Kingsteignton Medical Practice: NHS GP appointments, hours, prescriptions, doctors and patient help
Kingsteignton Medical Practice is an NHS GP surgery at The Surgery, Whiteway Road, Kingsteignton, Newton Abbot, Devon TQ12 3HN. This practical guide helps patients understand appointment requests, phone lines, opening hours, repeat prescriptions, SystmOnline, NHS App, test results, sick notes, registration, doctors, nurses, home visits, complaints, parking, accessibility, CQC rating and what to do when the surgery is closed.
Use this number for: appointment help, urgent same-day or next-day queries, repeat prescription questions, medication queries after 10am, registration support, home-visit requests, test-result questions, access needs, chaperone requests, or if online forms are difficult.
Kingsteignton Medical Practice
The Surgery
Whiteway Road
Kingsteignton
Newton Abbot
Devon
TQ12 3HN
The official contact page says Bus Number 2 from Newton Abbot stops right outside the surgery. Use the full Whiteway Road address for maps, taxis and patient letters.
Open directionsGoogle and Bing search-intent map for Kingsteignton Medical Practice
Patients rarely search only the practice name. They often want “Kingsteignton Medical Practice appointments”, “phone number”, “opening times”, “repeat prescriptions”, “SystmOnline”, “NHS App”, “doctors”, “test results”, “sick note”, “new patient registration”, “email”, “complaints”, “parking”, “bus route”, “CQC rating” or “Kingsteignton doctors surgery”. This guide answers the real patient problem behind those searches.
| Search intent | What the patient really needs | Practical answer |
|---|---|---|
| Appointments | Same-day, next-day or routine help without choosing the wrong route. | Use the appointment request form Monday to Friday 8am–6:30pm, phone 01626 357080 Monday to Friday 8am–6pm, or speak to reception when open. |
| Repeat prescriptions | Order medication, nominate a pharmacy, avoid delays and ask medication questions. | Use NHS account/NHS App, SystmOnline, repeat prescription form, paper form, phone, or post. Do not use email for repeat prescription requests. |
| SystmOnline / NHS App login | Online prescriptions, appointments, GP record and results. | Use official links only. Never enter NHS login or medical details on random third-party pages. |
| Doctors | Current GP names, interests and who might be best for a specific concern. | Check the official team page; for urgent problems accept the fastest suitable clinician rather than waiting for a named doctor. |
| Test results | Know whether results are back and whether action is needed. | The practice says it contacts you if more tests or treatment are needed. After doctor review, use NHS account/NHS App or online results form. |
| Sick note / fit note | Know when self-certification is enough and when a GP note is needed. | For 7 days or less, self-certification usually applies. For more than 7 days, use the online form or visit the practice when open. |
| Register with GP | Find out whether you can join the surgery. | NHS.uk lists the surgery as accepting new patients, but you should still check catchment before completing the registration form. |
| Parking and accessibility | Plan the journey safely, especially with mobility or hearing needs. | The contact page lists car parking, disabled parking, cycle parking, disabled WC, induction loop, signing service, wheelchair access and step-free access. |
Unique patient decision hub: choose the right route in 60 seconds
This is a reusable patient tool. Start with your situation, then choose the safest route before calling, filling a form or travelling to Whiteway Road.
I need help today or tomorrow
If it is life-threatening, call 999. If GP-suitable and the practice is open, use the appointment request form, phone the surgery, or visit reception. The practice will use the information you give to choose the most suitable doctor, nurse or health professional.
I need a routine appointment
For a routine appointment in the next 7 days, use the same official appointment request form, phone route or reception route. You may be offered phone, face-to-face, video, text or email consultation.
I need repeat medicine
Use NHS account, NHS App or SystmOnline where possible because these show your repeat medicines and doses. If stuck, use the repeat prescription form, paper request, phone or post.
I need test results
After a doctor reviews your results, you can view them through NHS account/NHS App or use the online form. If results need action, the surgery says it will contact you.
I need a fit note
For 7 days or less, use self-certification. For more than 7 days, request a fit note through the online form or visit the practice when open.
I need a home visit
Home visits are for housebound patients. Request online, by phone before 10:30am, or at reception when open. The practice will phone first to understand what you need.
Kingsteignton Medical Practice opening hours and phone line times
The official contact page lists the surgery as open Monday to Friday from 8am to 6:30pm, with Saturday and Sunday closed. It also lists reception phone lines as open 8am to 6:30pm Monday to Friday. The appointments page separately says appointment phone requests are Monday to Friday, 8am to 6pm.
| Day or route | Official listed access | Patient tip |
|---|---|---|
| Monday | 8am to 6:30pm | Use online request early for help today or tomorrow. |
| Tuesday | 8am to 6:30pm | Good day for routine admin, prescriptions and follow-up questions. |
| Wednesday | 8am to 6:30pm | Keep your phone nearby after submitting a request. |
| Thursday | 8am to 6:30pm | Do not leave prescription queries until late in the week. |
| Friday | 8am to 6:30pm | Use NHS 111 when closed if you need urgent help before Monday. |
| Saturday | Closed | Extended access appointments may be available some evenings/weekends through the PCN by pre-booking. |
| Sunday | Closed | Use NHS 111 for urgent non-emergency help, or 999 for emergencies. |
| Appointment phone route | Monday to Friday, 8am to 6pm | Use 01626 357080. Choose option 1 if cancelling an appointment by phone. |
How to request an appointment at Kingsteignton Medical Practice
The official appointment page separates urgent appointments for today or tomorrow from routine appointments in the next 7 days. For both types, the practice lists the appointment request form Monday to Friday from 8am to 6:30pm, phone 01626 357080 Monday to Friday 8am to 6pm, or visiting reception when open.
Use 999 for life-threatening symptoms. Use NHS 111 when the surgery is closed and the problem is urgent but not life-threatening.
Use the official form for urgent today/tomorrow requests or routine next-7-days requests. The practice says it will respond within the same day during opening times.
Call 01626 357080 Monday to Friday, 8am to 6pm for appointment requests.
The practice says it will ask what you need help with and use the information to choose the most suitable doctor, nurse or health professional.
Tell the practice if you prefer phone, face-to-face, text, email, or if you need an interpreter or communication support.
Cancel through NHS account/NHS App or call 01626 357080 and choose option 1 during opening hours.
Hello, my name is [name]. My date of birth is [date of birth]. I am a patient at Kingsteignton Medical Practice. I need help because [one clear sentence]. I cannot use the online form / I need advice today / I need a routine appointment. What is the safest next step?
Before you submit a request or call: practical checklist
This checklist helps the practice route your request correctly. It is especially useful for older patients, carers, parents, people taking several medicines and anyone who gets nervous explaining symptoms.
I have had [symptom] for [time]. It is [getting worse / not improving / affecting sleep / affecting work]. I have tried [medicine or self-care]. I take [regular medicines]. I am worried because [reason]. I would like advice on whether I need [GP / nurse / prescription / test / referral / pharmacy help].
NHS App, NHS account, SystmOnline and online services
Patients searching “Kingsteignton Medical Practice login” usually need repeat prescriptions, appointment cancellation, GP record access or test results. The prescriptions page lists NHS account through the NHS website or NHS App and SystmOnline as the easiest ways to order repeat prescriptions because they show your repeat medicine and dosage.
NHS App and NHS account
Use NHS login securely for NHS App and NHS website services. You may be able to order repeat prescriptions, view some records and access results where enabled.
SystmOnline
Use the official SystmOnline route only. This helps avoid fake login pages or unofficial websites asking for medical details.
Cancel appointment online
The appointments page says appointments can be cancelled through NHS account on the NHS website or NHS App.
Login safety
Do not share your NHS login, password, verification code or health-record details with unauthorised people.
Helpful NHS App video for prescriptions and online access
This NHS App video helps patients understand how the app can support prescriptions, records and NHS services. Always follow Kingsteignton Medical Practice’s official instructions for appointments, repeat prescriptions and test results.
Kingsteignton Medical Practice doctors and clinical team
The official team page lists doctors, paramedic/ACP, minor illness nurse, practice nurses, nurse associates, healthcare assistants, pharmacist, managers, administration team, patient services team, wellbeing team and community nursing support. Team lists can change, so check the official page before relying on a specific clinician.
Kingsteignton Medical Practice repeat prescriptions
The official prescriptions page says the easiest ways to order repeat prescriptions are through your NHS account on the NHS website or NHS App, or through SystmOnline. It also says you can use the repeat prescription request form, bring a paper form to the surgery, phone the practice, or post your request. The practice does not take repeat prescription requests by email.
NHS account / NHS App
Best for selecting medicines already listed on repeat and checking dosage before submitting.
SystmOnline
Use the GP online system if your account is active and linked to the practice.
Online request form
Use the official repeat prescription request form if you cannot use app or SystmOnline routes.
Paper, phone or post
The official page lists paper form, phone and post as additional routes. Email repeat requests are not accepted.
| Prescription issue | What it usually means | Practical next step |
|---|---|---|
| Medicine not showing online | It may be acute, too early, due for review, or not on repeat. | Use the medication query form or phone/visit after 10am. |
| Pharmacy says no prescription | The request may still be processing, sent elsewhere, or waiting for review. | Check NHS App/SystmOnline, nominated pharmacy and practice route. |
| Medication question | Pharmacists can answer many medicine and side-effect questions. | Ask your local pharmacy first for medicine advice, or contact the practice after 10am for GP surgery prescription questions. |
| Old medicines at home | Unused medicine should be disposed safely. | The official page says take old medicines to the pharmacy you got them from or bring them to the surgery. |
Pharmacy collection, nominated pharmacy and minor illness help
The official prescription page says you need to choose a pharmacy to collect your prescription from, known as nominating a pharmacy. You can change your nominated pharmacy through the app or website where you order prescriptions, at the GP practice, or at any pharmacy that accepts repeat prescriptions.
| Need | Best route | Why it helps |
|---|---|---|
| Nominated pharmacy | Change it through NHS App/SystmOnline, at the practice, or at a pharmacy that accepts repeat prescriptions. | It helps your prescription go to the right place. |
| Minor illness advice | Ask a pharmacist for coughs, colds, sore throats, tummy trouble, aches and pains. | You do not need an appointment and many pharmacies open late or at weekends. |
| Private consultation room | Ask the pharmacy if you want to speak privately. | The official page says most pharmacies have a private consultation room. |
| Medicine information | Use NHS Medicines A to Z or ask your pharmacist. | Useful for how medicine works, how to take it and possible side effects. |
Test results, blood tests and hospital results
The official test-results page says the surgery will contact you if your results show you need more tests or treatment. Once a doctor has reviewed your results, you can view them through your NHS account on the NHS website or NHS App, or fill in an online form to request your results.
GP-ordered tests and hospital-ordered tests often have different follow-up routes.
The practice says results can be viewed once a doctor has reviewed them.
This may be the easiest way to see results securely.
The official page says if you want to talk to someone about your results, fill in the online form and someone will be in touch.
If symptoms get worse while waiting, use GP, NHS 111 or 999 depending on urgency.
Sick notes, fit notes and work letters
The official sick-note page says if you have been off sick for 7 days or less, your employer should not ask for medical evidence and can ask you to self-certify. If you have been off sick for more than 7 days, you can request a sick note by filling in the online form or visiting the practice when open.
7 days or less
You usually self-certify. Your employer should not ask for medical evidence for this period.
More than 7 days
Use the official online form or visit the practice when open to request a sick note.
Give clear dates
Write when your illness started, whether you are still off work, and when you expect to return if known.
Hospital care
If hospital treated you, ask the hospital team whether they should issue paperwork or a discharge letter.
Home visits: when to request one
The official appointment page says if you are housebound and need an appointment, the practice will do a home visit and will phone first to understand what you need. Requests can be made through the online form, by calling 01626 357080 before 10:30am Monday to Friday, or by visiting reception when open.
| Situation | Likely route | Important note |
|---|---|---|
| Housebound and unwell | Request a home visit online or phone before 10:30am | The practice will phone first to understand what you need. |
| Would be harmed if moved | Ask for clinical triage | Explain why the patient cannot safely attend the surgery. |
| Transport difficulty only | Usually attend surgery or arrange help | This may not be enough for a GP home visit. |
| Emergency symptoms | Call 999 | Do not wait for a GP home visit. |
Register with Kingsteignton Medical Practice as a new patient
NHS.uk currently lists Kingsteignton Medical Practice as accepting new patients. The official registration page says to check the catchment area before completing a registration form. You can register online or visit reception when open to collect a paper registration form. It is helpful to have your NHS number.
Use the official registration page or contact the practice to ask whether you can register.
Use the official online GP registration form from the practice page.
Visit reception when open if online registration is difficult.
The practice says it is helpful to have your NHS number, but use official NHS help if you do not know it.
The practice says all patients have a named accountable doctor, but you can still talk to or see any doctor or nurse, not only your named GP.
Clinics and services patients often need
The official services section lists clinics and travel health information, and the team page shows a wider team including GPs, nurses, healthcare assistants, pharmacist, paramedic/ACP, community nurses and wellbeing support. Exact availability depends on staffing, clinical need and appointment type.
KingsCare, carers, community transport and patient support
The official homepage says KingsCare patient support group can offer a range of services and activities. It lists telephone 01626 817335. It also says community transport booking can be requested by calling 07393602487 between 10am and 1pm.
KingsCare support
Useful for patients who need social, practical or community support alongside medical care.
Community transport
The official homepage lists a community transport booking number and time window. Use it early rather than on the morning of an appointment.
Carers
If you are a carer, tell the surgery. It can help with communication, consent and support planning.
Update contact details
The official contact-details page says address changes may affect catchment and phone/email changes need identification.
Parking, disabled access, interpreting and communication support
The official contact page lists disabled parking, disabled WC, induction loop, signing service available, wheelchair access, step-free access, car parking and cycle parking. It also says Bus Number 2 from Newton Abbot stops right outside the surgery.
Parking
Car parking, disabled parking and cycle parking are listed. Leave extra time if attending a busy clinic.
Step-free and wheelchair access
Step-free access and wheelchair access are listed. Ask reception early if you need extra support.
Hearing and signing support
The contact page lists induction loop and signing service available. Mention communication needs when booking.
Bus access
The official page says Bus Number 2 from Newton Abbot stops right outside the surgery.
Hello, I have an appointment or request with Kingsteignton Medical Practice. I need help with [wheelchair access / hearing loop / signing support / interpreter / carer support]. Can this be added to my booking before I attend?
Reviews, CQC rating, Friends and Family Test and patient feedback
CQC lists Kingsteignton Medical Practice as Overall Good. The official website also links to Friends and Family Test and patient feedback. Use online reviews carefully because old comments may not reflect current appointment forms, staffing, online services or extended access arrangements.
CQC inspected quality
CQC lists the practice as Overall Good. This is more formal than ordinary star reviews.
Friends and Family Test
Use the official feedback route to share your experience with the practice.
Read old reviews carefully
Check dates and repeated themes. One old review may not reflect current staff or appointment systems.
Useful review checklist
Look for appointment access, communication, prescription handling, disability access and recent changes.
Email address, online contact and safe message route
Patients often search for “Kingsteignton Medical Practice email”, but urgent medical issues should not be handled by ordinary email. For appointments, use the appointment request form, phone or reception. For prescriptions, use NHS account/NHS App, SystmOnline, form, phone or post. For complaints, the official complaints page lists reception, telephone, letter/email and patient feedback form routes.
| Need | Best route | Why |
|---|---|---|
| Urgent symptoms | Appointment request form, phone, NHS 111 or 999 depending on severity | Email may not be read quickly enough. |
| Routine admin | Admin request form or contact page route | It connects the message to the right workflow. |
| Prescription request | NHS App, SystmOnline, form, phone, paper or post | The practice says repeat prescription requests are not accepted by email. |
| Complaint | Reception, telephone, letter/email or patient feedback form | Complaints need a clear record and patient details. |
Complaints, feedback and formal concerns
The official complaints page says the practice wants to get things right and takes complaints and concerns seriously. It says patients can raise an issue in person at reception, by telephone, by letter/email or through the patient feedback form. If complaining for someone else, written consent is required before the practice can investigate health matters.
Include dates, times, names if known, what happened, what harm or concern exists, and what outcome you want.
Many concerns can be resolved directly with the surgery or Business Support Manager.
The official form says written consent is needed before the practice can discuss another patient’s health matters.
The official complaints form clearly says it is not for urgent medical help.
Kingsteignton Medical Practice map, directions and photos
Address: Kingsteignton Medical Practice, The Surgery, Whiteway Road, Kingsteignton, Newton Abbot, Devon, TQ12 3HN. Use the map for planning only. Confirm your appointment time, opening hours and access needs before leaving home.
Before travelling
Check appointment time, clinician type, opening hours, access needs and whether you need to bring medication, samples, letters or forms.
By bus
The official page says Bus Number 2 from Newton Abbot stops right outside the surgery.
If you need photos
Use Google Maps street-level images where available, but rely on the official address rather than old third-party photos.
If someone else is driving
Send them the full address and postcode: The Surgery, Whiteway Road, Kingsteignton, Newton Abbot, TQ12 3HN.
What to do when Kingsteignton Medical Practice is closed
The official website says if you need medical help now when closed, use NHS 111 online or call 111. NHS 111 online is for people aged 5 and over. Call 111 for a child under 5. Call 999 in a medical or mental health emergency when someone is seriously ill or injured and their life is at risk.
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing difficulty, heavy bleeding, collapse, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need medical help today and cannot wait for the practice to reopen. |
| Child under 5 | Call 111 | The practice page says call 111 if you need help for a child under 5. |
| Minor illness or medicine advice | Local pharmacy | Coughs, colds, sore throat, tummy trouble, aches and pains, medicine side effects. |
| Mental health emergency | 999 if life at risk, otherwise NHS 111 or local crisis route | Mental health emergencies should be treated as seriously as physical emergencies. |
CQC rating and quality note
CQC lists Kingsteignton Medical Practice as Overall: Good. The CQC location record lists The Surgery, Whiteway Road, Kingsteignton, Newton Abbot, Devon, TQ12 3HN and telephone 01626 357080. CQC records can change, so always check the official CQC profile for live inspection information.
Official source check and reference notes
Official sources checked before writing: NHS.uk, the official Kingsteignton Medical Practice website, contact and opening-hours details, appointments guidance, prescriptions guidance, test-results guidance, sick-note guidance, registration guidance, doctors and team pages, clinics page, complaints page, accessibility and parking information, CQC and NHS 111.
Official links: NHS.uk profile · Official practice website · Contact and opening hours · Appointments · Prescriptions · Test results · Sick notes · New patient registration · Doctors and team · Clinics · Complaints · CQC · NHS 111
Why this page is built this way: real users search phone, opening hours, appointment forms, doctors, SystmOnline, NHS App, repeat prescriptions, pharmacy, test results, sick notes, registration, reviews, bus access, parking and CQC. This guide answers those intents in one place while still linking to official sources for final confirmation.