College Green Medical Practice: NHS GP appointments, hours and patient help
Need a GP in the College Green or Longbridge area of Birmingham? This guide gives you the useful routes first: appointment requests, opening hours, registration, repeat prescriptions, test results, sick notes, travel help, parking, access and what to do when the surgery is closed.
Use this number for: urgent appointment help, registration questions, repeat prescription issues, home visit requests, test result queries, fit note questions, access needs, or if online forms are difficult.
Health & Wellbeing Centre
1 Bristol Road South
Birmingham, West Midlands
B31 2GH
Use the full postcode when travelling. This avoids confusion with other “College Green” locations.
Get directionsCollege Green Medical Practice serves patients from the Health & Wellbeing Centre on Bristol Road South in Birmingham. Many visitors need quick practical help, not a formal NHS leaflet. You may need to book an appointment, check opening times, register as a new patient, order regular medicine, find test results, request a fit note, or work out what to do when the practice is closed.
This page is written like a patient desk guide. It uses plain British English and avoids medical jargon. It is especially useful for older patients, carers, parents, people who feel nervous on the phone, and people who are new to the NHS.
Is College Green Medical Practice open today?
The official contact page lists College Green Medical Practice as open Monday to Friday from 8:00am to 6:30pm. Saturday and Sunday are listed as closed. Bank holidays and training days can change access, so check the official practice website before travelling for anything important.
| Day | Core opening time | Patient note |
|---|---|---|
| Monday | 8:00am to 6:30pm | Use phone or online routes for appointment, prescription and admin help. |
| Tuesday | 8:00am to 6:30pm | Good for routine requests, registration questions and online help. |
| Wednesday | 8:00am to 6:30pm | Use the online route if your request is not urgent. |
| Thursday | 8:00am to 6:30pm | Order repeat medicine early if you need it before the weekend. |
| Friday | 8:00am to 6:30pm | Do not leave urgent prescription or fit note questions until late afternoon. |
| Saturday | Closed for core hours | Enhanced access may be available separately from 9:00am to 5:00pm. |
| Sunday | Closed | Use 999 for emergencies, NHS 111 for urgent advice, or pharmacy for minor illness. |
Which service should you use?
Before contacting the practice, choose the safest route. This helps you get the right help faster.
Call 999 now
Use 999 for chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, serious self-harm, seizure, serious allergic reaction, or someone not responding.
Use NHS 111
Use NHS 111 when you need urgent help and the GP is closed, or you are not sure which NHS service is right. Call 111 or use 111 online.
Contact College Green Medical Practice
Use the GP for ongoing symptoms, repeat medicine issues, fit notes, test result questions, hospital letters, long-term conditions and routine health problems.
Ask a pharmacy
Use a pharmacy for medicine advice, minor illness, coughs, colds, sore throat, Pharmacy First conditions and prescription collection questions.
How to book a College Green Medical Practice appointment
The official appointments page says urgent help should be requested by calling 0121 2030 200. The receptionist will ask for a brief description of symptoms so your request can be checked and directed to the right person or local service.
Urgent appointment by phone
Call 0121 2030 200 if you need urgent help. The practice may offer a same-day appointment, routine appointment, call back, face-to-face visit, or signpost you to services such as Pharmacy First or Primary Eyecare.
Say clearly: if symptoms are getting worse, if it is for a child, if you are elderly, or if you need help today.
Routine appointment online
The appointments page links to online appointment requests. Use this route when your problem is not a 999 emergency and you can explain it in writing.
Write simply: what is wrong, when it started, what you have tried, and what you are worried about.
NHS App and NHS account
You can use your NHS account through the NHS website or NHS App for some appointment and cancellation tasks. The exact options depend on what is enabled for your account.
Home visit request
The appointments page asks patients to request home visits before 10:00am where possible. Home visits are only for people too ill to travel or people who are housebound.
Hello, my name is [your name]. My date of birth is [your date of birth]. I am a patient at College Green Medical Practice. I need help because [say the problem in one sentence]. Can you tell me the best way to get help today or book an appointment?
You do not need to tell a long story first. Give one clear sentence, then answer any questions reception asks.
Helpful NHS App video for GP services
This video is useful if you want to understand the NHS App for prescriptions, records and some GP services. Always follow College Green Medical Practice’s own instructions for local appointment routes.
How to register with College Green Medical Practice
NHS.uk currently shows College Green Medical Practice as accepting new patients. This does not always mean every address can register, so check whether your home is in the area the practice covers.
Use NHS Find a GP or contact the practice. Ask: “I live at this postcode. Can I register with College Green Medical Practice?”
Start from the NHS profile or the official practice website. If an online route is available, use that. If not, ask reception what form you need.
You may need your name, date of birth, address, phone number, email, previous GP, NHS number if known and basic health information.
ID and proof of address can help. NHS guidance says you should not be refused GP registration only because you do not have ID, proof of address, immigration status, or an NHS number.
If you take repeat medicine, tell the practice and your pharmacy when you register. This helps reduce the risk of running out while records move.
What to bring to your GP appointment
Bringing the right things can save another call or second visit. This is useful for new patients, carers, older patients and people taking several medicines.
College Green Medical Practice repeat prescriptions
Do not wait until your last tablet. Order repeat medicine early, especially before weekends, bank holidays, travel, or if the medicine needs review.
NHS App
Use the NHS App if repeat prescription ordering is available for your account. Choose your medicine, select your nominated pharmacy and submit the request.
Practice online route
The official practice website links to prescriptions information. Use the official online route if enabled for your account.
Pharmacy help
Your local pharmacy can often help with medicine advice, side effects, repeat prescription process questions and prescription collection.
Phone if stuck
If online tools are difficult, call the surgery and ask which prescription route is right for you. Say clearly if you are close to running out.
College Green Medical Practice test results and blood test questions
The official appointments page says you usually do not need to book an appointment to get your test results. Follow the practice’s test result route or contact the surgery if you are worried.
Ask when results are expected
Before leaving your appointment, ask when the result should be back and how you will hear. Some results take longer than others.
Use the official results route
The practice website links to a “Get Test Results” section. Use that official route before booking a GP appointment only for results.
Call if you are worried
If symptoms are worse, or you have not heard when you expected to, call the surgery and ask what the next step is.
Do not ignore symptoms
Do not assume “no news” always means everything is fine. If you feel worse, use the right urgent service.
Sick notes, fit notes and work letters
The official appointments page explains that you need a doctor’s fit note if you have been ill for more than 7 days in a row and have taken sick leave. This includes non-working days such as weekends and bank holidays.
Ask whether they need a self-certification form or a GP fit note.
If you need a fit note, use the request route if available or call reception and explain the date your illness started.
Say when you became unwell, whether you are still off work and whether you have already spoken to a doctor or nurse.
If you were treated in hospital, ask the hospital team whether they should provide a note or discharge letter.
Services patients often need
Exact services can change by staffing, appointment type, clinical need and local NHS pathways. The list below covers common GP surgery needs patients search for.
Parking, disabled access and visiting the surgery
The official contact page lists onsite car parking, disabled parking spaces, disabled WC, step-free access, wheelchair access, a hearing loop, BSL interpreter access and an accessibility needs form. If access is important, contact the practice before travelling.
Disabled access
The official contact page lists disabled parking, disabled WC, step-free access, wheelchair access and a hearing loop. Tell staff if you need extra support.
Parking
The official contact page says there is car parking onsite with disabled parking spaces available. Check signs when you arrive and allow time to park.
Bus stops nearby
The official contact page says there are bus stops on both sides of Bristol Road South around 30 metres from the site.
Language and BSL support
The contact page lists BSL interpreter access. Ask ahead if you need BSL, interpreter support, a hearing loop or other adjustments.
Hello, I have an access need. I need help with [wheelchair access / hearing support / BSL / interpreter / another need]. Can you note this before my appointment?
College Green Medical Practice map and directions
Address: Health & Wellbeing Centre, 1 Bristol Road South, Birmingham, B31 2GH. Use the map for planning only. Confirm your appointment time before leaving.
By car or taxi
Use postcode B31 2GH. The official contact page says car parking is onsite, with disabled parking spaces available.
By bus
The practice contact page says bus stops are on both sides of Bristol Road South around 30 metres from the site. Popular route information includes 27, 42, 18, 11C and connecting routes such as 61, 63 and X20.
By Ring and Ride
The practice contact page mentions Ring and Ride for people in urban West Midlands areas who find it difficult or impossible to use normal public transport.
Before leaving home
Take your phone, appointment details, medicine list, glasses or hearing aids, and any paperwork the surgery asked for.
What to do when College Green Medical Practice is closed
The official contact and appointments pages explain out-of-hours routes. Use 999 for life-threatening emergencies, NHS 111 for urgent but non-emergency help, and local urgent care or pharmacy routes where appropriate.
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, serious self-harm, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need advice today and cannot wait for the GP to reopen. |
| Mental health crisis | 999 for immediate danger, or NHS 111 | The practice page states mental health emergencies should be taken as seriously as medical emergencies. |
| Minor illness | Local pharmacy | Coughs, colds, sore throat, minor rash, medicine advice and Pharmacy First queries. |
| Urgent medical issue today | Urgent care service | Use NHS urgent care services if you need on-the-day attention but it is not a 999 emergency. |
| Urgent prescription when closed | NHS 111 or pharmacy | If you are running out of important medicine, ask NHS 111 or a pharmacy what urgent route is available. |
Patient checklist before you call or visit
Reception usually needs it to find your record.
Make sure the practice can call you back.
Start with the main issue. You can explain more later.
Use words like “getting worse”, “today”, “child”, “elderly”, or “medicine running out”.
This helps the doctor or nurse avoid mistakes.
Use B31 2GH, check buses, parking, step-free access and any support needs before leaving.
CQC rating and official status
CQC currently lists OHP – College Green Medical Practice as Overall Good. CQC also shows the address as Health & Wellbeing Centre, 1 Bristol Road South, Birmingham, B31 2GH and says the service is run by Our Health Partnership.
The latest CQC assessment report was published on 7 January 2025. CQC ratings can change, so users should check the live CQC record before relying on any rating for a complaint, inspection or quality decision.
Official source check and reference notes
Publish-ready as of 6 June 2026: address, phone number, opening hours, enhanced access hours, appointment routes, home visit guidance, test results guidance, fit note guidance, parking, accessibility, bus access, CQC status and new-patient status were checked against official NHS, practice and CQC sources. This independent guide may not update at the same time as NHS systems.
Main reference sources used: NHS.uk was used for the official GP profile, address and new-patient status. The official College Green Medical Practice website was used for phone number, contact details, appointments, opening hours, enhanced access, travel, parking and accessibility. CQC was used for the current inspection rating and provider status.
Official links: NHS.uk College Green Medical Practice profile · Official contact page · Official appointments page · Official prescriptions page · CQC College Green Medical Practice record · NHS 111 online · NHS App
Why this matters: GP opening times, online request routes, enhanced access, registration status, parking details, accessibility support and CQC records can change. This page links users back to official sources so they can verify live details before calling, travelling or relying on the information.