Aldergate Medical Practice: appointments, hours, registration and patient help
Trying to contact your GP in Tamworth, order repeat medicine, register with the surgery, or check if the practice is open today? This guide gives you the useful patient routes first: appointments, online forms, prescriptions, test results, sick notes, registration, access, map and urgent NHS help.
Use this number for: appointment questions, urgent same-day help, registration support, prescription problems, test result questions, sick note queries, access needs and help if online forms are difficult.
The Mount
10 Salters Lane
Tamworth, Staffs
B79 8BH
Use the full address when planning travel. The practice is listed as The Aldergate Medical Practice on NHS.uk and CQC.
Get directionsAldergate Medical Practice serves NHS patients in Tamworth from The Mount on Salters Lane. Many people visiting this page need a direct answer: how to call the surgery, how to request an appointment, how to order medicine, or what to do when the practice is closed.
This guide is written as a practical patient help page, not as a copied surgery leaflet. It uses plain British English for older patients, carers, new residents, people with anxiety about calling doctors, and anyone who is not used to NHS online systems.
Is Aldergate Medical Practice open today?
The official contact page lists Aldergate Medical Practice as open Monday to Friday from 8:00am to 6:30pm. Saturday and Sunday are listed as closed.
| Day | Listed opening time | Patient note |
|---|---|---|
| Monday | 8:00am to 6:30pm | Call early if you need same-day help. Use online forms for routine requests. |
| Tuesday | 8:00am to 6:30pm | Good for appointments, test results, fit notes and registration questions. |
| Wednesday | 8:00am to 6:30pm | Use online forms if your request is not urgent. |
| Thursday | 8:00am to 6:30pm | Order repeat medicine early if you are running low. |
| Friday | 8:00am to 6:30pm | Do not leave prescriptions or urgent admin until late afternoon. |
| Saturday | Closed | Use NHS 111 for urgent non-emergency help. Call 999 in an emergency. |
| Sunday | Closed | Use NHS 111, a pharmacy, urgent care or 999 depending on the problem. |
Which service should you use first?
Use this simple guide before calling. It helps you choose the right route without waiting for the wrong service.
Call 999 now
Use 999 for chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, seizure, serious allergic reaction, or someone not responding.
Use NHS 111
Use NHS 111 when you need urgent help and the GP is closed, or you are not sure which NHS service is right. Call 111 or use NHS 111 online.
Contact Aldergate Medical Practice
Use the GP for ongoing symptoms, repeat medicine issues, sick notes, test result questions, referrals, long-term conditions and routine health problems.
Ask a pharmacy
Use a pharmacy for medicine advice, minor illness, coughs, colds, sore throat, some Pharmacy First conditions and prescription collection questions.
How to book an appointment at Aldergate Medical Practice
Aldergate Medical Practice lists appointments, online forms, NHS App and phone contact routes. The best route depends on whether your issue is urgent, routine, medication-related or easier to explain online.
Call reception
Call 01827 219843. Give your name, date of birth, phone number and one clear sentence about the problem.
Good for: urgent same-day concerns, children, older patients, access needs, medication worries or if online forms are difficult.
Use online forms
The official online forms page lists tasks such as sick notes, test results, referral tracking, carer registration, online services and personal detail changes.
Good for: non-urgent admin, test-result questions, fit-note requests and tasks where a written form is clearer.
Use Accurx if needed
The official online forms page says if you cannot find the task you need, you can use the Accurx service or contact the surgery by phone or in person.
Use NHS App or Patient Access
The practice links to online services for managing health online. NHS App and Patient Access may help with supported tasks such as prescriptions, records and test results.
Hello, my name is [your name]. My date of birth is [your date of birth]. I am a patient at Aldergate Medical Practice. I need help because [say the problem in one sentence]. Is there anything available today, this week, or as soon as possible?
You do not need to explain everything at once. Give the main problem first. Reception may ask more questions so the practice can direct you to the right doctor, nurse, pharmacist or service.
Helpful NHS App video for GP services
This video is useful if you want to understand the NHS App for prescriptions, records and some GP services. Always follow Aldergate Medical Practice’s own instructions for local appointment, online-form and prescription routes.
How to register with Aldergate Medical Practice
NHS.uk currently shows The Aldergate Med.Pract. as accepting new patients. Before registering, check whether your home address is in the area the surgery covers.
Use NHS Find a GP or contact the surgery. Ask: “I live at this postcode. Can I register with Aldergate Medical Practice?”
The official registration page says to use the NHS “register with a GP surgery” service for The Aldergate Medical Practice.
You may need your name, date of birth, address, phone number, email, previous GP, NHS number if known and basic health information.
ID and proof of address can help. NHS guidance says you should not be refused GP registration only because you do not have ID, proof of address, immigration status, or an NHS number.
The official registration page asks patients to have one month’s supply of repeat medication from their current GP before registering, because records can take over one month to arrive.
What to bring to your GP appointment
Bringing the right things can save another call or second visit. This is especially helpful if you are new to Aldergate Medical Practice, have several medicines, or are helping someone else.
Aldergate Medical Practice repeat prescriptions
The official prescriptions page says you can usually collect your prescription three working days after ordering. You can collect the paper prescription from the surgery, or choose a nominated pharmacy to receive it.
NHS App
Use the NHS App if repeat prescription ordering is available for your account. Choose your medicine, select your nominated pharmacy and submit the request.
Patient Access
The official test result page references Patient Access. Online services may also help with repeat prescription and record access depending on your account setup.
Nominated pharmacy
You can choose a pharmacy to collect your prescription from. This is called nominating a pharmacy, and you can change your nominated pharmacy at any time.
Phone if stuck
If you cannot use online services or are confused about the route, call reception and ask for advice. Say clearly if you are close to running out of important medicine.
Test results, blood tests and online records
The official test results page says the practice will contact you if your test results show that you need more tests or treatment. Once a doctor has reviewed your results, you can receive them through your NHS account, Patient Access, or by phoning the surgery.
Ask when results are expected
Before leaving your appointment, ask when the result should be back and how you will hear. Some results take longer than others.
Check NHS account
You may be able to see reviewed results through your NHS account on the NHS website or NHS App.
Use Patient Access
The official test results page also lists Patient Access as a route for receiving reviewed results.
Phone if worried
If symptoms get worse, or you have not heard when expected, call the surgery and ask what the next step is. Do not ignore worsening symptoms.
Sick notes, fit notes and work letters
The official sick note page says you can request a sick note online if you have been off sick for more than seven days. If you have been off sick for seven days or less, your employer should not ask for medical evidence.
If it is seven days or less, self-certification may be enough. Your employer can ask you to confirm that you have been ill.
If you have been off sick for more than seven days, use the official online sick note request service.
The online request page says it asks for your name, date of birth, sex, postcode, email and phone number.
The sick note request page says you can also phone the surgery on 01827 219843.
Services patients often need from Aldergate Medical Practice
Exact services can change by staffing, appointment type, clinical need and local NHS pathways. The official services page includes sick notes, test results, vaccinations, referrals, registration, surgery clinics, online health management and health record access.
Parking, disabled access, language support and visiting the surgery
The official contact page lists physical accessibility features at Aldergate Medical Practice. If access is important for you, check before travelling because building arrangements can change.
Disabled access
The official contact page lists disabled parking, disabled toilet, induction loop, step-free access and wheelchair access.
Parking and arrival
Use postcode B79 8BH for route planning. If parking, drop-off, or mobility access matters, phone before travelling and allow extra time.
Language support
Ask for interpreter support when booking if English is difficult. Say the language you need and whether the appointment is by phone or in person.
Hearing support
If you need BSL, text relay, an induction loop, hearing support, or another reasonable adjustment, ask before your appointment so staff can advise.
Hello, I need help in [language]. Can you arrange an interpreter for my appointment or phone call?
Aldergate Medical Practice map and directions
Address: The Mount, 10 Salters Lane, Tamworth, Staffs, B79 8BH. Use the map for route planning only. Confirm your appointment time and any access needs before leaving.
By car or taxi
Use postcode B79 8BH and ask for The Mount, 10 Salters Lane. Leave extra time if you need parking or step-free access.
By bus
Use Traveline, Google Maps, or your preferred journey planner for live bus routes to Salters Lane or Tamworth town centre.
By train
Tamworth railway station is the main local station. Check live route planning before travelling, especially if you have mobility needs.
Before leaving home
Take your phone, appointment details, medicine list, glasses or hearing aids, and any paperwork the surgery asked for.
What to do when Aldergate Medical Practice is closed
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need advice today and cannot wait for the GP to reopen. |
| Child under 5 needs urgent advice | Call 111 | The official contact page says NHS 111 online is for people aged 5 and over, and to call 111 for a child under 5. |
| Mental health crisis | Samaritans 116 123 or NHS 111 | You feel unsafe, overwhelmed, or need urgent mental health support. |
| Minor illness | Local pharmacy | Coughs, colds, sore throat, minor rash, medicine advice and Pharmacy First queries. |
| Urgent prescription when closed | NHS 111 or pharmacy | If you are running out of important medicine, ask NHS 111 or a pharmacy what urgent route is available. |
Patient checklist before you call or visit
Reception usually needs it to find your record.
Make sure the practice can call you back.
Start with the main issue. You can explain more later.
Use words like “getting worse”, “today”, “child”, “elderly”, or “medicine running out”.
This helps the GP or nurse avoid mistakes.
Use The Mount, 10 Salters Lane, Tamworth, B79 8BH.
CQC rating and official inspection note
CQC currently lists The Aldergate Medical Practice as rated Good. The CQC listing shows the practice at The Mount, Salters Lane, Tamworth, Staffordshire, B79 8BH and says the service is provided and run by The Aldergate Medical Practice.
CQC records can change after inspections or provider updates. Always use the official CQC page for the latest live rating before relying on inspection information.
Official source check and reference notes
Publish-ready as of 6 June 2026: this guide was checked against official NHS.uk, Aldergate Medical Practice and CQC sources. This independent guide may not update at the same time as NHS or practice systems.
Main reference sources used: NHS.uk was used for the official GP profile, NHS code and accepting-new-patients status. The official Aldergate Medical Practice website was used for contact details, phone number, opening hours, physical accessibility, online forms, registration, prescriptions, sick notes, test results, Protected Learning Time and out-of-hours guidance. CQC was used for the current inspection rating and provider record.
Official links: NHS.uk Aldergate Medical Practice profile · Official Aldergate Medical Practice website · Official contact page · Official opening times page · Official registration page · Official prescriptions page · Official test results page · Official sick notes page · CQC Aldergate Medical Practice listing · NHS 111 online · NHS App
Why this matters: GP opening times, PLT closures, online request routes, prescription rules, new-patient status and CQC records can change. This page links users back to official sources so they can verify live details before calling, travelling or relying on the information.