Leeds City Medical Practice: appointments, AccuRx, phone, prescriptions, hours and NHS help
Leeds City Medical Practice is an NHS GP surgery serving Beeston and nearby Leeds patients from Beeston Hill and Parkside Surgery. This guide explains the phone number, email, GP appointment routes, AccuRx online consultation, telephone triage, repeat prescriptions, SystmOnline, test results, fit notes, new patient registration, home visits, disabled access, CQC rating and what to do when the surgery is closed.
Use this number for: appointment help, urgent same-day triage, repeat prescription support, automated phone service questions, registration, home visits, test results after the right time, accessibility needs, chaperone questions or if online tools are difficult.
Email: leedscity.medicalpractice@nhs.net
Beeston Hill site:
Leeds City Medical Practice
123 Cemetery Road
Beeston, Leeds
LS11 8LH
Use email carefully. Do not use email for symptoms that need same-day help, urgent medical advice or emergencies.
Google and Bing search-intent map for Leeds City Medical Practice
Patients searching this topic often want more than a phone number. Common search intent includes “Leeds City Medical Practice appointments”, “Leeds City Medical Practice AccuRx”, “repeat prescriptions”, “SystmOnline”, “opening times”, “email address”, “test results”, “fit note”, “home visits”, “new patient registration”, “Parkside Surgery”, “Beeston Hill surgery”, “CQC rating” and “Leeds City Medical Practice reviews”. This page answers the practical problem behind each search.
| Search phrase | What the user usually needs | Best action |
|---|---|---|
| Leeds City Medical Practice appointments | How to access same-day duty doctor triage, routine appointments and telephone consultations. | Use appointment section |
| Leeds City Medical Practice AccuRx | Online medical/admin request route, especially if the problem is private or hard to explain by phone. | Use AccuRx section |
| Repeat prescriptions | How to order, when to order, SystmOnline, email/post route and why phone requests are not accepted. | Use prescriptions section |
| SystmOnline / NHS App | Login route for medication, online services, records and appointment tasks. | Use online services section |
| Opening times | Beeston Hill and Parkside opening hours, closed days and out-of-hours route. | Use opening hours section |
| Test results | When results are reviewed, when to call, and confidentiality rules. | Use test results section |
| New patient registration | Boundary, registration without ID/address proof, out-of-area restrictions and what details to include. | Use registration section |
| Reviews / CQC | Official quality rating, Google reviews, feedback and how to read old comments fairly. | Use reviews section |
Unique patient decision hub: choose the right Leeds GP route in 60 seconds
This is a reusable patient tool. Start with your situation, then choose the safest route before calling, submitting AccuRx, emailing or travelling to either site.
I need help today
If symptoms are dangerous, call 999. If it is urgent but not life-threatening and the practice is closed, use NHS 111. During opening hours, contact the practice so the duty doctor triage system can decide whether you need advice, prescription or appointment.
I need a routine GP problem reviewed
Use AccuRx, telephone, reception or online services. Give enough detail so the patient care team can route you to a GP, community pharmacist, physiotherapist or another suitable service.
I need repeat medication
Order up to 7 days before it is due, allow 48 working hours for the surgery, and allow the pharmacy extra time to prepare it. Do not rely on same-day repeats.
I need test results
Results are normally reviewed by doctors before afternoon surgery. If phoning, call after 2pm because morning lines are busy with urgent appointments.
I need a fit note
You only need a doctor’s note if illness lasts more than 7 calendar days. Use online e-consultation where possible; new fit notes may need a consultation.
I need a home visit
Request as early as possible, preferably before 10am. Home visits are at clinician discretion and are for patients too ill or infirm to attend.
Leeds City Medical Practice sites: Beeston Hill and Parkside Surgery
Leeds City Medical Practice uses more than one site. Face-to-face appointments may be offered at either Beeston Hill or Parkside Surgery depending on availability, so always check your appointment message before travelling.
| Site | Address | Patient note |
|---|---|---|
| Beeston Hill | 123 Cemetery Road, Beeston, Leeds, LS11 8LH | Main NHS.uk and CQC listed location. Use this address unless your appointment says Parkside. |
| Parkside Surgery | Parkside Health Centre, 311 Dewsbury Road, Leeds, LS11 5LQ | Check your booking text or letter because some face-to-face appointments may be offered here. |
Opening times and best time to contact the practice
The official website lists Beeston Hill as open Monday to Friday from 08:00 to 18:30 and closed Saturday and Sunday. It lists Parkside Surgery as open Monday to Friday from 08:00 to 18:00 and closed Saturday and Sunday. Opening arrangements can change around staff training, bank holidays and local notices.
| Site or route | Listed access | Patient tip |
|---|---|---|
| Beeston Hill | Monday to Friday, 08:00–18:30 | Use for main practice access and confirm before travelling. |
| Parkside Surgery | Monday to Friday, 08:00–18:00 | Check if your appointment is at Parkside before leaving home. |
| Saturday | Closed | Use NHS 111 for urgent non-emergency help. |
| Sunday | Closed | Use 999 for emergencies or NHS 111 for urgent advice. |
| Test-result calls | Call after 2pm | The official page says morning lines are busy with urgent appointments. |
| Home-visit requests | Preferably before 10am | Requests are reviewed by clinicians and are not automatic. |
How to book a Leeds City Medical Practice appointment
The official appointment guidance says all clinical appointments are by booking only. Urgent requests are reviewed daily by the on-call doctor. The doctor may ask for a photo, call back with advice, issue a prescription or arrange a same-day appointment if clinically needed.
Use 999 for life-threatening symptoms. Use NHS 111 when the practice is closed and the problem is urgent but not life-threatening.
The duty doctor can only triage safely if the patient care team has clear information about symptoms, timing, medicines and risk factors.
The doctor may call back. If you miss the call, your care may be delayed.
The appointments page says urgent requests may involve a photo to help assess the condition. Only send images through the official route the practice gives you.
You may be offered a community pharmacist, physiotherapist, nurse, ANP, doctor telephone advice or face-to-face appointment depending on need.
The practice asks patients to cancel if they cannot attend. Late arrivals may need to rebook.
Hello, my name is [name]. My date of birth is [date of birth]. I am registered at Leeds City Medical Practice. I need help because [one clear sentence]. My symptoms started [when]. I can attend [Beeston Hill / Parkside / either site]. What is the safest next step?
AccuRx online consultation: when to use it
The Modern General Practice page says Leeds City Medical Practice uses AccuRx so patients can submit a medical request or admin query. Medical queries are open during practice opening hours, while admin queries such as fit notes, test results and repeat prescriptions can be submitted 24/7. AccuRx is useful if your problem feels private, complex, or difficult to explain while waiting on the phone.
Medical request
Use during opening hours for symptoms, medication questions, follow-up problems or clinical concerns that are not 999 emergencies.
Admin query
Use for fit notes, test-result questions, repeat prescription queries, forms and admin messages.
Watch for text replies
The practice says it will endeavour to respond via text. Check your phone and make sure your number is up to date.
Use the official link only
Do not enter medical information into random third-party forms. Start from the official practice site or the official AccuRx link.
24-hour automated phone service for appointments and prescriptions
The practice has introduced an automated telephone option that can help patients book, change, check or cancel GP appointments and order repeat prescriptions 24 hours a day, 7 days a week. The service uses your date of birth and registered telephone number, and repeat prescription ordering requires a 6-digit PIN.
| Automated task | What you need | Practical note |
|---|---|---|
| Book/check/cancel appointment | Date of birth and registered telephone number | Your phone details must match the clinical system. |
| Order repeat prescription | Date of birth, registered phone and 6-digit PIN | Ask the practice for a PIN if you do not have one. |
| Admin query | Follow phone menu instructions | For complex or private details, AccuRx may be easier. |
| Emergency symptoms | Do not use automated service | Use 999 for emergencies and NHS 111 when urgent out of hours. |
Before you phone, use AccuRx or visit: practical checklist
Clear information helps the patient care team route your request safely. This is especially useful for older patients, carers, people taking several medicines, and anyone who feels rushed on the phone.
I have had [symptom] for [time]. It is [getting worse / not improving / affecting sleep / affecting work]. I have tried [medicine or self-care]. I take [regular medicines]. I am worried because [reason]. I can attend [Beeston Hill / Parkside / either site]. I would like advice on whether I need [GP / nurse / pharmacist / physiotherapist / prescription / test / referral].
SystmOnline, NHS App and access to medical records
Leeds City Medical Practice uses online services for tasks such as repeat medication and access to results. The NHS App page says the NHS App lets patients access health information, book appointments and manage prescriptions, with notifications turned on for important alerts and reminders. Medical record access requires confidentiality and identity checks.
SystmOnline
Use SystmOnline where enabled for repeat medication and online tasks. A relative or friend may help through proxy access if properly arranged.
NHS App
Use NHS login securely. Keep notifications switched on so appointment reminders and health alerts are not missed.
Record access
The practice says medical records are confidential and access requests are handled under data protection rules.
Login safety
Do not share your NHS login, password, verification code or medical information with unofficial websites or callers.
Helpful NHS App video for online access and prescriptions
This NHS App video is useful if you want to understand how the NHS App can help with GP records, prescriptions and NHS services. Always follow Leeds City Medical Practice’s own instructions for AccuRx, SystmOnline and repeat medication.
Leeds City Medical Practice repeat prescriptions and medication requests
The official medication page says patients can order medication online using SystmOnline, by emailing a request, or by posting a written request to the surgery. It clearly says repeat medication requests are not accepted over the phone. Patients can request medication up to 7 days before it is due, should allow 48 working hours for the surgery to send it electronically, and should allow the pharmacy 24 hours to prepare it.
SystmOnline
Best for repeat medication when online access is enabled. Check medicine name, dose and quantity before submitting.
Email request
Use the official practice email route for medication requests if appropriate. Include your details and exact medicine information.
Written request
You can post a written request to the surgery. This may be slower, so plan ahead.
Automated phone option
The 24-hour automated service can order repeat prescriptions if your details match and you have the 6-digit PIN.
| Prescription problem | What it usually means | Practical next step |
|---|---|---|
| Medicine not showing online | It may be acute, too early, due for review, or not on repeat. | Use AccuRx/admin query or contact the practice with medicine name, dose and reason. |
| Pharmacy says no prescription | It may still be with the surgery, sent elsewhere, or waiting for a review. | Check SystmOnline/NHS App, your nominated pharmacy and timing. |
| Ordering too early | The practice says requests can be made up to 7 days before due. | Wait until the proper window unless there is a valid reason such as travel. |
| Hospital changed medication | GP may need to check the hospital letter before adding repeats. | Contact the practice before your hospital supply runs out. |
| Need phone ordering | Normal repeat requests are not taken by phone, but the automated service may help once set up. | Ask the practice about your 6-digit prescription PIN if needed. |
Test results, blood tests, urine tests and x-ray results
The official test-results page says the practice receives blood, urine and x-ray results from Leeds Teaching Hospitals NHS Trust daily through a secure electronic link. Doctors normally review these results before the start of afternoon surgery. If results show that a prescription, appointment or further follow-up is needed, a member of the patient care team will contact you by phone or letter.
GP-ordered and hospital-ordered tests often have different follow-up routes.
The practice says doctors normally review results before afternoon surgery.
You may be able to obtain results through online services if access is active.
The official page asks patients to call after 2pm because early morning lines are busy with urgent appointments.
For confidentiality, the practice releases results only to you unless written arrangements are in place.
Fit notes, sick notes and SC2 self-certification
The official fit-note page says you only need a doctor’s note if you are unable to work and ill for longer than 7 calendar days. For shorter illness, your employer should provide an SC2 self-certificate form. The practice says it does not keep copies of the SC2 form to hand out.
7 calendar days or less
You usually do not need a GP fit note. Ask your employer for self-certification.
More than 7 days
You may need a fit note. Submit an online e-consultation request where possible.
New fit note request
The official page says a doctor first needs a consultation to determine the requirement and discuss treatment.
Private certificate
The official page says a private sick certificate has a £10 fee in line with BMA approved national guidelines.
Home visits: when to request one and when not to wait
The official home-visit page says patients who are too ill or infirm to get to the surgery can request a home visit. Requests should be made as early as possible, preferably before 10am. Home visits are at clinician discretion and may be handled by a doctor, matron, advanced nurse practitioner, district nurse or by telephone advice if that is more appropriate.
| Situation | Likely route | Important note |
|---|---|---|
| Too ill or infirm to attend | Request early, preferably before 10am | The clinician decides whether a visit is needed. |
| Mobile enough to attend | Attend surgery where possible | Home visits take much more doctor time than surgery appointments. |
| District nursing need | Clinician may arrange another primary care team member | Not every home-based need requires a GP visit. |
| Emergency symptoms | Call 999 | Do not wait for a GP home visit. |
Register with Leeds City Medical Practice as a new patient
The official new-patient page says everyone in the UK has the right to free GP care, and patients can still register even if they do not have proof of ID or address. It says immigration status or nationality do not matter, and reception will not ask for immigration documents. The page also asks patients to check the practice boundary and enter their postcode on the map.
Use the official boundary map and postcode checker before completing the registration form.
The official page says patients can still register without proof of ID or address.
Add present and previous addresses, previous GP details and NHS number if known to reduce delays.
The practice recommends a health check with a healthcare assistant for new patients who take regular medication or are over 40.
Out-of-area patients may not be eligible for home visits or some local/community services.
Disabled access, interpreters, BSL and carer support
The official about page says both Beeston Hill and Parkside Surgery offer disabled car parking spaces, appropriate toilet facilities, lifts to the appropriate floor and good wheelchair access to consultation rooms. Patient information also includes British Sign Language interpreter information and carer support guidance.
Disabled parking
Both sites list disabled car parking. Allow extra time if attending at busy clinic times.
Wheelchair and lift access
Both sites list wheelchair access and lifts. Tell reception before your appointment if you need extra support.
British Sign Language support
Patient information includes BSL interpreter guidance. Ask early if you need communication support.
Carer support
If you look after someone, ask the practice what consent is needed before discussing their record or care.
Hello, I have an appointment or request with Leeds City Medical Practice. I need help with [wheelchair access / hearing support / BSL / interpreter / carer involvement / extra time]. Can this be added before I attend?
Reviews, CQC rating, Google feedback and patient experience
CQC lists Leeds City Medical Practice as Overall Good. The official feedback page also points patients to Google Reviews. When reading reviews, check dates and repeated themes rather than relying on one old comment, because appointment systems, online consultation routes, staffing and telephone access can change.
CQC inspected quality
CQC is the official regulator profile and is more formal than ordinary star reviews.
Google reviews
The practice’s feedback page links to Google Reviews and says patient comments help improve experience.
Be careful with old reviews
Old reviews may not reflect current AccuRx, automated phone services or Modern General Practice access.
Useful review reading
Look for recent, repeated themes around access, communication, prescriptions and follow-up, not isolated comments.
Complaints, compliments and practical feedback
If something went wrong, write a clear timeline before contacting the practice. Include dates, names if known, what happened, what you expected, and what outcome would help. If the matter involves another patient, written consent may be needed before the practice can discuss details.
Date, time, site, staff role if known, what happened, what harm or risk occurred, and what you want changed.
Start with the official practice route for complaints, compliments or feedback.
Medical information is confidential and the practice may not be able to reply fully without consent.
Save online submissions, letters and replies in case you need to follow up.
Leeds City Medical Practice map and directions
Beeston Hill: 123 Cemetery Road, Beeston, Leeds, LS11 8LH. Parkside Surgery: Parkside Health Centre, 311 Dewsbury Road, Leeds, LS11 5LQ. Always check your appointment confirmation before travelling because the practice may offer face-to-face appointments at either site.
Beeston Hill map
Parkside Surgery map
Before travelling
Check the site, appointment time, clinician type, access needs, letters, samples and medicine list.
If you are late
Call as soon as possible. Some time-limited clinics may need to rebook late arrivals.
If you need photos
Use Google Maps street-level images where available, but rely on the official address and your appointment message.
If someone else is driving
Send them the correct site address, not only the practice name.
What to do when Leeds City Medical Practice is closed
The official out-of-hours page says NHS 111 is available when the practice is closed for urgent medical help and advice. It also says this is not for life-threatening emergencies, where patients should call 999 or attend A&E. The page lists Leeds General Infirmary and St James’s in Leeds as local A&E units and mentions St Georges Centre Minor Injuries Unit for minor injuries.
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing difficulty, heavy bleeding, collapse, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need medical help before the practice reopens. |
| Minor illness or medicine advice | Local pharmacy | Coughs, colds, sore throat, minor rash, aches and pains, medicine side effects. |
| Minor injury | NHS 111 or local minor injury route | Use NHS 111 if unsure where to go. |
| Mental health crisis | NHS 111, Samaritans 116 123, or 999 if immediate danger | Mental health emergencies should be treated as seriously as physical emergencies. |
CQC rating and quality note
CQC lists Leeds City Medical Practice at 123 Cemetery Road, Beeston, Leeds, LS11 8LH as Overall: Good. CQC information can change, so always check the official CQC profile for live inspection records.
Official source check and reference notes
Official sources checked before writing: NHS.uk, the official Leeds City Medical Practice website, appointments guidance, Modern General Practice and AccuRx guidance, telephone triage information, automated receptionist information, medication ordering page, test-results page, fit-note page, home-visits page, new-patient registration page, NHS App page, patient information, out-of-hours guidance, feedback page and CQC.
Official links: NHS.uk profile · Official practice website · Appointments · Modern General Practice · AccuRx request route · Automated receptionist · Ordering medication · Test results · Fit notes · Home visits · New patient registration · CQC · NHS 111
Why this page is built this way: real users search phone, email, appointments, AccuRx, duty doctor, SystmOnline, prescriptions, opening times, Beeston Hill, Parkside, test results, fit notes, home visits, registration, reviews and CQC. This guide answers those intents in one place while still linking to official sources for final confirmation.