Boroughloch Medical Practice | NHS GP Appointments & Hours

Emergency first: This is an independent patient guide, not NHS Scotland and not Boroughloch Medical Practice. If someone has chest pain, stroke signs, severe breathing difficulty, heavy bleeding, collapse, serious allergic reaction, a seizure that is not stopping, or is not responding, call 999 now. If it is urgent but not life-threatening and the surgery is closed, call 111 for NHS 24.
Edinburgh NHS Scotland GP guide

Boroughloch Medical Practice: appointments, hours, AskMyGP, prescriptions and patient help

Need Boroughloch Medical Practice appointments, opening times, phone number, AskMyGP login, repeat prescriptions, doctors, registration, test results, home visits, pharmacy help, reviews or directions to Salisbury Court? This guide gives the safest next step first, then explains each route in plain English.

Choose your next step
1
Emergency?Call 999 now. Do not use AskMyGP for emergency symptoms.
2
Need a GP?Use AskMyGP, or phone if you cannot use online access.
3
Need medicine?Repeat medication is requested through AskMyGP with notice.
4
Closed?Use NHS 24 on 111 for urgent out-of-hours care.
Main surgery phone

Use this number for: AskMyGP help, urgent same-day questions, registration support, repeat prescription problems, test-result questions, home-visit requests, interpreter or chaperone needs, and help if online access is difficult.

Address for maps and letters

Boroughloch Medical Practice
Salisbury Court
102 St Leonard’s Street
Edinburgh
EH8 9RD

Use the full Salisbury Court address for Google Maps, taxis, walking directions, patient letters and family members helping you travel.

Open directions
Practice
Boroughloch Medical Practice
Phone
0131 229 7529
Normal hours
Mon–Fri 08:00–18:00
Out of hours
NHS 24: 111
Fast answer: Boroughloch Medical Practice is an NHS Scotland GP practice at Salisbury Court, 102 St Leonard’s Street, Edinburgh, EH8 9RD. The main phone number is 0131 229 7529. NHS Inform lists normal opening times as Monday to Friday, 08:00 to 18:00. The official practice website says registered patients should use AskMyGP to contact a doctor, request appointments and manage repeat prescriptions. For out-of-hours urgent help, call NHS 24 on 111.

Unique patient decision hub: choose the right Boroughloch route

Use this section whenever you need care. It helps you avoid the wrong route and gives you the exact next step before calling or submitting AskMyGP.

I need help today

If symptoms are life-threatening, call 999. If urgent but not life-threatening and the practice is closed, call NHS 24 on 111. If the practice is open and the issue is GP-suitable, use AskMyGP or phone if you cannot use online access.

I need routine GP advice

Use AskMyGP. Explain the problem clearly, include when it started, what changed, what you tried, and whether you prefer phone, message or face-to-face review if clinically suitable.

I need repeat medicine

Request ongoing medication through AskMyGP and allow at least 2 working days before collection. If you have already run out, submit the request and ask your community pharmacy about emergency supply.

I need test results

Ask through AskMyGP or phone the practice. Give your name, date of birth and phone number. If you need a copy, it may be handled as a Subject Access Request and can take up to 30 days.

I need a home visit

Request before 10:30am where possible. Home visits are for patients too ill or incapable of travelling and living within the practice area. Call 999 for emergencies.

I need social or practical support

Ask about social prescribing if health is affected by money worries, bereavement, isolation, alcohol and drugs, later life, dementia, exercise or mental health needs.

Boroughloch Medical Practice opening hours

NHS Inform lists Boroughloch Medical Centre normal opening times as Monday to Friday, 08:00 to 18:00. The official contact page says the practice responds during working hours Monday to Friday between 8am and 6pm, and after 5pm you may hear back the next day.

Day or routeListed accessPatient note
Monday08:00 to 18:00Use AskMyGP during working hours for GP and admin help.
Tuesday08:00 to 18:00Practice Nurse extended appointment slots may run 07:30 to 08:30.
Wednesday08:00 to 18:00Good day for routine AskMyGP, test results and prescription questions.
Thursday08:00 to 18:00Practice Nurse extended appointment slots may run 07:30 to 08:30.
Friday08:00 to 18:00Do not leave urgent prescription or admin questions until late afternoon.
Monday extended accessAfternoon appointments 17:30 to 18:30Ask through AskMyGP if you need an appointment outside usual open surgery times.
Saturday clinic08:00 to 13:00The official appointment page says this is supported by the Mental Health Pharmacist. Do not assume walk-in access.
Out of hoursWeekdays 18:00 to 08:00 and weekendsCall NHS 24 on 111. Call 999 if life-threatening.
Before travelling: opening times, extended access, Saturday clinics, staff training, public holidays and AskMyGP capacity can change. Check the official site or NHS Inform before relying on a time-sensitive detail.

How to make a Boroughloch Medical Practice appointment

The official appointments page says Boroughloch uses AskMyGP to make contact with a doctor. AskMyGP is an online triage service for registered patients. It can also be used to ask about children or people you care for if they are registered with the practice and you use proxy access.

1
Check urgency first.
For life-threatening symptoms, call 999. For urgent problems out of hours, call NHS 24 on 111. For GP-suitable problems during practice time, use AskMyGP or phone if you cannot use online access.
2
Use AskMyGP if you can.
Write the main problem first. Include when it started, whether it is getting worse, what you have tried, current medication and what help you need.
3
Phone if you cannot use a device.
If you do not have internet access, phone the practice. A patient care advisor can take details and pass them to the most appropriate clinician.
4
Reply quickly when contacted.
The official site says you need to reply within 2 working days after a clinician response, or it may be assumed you no longer require medical assistance and the thread may be closed.
5
Cancel early if you cannot attend.
The official missed-appointments information says to cancel as soon as possible, and at the latest 2 hours before your appointment.
6
Arrive on time.
The appointment page says patients who are 10 minutes or more late will not be seen and will be asked to rearrange.
Simple phone script
Hello, my name is [your name]. My date of birth is [date of birth]. I am registered at Boroughloch Medical Practice. I need help because [one clear sentence]. I cannot use AskMyGP / I need advice today. Can you help me choose the safest route?

AskMyGP login and online contact

For Boroughloch patients, “AskMyGP login” usually means the online system used to contact the practice, request help and manage repeat prescriptions. The official site says AskMyGP is available to registered patients and is the fast and easy way to ask for help of any kind.

Web

Use AskMyGP first

Use AskMyGP for non-emergency GP contact, appointment requests, admin questions, repeat prescriptions and proxy questions for people you care for.

Tel

Phone if offline

If you cannot use a computer, smartphone or tablet, phone the practice and explain that online access is difficult.

2d

Reply within 2 working days

After a clinician replies, respond within 2 working days or your thread may be closed.

Safe

Do not use it for emergencies

AskMyGP is not for severe or life-threatening symptoms. Use 999 or 111 depending on urgency and time of day.

Boroughloch Medical Practice doctors and staff

The official staff page lists the medical staff as Dr Wasim Haider, Dr Tashya Abhayaratna, Dr Agnes Ben-Kanu, Dr Kiran Sana and Dr John Magill. It also lists a Practice Nurse, Advanced Nurse Practitioner, Community Advanced Physiotherapy Practitioner, Advanced Mental Health Pharmacist, Patient Care Advisors, Phlebotomist, Health Care Assistant and Business Manager.

Team member typeWhat patients should knowBest route
GPsNamed doctors are listed on the official staff page. Availability can change by rota, leave and urgent work.Use AskMyGP and explain if continuity matters.
GP registrarsThe practice trains qualified doctors specialising in general practice. They consult under mentorship.You may be seen by a registrar as part of normal care.
Medical studentsThe practice teaches Edinburgh University medical students. You should be asked for consent before a student is present.You can decline student presence without affecting care.
Advanced Nurse PractitionerMay support clinical assessment and appropriate care routes.Use AskMyGP; the practice can route you.
Advanced Mental Health PharmacistSaturday clinic support is mentioned on the appointment page.Ask through AskMyGP if this route is appropriate.
Patient Care TeamPatient care advisors help gather details and pass requests to the right clinician.Give clear information and keep your phone available.
Continuity tip: if your problem is ongoing, write “I would prefer continuity with someone who knows this issue if possible.” If symptoms are urgent, accept the fastest safe clinician.

Boroughloch Medical Practice repeat prescriptions

The official repeat prescription page says prescriptions for ongoing medication may be requested online via AskMyGP. It says to allow a minimum of 2 working days before collection. Requests made outwith surgery hours will not be received until the next working day.

Ask

Use AskMyGP

Request ongoing medication through AskMyGP. Check what you already have and only order what you need.

2d

Allow 2 working days

Order early and allow at least 2 working days before collection. Add more time before weekends, holidays or travel.

Rx

If you have run out

Submit the repeat request and ask your community pharmacy whether they can issue an emergency supply until your prescription is ready.

No

Do not use house calls

The official page says repeat medication will not be issued by a GP making house calls or during a surgery consultation unless you are specifically attending for repeat medication and have completely run out.

Medication safety: do not wait until the last tablet. Repeat prescriptions can be delayed by weekends, reviews, pharmacy stock, hospital medicine changes or missing details.

Seeing the pharmacist and medicine reviews

The official pharmacist page says health board pharmacists and pharmacy technicians are becoming more involved in GP practice care. They provide medicines support, link with community pharmacy teams, and help GPs focus on patients with more complex needs.

Med

Medication questions

The pharmacy team can answer medication and prescription-related questions and support patients taking several medicines.

Rev

Medicine reviews

The practice says medicines are reviewed at least once a year, or more often if needed.

Hosp

After hospital changes

The pharmacy team can help patients with medicines after a hospital stay, especially when the regimen has changed.

BP

Long-term conditions

The pharmacy team may support long-term condition management, including high blood pressure.

Seeing the nurse at Boroughloch Medical Practice

The official nurse page says the Practice Nurse can help with blood pressure checks, blood tests, cervical smears, contraceptive advice, injections, chronic disease review, annual birthday reviews, asthma, diabetes, heart disease, kidney disease, COPD, hypertension and warfarin checks. Single nurse appointments are 10 minutes and may be requested via AskMyGP.

Blood pressure checks
Blood tests
Cervical smears
Contraceptive advice
Injections
Chronic disease review
Annual birthday reviews
Asthma review
Diabetes review
Heart disease review
Kidney disease review
COPD review
Hypertension review
Warfarin checks
AskMyGP booking

Test results and copies of results

The official test-results page says test result requests can be made through AskMyGP or by phoning the practice. Patients should provide name, date of birth and telephone number. If you want a copy of test results, the practice says this is treated as a Subject Access Request and could take up to 30 days to process.

1
Check who ordered the test.
If a hospital team ordered it, the hospital clinic may be the right team for explanation and follow-up.
2
Request through AskMyGP or phone.
Give your name, date of birth and telephone number so the Patient Care Team can check the right record.
3
Ask what the result means.
You may be told the result is satisfactory, that you should return if symptoms continue, or that you should make an appointment to discuss it.
4
If you need a copy, allow time.
A copy request may be handled as a Subject Access Request and can take up to 30 days.
Safety note: if symptoms worsen, do not wait quietly for a result. Use AskMyGP, phone the practice, NHS 24 on 111, or 999 depending on severity.

Home visits: when to request one

The official home-visits page asks patients to come to the surgery whenever possible because the practice has better facilities for examination and treatment there. It says home visits may be required for patients too ill or incapable of travelling to the surgery and living within the practice area.

SituationLikely routePatient note
Too ill or incapable of travellingRequest a home visitRequest before 10:30am wherever possible.
Can safely travelAttend surgery if askedThe practice has better facilities at the surgery.
Outwith practice areaHome visit not availableThe official page says home visits cannot be offered to patients living outwith the area.
Emergency symptomsCall 999Do not wait for a GP home visit.

Register with Boroughloch Medical Practice

The official registration page says Boroughloch accepts registration requests from patients living within its catchment area. Patients should first check whether their address is within the practice boundary. Students should include room number, flat and block number or hall name when registering.

1
Check the catchment boundary.
Use the official boundary checker before starting. NHS Inform also warns that a highlighted practice may not cover every address.
2
Register as a permanent resident if staying longer.
If you live inside the boundary, use the registration route and provide your full postal address.
3
Students should give full accommodation details.
Include room number, flat, block and halls name to avoid delays.
4
Avoid missing details.
Missing previous GP practice or previous postal address can delay processing.
5
Temporary residents should phone or visit.
The practice says temporary residents planning to live nearby for up to three months must phone or come into the practice to apply.
6
Overseas visitors should check entitlement.
Overseas students, asylum seekers and overseas workers should check NHS Inform guidance about entitlement to NHS services.

Long-term condition reviews and MEDLINK

The official long-term condition page says patients with asthma, diabetes, high blood pressure, heart disease and other long-term conditions should have regular yearly reviews. Boroughloch uses MEDLINK, a system that sends a personalised questionnaire by text or email and helps decide whether blood tests, checks or appointments are needed.

Txt

Questionnaire by text or email

Complete it in your own time. It helps the practice collect information before deciding the next step.

Test

Tests if needed

If bloods, foot checks or other checks are needed, the practice may invite you to attend.

Rev

Clinical review

Once results are back, a doctor or nurse reviews them and decides whether follow-up is needed.

Done

Completion or follow-up

If everything looks good, the review may be completed. If something needs attention, the practice will contact you.

Social prescribing, mental health and community support

The official social prescribing page says social prescribing can help people access local non-clinical support for social, emotional or practical needs. Boroughloch lists support areas including alcohol and drugs, bereavement, chronic health conditions, dementia resources, exercise, financial crisis, later life, mental health, vulnerable adults and sexual health.

Alcohol and drugs
Bereavement support
Chronic health condition
Dementia resources
Exercise
Financial crisis
Later life
Mental health
Vulnerable adults
Sexual health
Community referral
Practical support

Health visitors, midwives, baby checks and antenatal clinics

The official health visitors and midwives page says the Health Visitor can provide advice to expectant mothers, families with babies and small children, and also elderly and disabled people. It lists the Health Visitor phone number as 0131 536 9770, based at Tollcross Health Centre.

6w

New mother and baby check

The practice says babies are examined around 6 weeks, and mothers may also be offered a check to discuss wellbeing and contraception.

Dev

Child development checks

Health Visitor and doctor development checks are usually arranged by the Patient Care Team where required.

Mid

Antenatal clinics

Antenatal clinics are run by midwives on Tuesdays and need an appointment.

HV

Health visitor support

Ask the Patient Care Team to help make a Health Visitor appointment, or call the Health Visitor directly.

Boroughloch Medical Practice reviews and quality checks

When people search for Boroughloch Medical Practice reviews, they may find NHS Inform, Google-style reviews, private directory ratings, social comments and older patient feedback. Read reviews carefully because GP appointment systems, staff, online routes and workload can change.

NHS

Use NHS Inform for core facts

NHS Inform is useful for opening times, phone, address and service-directory details.

Rev

Read patterns, not one comment

Look for repeated themes such as appointment access, AskMyGP replies, prescriptions, reception and clinician continuity.

Old

Check the date

Old reviews may not reflect current AskMyGP rules, staff, Saturday clinics or practice location.

Scot

Scotland note

Do not look for an English CQC rating. This is an NHS Scotland GP practice, so use NHS Inform and official practice information.

Interpreter, chaperone, students and private forms

The appointment page says patients who require an interpreter should notify the Patient Care Team before the appointment. It also says patients who prefer a chaperone should inform the Patient Care Team. The chaperone policy says patients may request a chaperone for any consultation, examination or procedure where they feel one is required.

I

Interpreter

Ask before the appointment if you need an interpreter. This helps avoid delays and makes the consultation safer.

C

Chaperone

Ask when booking if possible. If a trained chaperone is not available immediately, the appointment may need to wait or be rescheduled.

St

Medical students

You should be asked before a student is present. You can ask for a student to leave if you prefer a private consultation.

£

Non-NHS forms

Private forms, insurance forms, travel certificates and similar non-NHS work may carry a charge, and payment may be needed before release.

Interpreter or chaperone request script
Hello, I have an appointment or AskMyGP request. I need [an interpreter / a chaperone / a private consultation without a student present]. Can this be added to my appointment notes?

Private referrals, shared-care requests and non-NHS services

The official private referrals page says that from 1 July 2024 the practice will no longer take on prescribing and monitoring of shared-care medications or specialist monitoring of certain medical conditions for any patients with a diagnosis made in the private sector. It gives examples such as ADHD, gender incongruence, dementia, Isotretinoin for severe acne and monitoring after private bariatric surgery.

Important before paying privately: if a private provider expects the NHS GP to prescribe, monitor, order tests or take over shared care, check the official Boroughloch private-referral policy first. The GP may not be able to accept the request.

Your data, Subject Access Requests and SPIRE

The official data pages explain how personal information is used by Boroughloch Medical Practice and NHS Scotland. The practice’s Data Protection Notice says patients can request access to their own personal information by submitting a written request to the Practice Manager, and the practice will normally respond without delay within one month once enough information is provided.

NeedWhat to doTiming note
Copy of test resultAsk the practice; it may be treated as a Subject Access Request.Could take up to 30 days.
Medical record accessSubmit a written request with enough information to identify you.Normal response within one month after valid request and details.
Change contact detailsUse AskMyGP and tell the practice separately if address, email or phone changes.Wrong details can affect recalls, appointments and correspondence.
SPIRE choiceThe practice points to SPIRE information for GP patient record data use in Scotland.Read official SPIRE guidance before deciding.

Boroughloch Medical Practice map and directions

Address: Boroughloch Medical Practice, Salisbury Court, 102 St Leonard’s Street, Edinburgh, EH8 9RD. Use the map for planning only. Confirm your appointment time and access needs before leaving home.

Before travelling

Check your appointment time, clinician type, opening hours, access needs and whether you need to bring medicines, samples, letters or forms.

If you are late

The official appointment page says patients 10 minutes or more late will not be seen and will be asked to rearrange.

If you need photos

Use Google Maps street-level images where available, but rely on the official address rather than old third-party photos.

If someone else is helping

Send them the full address and postcode: Salisbury Court, 102 St Leonard’s Street, Edinburgh, EH8 9RD.

What to do when Boroughloch Medical Practice is closed

The official out-of-hours page says if you require the services of a doctor weekdays between 6pm and 8am or over weekends, contact the 111 service. It also says if your condition is life-threatening, dial 999.

ProblemUse this serviceExamples
Life-threatening emergencyCall 999Chest pain, stroke signs, severe breathing difficulty, heavy bleeding, collapse, not responding.
Urgent but not life-threatening out of hoursCall NHS 24 on 111You need medical help that cannot wait until the practice opens.
Minor illness or medicine adviceCommunity pharmacyCoughs, colds, sore throat, medicine side effects, minor rash, emergency supply questions.
Routine repeat prescriptionAskMyGP when the practice is openOut-of-hours services are not for routine repeat prescriptions.
Mental health crisis111, local crisis support, Samaritans 116 123, or 999 if immediate dangerYou feel unsafe, at risk of harm, or need urgent help.

Official source check and reference notes

Official sources checked before writing: official Boroughloch Medical Practice homepage, contact page, appointments page, repeat prescription page, staff page, registration page, location page, NHS Inform GP listing, out-of-hours page, emergency page, missed appointments page, chaperone policy, test-results page, home-visits page, seeing the nurse page, seeing the pharmacist page, long-term conditions page, social prescribing page, private referrals page, health visitors and midwives page, and data protection pages.

Official links: Official practice website · Contact and AskMyGP · Appointments · Repeat prescriptions · Staff · Registration · Location · Test results · Home visits · Nurse · Pharmacist · Out of hours · NHS Inform listing · NHS 24

Why this page is built this way: real users search phone, AskMyGP login, appointments, prescriptions, doctors, reviews, opening times, registration, test results, home visits, pharmacy, Edinburgh GP and NHS Scotland help. This guide answers those intents in one place while still linking users to official sources for live confirmation.

Boroughloch Medical Practice FAQs

What is the phone number for Boroughloch Medical Practice?
The listed phone number is 0131 229 7529. Use it if you cannot use AskMyGP, need reception help, have prescription issues, need registration support, want test-result help, or need an interpreter or chaperone note added.
Where is Boroughloch Medical Practice?
Boroughloch Medical Practice is at Salisbury Court, 102 St Leonard’s Street, Edinburgh, EH8 9RD.
What are Boroughloch Medical Practice opening hours?
NHS Inform lists normal opening times as Monday to Friday, 08:00 to 18:00. Always check the official site or NHS Inform before travelling because service arrangements can change.
How do I book an appointment at Boroughloch Medical Practice?
Registered patients should use AskMyGP to contact the practice. If you do not have internet access, phone 0131 229 7529 and a patient care advisor can take details for the clinical team.
What is AskMyGP?
AskMyGP is the online triage and communication route used by Boroughloch Medical Practice. It can be used to contact the practice, ask for help, make appointment requests and request repeat prescriptions.
Can I use AskMyGP for someone I care for?
The official appointments page says AskMyGP can be used to ask about children or other people you care for if they are registered with the practice, using proxy access.
How quickly should I reply to AskMyGP?
The official site says that once a clinician has responded, you should reply within 2 working days or it may be assumed you no longer require medical assistance and the thread may be closed.
How do I order repeat prescriptions?
Ongoing medication can be requested online through AskMyGP. The practice asks patients to allow a minimum of 2 working days before collection and to order in plenty of time.
What if I have run out of medication?
Submit the repeat request and contact your community pharmacy to ask whether they can issue an emergency supply until your prescription is available.
Who are the doctors at Boroughloch Medical Practice?
The official staff page lists Dr Wasim Haider, Dr Tashya Abhayaratna, Dr Agnes Ben-Kanu, Dr Kiran Sana and Dr John Magill. Staff lists can change, so check the official page for the latest information.
Does Boroughloch Medical Practice have nurse appointments?
Yes. The Practice Nurse can help with blood pressure checks, blood tests, cervical smears, contraceptive advice, injections, chronic disease reviews, annual birthday reviews, asthma, diabetes, heart disease, kidney disease, COPD, hypertension and warfarin checks.
Does Boroughloch Medical Practice have a pharmacist?
The official pharmacist page says pharmacists and pharmacy technicians support medicine questions, medication reviews, prescription support, side effects, hospital medicine changes and long-term condition medicine support.
How do I get test results?
Ask through AskMyGP or phone the practice. Provide your name, date of birth and telephone number. If you want a copy of results, it may be treated as a Subject Access Request and can take up to 30 days.
How do I request a home visit?
Request before 10:30am where possible. Home visits are for patients too ill or incapable of travelling to the surgery and who live within the practice area. Call 999 for emergencies.
Can I register with Boroughloch Medical Practice?
The practice accepts registration requests from patients living within its catchment area. Check the boundary first. Students should include room, flat, block and halls details where relevant.
Can temporary residents register?
Temporary residents planning to live nearby for up to three months must phone or come into the practice to make an application, after checking the boundary and reading the temporary-resident information.
Can I ask for an interpreter?
Yes. The official appointment page says patients needing an interpreter should notify the Patient Care Team before the appointment.
Can I ask for a chaperone?
Yes. Patients may request a chaperone for consultations, examinations or procedures where they feel one is required. Ask when booking where possible.
Does the practice train doctors or medical students?
Yes. The practice trains GP registrars and may have Edinburgh University medical students present. You should be asked for consent, and you can decline student presence.
Does Boroughloch have a CQC rating?
This is an NHS Scotland GP practice, so patients should not look for an English CQC rating. Use NHS Inform and the official practice website for core details.
What should I do when the practice is closed?
For urgent medical help out of hours, call NHS 24 on 111. For life-threatening emergencies, call 999.
Is this the official Boroughloch Medical Practice website?
No. This is an independent patient guide on medicalpracticeuk.org. Use the official Boroughloch Medical Practice website, NHS Inform and NHS 24 for final live details.
Independent directory disclaimer: medicalpracticeuk.org is not NHS Scotland, not NHS Inform, not NHS 24 and not Boroughloch Medical Practice. This guide is for general patient information only. Opening times, AskMyGP access, appointment availability, registration boundaries, staff lists, repeat prescription routes, home visits, test-result processes, extended access, social prescribing, private-referral policy and service details can change. Always confirm important details with the official practice website, NHS Inform, NHS 24 or the surgery before relying on them.
Boroughloch Medical Practice Call surgery

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