Goldsworth Medical Practice | NHS GP Appointments & Hours

Emergency first: MedicalPracticeUK.org is an independent information website, not Goldsworth Medical Practice or the NHS. Call 999 for a life-threatening emergency. For urgent medical help that is not life-threatening when the practice is closed, use NHS 111 online or call 111.

Woking NHS GP patient guide

Goldsworth Medical Practice: GP triage, two Woking sites, appointments and hours

Goldsworth Medical Practice provides NHS GP care across Goldsworth Park Health Centre and York House Medical Centre in Woking. GP appointment requests are clinically triaged rather than simply placed into the next free slot, while nurse and healthcare-assistant appointments can be booked directly by phone.

Choose the right route Request GP help Check the correct site

1. Send your request

2. GP-led review Your information is assessed for urgency, the right professional and whether face-to-face care is needed.

3. Appropriate care Same-day/next-day care, routine appointment, nurse, pharmacist or another suitable service.

Current practice telephone

01483 767194

The practice currently publishes the same main telephone number for Goldsworth Park Health Centre and York House Medical Centre. Use it if you cannot use the online form, need a nurse/HCA appointment, need help with registration or results, or have an access or communication need.

Call Goldsworth Official practice website

Two Woking locations

Goldsworth Park Health Centre
Denton Way
Woking, Surrey
GU21 3LQ

York House Medical Centre
Heathside Road
Woking, Surrey
GU22 7XL

The practice says patients can use either site according to their needs and proximity, and its clinicians work across both locations.

Telephone

01483 767194

Practice sites

Goldsworth Park + York House

Core hours

Mon–Fri 8am–6:30pm

GP request form

Usually 8am–5pm weekdays

Fast answer: Goldsworth Medical Practice operates across two Woking sites. The published practice telephone is 01483 767194. Goldsworth Park’s current surgery page lists 8:00am–6:30pm Monday to Friday, and the practice’s own two-site update states that both sites use the same weekday core hours. For GP problems, use the “Help with a medical issue” form, NHS App, phone or reception; requests are reviewed and clinically triaged.

Do not confuse the CQC record with the practice’s current two-site patient service. The practice website currently lists both Goldsworth Park and York House as surgeries. CQC, however, shows York House Medical Centre as the current rated location and lists Goldsworth Park Health Centre as an archived CQC location. The Good rating described later on this page therefore belongs to York House.

Start here: choose the task before contacting reception

You need	Best first route	What happens next
Life-threatening emergency	Call 999	Do not wait for GP triage.
GP appointment or medical problem	Use “Help with a medical issue”, NHS App, phone or reception.	The request is reviewed to decide urgency, professional and appointment type.
Urgent GP help	State clearly that the problem is urgent when submitting the request.	Where appropriate, the practice may offer same-working-day or next-day care.
Routine GP help	Use the same clinical-request route.	Where appropriate, the practice aims to arrange routine care within the next two weeks.
Practice nurse or healthcare assistant	Call the surgery.	These appointments can be booked directly without GP triage.
Repeat prescription	Use NHS App/NHS account, online prescription form or written repeat slip.	The practice approves the request before the nominated pharmacy can dispense it.
Test results	Check NHS App, use the online form or phone after 2:00pm.	Online result enquiries are answered within five working days.
New-patient registration	Check the practice boundary and complete the online or paper form.	Record transfer from your previous GP can take around a month.
Urgent help when closed	NHS 111	Use 999 instead for a life-threatening emergency.

For broader NHS GP information, see the MedicalPracticeUK NHS medical-practice guide. Goldsworth’s own instructions above should take priority for live appointment and contact decisions.

Goldsworth Park and York House: which surgery should you use?

Goldsworth Park Health Centre

Goldsworth Park Health Centre
Denton Way
Woking
Surrey
GU21 3LQ

The current practice page lists weekday opening from 8:00am to 6:30pm. Published facilities include a disabled toilet, induction loop, signing service, car parking, disabled parking, cycle parking, baby-changing facilities and a parent-and-baby room.

Official Goldsworth Park details Directions to Goldsworth Park

York House Medical Centre

York House Medical Centre
Heathside Road
Woking
Surrey
GU22 7XL

The practice’s two-site update states that both surgeries are open Monday to Friday from 8:00am to 6:30pm and that Goldsworth clinicians work across both locations. York House is also the location currently carrying the practice’s CQC Good rating.

Official York House details Directions to York House

Your booking location matters: because clinicians work across both sites, check the surgery name and postcode on your appointment message rather than assuming every appointment is at the site nearest your home.

Opening hours

Day	Published core hours	Patient note
Monday	8:00am–6:30pm	Medical online form usually available 8:00am–5:00pm.
Tuesday	8:00am–6:30pm	State clearly if the medical issue is urgent.
Wednesday	8:00am–6:30pm	Nurse/HCA appointments can be requested directly by phone.
Thursday	8:00am–6:30pm	Call after 2:00pm for results where possible.
Friday	8:00am–6:30pm	Plan routine medicine requests before weekends and Bank Holidays.
Saturday	Closed	Evening/weekend appointments can operate separately through extended access.
Sunday	Closed	Use NHS 111 if urgent and not life-threatening.

Core opening hours are not the same as appointment availability. Evening and weekend appointments are available through extended-access arrangements, but they must be requested and are not a walk-in service.

Check current surgery details

GP appointments: how Goldsworth triage works

Goldsworth introduced its GP triage model in April 2024. The practice’s update explains that an experienced GP works with administrative staff to review online appointment requests, rather than leaving reception staff to determine clinical urgency.

Open “Help with a medical issue”.
The form is usually available between 8:00am and 5:00pm Monday to Friday. It can be accessed on the practice website and through the NHS App.

Describe the problem accurately.
Explain the main symptoms or concern, how long it has been happening and whether you believe you need urgent help. Do not use the Admin Query form for a medical request.

The practice reviews the request.
The information is used to decide how quickly you need help, which professional is best placed to help, and whether an in-person consultation is necessary.

Watch for the response.
The practice contacts patients during surgery hours after the request has been reviewed.

What can happen after triage?

Same-day or next-day care

Where clinically appropriate, an urgent request may be offered an appointment on the same working day or the next day.

Routine appointment

Where appropriate, non-urgent requests can be arranged within the next two weeks.

Different professional

The request may be better handled by a nurse, clinical pharmacist, healthcare assistant or another service.

Hospital / urgent-care advice

If the information suggests immediate hospital care is needed, the practice may direct you to an urgent service rather than booking a routine GP slot.

Cannot use the online form? Call 01483 767194. The practice says requests are treated in the same way regardless of whether they arrive online, by NHS App, by phone or in person.

Want a particular GP? Say so when you submit the request. The practice says it will try to fulfil the preference, but there may be a longer wait if that clinician is fully booked or away.

Official appointment instructions Online contact information

Nurse and healthcare-assistant appointments do not need GP triage

This is an important difference from GP booking. The practice says appointments with its practice nurses and healthcare assistants can be booked directly by phone.

ECG

The practice lists ECGs among services provided in-house. Book the appropriate clinical appointment rather than submitting a general GP triage request unless advised.

24-hour blood pressure monitoring

Ambulatory blood-pressure monitoring is among the in-house services highlighted by the practice.

Contraception procedures

The practice lists coil fittings and contraceptive implants among its in-house clinical services.

Joint injections

Joint injections are also listed among the services provided by the clinical team. Eligibility depends on clinical assessment.

Cervical screening

Eligible patients can arrange cervical screening when invited. If the practice has asked you to book, NHS App booking may be available.

NHS Health Check

Eligible adults aged 40–74 may be invited for an NHS Health Check, which the practice says normally takes about 30 minutes with a nurse or healthcare assistant.

Home visits

If you cannot leave your home, tell the practice when you request medical help. The current appointment guidance confirms that home-visit needs should be included in the request so the team can decide the most appropriate route.

The practice’s current website does not publish a separate fixed daily home-visit request deadline on the page checked for this guide. Do not invent one: contact 01483 767194 as early as practical if leaving home is not possible.

Repeat prescriptions: use NHS App, online form or written request

Goldsworth does not accept routine repeat-prescription orders by telephone. This is a patient-safety rule published by the practice.

Route	How it works
NHS App / NHS account	Choose the repeat item and submit it to the practice for approval.
Practice online form	Use this if you do not have access to the NHS App or another online prescription service; provide the medicine name and dose.
Written repeat slip	Place the repeat slip in the prescription drop box at the surgery.
Telephone	Routine repeat-prescription orders are not accepted by phone.
Nominated pharmacy	Approved electronic prescriptions can be sent directly to your nominated pharmacy.

Processing time: the current Goldsworth prescription page checked for this article does not publish a fixed number of working days. Order before you run out and check the NHS App or nominated pharmacy rather than assuming a two- or three-day rule from another GP surgery.

Medication reviews

If you take regular medicine, the practice recommends checking that treatment remains appropriate at least annually. Ask for a medication review if one is due or if you are experiencing side effects.

Official repeat-prescription page NHS App

The MedicalPracticeUK medication guide gives broader help with repeat medicines, nominated pharmacies, medication reviews and urgent supply problems.

Test results: NHS App, online form or phone after 2pm

Goldsworth provides several ways to check GP-held results including blood tests, urine tests, X-rays and ultrasound results.

Check NHS App / NHS account.
If the result is available to you online, this can avoid a phone call.

Use the online results form if needed.
The practice says it will respond to an online test-result enquiry within five working days.

If phoning, call after 2:00pm.
The practice specifically asks patients to contact the surgery about results after 2pm.

Privacy: test-result information is normally given directly to the patient. The practice may speak to another person where the patient has given permission or needs help understanding the information.

Official test-results instructions

Register with Goldsworth Medical Practice

Start by checking the practice boundary. Goldsworth says patients usually need to live inside its catchment, although temporary registration may be possible if you are in the area for less than three months.

Check your address.
Use the practice-boundary checker on the official registration page. If you are unsure whether your address qualifies, contact the surgery.

Protect your regular medication.
The practice asks new patients to make sure they have around one month’s supply because record transfer from the previous GP can take around a month.

Complete the online or paper form.
The online registration form takes around 15 minutes. Paper registration is also available from the surgery.

ID is helpful, not the only route to registration.
The practice says including a copy of identification can help with registration and record matching.

Official Goldsworth registration page

Use Pharmacy First when a GP appointment may not be necessary

Before requesting a GP appointment, Goldsworth specifically asks patients to consider whether a community pharmacy can help more quickly.

Sinusitis

Pharmacy First can assess eligible people aged 12 and over.

Sore throat

Eligible patients aged 5 and over may be treated through Pharmacy First.

Earache

Pharmacy First covers eligible children and young people aged 1–17.

Infected insect bites

Participating pharmacies can assess eligible patients aged 1 year and over.

Shingles

Eligible adults aged 18 and over can be assessed through the service.

UTI

Pharmacy First includes uncomplicated urinary-tract infections for eligible women aged 16–64.

Community pharmacies can also help with medicine advice, blood-pressure checks, stopping smoking, emergency contraception and other services depending on the pharmacy.

Goldsworth Pharmacy First guidance

Accessibility and practical facilities

The current Goldsworth Park surgery page publishes several physical-access facilities, while the website accessibility statement also explains communication support available through the practice.

Goldsworth Park facilities

Disabled toilet.
Induction loop.
Signing service.
Car parking.
Disabled parking.
Cycle parking.
Baby-changing facility.
Parent-and-baby room.

Communication support

Audio induction loops are referenced by the practice accessibility statement.
A British Sign Language interpreter can be arranged if the practice is contacted before the visit.
Tell the practice about interpreter, communication or access requirements when requesting the appointment.

Detailed current York House physical-facility information was less complete on the live practice page checked for this article. If parking, step-free access or another facility is essential for your York House visit, confirm it with reception before travelling rather than assuming both sites are identical.

Feedback, complaints and patient participation

Formal complaint

Goldsworth’s current formal-complaint page says complaints should normally be made within 12 months of the event or of becoming aware of the issue. The practice aims to acknowledge formal complaints within three working days and aims to provide a written response within 25 working days.

If you are complaining for another adult, the practice may need that patient’s written consent before discussing confidential information.

Feedback and PPG

The practice also has a general feedback form and a Patient Participation Group. The PPG is intended for patient views about services and practice development; it is not a route for individual medical questions.

Make a formal complaint Join the PPG

CQC rating: York House is Good

CQC currently lists York House Medical Centre as the active regulated GP location run by Goldsworth Medical Practice and displays an overall rating of Good. All five key questions—Safe, Effective, Caring, Responsive and Well-led—are displayed as Good.

CQC record	Published detail	How to read it
Current rated location	York House Medical Centre, GU22 7XL	This is the current Goldsworth location carrying the CQC rating.
Overall rating	Good	Safe, Effective, Caring, Responsive and Well-led are all shown as Good.
Latest inspection shown	9 October 2018	This is not a new 2026 inspection.
Report published	8 November 2018	The current Good rating dates from historical inspection activity.
Latest data review shown	6 July 2023	CQC said it had not found evidence requiring reassessment at that stage.
Goldsworth Park Health Centre	Archived CQC location	Do not automatically apply York House’s rating to the archived Goldsworth Park CQC location.

Important: CQC’s website uses an older telephone number on the York House regulatory record. For current patient contact, this guide uses the practice’s live published number: 01483 767194.

Current York House CQC profile Goldsworth Medical Practice CQC services

Maps for both Goldsworth surgery sites

Goldsworth Park: Denton Way, Woking, Surrey, GU21 3LQ.

York House: Heathside Road, Woking, Surrey, GU22 7XL.

Before travelling: check the site named in your appointment confirmation, whether the appointment is face-to-face, and whether you need interpreter, BSL or other access support.

When Goldsworth Medical Practice is closed

Situation	Use this route
Life-threatening emergency	Call 999.
Urgent but not life-threatening	Use NHS 111 online or call 111.
Need evening/weekend GP care	Ask about extended-access appointments through the practice or NHS 111.
Routine prescription, registration or test-result query	Use the appropriate Goldsworth route when normal services reopen.

Official sources used

Last verified: 21 September 2026.

Goldsworth Medical Practice FAQs

Where is Goldsworth Medical Practice in Woking?

Goldsworth Medical Practice currently lists two Woking surgery sites: Goldsworth Park Health Centre, Denton Way, Woking, GU21 3LQ, and York House Medical Centre, Heathside Road, Woking, GU22 7XL. The current practice telephone is 01483 767194.

What are Goldsworth Medical Practice opening hours?

Goldsworth Park’s current practice page lists Monday to Friday from 8:00am to 6:30pm and weekends closed. The practice’s own two-site update states that both Goldsworth Park and York House use 8:00am–6:30pm weekday core hours. Extended-access appointments can operate separately outside those core times.

How do I request a GP appointment at Goldsworth?

Use the “Help with a medical issue” form, the NHS App, telephone or reception. The online medical form is usually available from 8:00am to 5:00pm Monday to Friday. The practice reviews requests and decides urgency, which professional should help and whether an in-person appointment is needed.

How quickly can Goldsworth offer an urgent or routine appointment?

The practice says urgent requests may, where clinically appropriate, be offered an appointment on the same working day or the next day. Routine requests may be arranged within the next two weeks. A specific clinician preference can mean a longer wait.

Do nurse and healthcare-assistant appointments need GP triage?

No. Goldsworth’s practice update says nurse and healthcare-assistant appointments can be booked directly by telephone without going through the GP triage process.

How do I order a Goldsworth repeat prescription?

Use the NHS App or NHS account, the practice’s online repeat-prescription form, or a written repeat slip in the surgery prescription box. The practice does not accept routine repeat-prescription orders by telephone. Its current prescription page does not publish a fixed processing time, so order before you run out.

How do I get test results from Goldsworth Medical Practice?

You can check available results through the NHS App or NHS account, submit an online result enquiry, phone after 2:00pm or ask in person. The practice says it will respond to online test-result enquiries within five working days.

How do I register with Goldsworth Medical Practice?

Check the practice boundary and then complete the online registration form or use a paper form from the surgery. Goldsworth advises patients taking regular medication to have around one month’s supply because records from the previous GP can take around a month to transfer. Temporary registration may be possible for stays of less than three months.

Can I attend either Goldsworth Park or York House?

The practice’s two-site update says patients can use either site depending on their needs and proximity, and its GPs and clinicians work across both locations. Always check the site shown in your specific appointment confirmation before travelling.

What is Goldsworth Medical Practice’s current CQC rating?

CQC currently displays York House Medical Centre, which is run by Goldsworth Medical Practice, as Good overall, with Safe, Effective, Caring, Responsive and Well-led all rated Good. The latest inspection shown is 9 October 2018, the report was published on 8 November 2018 and CQC reviewed available information again on 6 July 2023 without finding evidence requiring reassessment at that stage. Goldsworth Park Health Centre is shown separately by CQC as an archived location.

Independent information notice: MedicalPracticeUK.org is not Goldsworth Medical Practice, York House Medical Centre, NHS Surrey, the NHS or the Care Quality Commission. Appointment capacity, triage-form availability, extended-access locations, registration status and services can change. Use the official practice, NHS and CQC links above for live details affecting an immediate appointment, medicine request or journey.

Goldsworth Medical Practice Call 01483 767194