Beechwood Medical Practice: NHS GP appointments, hours, prescriptions, results and patient help
Beechwood Medical Practice is an NHS GP surgery at Fishponds Primary Care Centre, Beechwood Road, Fishponds, Bristol BS16 3TD. This practical guide explains appointments, same-day urgent access, phone lines, extended hours, online booking, repeat prescriptions, NHS App, Patient Access, test results, fit notes, new patient registration, doctors’ normal working days, parking and access, CQC rating, complaints, and what to do when the surgery is closed.
Use this number for: appointment booking, urgent same-day questions, online appointment help, test-result questions after the advised time, fit-note questions, registration support, home-visit enquiries, interpreter needs, access needs, complaints route questions, or if online services are difficult.
Beechwood Medical Practice
Fishponds Primary Care Centre
Beechwood Road
Fishponds, Bristol
BS16 3TD
Use the full Fishponds Primary Care Centre address for Google Maps, taxis, appointment letters, parking planning and family members helping you travel.
Open directionsGoogle and Bing search-intent map for Beechwood Medical Practice
Patients do not search only the practice name. Common search intent includes “Beechwood Medical Practice appointments”, “Fishponds Health Centre”, “Beechwood Road Bristol”, “phone number”, “opening times”, “repeat prescriptions”, “prescription email”, “Patient Access”, “NHS App”, “test results”, “fit note”, “register as a patient”, “catchment area”, “doctor working days”, “parking”, “CQC rating” and “complaints”. This guide answers the real need behind each search instead of adding keywords as a plain list.
| Search phrase | What the user usually needs | Best action |
|---|---|---|
| Beechwood Medical Practice appointments | How to book, change, cancel, ask for same-day urgent help or request a longer appointment. | Use appointments section |
| Opening times | Core hours, extended hours, phone-line timing and best time to call for routine queries. | Use hours section |
| Repeat prescriptions | How to order, how long it takes, which route to use, and what to do if medicine is urgent. | Use prescriptions section |
| Patient Access / NHS App | Online appointment booking, prescription requests, test results and record access. | Use online services section |
| Test results | How to see results, when to call, and how long blood, urine, swab, X-ray and ultrasound results take. | Use results section |
| Fit note | When self-certification applies and how to request a GP fit note after more than 7 days off sick. | Use fit note section |
| Register / catchment area | How to register online, whether ID is needed, catchment check, temporary patient route and moving address. | Use registration section |
| CQC / reviews | Official quality rating and how to read patient feedback fairly. | Use CQC section |
Unique patient decision hub: choose the right Beechwood route in 60 seconds
This section is designed as a reusable patient tool. Start with your situation, then follow the safest route before calling, submitting a form, ordering medicine or travelling to Fishponds Primary Care Centre.
I need urgent help today
If symptoms are life-threatening, call 999. If it is GP-suitable and cannot wait, phone Beechwood Medical Practice from 8am and explain that it is urgent. Same-day urgent slots may be with the next available clinician, not a chosen GP.
I have a routine appointment request
Phone, use online appointment booking where available, or ask reception. If you have several problems, tell reception because you may need a longer or separate appointment.
I need repeat medicine
Do not phone to place a repeat request. Use NHS account, NHS App, Patient Access, repeat prescription form, prescription email or written request. Plan around the minimum 3 working-day processing time.
I need test results
Use NHS App/online services where possible. Results are usually available after clinician review. If you must phone, the practice asks routine result calls after 11am.
I need a fit note
Use self-certification for 7 days or less. For more than 7 days off sick, use the online fit-note form or call reception.
I may not need the GP
Use pharmacy for minor illness, NHS 111 when unsure, 999 for danger signs, or online NHS advice for simple self-care questions.
Beechwood Medical Practice opening hours and best time to call
The practice lists core hours as Monday to Friday from 8am to 6:30pm, with Saturday and Sunday closed. It also lists limited pre-bookable extended opening hours outside core time. Reception desk and telephone lines are open 8am to 6:30pm. Morning phone lines can be busy, so routine questions and results are better after 11am where possible.
| Day / service | Listed access | Patient tip |
|---|---|---|
| Monday | 8am to 6:30pm; extended 7:30am to 8am | Phone from 8am for appointments; use later calls for routine admin if possible. |
| Tuesday | 8am to 6:30pm; extended 7:30am to 8am and 6:30pm to 8pm | Extended slots are limited and pre-bookable. |
| Wednesday | 8am to 6:30pm; extended 7:30am to 8am | Good day for routine follow-up if not urgent. |
| Thursday | 8am to 6:30pm; extended 7:30am to 8am weekly and evening every third week | Check official updates before relying on evening access. |
| Friday | 8am to 6:30pm; extended 7:30am to 8am | Do not leave prescription or admin problems until late Friday. |
| Saturday and Sunday | Closed | Use NHS 111 for urgent non-emergency help; call 999 for emergencies. |
| Results / routine enquiry calls | Call after 11am where possible | This helps keep early phone lines available for appointment demand. |
How to book, change or cancel a Beechwood Medical Practice appointment
All consultations are by appointment only. Phone lines for appointments open from 8am. Reception staff may ask simple questions so they can direct you to the right professional or service. Same-day urgent appointments may be offered when the problem cannot wait, but the practice cannot usually offer a choice of time or named clinician for urgent same-day care.
Use 999 for emergencies, NHS 111 when unsure or closed, and the GP phone line for GP-suitable problems.
Call 0117 908 2360. Start with one clear sentence about the problem.
They are trying to route you to the safest clinician or local service, not block care.
If you have more than one problem, tell reception at booking time.
The practice says some appointments can be booked, changed or cancelled online.
The practice allows cancellation by phone option 1 and also through SMS replies if you receive text reminders.
Hello, my name is [name]. My date of birth is [date of birth]. I am registered at Beechwood Medical Practice. I need help because [one clear sentence]. It is [urgent today / routine / prescription-related / test-result-related / fit-note-related]. What is the safest next step?
Before you phone or use an online form: practical checklist
A clear request helps the surgery route your problem faster. This is useful for older patients, carers, parents, people taking several medicines and anyone who gets nervous explaining symptoms.
I have had [symptom] for [time]. It is [getting worse / not improving / affecting sleep / affecting work]. I have tried [medicine or self-care]. I take [regular medicines]. I am worried because [reason]. I would like advice on whether I need [GP / nurse / prescription / test / referral / pharmacy].
NHS App, Patient Access and online services
Beechwood Medical Practice offers online services for tasks such as booking selected appointments, ordering repeat prescriptions, viewing test results and accessing GP record information where enabled. Use official links only and protect your NHS login or Patient Access details.
NHS App
Use the NHS App for NHS account access, prescriptions, test results and parts of your record where enabled.
Patient Access
Use the official Patient Access route if linked to your medical record and medication details.
Text reminders
The practice can send appointment reminders if it has your mobile number. You may be able to reply to cancel.
Login safety
Never share login details, verification codes or full medical information with unofficial websites or callers.
Helpful NHS App video for prescriptions and results
This NHS App video is useful if you want to understand how digital NHS access can help with repeat prescriptions, appointments, records and results. Always follow Beechwood Medical Practice’s own instructions for appointments, prescriptions and results.
Beechwood Medical Practice doctors and normal working days
The official opening-times page lists GP normal working days. Doctor availability can change because of leave, training, urgent work and rota changes, so use this as a planning guide only and check with reception if continuity is important.
| GP | Listed normal working pattern | Patient note |
|---|---|---|
| Dr Nicholas Gwilliam | Monday, Tuesday, Thursday | Ask for continuity if the problem is ongoing. |
| Dr David Cheang | Tuesday, Wednesday, Friday | Routine requests may be planned around listed days. |
| Dr Iyabo Ojo | Morning: Monday, Wednesday, Thursday; afternoon: Monday | Urgent cases may be routed to another clinician. |
| Dr Justine de Mink | Tuesday, Thursday, Friday | Check current availability before relying on a specific day. |
| Dr Rachael Dodoo | Morning: Monday, Wednesday, Thursday; afternoon: Monday, Wednesday | Named GP preference depends on availability. |
| Dr Hannah MacIntosh | Tuesday, Thursday, Friday | Doctor lists can change. |
| Dr Kirsty Murdoch | Morning: Tuesday, Friday | Official page lists no afternoon surgery. |
| Dr Neil Ingram | Tuesday, Wednesday, Friday | Good to mention if you need continuity. |
| Dr Evie Cole | Morning: Monday, Wednesday; afternoon: Monday, Wednesday, Thursday | Check current rota before planning. |
| Dr Rachel Bate | Monday, Thursday | Availability can change. |
| Dr Louise Apthorpe | Morning: Monday, Wednesday; afternoon: Wednesday | Use reception guidance for current availability. |
| Dr Lara Goodfellow | Morning: Tuesday, Wednesday, Friday; afternoon: Wednesday, Friday | Routine follow-up may depend on rota. |
Beechwood Medical Practice repeat prescriptions
The practice says repeat prescription requests should not be made over the telephone. Patients can order using NHS account/NHS App, Patient Access, the online repeat prescription form, prescription email, written request, Royal Mail post or prescription request boxes. The practice asks patients to allow at least 3 working days and ideally order one week before medicine runs out.
NHS App / NHS account
Use your NHS account through the NHS website or NHS App where enabled.
Patient Access
Use Patient Access with your PIN/login to view your personal medication details.
Online prescription form
Use the official repeat prescription form if you do not want to use an app.
Written request / box
Post a request, put it in the waiting-room box, or use the outside prescription request box.
| Prescription issue | What it usually means | Practical next step |
|---|---|---|
| Almost out of medicine | The practice requires processing time and the pharmacy may also need time. | Order one week before medicine runs out where possible. |
| Medicine not showing online | It may not be on repeat, may need review, or may be too soon to issue. | Use the prescription email/form and include medicine name, dose and reason. |
| Pharmacy says nothing is ready | The request may be processing, sent elsewhere, or waiting for review. | Check nominated pharmacy, NHS App/Patient Access status and practice route. |
| Email prescription query | Use only for prescription-related problems, not emergencies. | Email bnssg.beechwood-prescriptions@nhs.net with full name, DOB, medicine name, dose, strength and preferred pharmacy. |
| Housebound delivery | Some chemists may arrange ordering and delivery. | Ask your chemist whether they can manage repeat ordering or home delivery. |
Pharmacy, nominated chemist and minor illness advice
If you use a regular chemist and tell the practice, prescriptions can be sent straight to your preferred chemist so you do not need to collect a paper prescription. Pharmacists can also help with minor illnesses and over-the-counter treatments.
| Need | Best route | Why it helps |
|---|---|---|
| Nominated pharmacy | Use NHS App or NHS website to nominate a pharmacy. | It sends your prescription to the correct place. |
| Minor illness | Ask a pharmacist first where suitable. | Often quicker for coughs, colds, tummy problems, aches and pains. |
| Prescription charge support | Use the NHS prescription charges and exemptions pages. | Helps check if you qualify for free prescriptions or a prepayment certificate. |
| Emergency supply | Use NHS 111 online emergency prescription route or pharmacist advice. | Useful when you run out outside normal prescription processing time. |
Test results: blood, urine, swab, X-ray and ultrasound
The official test-results page says most patients can review results through NHS App, NHS website or other GP online services. If you still need to speak with the practice, call reception between 11am and 6:30pm Monday to Friday. Blood, urine and swab results usually take five working days; X-ray and ultrasound can take at least two weeks. All results are checked by a clinician.
GP-ordered tests and hospital-ordered tests may have different follow-up routes.
Results should be checked by a clinician before action is decided.
Check NHS App, NHS website or GP online services if you have access.
The practice gives result-call access between 11am and 6:30pm Monday to Friday.
If you feel worse while waiting, contact the GP, use NHS 111, or call 999 based on severity.
Fit notes, sick notes and work evidence
The official fit-note page says if you have been off work sick for more than 7 days, your employer may ask for a GP fit note. If you are off sick for less than 7 days, your employer should not ask for a GP fit note and may use self-certification instead.
7 days or less
Use self-certification from your employer. A GP note is not usually needed for the first 7 days.
More than 7 days
Use the online fit-note form or call reception. The GP may issue a fit note or arrange an appointment.
Hospital treatment
If you were treated in hospital, ask the hospital team for discharge paperwork or fit-note support.
Work adjustments
A fit note can say you may be fit for work with possible changes. Discuss this with your employer.
Register with Beechwood Medical Practice as a new patient
The official registration page says patients can register online using NHS GP registration for Beechwood Medical Practice. It says you do not need proof of address, immigration status, ID or an NHS number to use the online registration service. Paper forms are still available from the surgery if preferred, though the practice says ID and address confirmation are required for paper forms as usual.
The practice covers parts of Inner and East Bristol, including Fishponds, Staple Hill, Downend, Frenchay, Stapleton, Eastville, Lower Easton, Whitehall, Speedwell and Soundwell.
Use the NHS GP registration service for organisation code L81087.
If online registration is difficult, ask the surgery for paper forms or download them from the official page.
If you are away from home, you may register as a temporary patient for up to three months.
The practice says patients moving out of the catchment area will be asked to register closer to the new home address.
Parking, disabled access, buses and visiting the surgery
The surgery information says the practice is based at Fishponds Primary Care Centre, a modern purpose-built premises with good disabled access. It also says good car parking is available on-site and in the adjacent free council car park, with a regular bus service nearby.
Parking
Plan extra time even where parking is listed as available. Busy clinic times can still be stressful.
Disabled access
Ask reception in advance if you need wheelchair access, extra time, hearing support or other reasonable adjustments.
Public transport
The official surgery information mentions regular bus service nearby. Check live route times before travelling.
Interpreter needs
The appointment guidance says to mention interpreter needs when booking your consultation.
What to do when Beechwood Medical Practice is closed
The official opening-times and emergency-services pages say NHS 111 can help outside surgery opening hours. Call 111 or use NHS 111 online if you need medical help and are not sure what to do. Go to A&E or call 999 for serious injuries and life-threatening emergencies.
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 or go to A&E | Chest pain, breathing difficulty, severe bleeding, loss of consciousness, fits not stopping, severe burns, severe allergic reaction. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need help now and the surgery is closed, or you are unsure what to do. |
| Minor illness or medicine advice | Local pharmacy | Coughs, colds, tummy problems, aches and pains, minor treatments and over-the-counter advice. |
| Emergency repeat prescription supply | NHS 111 online emergency prescription route | Use if you urgently need a repeat medicine outside normal prescription processing. |
| Non-urgent request | Use practice online services or wait until opening | Routine admin, planned reviews, results, prescriptions and forms. |
CQC rating, reviews, Friends and Family Test and feedback
The official CQC page says Beechwood Medical Practice was last inspected on 18 October 2019 and given an overall rating of Good. The practice website also links to Friends and Family Test and feedback/complaints routes. Use reviews carefully because older comments may not reflect current appointment systems, phone pressure, staffing or prescription routes.
CQC inspected quality
Official practice page says Beechwood Medical Practice has an overall Good rating.
Friends and Family Test
Use official feedback routes to share patient experience constructively.
Check dates
Old reviews may not reflect current appointment, text reminder, online service or prescription processes.
Look for patterns
One single review is less useful than repeated recent themes across access, communication and care.
Complaints, feedback and formal concerns
If you need to make a complaint, write a clear timeline and use the official feedback and complaints route. For urgent medical symptoms, do not use complaint forms or email; use GP, NHS 111 or 999 based on urgency.
Include dates, times, staff role if known, what happened, what harm or concern exists, and what outcome you want.
Medical help and formal complaints are different routes. Do not delay urgent care while writing a complaint.
The practice may need written authority before discussing another patient’s record or complaint.
Save forms, appointment messages, letters and names if the issue is formal.
Beechwood Medical Practice map, directions and photos
Address: Beechwood Medical Practice, Fishponds Primary Care Centre, Beechwood Road, Fishponds, Bristol, BS16 3TD. Use the map for planning only. Confirm appointment time, opening hours and access needs before leaving home.
Before travelling
Check appointment time, clinician type, opening hours, access needs and whether you need medication, samples, letters or forms.
If you are late
Call reception as soon as possible. Some nurse, blood-test or time-limited clinics may not be able to run late safely.
If someone else is driving
Send them the full address and postcode: Fishponds Primary Care Centre, Beechwood Road, Fishponds, Bristol, BS16 3TD.
If you need photos
Use Google Maps street-level images where available, but rely on official address details rather than old third-party photos.
Official source check and reference notes
Official sources checked before writing: NHS.uk, the official Beechwood Medical Practice website, contact details, opening times, appointments guidance, prescription guidance, test-results page, fit-note page, registration page, surgery information, emergency services guidance, feedback and complaints page, CQC page and NHS App resources.
Official links: NHS.uk profile · Official practice website · Contact · Opening times · Appointments · Prescriptions · Test results · Fit notes · Register as a patient · Emergency services · CQC · NHS 111
Why this page is built this way: real users search phone number, opening times, appointments, same-day help, repeat prescriptions, Patient Access, NHS App, test results, fit notes, registration, catchment area, doctors, parking, CQC and complaints. This guide answers those intents in one place while still sending users to official sources for final confirmation.