Stirchley Medical Practice: book GP help, check hours and use the right NHS route
Need to contact the surgery, register in Telford, order repeat medicine or find the right site? This plain-English guide helps you use Stirchley Medical Practice without guessing: appointments, hours, prescriptions, test results, sick notes, Sutton Hill branch, access, map and out-of-hours help.
Use this number for: GP appointment questions, urgent same-day help, registration support, prescription questions, disabled access, test result queries, sick notes, or if online systems are difficult.
Stirchley Health Centre
Sandino Road
Stirchley, Telford
TF3 1FB
Use the full address in maps. There are other places called Stirchley, so include Telford and TF3 1FB.
Get directionsStirchley Medical Practice serves patients in Telford and the surrounding area. Many visitors search for the phone number, opening times, online appointment routes, repeat prescription process, new patient registration, or the difference between the Stirchley and Sutton Hill sites.
This guide is written like a patient help desk. It tells you what to do first, what to say on the phone, what to bring, where to go, and when to use NHS 111 or 999 instead of waiting for a GP reply.
Is Stirchley Medical Practice open today?
The official contact page lists Stirchley Medical Practice at Sandino Road as open Monday to Friday from 8:00am to 6:30pm and Saturday from 9:00am to 12:00pm. Sunday is listed as closed. Always check the official practice page before travelling because bank holidays, training days and local updates can change access.
| Day | Main Stirchley site | Patient note |
|---|---|---|
| Monday | 8:00am to 6:30pm | Call early for urgent appointment help or use online services for routine requests. |
| Tuesday | 8:00am to 6:30pm | Good for routine appointment, prescription and admin questions. |
| Wednesday | 8:00am to 6:30pm | Use the online route if your request is not urgent. |
| Thursday | 8:00am to 6:30pm | Order repeat medicine early if you need it before the weekend. |
| Friday | 8:00am to 6:30pm | Do not leave urgent prescriptions or fit note questions until late afternoon. |
| Saturday | 9:00am to 12:00pm | Limited access. Check availability before travelling. |
| Sunday | Closed | Use NHS 111 for urgent non-emergency help, or 999 for emergencies. |
Which service should you use?
Before you call the surgery, check whether your problem is a GP problem, an urgent NHS 111 problem, a pharmacy problem, or an emergency.
Call 999 now
Use 999 for chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, seizure, serious allergic reaction, or someone not responding.
Use NHS 111
Use NHS 111 when you need urgent help and the GP is closed, or when you are not sure which NHS service is right. Call 111 or use 111 online.
Contact Stirchley Medical Practice
Use the GP for ongoing symptoms, repeat medicine issues, sick notes, test result questions, referrals, long-term conditions and routine health problems.
Ask a pharmacy
Use a pharmacy for medicine advice, minor illness, coughs, colds, sore throat, some Pharmacy First conditions and prescription collection questions.
How to book a Stirchley Medical Practice appointment
There is not one best route for every patient. Choose the method that matches your need. If your symptoms feel serious or are getting worse quickly, do not wait for a routine reply.
Call reception
Call 01952 660444. Say your name, date of birth, phone number, and one short sentence about the problem. Reception may ask questions to help direct you to the right doctor, nurse or service.
Good for: same-day concerns, worsening symptoms, children, older patients, urgent admin, access needs, or if online services are difficult.
Use online services
The official practice website has online service routes. Use these for non-urgent requests, admin questions, appointment requests, medication questions and general contact.
Tip: write clearly. Say what is wrong, when it started, what you have tried, and what worries you most.
Use the NHS App
The NHS App can help with repeat prescriptions, some health record access, NHS messages and online services where available. It is useful if you prefer managing NHS tasks from your phone.
Visit the right site
If you are asked to attend in person, check whether your appointment is at Stirchley or Sutton Hill. Bring your appointment details, medicine list, phone, glasses, hearing aids and a trusted person if helpful.
Hello, my name is [your name]. My date of birth is [your date of birth]. I am registered with Stirchley Medical Practice. I need help because [say the problem in one sentence]. Is there anything available today, this week, or as soon as possible?
If you are calling for a child, partner, elderly parent, or someone you care for, say that clearly at the start.
Helpful NHS App video for GP services
This video is useful if you want to understand the NHS App for prescriptions, records and some GP services. Always follow Stirchley Medical Practice’s own instructions for local appointment routes.
How to register with Stirchley Medical Practice
NHS.uk currently shows Stirchley Medical Practice as accepting new patients. This does not always mean every address can register, so check whether your home is in the area the practice covers.
Use NHS Find a GP or contact the surgery. Ask: “I live at this postcode. Can I register with Stirchley Medical Practice?”
Start from the NHS profile or official practice website. If online registration is available, complete it carefully. If not, ask reception what to do.
You may need your name, date of birth, address, phone number, email, previous GP, NHS number if known and basic health information.
ID and proof of address can help. NHS guidance says you should not be refused GP registration only because you do not have ID, proof of address, immigration status, or an NHS number.
If you take regular medicine, tell the practice and your pharmacy when you register. This helps reduce the risk of running out while records transfer.
What to bring to your GP appointment
Bringing the right things can save another call or second visit. This is very helpful for new patients, carers, older patients and people taking several medicines.
Stirchley Medical Practice repeat prescriptions
Do not wait until your last tablet. Order repeat medicine early, especially before weekends, bank holidays, travel, or if your medicine needs a review.
NHS account or NHS App
The official prescriptions page says you can use your NHS account through the NHS website or NHS App. These accounts show your repeat medicines and doses so you can choose what you need.
Patient Access
The practice also lists the GP online system Patient Access as a repeat prescription route. Use this if you already have access or ask reception how to get set up.
Prescription phone option
The official prescriptions page says you can call 01952 660444 and select option 1. It lists this line as open 9:30am to 11:30am and 1:00pm to 3:00pm.
Ask your pharmacy
Your pharmacy can often help with medicine advice, collection questions and repeat prescription support. Ask them what they can do for you.
Stirchley Medical Practice test results and blood test questions
Many patients search for GP test results after a blood test, urine test, swab, X-ray, hospital letter or referral. The safest route is to follow the instruction given when your test was arranged.
Ask when results are expected
Before leaving your appointment, ask when the result should be back and how you will hear. Some results take longer than others.
Check the NHS App if available
Some patients can see parts of their GP record or test information through the NHS App. Availability depends on your account and practice settings.
Call if you are worried
If symptoms are worse, or you have not heard when you expected to, call the surgery and ask what the next step is.
Do not ignore symptoms
Do not assume “no news” always means everything is fine. If you feel worse, use the right urgent service.
Sick notes, fit notes and work letters
A fit note is the note many employers ask for when you are off work because of illness. You may not need a GP fit note for the first few days of sickness, because self-certification may apply.
Ask whether they need a self-certification form or a GP fit note.
If you need a fit note, use the online route if available or call reception and explain the date your illness started.
Say when you became unwell, whether you are still off work and whether you have already spoken to a doctor or nurse.
If you were treated in hospital, ask the hospital team whether they should provide a note or discharge letter.
Services patients often need
Exact services can change by staffing, appointment type, clinical need and local NHS pathways. The list below covers common GP surgery needs patients search for.
Stirchley site and Sutton Hill branch site
The official contact page lists two sites. Check your appointment message before travelling, because you may be asked to attend either the main Stirchley site or the Sutton Hill branch site.
Main site: Stirchley
Stirchley Medical Practice
Sandino Road, Stirchley, Telford, TF3 1FB.
The official contact page lists this site as open Monday to Friday 8:00am to 6:30pm and Saturday 9:00am to 12:00pm.
Branch site: Sutton Hill
Sutton Hill Branch Site
Maythorne Close, Sutton Hill, Telford, TF7 4DH.
The official contact page lists the branch as open Monday to Friday 8:00am to 6:30pm, with Saturday and Sunday closed.
Parking, disabled access and visiting the surgery
Official sources confirm the practice location and CQC record. If access is important for you, call before travelling because parking, entrances, lifts or clinic rooms can change.
Disabled access
NHS-linked directories list disabled access for Stirchley Medical Practice. If you need step-free entry, wheelchair access, hearing support, or extra time, call before visiting.
Parking and arrival
Use the postcode TF3 1FB for the main site. Leave extra time for parking, reception check-in and walking from the car park or bus stop.
Children and babies
Bring nappies, wipes, snacks, red book and something quiet for your child if there may be a wait.
Language and hearing support
Ask for interpreter support when booking if English is difficult. Ask about text relay, induction loop, BSL support, or other reasonable adjustments if needed.
Hello, I need help in [language]. Can you arrange an interpreter for my appointment or phone call?
Stirchley Medical Practice map and directions
Main address: Stirchley Health Centre, Sandino Road, Stirchley, Telford, TF3 1FB. Use this map for planning only. Confirm your appointment site before leaving.
By car or taxi
Use postcode TF3 1FB for the main Stirchley site. Tell the driver “Stirchley Health Centre, Sandino Road, Telford” to avoid confusion.
By bus
Use Traveline or Google Maps for live bus routes in Telford. Check the latest route before travelling because local services can change.
By train
Telford Central is the wider local rail station for Telford. Check onward bus, taxi or walking route before travelling.
Before leaving home
Take your phone, appointment details, medicine list, glasses or hearing aids and any paperwork the surgery asked for.
What to do when Stirchley Medical Practice is closed
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need advice today and cannot wait for the GP to reopen. |
| Mental health crisis | Samaritans 116 123 or NHS 111 | You feel unsafe, overwhelmed, or need urgent mental health support. |
| Minor illness | Local pharmacy | Coughs, colds, sore throat, minor rash, medicine advice and Pharmacy First queries. |
| Serious injury | A&E or urgent treatment centre | Broken bones, serious cuts, head injury, severe pain, or urgent injuries. |
| Urgent prescription when closed | NHS 111 or pharmacy | If you are running out of important medicine, ask NHS 111 or a pharmacy what urgent route is available. |
Patient checklist before you call or visit
Reception usually needs it to find your record.
Make sure the practice can call you back.
Start with the main issue. You can explain more later.
Use words like “getting worse”, “today”, “child”, “elderly”, or “medicine running out”.
This helps the GP or nurse avoid mistakes.
Confirm whether your appointment is at Stirchley or Sutton Hill.
CQC rating and official inspection note
CQC currently lists Stirchley Medical Practice as Overall: Good. The CQC location record gives the address as The Health Centre, Sandino Road, Stirchley, Telford, TF3 1FB, and lists phone number 01952 660444.
The CQC page says the latest inspection was 7 December 2021, the report was published 31 December 2021, and CQC reviewed available information on 6 July 2023 without finding evidence that it needed to reassess the rating at that stage.
Official source check and reference notes
Publish-ready as of 31 May 2026: this guide was checked against official NHS, Stirchley Medical Practice, CQC and NHS Shropshire/Telford sources. This is an independent patient directory guide, not the official NHS or practice website.
Main reference sources used: NHS.uk was used for the official GP profile, NHS code and new-patient status. The official Stirchley Medical Practice website was used for phone, address, opening hours, branch-site details and prescription routes. CQC was used for the Overall Good rating and inspection-status wording. NHS Shropshire, Telford and Wrekin was used as a local NHS practice-listing confirmation source.
Official links: NHS.uk Stirchley Medical Practice profile · Official practice contact page · Official prescriptions page · CQC Stirchley Medical Practice record · NHS Shropshire, Telford and Wrekin GP listing · NHS 111 online · NHS App
Why this matters: GP opening times, online forms, prescription processes, branch arrangements, new-patient status and CQC records can change. This page links users back to official sources so they can verify live details before calling, travelling or relying on the information.