting worse quickly, do not wait for a routine online reply.
Call reception
Call 01252 730100. Say your name, date of birth, phone number, and one short sentence about the problem. Reception may ask questions so they can direct you to the right person.
Good for: same-day concerns, worsening symptoms, medicine problems, children, older patients, urgent admin, or if online forms are difficult.
Use the online request system
The practice links patients to online health and prescription services from its NHS profile, and Rapid Health is used for online medical requests. Use one request for one medical need at a time.
Good for: routine symptoms, admin requests, prescription questions, fit note questions, and non-urgent GP advice.
Use the NHS App
The NHS App can help with repeat prescriptions, some GP record access, NHS messages, and online services where available. It is useful if you prefer managing NHS tasks from your phone.
Ask reception for help
If phones or online forms are hard for you, ask reception what route to use. If you visit in person, check which site you need before travelling.
Hello, my name is [your name]. My date of birth is [your date of birth]. I am a patient at Farnham Dene Medical Practice. I need help because [say the problem in one sentence]. Is there anything available today, this week, or as soon as possible?
If you are calling for a child, partner, elderly parent or someone you care for, say that clearly at the start.
Helpful NHS App video for GP services
This video is useful if you want to understand the NHS App for prescriptions, records and some GP services. Always follow Farnham Dene Medical Practice’s own instructions for local appointment routes.
How to register with Farnham Dene Medical Practice
NHS.uk currently shows Farnham Dene Medical Practice as accepting new patients. This does not always mean every address can register, so check your postcode first.
Use NHS Find a GP or contact the surgery. Ask: “I live at this postcode. Can I register with Farnham Dene Medical Practice?”
Start from the NHS profile or the official practice website. If online registration is available, complete it carefully. If not, ask reception what to do.
You may need your name, date of birth, address, phone number, email, previous GP, NHS number if known and basic health information.
ID and proof of address can help. NHS guidance says you should not be refused GP registration only because you do not have ID, proof of address, immigration status, or an NHS number.
If you take regular medicine, tell the practice and your pharmacy when you register. This helps reduce the risk of running out while records transfer.
What to bring to your GP appointment
Bringing the right things can save another call or second visit. This is very helpful for new patients, carers, older patients and people taking several medicines.
Farnham Dene Medical Practice repeat prescriptions
Do not wait until your last tablet. Order repeat medicine early, especially before weekends, bank holidays, travel, or if the medicine needs review.
NHS App
Use the NHS App if repeat prescription ordering is available for your account. Choose your medicine, select your nominated pharmacy and submit the request.
Online services
Use the official online services route from the NHS profile or practice website. This is useful for routine repeat requests and medication questions.
Pharmacy help
Your local pharmacy can often help with medicine advice, side effects, repeat prescription process questions and prescription collection.
Phone if stuck
If you cannot use online tools, call the surgery and ask which prescription route is right for you. Say clearly if you are close to running out.
Farnham Dene Medical Practice test results and blood test questions
Many patients search for GP test results after a blood test, urine test, swab, X-ray, hospital letter, or referral. The safest route is to follow the instruction given when your test was arranged.
Ask when results are expected
Before leaving your appointment, ask when the result should be back and how you will hear. Some results take longer than others.
Check the NHS App if available
Some patients can see parts of their GP record or test information through the NHS App. Availability depends on your account and practice settings.
Call if you are worried
If symptoms are worse, or you have not heard when you expected to, call the surgery and ask what the next step is.
Do not ignore symptoms
Do not assume “no news” always means everything is fine. If you feel worse, use the right urgent service.
Sick notes, fit notes and work letters
A fit note is the note many employers ask for when you are off work because of illness. You may not need a GP fit note for the first few days of sickness, because self-certification may apply.
Ask whether they need a self-certification form or a GP fit note.
If you need a fit note, use the online route if available or call reception and explain the date your illness started.
Say when you became unwell, whether you are still off work and whether you have already spoken to a doctor or nurse.
If you were treated in hospital, ask the hospital team whether they should provide a note or discharge letter.
Services patients often need
Exact services can change by staffing, appointment type, clinical need and local NHS pathways. The list below covers common GP surgery needs patients search for.
Parking, disabled access and visiting the surgery
NHS.uk lists accessible facilities and transport support for the Lodge Hill Road profile. If access is important for you, call before travelling because local arrangements can change.
Disabled access
NHS.uk lists accessible toilets, disabled car parking, step-free access, wheelchair access, enhanced lighting, high-back chairs, and staff disability awareness training.
Parking and travel
NHS.uk lists free on-site car parking, disabled car parking, cycle parking and a nearby bus stop. Check signs when you arrive.
Children and babies
NHS.uk lists baby-changing facilities. Bring nappies, wipes, snacks and something quiet for your child if there may be a wait.
Language and hearing support
NHS.uk lists translation services, large-print documents, and a hearing or induction loop. Ask before your appointment if you need support.
Hello, I need help in [language]. Can you arrange an interpreter for my appointment or phone call?
Farnham Dene Medical Practice map and directions
NHS profile address: Lodge Hill Road, Lower Bourne, Farnham, GU10 3RB. CQC and PCN also list: Farnham Centre for Health, Hale Road, Farnham, GU9 9QS. Check your appointment message carefully before travelling.
By car or taxi
Use postcode GU10 3RB for the NHS profile address. If your appointment says Hale Road, use GU9 9QS instead. Always check the site name before leaving.
By train
Farnham railway station is the main local station. Use live walking, taxi or bus directions from the station to the correct site.
By bus
NHS.uk lists a nearby bus stop for the Lodge Hill Road profile. Use Traveline or Google Maps for live bus routes and current service changes.
Before leaving home
Take your phone, appointment details, medicine list, glasses or hearing aids and any paperwork the surgery asked for.
What to do when Farnham Dene Medical Practice is closed
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need advice today and cannot wait for the GP to reopen. |
| Mental health crisis | Samaritans 116 123 or NHS 111 | You feel unsafe, overwhelmed, or need urgent mental health support. |
| Minor illness | Local pharmacy | Coughs, colds, sore throat, minor rash, medicine advice and Pharmacy First queries. |
| Serious injury | A&E or urgent treatment centre | Broken bones, serious cuts, head injury, severe pain, or urgent injuries. |
| Urgent prescription when closed | NHS 111 or pharmacy | If you are running out of important medicine, ask NHS 111 or a pharmacy what urgent route is available. |
Patient checklist before you call or visit
Reception usually needs it to find your record.
Make sure the practice can call you back.
Start with the main issue. You can explain more later.
Use words like “getting worse”, “today”, “child”, “elderly”, or “medicine running out”.
This helps the GP or nurse avoid mistakes.
Farnham Dene has Lodge Hill Road and Hale Road references. Check your appointment message.
CQC rating and source note
CQC lists Farnham Dene Medical Practice as Overall: Good. CQC’s 2024 report says the practice provides primary care services to approximately 14,700 patients from two different sites in Farnham, Surrey.
Use the official CQC page for live inspection information. Ratings and reports can change after new inspections or updates.
Official source check and reference notes
Publish-ready as of 29 May 2026: address, phone number, opening times, online service links, facilities, access details, parking, CQC rating and new-patient status were checked against official NHS.uk, CQC and Farnham PCN sources. This independent guide may not update at the same time as NHS systems.
Main reference sources used: NHS.uk was used for the Lodge Hill Road address, phone number, reception hours, online services, facilities and new-patient status. CQC was used for the Good rating, Hale Road registered location and 2024 assessment notes. Farnham PCN was used to confirm both Lodge Hill Road and Hale Road practice locations.
Official links: NHS.uk Farnham Dene Medical Practice profile · Official practice website · CQC Farnham Dene Medical Practice record · Farnham PCN practices page · NHS 111 online · NHS App