Links Medical Practice: appointments, hours, phone, prescriptions, registration and patient help
Use this guide to contact Links Medical Practice, request urgent or routine appointments, check opening hours, order repeat prescriptions, get test results, request a fit note, register as a new patient, understand home visits, use pharmacy help, find the surgery map, and know what to do when the practice is closed.
Use this number for: urgent appointment requests from 8am, appointment help, online request problems, repeat prescription questions, test-result access, registration support, home-visit requests, interpreter needs, access needs, and complaints route questions.
Links Medical Practice
Netherton Health Centre
Halesowen Road
Netherton, Dudley
West Midlands
DY2 9PU
The official site says services have moved to Netherton Health Centre. Use the full Halesowen Road address for maps, taxis, letters and family members helping you travel.
Open directionsGoogle and Bing search-intent map for Links Medical Practice
Patients search many versions of the same need: Links Medical Practice appointments, opening times, phone number, repeat prescriptions, Patient Access, NHS App, test results, sick note, fit note, registration, Netherton Health Centre, Hazel Road closure, CQC rating, pharmacy, home visits and complaints. This section turns those keywords into useful next steps.
| Search phrase | What you probably need | Best section |
|---|---|---|
| Links Medical Practice appointments | Urgent same-day help, routine request, nurse appointment or extended access. | Appointments |
| Links Medical Practice hours | Opening times, extended consulting hours and out-of-hours route. | Hours |
| Links Medical Practice repeat prescriptions | NHS App, Patient Access, prescription processing and nominated pharmacy. | Prescriptions |
| Links Medical Practice test results | How to view results, when to phone, and hospital-vs-GP result rules. | Test results |
| Links Medical Practice register | Catchment area, NHS registration route and paper form option. | Register |
| Links Medical Practice Hazel Road | Address confusion after all services moved to Netherton Health Centre. | Address note |
Unique patient decision hub: choose the right NHS route in 60 seconds
Use this quick hub before you call. It helps older patients, carers, busy families and new patients decide whether to call the practice, submit an online form, ask a pharmacy, use NHS 111 or call 999.
I need help today
If it is life-threatening, call 999. If it is urgent and the surgery is open, call from 8am. If the surgery is closed and it cannot wait, use NHS 111.
I need a routine GP appointment
Use the online health query route Monday to Friday. Your request should be reviewed and responded to on the same working day during opening times.
I need a nurse or HCA appointment
The practice says routine nurse or healthcare assistant appointments can be requested up to 2 weeks in advance.
I need repeat medication
Use NHS account or Patient Access. Do not request repeat prescriptions by phone or email because the official page says these are not accepted.
I need test results
Check NHS account, Patient Access, phone between 10am and 4pm, or use the test results request form if you need to discuss them.
I need a home visit
If you are housebound and need a visit, phone before 11am where possible. If symptoms are emergency-level, call 999.
Links Medical Practice opening hours
The official opening-times page lists surgery opening as Monday to Friday from 8am to 6:30pm. Saturday and Sunday are closed. It also lists extended consulting hours on Monday, Tuesday, Wednesday and Friday from 6:30pm to 7pm.
| Day | Official listed hours | Patient tip |
|---|---|---|
| Monday | 8am to 6:30pm | Extended consulting may run 6:30pm to 7pm. Ask reception if you need evening access. |
| Tuesday | 8am to 6:30pm | Call from 8am for urgent appointment requests. |
| Wednesday | 8am to 6:30pm | Use online requests for routine health queries during opening hours. |
| Thursday | 8am to 6:30pm | No 6:30pm to 7pm extended consulting is listed for Thursday. |
| Friday | 8am to 6:30pm | Do not leave prescription or urgent admin issues until late afternoon. |
| Saturday | Closed | Use NHS 111 for urgent non-life-threatening help when closed. |
| Sunday | Closed | Use 999 for emergencies, NHS 111 for urgent advice, or pharmacy for minor illness. |
How to request a Links Medical Practice appointment
The official appointments page says urgent appointments should be requested by calling the practice on 01384 239657 from 8am. For routine appointments, patients can request an appointment with a doctor or other healthcare professional online Monday to Friday, and non-urgent requests are reviewed and responded to the same working day during opening times.
For chest pain, stroke signs, severe breathing difficulty, collapse or serious injury, call 999. Do not wait for the GP.
Use the main practice number and explain clearly why the issue needs help today.
Explain one main problem, when it started, whether it is getting worse, what you tried and what help you need.
The practice may offer phone, face-to-face, video call, text or email help depending on the problem.
Tell the practice if you need an interpreter, communication support, wheelchair access, or a particular consultation method.
Cancel by NHS account, Patient Access, phone, or by replying CANCEL to your appointment reminder text if available.
Hello, my name is [name]. My date of birth is [date of birth]. I am registered at Links Medical Practice. I need help because [one clear sentence]. I think it is urgent today / I cannot use the online form. What is the safest next step?
Online forms, NHS App, Patient Access and account help
The official website has online routes for asking the practice a question, requesting health help, asking prescription questions, sick notes, test results and other services. The practice also says patients can phone or visit the surgery in person if online access is difficult.
NHS account / NHS App
Useful for repeat prescriptions, some test result access, GP health record access and NHS account features.
Patient Access
The official site lists Patient Access for repeat prescriptions and appointment cancellation where available.
Ask a general question
Use the practice question form for non-urgent general questions. The practice says the team responds on the same day during opening hours.
Login safety
Use official NHS, Patient Access or practice links only. Do not enter login details on random pages or ads.
Repeat prescriptions and medicine planning
The official prescriptions page says the easiest ways to order repeat prescriptions are through your NHS account or Patient Access. It says these accounts show repeat medicine and dosage and allow you to choose the medicines you need. The practice also says it does not take repeat prescription requests over the phone or email.
NHS account
Use NHS website or NHS App where enabled. Check medicine name, dose, quantity and nominated pharmacy before sending.
Patient Access
Use the GP online system where available to request repeat medicines and manage requests.
Collection timing
The official page says prescriptions can usually be collected 3 working days after ordering. Add extra time before weekends and holidays.
No phone or email repeat requests
The official prescription page says repeat prescription requests are not taken by phone or email.
Pharmacy help, Pharmacy First and local minor ailment support
The official appointments and prescriptions pages explain that pharmacists can help with minor illnesses such as coughs, colds, sore throats, tummy trouble, aches and pains, and medicines you can buy without prescription. Many pharmacies are open late and at weekends, and you usually do not need an appointment.
| Need | Best route | Patient note |
|---|---|---|
| Cough, cold, sore throat | Ask a pharmacy first where suitable | Pharmacists can give advice and recommend medicines. |
| Minor rash, bites, indigestion | Pharmacy or GP depending on severity | Use NHS 111 if symptoms are urgent or you are unsure. |
| Medicine side effects | Pharmacy or prescription question route | Do not stop important medicines without advice unless told to do so urgently. |
| Emergency supply | Pharmacy or NHS 111 | Useful if the surgery is closed and you are running out of important medicine. |
| Prescription collection | Nominated pharmacy | Check your nominated pharmacy and collection status before travelling. |
Test results: how to check and what not to assume
The official test results page says if results show you need more tests or treatment, the practice will contact you. Once a doctor has reviewed your test results, you can view them through your NHS account, NHS App or Patient Access. You can also phone the practice or visit between 10am and 4pm for results.
If the surgery requested the test, the practice route may apply. If another provider requested it, contact that provider.
The official page says results can be viewed once a doctor has reviewed them.
Check NHS account, NHS App or Patient Access if enabled.
The official page says you can phone or visit between 10am and 4pm for results.
The official page asks patients not to assume a result is normal if the surgery has not contacted them.
Sick notes, fit notes and self-certification
The official sick-note page says if you have been off sick for more than 7 days, you can request a sick note using the sick-note request form. If you have already been seen by a doctor about the illness, the certificate will be sent within a week. It also says continuation fit notes cannot be issued in advance of the start date.
Off 7 days or less
Your employer should not normally ask for GP medical evidence. Self-certification may apply.
Off more than 7 days
Use the sick note request form and give clear dates, reason and whether you have already seen a clinician.
Continuation note
The practice says continuation fit notes cannot be issued in advance of the start date.
Employer letters
Ask your employer exactly what they need before requesting extra paperwork from the practice.
Register with Links Medical Practice as a new patient
NHS.uk currently shows Links Medical Practice as accepting new patients. The official registration page says to check the catchment area before filling out a registration form. It also says patients can use the NHS Register with a GP surgery service or visit reception from 10am to 6pm to collect a paper registration form.
Use the official catchment checker or phone the practice if you are unsure about eligibility.
The practice links to the NHS Register with a GP surgery service.
The official page says you can visit reception from 10am to 6pm and collect a paper registration form.
The official page says it is helpful to have your NHS number when registering.
The official page asks patients to bring the child’s red book next time they attend, so nurses can check immunisation records.
Home visits: who should request one and when
The official appointments page says if you are housebound and need an appointment, the practice will do a home visit and will phone first to understand what you need. It is helpful to phone the surgery before 11am when requesting a home visit.
| Situation | Best route | Important note |
|---|---|---|
| Housebound and needs GP help | Phone before 11am where possible | The practice says it will phone first to understand what is needed. |
| Recently had a baby | Health visitor may visit if appropriate | The official page mentions health visitors for new babies. |
| Child under five and newly registered | Health visitor may be involved | Ask the practice what route applies. |
| Emergency symptoms | Call 999 | Do not wait for a home visit. |
| Transport difficulty only | Ask for advice | A home visit is usually for clinical need, not simple transport problems. |
Services and clinics patients often need
The official services page lists sick notes, test results, vaccinations, referrals, registration, surgery clinics, online health management, GP record access, access to someone else’s information, contact-detail changes and wellbeing support. Exact availability can depend on staff, appointment type and clinical need.
Accessibility, parking, interpreter help and communication needs
The official contact page lists disabled parking, disabled toilet, induction loop, step-free access, wheelchair access, car parking and disabled parking. The appointments page also says patients should tell the practice if they need an interpreter or have access or communication needs.
Step-free and wheelchair access
Official accessibility information lists step-free access and wheelchair access. Contact the surgery for extra support needs.
Parking
The official contact page lists car parking and disabled parking. Check before travelling if parking is critical.
Hearing support
The official page lists an induction loop. Tell the practice when booking if you need hearing support.
Interpreter needs
Tell the practice if you need an interpreter or have other communication needs before the appointment.
Hello, I have an appointment or request with Links Medical Practice. I need help with [interpreter / hearing support / wheelchair access / carer involvement / extra time]. Can this be added to my request before I attend?
Links Medical Practice reviews, CQC rating and feedback
When people search Links Medical Practice reviews, they may see CQC, NHS feedback, Google reviews and old directory records. Read reviews carefully because phone systems, appointment routes, locations and staff can change. CQC is the formal inspection source.
CQC inspected quality
CQC lists Links Medical Practice as Overall Good, with Safe, Effective, Caring and Responsive rated Good, and Well-led rated Outstanding.
Friends and Family Test
The official site asks patients to share feedback through the NHS Friends and Family Test.
Be careful with old reviews
Older comments may refer to previous locations, Hazel Road, old phone systems or older appointment routes.
Look for patterns
One review is not enough. Look for repeated themes around appointments, prescriptions, staff, access needs and communication.
Complaints, concerns and formal feedback
The official feedback and complaints page says the practice wants to turn patient feedback into improvements. It says complaints should normally be made within 12 months of the event, or within 12 months of the complainant becoming aware of the issue. Registered patients can complain about their own care.
Include dates, times, names if known, what happened, what harm or concern exists, and what outcome you want.
Many issues can be resolved quickly with the person concerned or the practice team.
The official page says written consent is needed unless special circumstances apply.
The official page says Black Country Integrated Care Board handles primary care commissioner complaints instead of NHS England.
Important address note: Hazel Road closure and Netherton Health Centre
The official site news says all services moved to Netherton Health Centre from Monday 18 August 2025. If you see Hazel Road listed in older records, check the official practice website before travelling. The current patient-facing address on the official site is Halesowen Road, Dudley, DY2 9PU.
Links Medical Practice map, directions and photos
Address: Links Medical Practice, Netherton Health Centre, Halesowen Road, Netherton, Dudley, West Midlands, DY2 9PU. Use the map for planning only. Confirm your appointment time, opening hours and access needs before leaving home.
Before travelling
Check appointment time, clinician type, opening hours, access needs and whether you need to bring medication, samples, letters or forms.
If you are late
Call reception as soon as possible. Some appointments may not be able to run late safely.
If you need photos
Use Google Maps street-level images where available, but rely on the official address rather than old third-party photos.
If someone else is driving
Send them the full address and postcode: Netherton Health Centre, Halesowen Road, Netherton, Dudley, DY2 9PU.
What to do when Links Medical Practice is closed
The official contact and opening-times pages say to use NHS 111 online or call 111 if you need medical help when the practice is closed. NHS 111 online is for people aged 5 and over; call 111 if you need help for a child under 5. Call 999 in a medical or mental health emergency.
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing difficulty, heavy bleeding, collapse, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need medical help today and cannot wait for the practice to reopen. |
| Child under 5 when closed | Call 111 | The official page says call 111 for children under 5. |
| Minor illness or medicine advice | Local pharmacy | Coughs, colds, sore throat, minor rash, medicine side effects, emergency supply questions. |
| Mental health emergency | 999 if immediate danger, otherwise NHS 111 or local crisis support | You feel unsafe, at risk of harm, or need urgent support. |
Official source check and reference notes
Official sources checked before writing: NHS.uk, the official Links Medical Practice website, contact page, opening-times page, appointments page, prescriptions page, sick-note page, test-results page, registration page, catchment-area page, services page, feedback and complaints page, practice news, NHS 111 and CQC.
Official links: NHS.uk Links Medical Practice profile · Official practice website · Contact page · Opening times · Appointments · Prescriptions · Sick notes · Test results · Register with the surgery · Catchment area · Services · Feedback and complaints · CQC Links Medical Practice · NHS 111
Why this page is built this way: real patients search for phone, hours, appointments, prescriptions, test results, fit notes, registration, Netherton Health Centre, Hazel Road closure, pharmacy, home visits and CQC rating. This guide answers those intents in one place while still linking to official sources for final confirmation.