Donnington Medical Practice: appointments, opening hours, prescriptions and patient routes
Donnington Medical Practice is an NHS GP surgery at Health Centre, Wrekin Drive, Donnington, Telford, TF2 8EA. Use this page as a practical action dashboard: appointment request, Accurx, repeat prescription, registration, staff-training closure, extended access, test results, travel health, access, CQC and map.
Use this number for: urgent help during opening hours, Accurx support if online is difficult, home visit questions, prescription pharmacist contact after 10am, nurse appointment routing, registration questions, access needs and Tuesday staff-training closure instructions.
Donnington Medical Practice
Health Centre
Wrekin Drive
Donnington
Telford, Shropshire
TF2 8EA
Use the exact “Health Centre, Wrekin Drive” wording because there is also a separate Donnington Medical Partnership in Oxford, which can confuse search results.
Open directionsStart here: what do you need from Donnington Medical Practice?
This is the high-value part of the article: one need, one action, one official route.
| I need… | Do this now | Clickable action |
|---|---|---|
| Life-threatening help | Call 999. Do not wait for Accurx, reception or NHS 111. | Call 999 |
| GP appointment / medical request | Use the official Accurx request route Monday–Friday during core online access. | Open Accurx request |
| Cannot use online form | Phone the surgery and ask reception how to submit or route the request. | Call 01952 605252 |
| Repeat prescription | Use NHS account/NHS App, Patient Access or written request through the practice post box. | Prescription rules |
| Prescription question | Ask local pharmacy first for medicine advice; phone surgery pharmacist after 10am if it is a practice prescription issue. | Call after 10am |
| Register as new patient | Check you live in the practice area, then register online or attend the practice during surgery hours. | Registration guide |
| Travel vaccines | Arrange travel consultation 6–8 weeks before travel if possible. | Travel health info |
| Help when closed | Use NHS 111 for urgent non-emergency help. Call 999 for emergency. | NHS 111 online |
Search-intent map: what people mean by “Donnington Medical Practice”
Most searchers want a task completed, not a long description. Use this table to jump to the right answer.
| Search phrase | User need | Practical answer |
|---|---|---|
| donnington medical practice | Official address, phone, map and opening hours. | Health Centre, Wrekin Drive, Donnington, Telford TF2 8EA; phone 01952 605252. |
| Donnington Medical Practice appointments | Know whether to use phone or online form. | Use Accurx patient request route where suitable; phone if urgent or online access is difficult. |
| Donnington Medical Practice opening hours | Know when the practice is open and when not to call. | Mon–Fri 8:30am–6pm; weekends closed; Tuesday staff-training closure 13:00–14:00. |
| Donnington Medical Practice prescriptions | Order medicines without wrong route. | NHS account/NHS App, Patient Access or written request; practice aims to process within 48 hours. |
| Donnington Medical Practice new patients | Check if you can register. | Practice accepts new patients who reside in its practice area, mainly North East Telford. |
| Donnington Medical Practice parking | Know if visit is practical. | Free parking, cycle parking, disabled parking, step-free access, wheelchair access and lift are listed. |
| Donnington Medical Practice CQC | Check official rating. | CQC lists Overall Good and Good for population groups. |
Decision route: Accurx, phone, pharmacy, PCN hub, 111 or 999?
Use this 60-second route before submitting a form, calling or travelling.
Call 999 now
Chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, seizure not stopping, severe allergic reaction, overdose, serious injury or someone not responding.
Need GP help
Use Accurx request where suitable. If you cannot use online access or the problem is urgent, phone 01952 605252.
Medicine request
Use NHS account/NHS App, Patient Access or written request. Allow 48 hours and order only what you need.
Medicine question
Ask a local pharmacist for side effects, over-the-counter medicine, coughs, colds, sore throats and minor illness. Phone surgery pharmacist after 10am for surgery prescription issues.
Pre-booked evening/weekend access
The practice lists PCN extended access on Monday/Wednesday evenings and Saturdays, usually from Muxton surgery, for registered patients only and limited availability.
Surgery closed
Use NHS 111 online or call 111 for urgent non-emergency help. If it is life-threatening, call 999.
Opening hours, staff-training closure and extended access
The official contact page gives details that matter to real patients: weekday opening, Tuesday lunch closure for training and pre-bookable extended access.
| Day / service | Official detail | Patient tip |
|---|---|---|
| Monday | 8:30am–6:00pm | Use online request early if non-emergency. |
| Tuesday | 8:30am–6:00pm, but closed 13:00–14:00 for staff training. | Avoid routine calls or travel during 1pm–2pm. If urgent, ring and listen to recorded instructions. |
| Wednesday | 8:30am–6:00pm | Extended access may be available later, but pre-booked only. |
| Thursday | 8:30am–6:00pm | Good day for routine admin and prescription checking. |
| Friday | 8:30am–6:00pm | Do not leave repeat prescriptions until late Friday. |
| Saturday/Sunday | Closed for normal practice access. | Use NHS 111 if urgent but not life-threatening. |
| Extended access | Monday and Wednesday 6:30pm–8pm; Saturday 9am–5pm PCN service. | Pre-bookable only, usually from Muxton surgery, limited availability and registered patients only. |
Appointments: how to request help without using the wrong route
The official appointment route points patients to Accurx/NHS App for request submission. Use clear information so the practice can triage safely.
Use 999 for life-threatening symptoms. Do not wait for Accurx response if danger signs exist.
Open the official Accurx patient request route and enter one clear issue.
Say what happened, when it started, what has changed, what you tried, red flags and the outcome you need.
Use 01952 605252. Reception may ask questions to help choose GP, nurse, pharmacist or another service.
Evening/Saturday PCN appointments are limited and may be at Muxton surgery.
Hello, my name is [name]. Date of birth: [date]. I am registered at Donnington Medical Practice. I need help with [one clear problem]. It started [when]. It is [getting worse / not improving / affecting work, school or sleep]. I have tried [medicine or self-care]. Is this best for Accurx, GP, nurse, pharmacist, PCN hub, NHS 111 or 999?
Repeat prescriptions: NHS App, Patient Access or written request
The prescription page gives a clear route: use NHS account/NHS App, Patient Access, or a written request through the practice. The practice aims to process repeat requests within 48 hours.
| Prescription task | Exact action | Clickable route |
|---|---|---|
| Order online | Use NHS account/NHS App or Patient Access to choose repeat items and doses. | Use NHS App |
| Use Patient Access | Use the online GP system if already registered. | Open Patient Access |
| Written request | Submit written request or repeat slip at the practice; a post box is available in the main foyer. | See official rule |
| Processing time | Allow 48 hours. You can order up to 7 days in advance. | Order before your last few doses. |
| Collection pharmacy | Nominate a pharmacy through NHS App, ordering website, GP practice or a pharmacy that accepts repeats. | Find a pharmacy |
| Prescription question | Ask a local pharmacist first, or phone the surgery pharmacist after 10am. | Call after 10am |
| Non-urgent prescription query | Use online contact route if it is not urgent. | Contact online |
| Ordered | Usually ready to collect | Practical warning |
|---|---|---|
| Monday | Wednesday after 16:00 | Check pharmacy opening before travelling. |
| Tuesday | Thursday after 16:00 | Avoid Tuesday 13:00–14:00 surgery training closure for chasing. |
| Wednesday | Friday after 16:00 | Do not leave important medicines until Friday afternoon. |
| Thursday | Monday after 16:00 | Weekend adds delay. |
| Friday | Tuesday after 16:00 | Order earlier if you need medicine before weekend. |
Register with Donnington Medical Practice
The practice says it accepts new patients who live in the practice area, mainly North East Telford.
The official page says the area is mainly North East Telford, especially Donnington, Trench, Muxton, Wrockwardine Wood and St Georges.
You can use the linked NHS registration route or attend the practice during surgery hours to complete registration.
The registration page says you may be asked to sign the form on your first visit to confirm details are correct.
If you take regular medicines, keep a medication list and order enough before changing GP.
The page says temporary registration may be possible for up to three months after the initial emergency-treatment period.
Long-term condition reviews and monitoring blood tests
The clinics page explains that the practice tries to combine reviews where possible so patients do not attend more times than necessary.
| If you have… | Likely review route | Before appointment |
|---|---|---|
| Diabetes only | Annual or bi-annual review with practice diabetic nurse specialist. | Blood test required before appointment. |
| Asthma only | Annual review with asthma/COPD nurse specialist. | No blood test usually required; bring inhalers. |
| COPD only | Annual review with COPD team. | Bring inhalers and spacer if used. |
| CHD, stroke or hypertension | Annual review with HCA where appropriate. | Blood test required before appointment. |
| Diabetes plus CHD/stroke/hypertension | Diabetic nurse specialist review. | Blood test required before appointment. |
| Asthma/COPD plus diabetes | Two separate appointments. | One diabetes appointment and one asthma/COPD appointment. |
Travel health: book 6–8 weeks before travel
The practice says nurses can provide travel health advice and arrange appropriate NHS immunisations, but you should arrange a travel consultation early because vaccines need time to work.
| Travel task | What to do | Important note |
|---|---|---|
| Travel consultation | Arrange 6–8 weeks before departure if possible. | Some vaccines need a course over several weeks. |
| NHS travel vaccines listed | Polio/diphtheria/tetanus combined booster, typhoid, hepatitis A and cholera. | Availability and suitability must be checked by the practice. |
| Private travel vaccines | Contact a local travel provider for other private vaccinations. | Do not assume every travel vaccine is available on NHS. |
| Travel form | Complete the travel assessment form in plenty of time. | Include country, dates, route, accommodation and planned activities. |
Useful services, private work and local support
These practical notes stop patients using appointment time for the wrong route.
| Service / issue | Useful official detail | Patient action |
|---|---|---|
| NHS Health Check | For eligible adults aged 40–74 who do not already have certain conditions. | Wait for invite or ask reception if eligible. |
| Smoking cessation | Local Healthy Lifestyle service listed with phone 01952 382582. | Use local support instead of waiting for GP where suitable. |
| Private medicals/reports | Private medicals/reports may cost between £75 and £300 depending on work. | Tell reception it is private work before booking. |
| EC04 forms | Practice page lists £75 fee for EC04 completion. | Check cost before applying. |
| DVLA reports | The practice says it is no longer able to complete DVLA driver licensing reports. | Check DVLA alternative route before contacting GP. |
| EPS nomination | Choose a pharmacy so prescriptions are sent electronically. | Set nomination in NHS App, at pharmacy or through GP practice. |
Parking, disabled access and local visit tips
The contact page lists free parking, car parking, cycle parking, disabled parking, Braille translation service, language translation, disabled WC, elevators, induction loop, signing service, step-free access and wheelchair access.
Parking
Parking is listed as free at the surgery. Car parking, cycle parking and disabled parking are listed.
Step-free and wheelchair access
The page lists step-free access, wheelchair access, ramp, disabled toilet and lift/elevators.
Hearing, signing and language support
Induction loop, signing service, Braille translation service and language translation are listed. Ask before your visit if this matters.
Local direction tip
Send “Donnington Medical Practice, Health Centre, Wrekin Drive, Donnington, Telford TF2 8EA” to a driver. Do not send only “Donnington Medical” because Oxford results can appear.
I have an appointment/request at Donnington Medical Practice and need help with [wheelchair access / disabled parking / induction loop / signing / Braille / language translation / carer support]. Can this be added to my appointment notes before I attend?
Doctors, nurses, pharmacists and the right professional
CQC’s inspection summary describes the practice team as including GP partners, salaried GPs, registrars, an Advanced Nurse Practitioner, practice nurses, healthcare assistants, management and administration/reception staff. The official team page also describes admin and clinical roles.
| Need | Likely route | What to prepare |
|---|---|---|
| New or worsening symptom | GP, ANP or other clinician after triage. | Start date, severity, red flags, medicines tried and best contact number. |
| Medication question | Local pharmacist or surgery pharmacist after 10am. | Medicine name, dose, pharmacy, side effect and remaining supply. |
| Long-term condition review | Nurse specialist, HCA or GP depending on condition. | Home readings, blood test status, inhalers and medication list. |
| Bloods / monitoring | HCA or clinic route. | Ask whether recall bloods can be combined with monitoring bloods. |
| Forms and admin | Admin/reception route. | Form type, deadline, recipient, fee expectation and supporting documents. |
CQC rating: Overall Good
CQC lists Donnington Medical Practice at The Health Centre, Wrekin Drive, Donnington, Telford TF2 8EA, with an Overall Good rating.
| CQC item | Official detail | How to read it |
|---|---|---|
| Overall rating | Good. | Useful quality history, not live appointment availability. |
| Inspection date | Announced comprehensive inspection on 3 December 2018. | Not a new 2026 inspection. |
| Published / updated | Published/updated 14 January 2019. | Check live CQC page for any change. |
| Population groups | CQC lists Good across population groups on the summary page. | Use CQC for quality overview, not same-day appointment access. |
| CQC finding summary | CQC said the practice provided safe care, effective treatment, respectful care, organised services and person-centred leadership. | Good context, but verify current services with practice. |
Map, directions and Donnington visit checklist
Address: Donnington Medical Practice, Health Centre, Wrekin Drive, Donnington, Telford, Shropshire, TF2 8EA.
Before travelling
Check appointment time, clinician type, whether it is at Donnington or PCN extended-access hub, and whether you need medicine boxes, blood forms, samples, hospital letters, glasses or hearing aids.
Send to a driver/carer
Donnington Medical Practice, Health Centre, Wrekin Drive, Donnington, Telford, TF2 8EA. Phone: 01952 605252.
Avoid this time
Do not plan routine contact for Tuesday 13:00–14:00 because the practice lists staff training closure at that time.
If appointment is extended access
Confirm exact site. The practice says PCN extended access is pre-bookable and may be from Muxton surgery.
When Donnington Medical Practice is closed
The official contact page says NHS 111 is available 24 hours a day, 365 days a year, and calls are free from landlines and mobiles. Use 999 for life-threatening emergencies.
| Problem | Use this | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, not responding. |
| Urgent but not life-threatening | NHS 111 online or 111 | Problem cannot wait until surgery opens, but is not a 999 emergency. |
| Medicine problem | Pharmacy or NHS 111 | Emergency supply, side effect, out-of-hours medicine advice. |
| Minor illness | Pharmacy | Coughs, colds, sore throats, tummy trouble, aches and pains. |
| Routine prescription/admin | Use practice route when open | Repeat medicine, forms, reviews, non-urgent admin. |
Official action links used
Use these after reading the task route above. This page explains what each official link is for so patients do not land on the wrong form.
Official Donnington Medical Practice website · Contact, hours, access and parking · Appointments · Accurx patient request · Prescriptions · NHS App · Patient Access · New patient registration · Clinics and services · Meet the team · NHS profile · CQC profile