Beech Hill Medical Practice: appointments, phone, prescriptions, NHS App, doctors and patient help
Need Beech Hill Medical Practice phone number, address, opening hours, appointments, repeat prescriptions, Patient Access login, NHS App help, reviews, CQC rating, pharmacy advice, home visits, complaints, or out-of-hours care? This guide gives the safe next step first, then explains each official route in plain English.
Reception: select option 1. Nurse reception: select option 2. The official contact page says phone lines are open from 8am to 6:30pm Monday to Friday.
Beech Hill Medical Practice
278a Gidlow Lane
Beech Hill
Wigan
Lancashire
WN6 7PD
NHS and CQC listings may show 278 Gidlow Lane. The official practice contact page lists 278a Gidlow Lane. Use the full postcode when planning travel.
Open directionsSearch intent map: Beech Hill Medical Practice keywords explained
People do not always search one exact phrase. They search for Beech Hill Medical Practice appointments, phone number, repeat prescriptions, login, Patient Access, NHS App, doctors, reviews, pharmacy, email, CQC rating, complaints, address and Wigan extended access. This section maps those searches to the correct patient action.
| Search phrase | What the user usually needs | Best next step |
|---|---|---|
| Appointments | Book, cancel, change or choose phone/face-to-face/video/text/email consultation. | Use appointment guide |
| Repeat prescriptions | Order medicine safely and know why phone requests are not accepted. | Use prescription guide |
| Login | NHS account, NHS App or Patient Access online service. | Use login guide |
| Pharmacy | Nominated pharmacy, collection timing or medicine advice. | Use pharmacy guide |
| Reviews | CQC, patient feedback, Friends and Family Test or old online reviews. | Use reviews section |
| Prescription email, cancellation email route or complaints contact. | Use safe email section | |
| Surgery closed | NHS 111, Wigan GP Alliance, Leigh Walk-In Centre or 999. | Use closed guide |
Unique patient decision hub: choose the safest route in 60 seconds
This section is designed for repeat visits. Each time you need the surgery, start here and choose the correct route before phoning or travelling.
I need help today
If symptoms are severe, call 999. If urgent but not life-threatening and the surgery is closed, use NHS 111. If the surgery is open, phone reception and say clearly if it is urgent today.
I need a routine appointment
Contact the practice during opening hours. Say if you prefer phone, face-to-face, video, text or email, but understand the practice cannot always guarantee your preferred clinician or format.
I need repeat medicine
Use NHS account/NHS App or Patient Access. Do not phone routine repeat requests. Order early because collection is usually around 3 working days after ordering.
I need minor illness help
Ask a pharmacist for coughs, colds, sore throats, tummy trouble, aches, pains and non-prescription medicine advice. Many pharmacies are open late and weekends.
I need a home visit
If housebound, the practice says it will phone first to understand what you need. Request as soon after 8am as possible or use the online form.
I need help when closed
Use NHS 111 online or call 111. For chest pain, severe shortness of breath, collapse or life-threatening symptoms, call 999.
Beech Hill Medical Practice opening hours and phone access
The official contact page says phone lines open from 8am to 6:30pm Monday to Friday. CQC also describes the practice as open between 8am and 6:30pm Monday to Friday, with Tuesday early nurse appointments and late opening two evenings a week for nurse and GP appointments.
| Access type | Listed detail | Patient note |
|---|---|---|
| Reception phone | 01942 368398, option 1 | Use for general reception, appointments and routine surgery queries. |
| Nurse reception | 01942 368398, option 2 | Use when your query is specifically about nurse reception. |
| Phone-line times | 8am to 6:30pm, Monday to Friday | Phone early if you need help today. |
| Tuesday early nurse access | CQC notes Tuesday opening from 7am for nurse appointments | Confirm before relying on early access. |
| Late opening | CQC notes late opening two evenings a week for nurse and GP appointments | Ask reception what is currently available. |
| Weekends and bank holidays | Routine practice access differs | Use NHS 111, Wigan GP Alliance, Leigh Walk-In Centre or 999 depending on need. |
How to book, cancel or change a Beech Hill Medical Practice appointment
The appointments page explains appointment cancellation routes and gives extra access options in Wigan. It also says if you need help with your appointment, tell the practice if you prefer a specific doctor, nurse or other health professional, whether you prefer phone, face-to-face, video, text or email, whether you need an interpreter, and whether you have other access or communication needs.
If symptoms are life-threatening, call 999. If urgent and the practice is closed, use NHS 111 online or call 111.
Call 01942 368398 and select option 1 for reception. Say one clear sentence about your problem.
Tell the practice if you prefer phone, face-to-face, video call, text or email. This is not always guaranteed, but it helps the team route your request.
Mention interpreter needs, hearing support, mobility needs, carer involvement or any other communication needs before the appointment.
The official page says you can cancel by replying CANCEL to your reminder text, phoning the practice, visiting reception, or emailing the practice route shown on the official page.
Hello, my name is [name]. My date of birth is [date of birth]. I am registered at Beech Hill Medical Practice. I need help because [one clear sentence]. Is this something for a GP, nurse, pharmacist, NHS 111, or another service?
Beech Hill Medical Practice repeat prescriptions
The official prescriptions page says the easiest ways to order repeat prescriptions are through your NHS account, through the NHS App, or using the GP online system Patient Access. It also says repeat prescription requests are not taken over the phone.
NHS account or NHS App
Use your NHS account through the NHS website or NHS App. These accounts show repeat medicine and dosage so you can choose what you need.
Patient Access
The practice lists Patient Access as the GP online system route for repeat prescriptions.
Paper form, email or post
The official page says you can bring the paper form to surgery, email the practice prescription address, or post the paper form to the surgery.
No phone repeat requests
The official page says repeat prescription requests are not taken over the phone. This helps reduce medication errors.
| Prescription issue | What to do | Patient safety note |
|---|---|---|
| Routine repeat medicine | Use NHS App/NHS account or Patient Access. | Order early before weekends, bank holidays or travel. |
| Paper repeat slip | Bring it to the surgery when open, or post it. | Write clearly and include contact details. |
| Prescription email route | Use gmicb-wb.prescriptions.p92010@nhs.net only for prescription requests. | Do not use email for medical emergencies. |
| Medicine query | Ask a pharmacist first, or contact reception/fill the practice medication query form. | Side effects, interactions and urgent supply questions need timely advice. |
| Medication review | The practice may contact you when a regular review is needed. | Your repeat medicine may be delayed if review is overdue. |
| Old medicines | Take them to the pharmacy you got them from or bring them to surgery. | Do not put old medicine in household bins or flush it down the toilet. |
Pharmacy, nominated pharmacy and prescription collection
The prescriptions page says you usually collect your prescription from the pharmacy 3 working days after ordering. You need to choose a pharmacy to collect from; this is called nominating a pharmacy. You can change your nominated pharmacy on the app or website where you order prescriptions, at your GP practice, or at any pharmacy that accepts repeat prescriptions.
Nominated pharmacy
This is the pharmacy where your prescription is sent or collected. Keep it updated if you move or change pharmacy.
Collection timing
The practice says prescriptions can usually be collected from the pharmacy 3 working days after ordering.
Ask a pharmacist
Pharmacists can answer questions about medicines, side effects and medicines you can buy without prescription.
Late and weekend pharmacy
Many pharmacies are open late or weekends. Use NHS Find a Pharmacy for live pharmacy hours.
Beech Hill Medical Practice login, NHS App and Patient Access
When people search “Beech Hill Medical Practice login”, they usually mean NHS App, NHS account or Patient Access. These routes can help with repeat prescriptions, online records and some GP online services where enabled.
NHS account / NHS App
Use official NHS login routes only. Do not share your login, verification code, password or medical details with unofficial websites.
Patient Access
The practice lists Patient Access as a route for repeat prescriptions. Use the official Patient Access website or app.
Identity checks
You may need identity verification before viewing records or ordering medicine online.
Cannot log in?
Check your email, mobile number, password and NHS login. If the issue is practice access, contact reception during opening hours.
Beech Hill Medical Practice doctors, nurses and attached staff
CQC describes the practice as having partner GPs, salaried GPs, advanced nurse practitioners, practice nurses, a healthcare assistant, an in-house pharmacist, and support from Primary Care Network roles such as mental health practitioners, psychiatrist, physiotherapist, care coordinator and clinical pharmacy technicians. The official team page also lists attached staff including community midwives, community nurses and health visitors.
Home visits for housebound patients
The official appointments page says if you are housebound and need an appointment, the practice will do a home visit and will phone first to understand what you need. To request a home visit, use the online form, phone as soon after 8am as possible, or visit the surgery during opening hours.
| Situation | Route | Safety note |
|---|---|---|
| Housebound and needs GP help | Request a home visit online or by phone. | The practice will phone first to understand the need. |
| Needs same-day home visit | Phone as soon after 8am as possible. | Give clear symptoms and callback number. |
| Can travel with help | Ask whether surgery attendance is more suitable. | More equipment and staff are available at the surgery. |
| Emergency symptoms | Call 999. | Do not wait for a GP home visit. |
What to do when Beech Hill Medical Practice is closed
The official appointments page says if you need medical help now, use NHS 111 online or call 111. It also says NHS 111 online is for people aged 5 and over, and to call 111 if help is needed for a child under 5. Call 999 in a medical or mental health emergency where someone is seriously ill or injured and life is at risk.
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, severe shortness of breath, stroke signs, collapse, heavy bleeding, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need medical help today and the surgery is closed. |
| Child under 5 needs urgent advice | Call 111 | NHS 111 online is for people aged 5 and over. |
| Minor injury or illness | Leigh Walk-In Centre where suitable | The official page lists 7am to 9pm, 7 days a week, 365 days a year. |
| Evening or weekend GP access | Wigan GP Alliance | Call 01942 482848 for GP hub appointments where available. |
| Medicine advice | Local pharmacy | Use pharmacy for minor illness, medicine questions and over-the-counter advice. |
Wigan GP Alliance and Leigh Walk-In Centre
The official appointments page says Wigan GP Access Alliance provides extra access to GPs during weekday evenings and weekends at designated hubs. It lists the booking number as 01942 482848, with appointments from 6:30pm to 8pm Monday to Friday, and 10am to 4pm Saturday, Sunday and bank holidays.
Wigan GP Alliance
Use when you need evening or weekend GP access and the service is suitable. Appointments may be at one of several Wigan hub sites.
Extended nurse appointments
The practice page says extended nurse appointments include cervical smears, contraceptive pill checks and some long-term condition reviews.
Leigh Walk-In Centre
The official page describes Leigh Walk-In Centre as nurse-led care for minor injuries and illnesses, 7am to 9pm, 7 days a week.
Ask NHS 111 if unsure
If you are unsure whether walk-in, GP hub, urgent care or 999 is right, NHS 111 can help direct you.
How to register with Beech Hill Medical Practice
NHS.uk lists Beech Hill Medical Practice under code P92010 and shows it as accepting new patients. Registration status and catchment can change, so check the NHS profile and official practice website before relying on it.
Use the NHS profile or ask the practice before starting registration.
You may need name, date of birth, address, phone number, previous GP, NHS number if known and basic health information.
If you take regular medicine, order enough from your old GP or speak to the new practice early so you do not run out.
Use the practice route to update name, address, phone number or email so appointment and prescription messages reach you.
Access needs, interpreter help and communication preferences
The official appointments page asks patients to tell the practice if they need an interpreter or have any access or communication needs. This should be done before the appointment whenever possible.
Interpreter support
Tell reception when booking if you need an interpreter. Do not wait until the appointment starts.
Communication needs
Ask for text, email, phone, face-to-face or other support where suitable. The practice cannot always guarantee every format.
Mobility and access
Tell reception if you need step-free access, wheelchair support, extra time or help entering the building.
Carers
If you are a carer, tell the practice and ask what consent is needed to discuss the patient’s care.
Hello, I have an appointment or request with Beech Hill Medical Practice. I need help with [interpreter / hearing support / mobility access / carer involvement / text communication]. Can this be noted before my appointment?
Email, online forms and safe contact routes
The official contact page shows a general email link, and the prescriptions page lists a dedicated prescription email route. For urgent symptoms, do not rely on email. Use phone, NHS 111 or 999 depending on severity.
| Need | Best route | Why |
|---|---|---|
| Urgent symptoms | Phone, NHS 111 or 999 depending on severity | Email may not be read quickly enough. |
| Routine appointment help | Phone reception or use official online form where available | Reception can route you to the right clinician or service. |
| Repeat prescription request | NHS App, Patient Access, paper form, post or prescription email | The practice says repeat requests are not taken by phone. |
| Appointment cancellation | Reply CANCEL, phone, visit reception or use the official email route shown on the appointment page | Early cancellation lets another patient use the slot. |
| Complaint | Practice Manager, written letter or official complaints route | Complaints need a clear timeline and correct handling. |
Reviews, CQC rating and patient feedback
CQC lists Beech Hill Medical Practice as Overall Good, with Safe, Effective, Caring, Responsive and Well-led all rated Good on the current CQC profile. Patient reviews can still be useful, but they should be read alongside CQC, NHS feedback and the practice’s own feedback routes.
CQC rating
Overall Good. CQC ratings are formal inspection and monitoring information, not the same as ordinary star reviews.
Check review dates
Old reviews may not reflect current appointment systems, staff, phone access or prescription routes.
Patient feedback
The practice encourages patient feedback and may publish updates or survey routes on its website.
Look for patterns
One bad or good review is less useful than repeated themes about access, care, prescriptions or communication.
Complaints, concerns and formal feedback
The official complaints page says if you have a complaint about the practice, call the Practice Manager, write to the practice, or fill in a patient feedback form on the website. The page lists telephone 01942 368398 and the practice postal address.
Include dates, times, what happened, who was involved if known, and what outcome you want.
The official page says to call the Practice Manager if you have a complaint.
Use Beech Hill Medical Practice, 278a Gidlow Lane, Beech Hill, Wigan, Lancashire, WN6 7PD.
The official complaints page also points patients to a patient feedback form on the website.
Helpful NHS App video for online services
This official NHS App video is useful for patients searching for login, prescriptions, online services or record access. Always follow Beech Hill Medical Practice’s own current instructions for appointment and prescription routes.
Beech Hill Medical Practice map and directions
Address: Beech Hill Medical Practice, 278a Gidlow Lane, Beech Hill, Wigan, Lancashire, WN6 7PD. Use the map for planning only. Confirm your appointment time and access needs before leaving home.
By public transport
The official contact page says the practice can be accessed by local bus route or by train. Check live travel before leaving.
By car or taxi
Use postcode WN6 7PD and say “Beech Hill Medical Practice, Gidlow Lane, Beech Hill, Wigan”.
Before travelling
Take your phone, appointment details, medicine list, glasses, hearing aids and any forms or samples requested.
If you are late
Call reception as soon as possible. Some appointments cannot safely run late.
CQC rating and official quality note
CQC lists Beech Hill Medical Practice as Overall: Good. The current CQC profile lists Safe, Effective, Caring, Responsive and Well-led as Good. CQC records can change, so use the official CQC page for the latest inspection and monitoring information.
Official source check and reference notes
Official sources checked before writing: NHS.uk, the official Beech Hill Medical Practice website, official contact page, appointment page, prescriptions page, team page, complaints page, NHS 111 and CQC.
Official links: NHS.uk profile · Official practice website · Contact page · Appointments · Prescriptions · Team · Complaints · CQC · NHS 111
Why this guide is useful: patients often search many different phrases: phone, address, appointments, login, repeat prescriptions, doctors, reviews, pharmacy, email and NHS help. This guide groups those intents into one practical, step-by-step page.