Jessop Medical Practice Leabrooks Alfreton: appointments, hours, prescriptions, registration and NHS help
Jessop Medical Practice is an NHS GP surgery based at Greenhill Lane, Leabrooks, Alfreton, DE55 1LU, with another listed location at Church Farm Primary Care Centre in Ripley. This practical patient guide explains how to contact the surgery, request an appointment, use the online request form, order repeat prescriptions through the Medicines Order Line or NHS App, register as a patient, check test results, ask for home visits, use pharmacy and local support services, understand CQC rating, and know what to do when the practice is closed.
Use this number for: urgent same-day help, online request support, appointment queries, home visits, prescription questions, test results, registration support, accessibility needs, chaperone requests, complaints route questions, or if you cannot use online forms.
Jessop Medical Practice
Greenhill Lane
Leabrooks
Alfreton
DE55 1LU
The practice also lists Church Farm Primary Care Centre, Steeple Drive, Ripley, DE5 3TH as another location. Because this is a two-site practice, new and existing patients may be seen at either site.
Open directionsGoogle and Bing search-intent map for Jessop Medical Practice
Patients searching this topic usually need more than a phone number. Common searches include “Jessop Medical Practice Leabrooks Alfreton”, “Jessop Medical Practice appointments”, “Jessop Medical Practice prescriptions”, “Medicines Order Line”, “Jessop Medical Practice opening times”, “Jessop Medical Practice Ripley”, “Church Farm Primary Care Centre”, “Jessop Medical Practice online access”, “SystmOnline”, “NHS App”, “test results”, “home visits”, “registration”, “complaints”, “CQC rating” and “Leabrooks doctors surgery”. This page answers the practical reason behind those searches.
| Search phrase | What the user usually needs | Best action |
|---|---|---|
| Jessop Medical Practice appointments | How to submit a request, whether calling reception is faster, and what happens after triage. | Use appointments section |
| Jessop Medical Practice prescriptions | Medicines Order Line, NHS App, online form, repeat medication and pharmacy help. | Use prescriptions section |
| Jessop Medical Practice opening times | Monday to Friday hours, weekend closure and NHS 111 route when closed. | Use hours section |
| Jessop Medical Practice online access | NHS App, SystmOnline, record access, appointments and repeat prescriptions. | Use online access section |
| Jessop Medical Practice test results | When to call, confidentiality rules and sample drop-off timing. | Use results section |
| Jessop Medical Practice registration | Boundary check, online form, paper forms, two-site note and 5 working day process. | Use registration section |
| Jessop Medical Practice CQC | Official inspection rating and how to read quality information. | Use reviews section |
| Jessop Medical Practice complaints | In-house complaint form, suggestion box and PALS number. | Use complaints section |
Unique patient decision hub: choose the right route in 60 seconds
This practical hub is designed for repeat visits. Start with the reason you need help, then choose the safest route before calling, submitting a request or travelling to Leabrooks or Ripley.
I need urgent help today
If the issue is life-threatening, call 999. If it requires prompt attention but is not an emergency, phone the practice because online submissions may not be reviewed until later in the day.
I need a routine appointment
Submit your request online through the website or NHS App. You can also call or visit reception and the receptionist can complete the online request form on your behalf.
I need repeat medicine
Use the NHS App, Medicines Order Line on 01246 588 860, or the Medicines Order Line online form. Order early before weekends and bank holidays.
I need test results
The practice says it tries to contact patients if results require further action, but it is your responsibility to check results. Calling between 2pm and 4pm may be easier.
I need a home visit
Home visits must be requested by phone. A home visiting service, GP or Advanced Nurse Practitioner may visit housebound patients between 8am and 6:30pm.
I need help when closed
Use NHS 111 online or call 111 for urgent non-emergency help. Use 999 for serious or life-threatening emergencies.
Jessop Medical Practice opening hours
The practice lists Leabrooks / Ripley Surgery opening hours as Monday to Friday from 08:00am to 06:30pm, with Saturday and Sunday closed. Always check the official website before travelling because bank holidays, training afternoons and service notices can change normal access.
| Day | Official listed time | Practical patient note |
|---|---|---|
| Monday | 08:00am to 06:30pm | Use online request, NHS App, phone or reception route. |
| Tuesday | 08:00am to 06:30pm | Good day for routine admin, prescription and follow-up requests. |
| Wednesday | 08:00am to 06:30pm | Check latest notices before travelling for non-urgent matters. |
| Thursday | 08:00am to 06:30pm | Use NHS 111 if urgent and the surgery is closed. |
| Friday | 08:00am to 06:30pm | Order medication early before weekends and bank holidays. |
| Saturday | Closed | Use NHS 111 for urgent non-emergency help. |
| Sunday | Closed | Use NHS 111 or 999 depending on severity. |
How to make an appointment at Jessop Medical Practice
The official appointment page says the practice has introduced a simpler online form for routine medical and administrative requests. Requests can be submitted online through the practice website or NHS App. Patients can still call or visit in person, and reception can complete the online request form on the patient’s behalf. All requests go into a central inbox and are reviewed by the triage team with support from the on-call GP.
For suspected stroke, heart attack, severe breathing difficulty, collapse, heavy bleeding or other life-threatening symptoms, call 999.
The appointment page says if your concern requires prompt attention but is not an emergency, please telephone the practice because online submissions may not be reviewed until later in the day.
Submit through the practice website or NHS App. You can also call or visit and reception can complete the form on your behalf.
Say when it started, whether it is getting worse, what you have tried, regular medicines, allergies and what outcome you need.
The practice says requests are reviewed by the triage team with on-call GP support. You may be sent a short questionnaire if more information is needed.
The practice may signpost you to a First Contact Physiotherapist, optician, mental health service, drug and alcohol team, Pharmacy First or another specialist route.
Hello, my name is [name]. My date of birth is [date of birth]. I am registered at Jessop Medical Practice. I need help because [one clear sentence]. I cannot use the online form / I need prompt attention today / I need help with a routine request. What is the safest next step?
Before you submit a request or call: practical checklist
This checklist makes your request easier to triage. It is especially useful for older patients, carers, people with long-term conditions, parents, and anyone who finds phone calls stressful.
I have had [symptom/problem] for [time]. It is [getting worse / not improving / affecting sleep / affecting work]. I have tried [medicine or self-care]. I take [regular medicines]. I am worried because [reason]. I can attend [Leabrooks / Ripley / either site]. I would like advice on whether I need [GP / nurse / pharmacist / physiotherapist / test / referral].
Online request form: how it works and what patients often misunderstand
The online request system is not a shortcut around clinical triage. The practice says requests made online, by phone or in person go into the same central inbox. Speaking to reception does not automatically make the request faster; requests are triaged based on clinical need so the most unwell patients can be prioritised.
| Question | Helpful answer | What to do |
|---|---|---|
| Will reception make it faster? | The official page says all requests go into the same central inbox. | Use the route easiest for you, but give clear information. |
| What if I have no internet? | You can phone or visit reception and they can complete the online request form for you. | Call 01773 602707 or ask at reception. |
| What if I need same-day help? | Same-day assessments are reviewed and appointments arranged based on clinical need. | Phone if prompt attention is needed. |
| What if it is closed? | The online request service is not monitored continuously. | Use NHS 111 or 999 depending on severity. |
Helpful video: how to submit a medical request
The official appointments page links to a short video showing how to submit a medical request. Watch this if you are unsure how online request forms work, then return to the official Jessop Medical Practice appointment page for the live request route.
NHS App, SystmOnline and online record access
The official online access page says patients can use the NHS App to view medical records and order repeat prescriptions. It also explains that online services can allow patients to book or cancel appointments, order repeat prescriptions, view parts of the GP record, and see information such as medication, allergies, vaccinations, previous illnesses and test results. SystmOnline login details need to be collected in person from reception, and identification may be needed.
NHS App
Use it for repeat prescriptions, NHS services and record access where enabled. Keep notifications on so you do not miss messages.
SystmOnline
If you need a username and password, the practice says reception can help, and ID may be required.
ID for online access
Personal ID and address ID may be requested. If you do not have these, the practice says to speak to them.
Record privacy
Do not share your NHS login, password or verification codes. Avoid logging into medical records on shared devices.
Jessop Medical Practice repeat prescriptions and Medicines Order Line
Repeat medication can be requested through the NHS App, the Medicines Order Line, or the Medicines Order Line online form. The official prescription page lists the Medicines Order Line number as 01246 588 860, open Monday to Friday between 08:00am and 4:00pm excluding bank holidays. The online Medicines Order Line form is available 24/7 and does not require an account, login or password.
NHS App
Use the NHS App to request repeat prescriptions where enabled and choose a nominated pharmacy.
Online MOL form
The online form is available 24/7 and does not need a login or password.
Medication query
If medicine is missing, changed by hospital, or not on repeat, include the drug name, dose, quantity and reason.
| Prescription issue | What it usually means | Practical next step |
|---|---|---|
| Medicine not showing online | It may be acute, changed, too early, or due for review. | Use the MOL route or contact the practice if clinically urgent. |
| Pharmacy says nothing is ready | The request may still be processing, sent elsewhere, or waiting for review. | Check your nominated pharmacy and NHS App before calling. |
| Hospital changed medicine | The GP may need discharge or outpatient information before issuing. | Do not wait until your hospital supply runs out. |
| Bank holiday coming | Processing times may be affected. | Order early and avoid last-minute requests. |
Pharmacy, Pharmacy First and self-care routes
The official appointment page says pharmacists can advise on coughs, colds, sore throats, ear infections, aches and pains, medicines, side effects and other questions. It also says patients may be able to access the contraceptive pill for free without needing a GP appointment. Pharmacy First and local pharmacy routes can often be faster than waiting for a GP appointment for minor illness.
| Need | Best route | Why it helps |
|---|---|---|
| Cough, cold, sore throat | Pharmacist first if symptoms are mild | Pharmacists can advise and tell you when GP help is needed. |
| Medicine side effects | Pharmacist or GP based on severity | Pharmacists understand medicine use and common side effects. |
| Contraceptive pill | Ask pharmacy or sexual health route | Some contraception support may not need a GP appointment. |
| Serious symptoms | GP, NHS 111 or 999 depending on severity | Do not delay serious symptoms by using the wrong route. |
Test results, samples and confidentiality
The official test results page says the practice tries to contact patients if results require further action, but patients are responsible for checking their own results. It suggests calling between 2pm and 4pm if possible because it may be easier to get through and reception staff may have more time to help. It also says samples should be brought to the surgery by 1pm if requested.
GP-ordered tests and hospital-ordered tests often have different follow-up routes.
If results require action, the practice tries to contact you, but you remain responsible for checking.
The practice suggests calling between 2pm and 4pm if you can.
The practice will only release results to the person they relate to unless permission exists or the patient cannot understand the results.
If asked to bring a sample, bring it by 1pm.
Fit notes, sick notes and work paperwork
Fit notes are often needed after a longer period of sickness, but not every employer request needs an urgent GP appointment. Use the practice route for Med3 fit notes, give clear dates, and check whether hospital paperwork is more appropriate if hospital care caused the absence.
Check self-certification first
Your employer may not need a GP fit note for the first part of sickness. Ask what proof they need.
Give exact dates
Say when illness started, whether you are still off work, and whether you have already been seen.
Hospital treatment?
If hospital treated you, ask the hospital team about discharge notes or fit note evidence.
Not an emergency route
Do not use urgent clinical capacity only for paperwork unless there is a medical issue needing help.
Home visits and housebound patient help
The official appointment page says home visit requests should be made by phone. If a patient is registered as housebound and needs medical help, they may be visited by the Home Visiting service. The visit could be from a GP or Advanced Nurse Practitioner and may not be from the registered practice. Visits could be between 8am and 6:30pm.
| Situation | Likely route | Important note |
|---|---|---|
| Housebound and unwell | Request by phone | Explain why the patient cannot safely attend either surgery site. |
| Would be harmed if moved | Clinical triage | Give symptoms, mobility details and carer contact number. |
| Transport difficulty only | Usually not enough for home visit | Ask family, carer, community transport or reception for guidance. |
| Emergency symptoms | Call 999 | Do not wait for a GP home visit. |
Register with Jessop Medical Practice
The official registration page says patients should check they live within the practice boundary before registering. It also says Jessop is a two-site practice and patients may be seen at either site. The online registration takes around 15 minutes, should be completed in one session, and you do not need proof of address, immigration status, ID or an NHS number. Paper forms are available from reception if needed.
Use the official postcode checker before starting the registration form.
You may be seen at Leabrooks or Ripley depending on clinical need, availability and service arrangements.
The online registration must be completed in one session.
Reception can provide paper registration forms if online registration is difficult.
The practice says registration can take up to 5 working days and you will receive an SMS once complete.
Services and local support routes patients often need
Jessop Medical Practice provides NHS general practice care and signposts patients to services that may be better placed to help with specific needs. The appointment page mentions First Contact Physiotherapists, opticians, drug and alcohol teams, mental health services and Pharmacy First. The website also lists several self-referral and local support routes.
Disabled access, hearing loop, chaperones and communication help
The practice website has dedicated information for disabled access and hearing loop support. If you need an interpreter, accessible communication, a chaperone, longer appointment support, help entering the building, or carer involvement, ask before the appointment so the team can plan safely.
Access needs
Ask about wheelchair access, hearing loop, mobility support, quiet waiting needs or help at reception before travelling.
Chaperone
If you would like a chaperone for a sensitive or intimate examination, tell reception or the clinician.
Carers
If you support someone because of illness, frailty, disability, mental ill health or addiction, ask the practice about carer support and consent.
Text reminders
Keep your mobile number up to date if you want appointment reminders and healthcare-related text messages.
Hello, I have an appointment or request with Jessop Medical Practice. I need help with [wheelchair access / hearing loop / interpreter / chaperone / carer support / text reminders]. Can this be added before I attend?
Reviews, CQC rating, Friends and Family Test and patient feedback
CQC lists The Jessop Medical Practice as Overall Outstanding, with Safe, Effective, Caring, Responsive and Well-led all rated Outstanding. Reviews and feedback should be read carefully because online comments may be old and may not reflect the current online request system, triage process, staffing or services.
CQC inspected quality
CQC is a formal regulator rating and should carry more weight than one old comment.
Friends and Family feedback
Use the practice feedback route to share recent experience directly.
Patient Participation Group
The PPG can help patient voices shape service improvement.
Read review patterns
Look for recent repeated themes, not a single old review.
Suggestions, complaints and PALS help
The official suggestions and complaints page says patients can put suggestions in the foyer box, which is also used for repeat prescription requests. It also says the practice has an in-house complaints procedure and complaint form. If you need independent NHS help, the page lists Patient Advice Liaison Service, PALS, on 0800 032 32 35.
Include dates, times, names if known, what happened, what harm or concern exists, and what outcome you want.
Ask reception for the complaint form or use the official complaints page.
The practice may need written authority before discussing another patient’s care.
The official page lists PALS telephone 0800 032 32 35.
Jessop Medical Practice map and directions
Main address: Jessop Medical Practice, Greenhill Lane, Leabrooks, Alfreton, DE55 1LU. Other listed location: Church Farm Primary Care Centre, Steeple Drive, Ripley, DE5 3TH. Confirm which site your appointment is at before travelling.
Before travelling
Check appointment time, clinician type, site location, opening hours, access needs and whether you need to bring medication, samples, letters or forms.
If you are late
The appointment page says patients more than 10 minutes late may be asked to rebook unless the need is medically urgent.
If you cannot attend
Cancel as early as possible. The practice says there is a dedicated voicemail for cancellations by calling 01773 602707 and selecting option 2.
If someone else is driving
Send them the exact site address and postcode, because Jessop is a two-site practice.
What to do when Jessop Medical Practice is closed
The practice’s patient guidance says if you need urgent help for physical or mental health when the practice is closed and cannot wait until it opens, use NHS 111 online or call 111. For a serious or life-threatening emergency, go straight to A&E or call 999.
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing difficulty, collapse, heavy bleeding, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need medical help today and cannot wait for the practice to reopen. |
| Minor illness or medicine advice | Local pharmacy | Coughs, colds, sore throat, earache, aches and pains, medicine questions. |
| Mental health support | NHS 111, Talking Therapies, crisis route, Samaritans 116 123, or 999 if immediate danger | Mental health emergencies should be treated seriously. |
| Routine request | Submit when the practice is open or use the appropriate online route | Forms, non-urgent admin, planned reviews and routine queries. |
CQC rating and quality note
CQC lists The Jessop Medical Practice as Overall: Outstanding. It also lists Safe, Effective, Caring, Responsive and Well-led as Outstanding. CQC records can change, so always check the official CQC profile for the latest inspection information.
Official source check and reference notes
Official sources checked before writing: NHS.uk, the official Jessop Medical Practice website, appointment guidance, online request guidance, opening times, prescriptions, Medicines Order Line, online access, registration, tests and results, suggestions and complaints, home visit guidance, minor eye conditions guidance, You and Your General Practice guidance, and CQC.
Official links: NHS.uk profile · Official practice website · Appointments · Contact online · Prescriptions · Medicines Order Line · Online access · Tests and results · Patient registration · Complaints · CQC · NHS 111
Why this page is built this way: real patients search phone, hours, appointments, online forms, NHS App, SystmOnline, repeat prescriptions, Medicines Order Line, test results, home visits, registration, complaints and CQC. This guide answers those intents in one place while still linking users to official sources for live confirmation.