Eyre Medical Practice: NHS GP appointments, opening hours, prescriptions and patient help
Need Eyre Medical Practice phone number, appointments, opening hours, repeat prescriptions, registration, test results, home visits, doctors, travel vaccines, dermatology photo instructions, email, minor injuries advice or what to do when the surgery is closed? This guide gives the safe route first, then links to the official practice pages.
Use this number for: appointment booking, urgent same-day GP advice, home-visit requests, nurse appointments, physiotherapist appointments, test-result questions, prescription problems, registration questions, interpreter/access help, or if email is not safe for your query.
Eyre Medical Practice
31 Eyre Crescent
Edinburgh
EH3 5EU
Use the full address for maps, taxi journeys, forms, referrals and letters. The practice is in Edinburgh, Scotland, so NHS 24 / NHS Inform routes apply rather than English NHS pathways.
Open directionsGoogle and Bing search-intent map for Eyre Medical Practice
Patients search in different ways: Eyre Medical Practice appointments, opening hours, repeat prescriptions, email, doctors, Edinburgh GP, Eyre Crescent surgery, test results, home visits, minor injuries, dermatology images, travel vaccinations, registration and complaints. This section maps those searches to the right action.
| Search phrase | What the user usually needs | Best section |
|---|---|---|
| Eyre Medical Practice appointments | Phone route, telephone vs face-to-face, receptionist triage and doctor availability. | Appointments |
| Eyre Medical Practice repeat prescriptions | 3 working days, email/post form route, pharmacy collection and no routine phone requests. | Prescriptions |
| Eyre Medical Practice doctors | GP partners, group-practice choice and continuity guidance. | Doctors |
| Eyre Medical Practice email | Main reception email, privacy warning and when not to use email. | |
| Eyre Medical Practice test results | Call 11am to 4pm, one-week result timing, X-ray delay and sample labelling. | Test results |
| Eyre Medical Practice registration | Practice boundary, forms, registration email, processing time and safe-surgery policy. | Register |
| Eyre Medical Practice dermatology images | Only send still images if the practice team asks you to do so. | Skin photo rules |
| Eyre Medical Practice travel vaccines | Travel vaccinations in Scotland are not delivered by the practice in the old GP model. | Travel advice |
Unique patient decision hub: choose the right Eyre route in 60 seconds
Use this quick hub before calling or emailing. It helps patients choose the right NHS Scotland route and avoids waiting in the wrong service.
I need a GP appointment
Phone 0131 556 8842. Reception may ask brief information and offer a telephone or face-to-face appointment with the most appropriate clinician.
I need help today
If it is life-threatening, call 999. If urgent but not life-threatening and the practice is closed, call NHS 24 on 111.
I need repeat medication
Use the official prescription order route by form, email or post. Allow 3 working days and contact your pharmacy first before calling the surgery.
I have a minor injury
If the injury happened in the last 5 days, call 111 for Minor Injuries Assessment advice between 10am and 10pm.
I need test results
Phone between 11am and 4pm, Monday to Friday. Allow one week for most results unless told otherwise. X-rays can take around 10 to 14 days.
I need non-medical support
Ask about the Community Link Worker if you need help with wellbeing, housing, money worries, family life or local community support.
Eyre Medical Practice opening hours
The official site lists telephone lines as open Monday to Friday from 8:30am to 6:00pm and doors as open during the working day. It also gives important lunch-closure guidance: doors and telephone lines close for one hour between 12:30pm and 1:30pm, with urgent calls only during specified early and lunch periods.
| Access type | Official listed information | Patient note |
|---|---|---|
| Telephone lines | Monday to Friday, 8:30am to 6:00pm | Use for appointments, enquiries and urgent same-day advice. |
| Doors | Working-day access listed by the practice, with lunch closure guidance | Check before travelling, especially around lunch or public holidays. |
| Lunch closure | 12:30pm to 1:30pm | Urgent calls only during the closed lunch period. |
| Urgent early calls | Urgent calls only between 8:00am and 8:30am | Routine enquiries should wait until normal lines open. |
| Out of hours | NHS 24 on 111 | Use 111 for urgent advice when the practice is closed. |
| Public holidays | Practice may close on public holidays | Check the official homepage/news before relying on opening hours. |
How to book an Eyre Medical Practice appointment
The official appointments page says patients should telephone the practice on 0131 556 8842 to book an appointment. Reception will ask brief information and offer an appointment with an appropriate clinician, which may be a doctor, telephone consultation or face-to-face consultation.
If life-threatening, call 999. If urgent but not life-threatening outside opening hours, call NHS 24 on 111.
Call 0131 556 8842. Some appointments are available on the day and some can be booked in advance.
You do not need to say anything that makes you uncomfortable, but brief information helps reception direct you to the right clinician or service.
The official site says patients can choose between telephone and face-to-face consultation. Tell reception your preference, but clinical need may decide the safest route.
Eyre is a group practice. If it is an ongoing issue, ask whether you can see or speak with a doctor who knows your history.
Depending on symptoms, you may be directed to a pharmacist, dentist, optician, physiotherapist, minor injuries route or other primary care expert.
Hello, my name is [your name]. My date of birth is [your date of birth]. I am registered at Eyre Medical Practice. I need help because [one clear sentence]. I would prefer [telephone / face-to-face] if appropriate. What is the safest appointment route?
Eyre Medical Practice doctors and group-practice choice
Eyre Medical Practice is a group practice. This means patients can consult any doctor working at the practice and are not restricted to one GP. For ongoing problems, continuity may be helpful, so it is reasonable to ask for a doctor who knows the issue where possible.
| GP partner | Usual official listed days | Patient note |
|---|---|---|
| Dr Claire Pedder | Monday, Wednesday and Thursday | Check availability before planning around a specific doctor. |
| Dr Keith Cohen | Monday, Tuesday, Wednesday, Thursday morning and Friday | Official staff page lists Dr Cohen as a GP Trainer. |
| Dr Lucy Kelman | Tuesday, Wednesday and Friday | Official staff page notes interests in family planning and menopause. |
| Dr Carlo Alonzi | Monday, Wednesday, Thursday and Friday morning | Official staff page notes interest in musculoskeletal and sports medicine. |
| Dr Nicola Round | Wednesday, Thursday and Friday | Named as Dr Nikki Round on the official staff page. |
Clinical team, pharmacists, physiotherapist, nurses and link worker
The official staff page lists a wider team beyond GPs. This is important because the safest and fastest person may not always be a doctor. Reception may direct patients to pharmacists, the physiotherapist, practice nurses, the healthcare assistant, district nurses, health visitors or the Community Link Worker.
Clinical pharmacists
Farah Hussain and Gillian Reid provide medicine expertise, medication reviews, side-effect support, prescription queries and long-term condition support such as high blood pressure.
Advanced physiotherapy practitioner
Katy Cox can assess bone, joint and muscle problems, provide exercises and advice, and refer to services such as X-ray, rehab or orthopaedics where needed. She does not see children under 16.
Nursing team
The nurses provide services such as dressings, injections, cervical smears, chronic disease management, diet advice and healthy lifestyle support.
Healthcare assistant
The healthcare assistant provides services including phlebotomy, blood pressure checks, new patient medicals and domiciliary health checks for patients over 90.
District nurses
Patients confined to their homes who need nursing assistance may arrange for district nurse support. The official staff page lists District Nurses on 0131 536 6210.
Community Link Worker
The Community Link Worker can help patients aged 16+ with non-medical wellbeing issues, social prescribing, local groups and support services.
Eyre Medical Practice repeat prescriptions
The official prescriptions page says prescriptions are processed within 3 working days. Repeat prescription requests can be made by post or email using the order form route. Telephone requests are not accepted unless authorised by a GP.
| Prescription question | Official route | Patient warning |
|---|---|---|
| How long does it take? | Allow 3 working days. | Do not leave medication until the last tablet. |
| Can I request by phone? | No routine telephone requests, unless authorised by a GP. | This helps reduce prescribing errors. |
| Can I request early? | If more than two weeks early, give a reason. | Early requests without a valid reason may not be processed. |
| Hospital consultant requests? | Processed in the normal timeframe. | They are not treated as urgent by default. |
| Is my prescription ready? | Contact your pharmacy first. | The practice asks patients not to phone the practice first. |
| Post request? | Send stamped addressed envelope if you want the prescription posted back. | Allow postal and pharmacy processing time. |
How to register with Eyre Medical Practice
The official patient information page says you must be a permanent resident inside the practice area and not already registered with a local GP practice. The practice-area boundary is described as Ferry Road, Newhaven Road, Pilrig Street, Leith Walk, Leith Street, Princes Street, Queensferry Street, Bell’s Brae, Dean Path, Orchard Brae and Crewe Road South.
Make sure you live permanently within the official boundary area before applying.
The official page says to complete the Registration Form and Patient Questionnaire if applicable. The questionnaire is for patients aged 16 and over.
If registering a child aged 6 or under, provide details of their immunisation history.
The official page says registrations should be submitted to loth.registrations71326@nhslothian.scot.nhs.uk.
Completed forms can be handed in to reception if you cannot submit by email.
The practice says registration may take up to 7 days after receipt, and there may be waits of up to 4 weeks depending on list management.
Test results and samples
The official patient information page asks patients to telephone between 11am and 4pm, Monday to Friday, for test results. Patients should phone in person. Unless your GP tells you otherwise, allow one week for most results, while X-rays can take around 10 to 14 days.
Call at the right time
Phone between 11am and 4pm, Monday to Friday. Avoid calling during the lunch closure unless urgent.
Allow enough time
Allow one week for most results unless told otherwise. X-rays may take around 10 to 14 days.
Phone personally
The practice asks patients to phone in person for results because identity and confidentiality matter.
Label samples safely
If asked to hand in a sample, label it with your name and date of birth and hand it in before 4pm.
Home visits: when to request one
The official appointments page says patients who require a home visit should telephone the surgery with details before 9am. Home visits should only be requested when you are too ill to attend the surgery, very elderly and frail, terminally ill or housebound.
| Situation | Best route | Important note |
|---|---|---|
| Too ill to attend | Call before 9am with details. | The GP decides if a visit is clinically needed. |
| Very elderly and frail | Call early and explain support needs. | Have a phone nearby for callback. |
| Terminally ill or housebound | Request home assessment route. | Explain what has changed today. |
| Transport problem only | Usually attend surgery. | Lack of transport alone is not usually a medical reason for home visit. |
| Emergency symptoms | Call 999. | Do not wait for a GP home visit. |
Minor injuries, A&E and NHS 24 111
The official patient information page says minor injury advice is available through 111 from 10am to 10pm, Monday to Sunday. The Minor Injuries Assessment route can help if you injured yourself in the last 5 days and think you need medical advice.
| Problem | Use this route | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Unconsciousness, heavy blood loss, suspected heart attack, significant breathing difficulty. |
| Minor injury in last 5 days | Call 111, 10am to 10pm | Strains, sprains, suspected broken bones, wounds, burns, musculoskeletal injuries. |
| Minor illness | Community pharmacy or GP depending on symptoms | Common conditions may be handled through the pharmacy Minor Ailments Service. |
| Second opinion on existing condition | GP route, not A&E by default | A&E is for critical or life-threatening situations. |
| Unsure what to do | NHS 24 111 | Use 111 for urgent advice when you are not sure where to go. |
Dermatology images: only send photos if the practice asks
The official dermatology page says the photo service is only to be used if requested by a member of the practice team. Unsolicited images will be deleted. This is important for privacy, safety and correct clinical routing.
Do not send skin images without being asked by a clinician or practice team member.
The practice says it does not accept video attachments.
The official guidance says up to 4 images, limited to 3MB each.
Include the patient’s name, date of birth and the name of the clinician who needs to see the image.
Use good daylight, a plain background, one close-up and one wider context image, and check focus before sending.
Travel advice and travel vaccinations
The official travel page says travel vaccinations in Scotland changed from April 2022 and moved away from General Practice. Travel vaccinations are now delivered by individual health boards. Patients should use TravelHealthPro for destination vaccine information and NHS Lothian travel clinic information for booking details.
Check destination risks early
Use TravelHealthPro for country-specific vaccine and prevention advice.
Book through the health board route
Use NHS Lothian travel clinic information rather than assuming the GP surgery gives travel vaccines.
Do not leave it late
Some vaccines need time before travel and some courses require more than one dose.
Take your vaccine history
Bring any record of previous travel vaccines or childhood immunisations where available.
Self-referrals and useful local services
The official patient information page lists several routes that may not need a standard GP appointment first. These include physiotherapy self-referral, podiatry self-referral, midwife booking, sexual health services, dental emergencies, district nurses and mental health support.
| Need | Route listed by the practice | Patient note |
|---|---|---|
| Routine physiotherapy | Edinburgh GP-registered patients aged 16+ can use self-referral for one routine problem. | Follow NHS Lothian criteria and form instructions. |
| Podiatry | Patients of any age registered with an Edinburgh GP can use podiatry self-referral. | Regular nail cutting is not available without medical need. |
| Pregnancy / midwife | Call NHS Lothian maternity services on 0131 536 2009. | If pregnant and taking Levothyroxine, call your GP promptly. |
| Sexual health / Chalmers | Chalmers listed on 0131 536 1070, 9am to 3pm. | Use sexual health route for relevant questions. |
| Dental emergencies | Dental Emergencies listed on 0131 536 4800. | Dental problems usually need dental service, not GP. |
| Mental health support | Breathing Space, Edinburgh Crisis Centre, iThrive and Samaritans are listed. | Use 999 if immediate danger exists. |
Email, contact and safe message route
The official contact page says the practice can be contacted by post, telephone or email. It lists loth.receptions70018@nhs.scot as the general practice email. It also warns that email from a private address may not be secure, and that the practice does not routinely respond to emails by email for security and confidentiality reasons.
| Need | Best route | Why |
|---|---|---|
| Urgent symptoms | Phone, NHS 24 111 or 999 depending on severity. | Email may not be read quickly enough. |
| Appointment request | Telephone reception. | The official appointment route is by phone. |
| General enquiry | Phone or email depending on urgency and sensitivity. | Email may not be secure or answered by email. |
| Registration | Email registration forms to the registration email listed by the practice. | Do not repeatedly submit applications by email. |
| Complaint | Contact Practice Manager Ros Chadha by phone or email. | Give a clear timeline and desired outcome. |
Complaints, concerns and feedback
If you are unhappy with care or have problems with practice services, the official patient information page says to contact the Practice Manager, Ros Chadha, by phone or email to ros.chadha@nhs.scot. The official staff page also lists Business Manager Sandra Mackie and Practice Manager Ros Chadha for practice management contact.
Include dates, times, names if known, what happened and what outcome you want.
Contact the Practice Manager by phone or email if it is about care or service at the practice.
Save emails, letters, appointment dates and medication details if relevant.
The practice links to the NHS Scotland complaints handling procedure.
Eyre Medical Practice map and directions
Address: Eyre Medical Practice, 31 Eyre Crescent, Edinburgh, EH3 5EU. Use the map for planning only. Confirm opening times and appointment time before leaving home.
Before travelling
Check your appointment time, lunch closure, required documents and whether you need to bring a sample, medication list or hospital letter.
If you are late
Phone reception as soon as possible. Some clinician appointments cannot safely run late.
If someone else is helping
Send them the full address and postcode: 31 Eyre Crescent, Edinburgh, EH3 5EU.
If you have access needs
Tell reception when booking if you need extra time, interpreter help, mobility support or another reasonable adjustment.
What to do when Eyre Medical Practice is closed
Out-of-hours cover is provided through NHS 24 / Lothian Unscheduled Care Service arrangements. If the practice is closed and the problem is urgent but not life-threatening, call 111. If it is life-threatening, call 999.
| Problem | Use this route | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Unconsciousness, heavy blood loss, suspected heart attack, major breathing difficulty. |
| Urgent but not life-threatening | Call NHS 24 on 111 | You need advice before the practice reopens. |
| Minor illness | Community pharmacy or NHS Inform self-help | Common minor ailments may be handled by pharmacy teams. |
| Minor injury in last 5 days | NHS 24 111 / Minor Injuries Assessment | Strains, sprains, wounds, burns and suspected minor fractures. |
| Mental health crisis | Edinburgh Crisis Centre, Breathing Space, Samaritans, NHS 24 or 999 if immediate danger | Use urgent support if you feel unsafe or at risk of harm. |
Official source check and reference notes
Official sources checked before writing: official Eyre Medical Practice homepage, appointments page, prescriptions page, staff page, patient information page, dermatology image guidance, travel advice page, contact page and NHS 24 / NHS Inform Scotland routes.
Official links: Official Eyre Medical Practice website · Appointments · Prescriptions · Patient information · Staff · Contact · Dermatology images · Travel advice · NHS 24 Scotland · NHS Inform
Scotland rating note: Eyre Medical Practice is in Edinburgh, Scotland. CQC ratings are for England and should not be used as if they apply to this practice. Use the official practice website and NHS Scotland routes for current information.