Cricket Green Medical Practice: appointments, hours, registration and patient help
Need to contact the surgery, book a GP appointment, register as a new patient, order repeat medicine, check test results or find the building? This guide keeps the first screen clean and gives local Mitcham patients the right NHS route without repeating the same details twice.
Use this number for: GP appointment questions, prescription problems, registration support, test result questions, sick note queries, access questions, or if online forms are difficult.
Cricket Green Medical Practice
75-79 Miles Road
Mitcham, Surrey
CR4 3DA
Use the full address. The practice is on Miles Road in Mitcham, not at the open green space itself.
Get directionsServing patients in Mitcham and the surrounding Merton area, Cricket Green Medical Practice is a local NHS GP surgery for routine health care, repeat prescriptions, long-term condition support, test result questions, fit notes and new patient registration.
This page is written like a practical patient desk guide. It uses simple British English and avoids medical jargon. It is especially useful if you are new to Mitcham, caring for an elderly relative, nervous about calling the surgery, or unsure whether to use the GP, NHS 111, pharmacy or 999.
Cricket Green Medical Practice opening times
The official practice website lists normal opening hours as Monday to Friday, 8:00am to 6:30pm. It also lists extended hours on Tuesday from 6:30pm to 8:00pm. Saturdays and Sundays are listed as closed.
| Day | Listed opening time | Patient note |
|---|---|---|
| Monday | 8:00am to 6:30pm | Use phone, online, Patient Access or NHS App routes. |
| Tuesday | 8:00am to 6:30pm | Standard day plus listed extended evening appointments. |
| Tuesday extended hours | 6:30pm to 8:00pm | Useful for patients who work or study in the day. Availability may be limited. |
| Wednesday | 8:00am to 6:30pm | Use routine routes for admin, prescriptions and appointment questions. |
| Thursday | 8:00am to 6:30pm | Order medicines early if you need them before the weekend. |
| Friday | 8:00am to 6:30pm | Do not leave urgent medicine or paperwork requests until late afternoon. |
| Saturday | Closed | Use NHS 111 if you need urgent help that cannot wait. |
| Sunday | Closed | Use 999 for emergencies, NHS 111 for urgent advice, or pharmacy for minor illness. |
Which NHS service should you use?
Before calling the surgery, choose the safest route. This helps you avoid waiting for the wrong service.
Call 999 now
Use 999 for chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, seizure, a serious allergic reaction, or someone not responding.
Use NHS 111
Use NHS 111 when you need urgent advice and the GP is closed, or when you are unsure which NHS service is right. NHS 111 is free and available every day.
Contact the practice
Use the GP for ongoing symptoms, long-term condition reviews, repeat medicine issues, test result questions, fit notes, referrals and routine health problems.
Ask a pharmacy
Use a pharmacy for medicine advice, coughs, colds, sore throat, minor rashes, some Pharmacy First conditions and prescription collection questions.
How to book a Cricket Green Medical Practice appointment
There is no single route for every patient. Choose the option that fits your problem. If symptoms feel serious or are getting worse quickly, do not wait for a routine online reply.
Call reception
Call 020 8648 0822. Say your name, date of birth, phone number and one short sentence about the problem. The receptionist may ask questions to help direct you to the right doctor, nurse, pharmacist or other service.
Good for: same-day concerns, worsening symptoms, older patients, children, access needs, urgent admin or if online forms are difficult.
Use the practice website
The official practice website has patient links for common tasks. Use the website for non-urgent contact, Patient Access, prescriptions, online services and practice information.
Tip: explain what is wrong, when it started, what you have tried and what worries you most.
Use Patient Access
The practice explains that Patient Access can be used to view medical records and order repeat prescriptions. You may need to register for online services and verify your identity before full access is enabled.
Use the NHS App
The NHS App can help with repeat prescriptions, some GP record access, messages and NHS services where enabled. It is helpful if you prefer managing NHS tasks on your phone.
Hello, my name is [your name]. My date of birth is [your date of birth]. I am a patient at Cricket Green Medical Practice. I need help because [say the problem in one sentence]. Is there anything available today, this week, or as soon as possible?
You do not need to explain everything at once. Start with the main problem. Reception questions help the surgery choose the safest route for you.
Helpful NHS App video for GP services
This video is useful if you want to understand the NHS App for repeat prescriptions, health records and some GP services. Always follow Cricket Green Medical Practice’s own instructions for local access.
How to register with Cricket Green Medical Practice
NHS.uk currently shows Cricket Green Medical Practice as accepting new patients. You should still check whether your home address is in the area the practice covers before starting.
Use NHS Find a GP or contact the surgery. Ask: “I live at this postcode. Can I register with Cricket Green Medical Practice?”
Start from NHS.uk or the official practice website. If online registration is available, complete it carefully. If not, ask reception what to do.
You may need your full name, date of birth, address, phone number, email, previous GP, NHS number if known and basic health information.
ID and proof of address can make things easier. You cannot be refused GP registration only because you do not have documents.
If you take regular medicine, tell the practice and your pharmacy when you register. This reduces the risk of running out while records transfer.
What to bring to your GP appointment
Bringing the right things can save another call or second visit. This is especially useful if you are new to the practice, care for someone else, or take several medicines.
Cricket Green Medical Practice repeat prescriptions
Order repeat medicine before you run out. Leave extra time before weekends, bank holidays, travel, or if the medicine needs a review.
Patient Access
The practice says Patient Access can be used to view medical records and order repeat prescriptions. You may need online-service registration and identity checks before it works fully.
NHS App
Use the NHS App if repeat prescription ordering is available for your account. Choose your medicine, select your nominated pharmacy and submit the request.
Practice website
Use the official practice website for online-service links and prescription guidance. This is useful for routine requests and medicine questions.
Pharmacy help
Your pharmacy can help with medicine advice, side effects, collection questions and urgent supply advice when suitable.
Cricket Green Medical Practice test results and blood test questions
Patients often need results after a blood test, urine test, swab, X-ray, hospital appointment or referral. The safest route is to follow the instruction given when your test was arranged.
Ask when results are expected
Before leaving your appointment, ask when the result should be back and how you will hear. Some results take longer than others.
Check online access
Some patients can see parts of their GP record through Patient Access or NHS App. Availability depends on your account and practice settings.
Call if you are worried
If symptoms are worse, or you have not heard when expected, call the surgery and ask what the next step is.
Do not ignore symptoms
Do not assume “no news” always means everything is fine. If you feel worse, use the correct urgent service.
Sick notes, fit notes and work letters
A fit note is the note many employers ask for when you are off work because of illness. You may not need a GP fit note for the first few days, because self-certification may apply.
Ask whether they need a self-certification form or a GP fit note.
If you need a fit note, use the website route if available or call reception and explain the date your illness started.
Say when you became unwell, whether you are still off work and whether you have already spoken to a doctor or nurse.
If you were treated in hospital, ask the hospital team whether they should provide a note or discharge letter.
Services patients often need
Exact services can change by staffing, appointment type, clinical need and local NHS pathways. The list below covers common GP surgery needs patients search for.
Parking, disabled access and visiting the surgery
The official contact page says the car park is for staff use only because of limited spaces. It also lists disabled parking, disabled WC and step-free access.
Parking
Do not assume patient car parking is available. The official contact page says the car park is for staff use only. Plan street parking, public transport or drop-off time before you travel.
Disabled access
Official access information lists disabled parking, disabled WC and step-free access. Call before travelling if you need a specific adjustment.
Children and carers
Bring snacks, medicine lists, letters and a trusted person if useful. If you are a carer, tell reception when booking.
Language and hearing support
Ask for interpreter support when booking if English is difficult. Ask about hearing support, text relay or other reasonable adjustments if needed.
Hello, I need help in [language]. Can you arrange an interpreter for my appointment or phone call?
Cricket Green Medical Practice map and directions
Address: 75-79 Miles Road, Mitcham, Surrey, CR4 3DA. Use the map for planning only. Confirm your appointment time before leaving.
By car or taxi
Use postcode CR4 3DA. Remember that staff parking is limited and the official site says the car park is for staff use only.
By train
Check live routes to Mitcham before travelling. Allow extra time if you have mobility needs or an early appointment.
By bus
Use Traveline or Google Maps for live bus routes to Miles Road, Church Road or Mitcham town centre. Bus times can change.
If you are late
Call the surgery as soon as possible. If you arrive late, reception may need to advise whether you can still be seen.
What to do when Cricket Green Medical Practice is closed
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need advice today and cannot wait for the GP to reopen. |
| Mental health crisis | Samaritans 116 123 or NHS 111 | You feel unsafe, overwhelmed, or need urgent mental health support. |
| Minor illness | Local pharmacy | Coughs, colds, sore throat, minor rash, medicine advice and Pharmacy First queries. |
| Serious injury | A&E or urgent treatment centre | Broken bones, serious cuts, head injury, severe pain, or urgent injuries. |
| Urgent prescription when closed | NHS 111 or pharmacy | If you are running out of important medicine, ask NHS 111 or a pharmacy what urgent route is available. |
Patient checklist before you call or visit
Reception usually needs it to find your record.
Make sure the practice can call you back.
Start with the main issue. You can explain more later.
Use words like “getting worse”, “today”, “child”, “elderly”, or “medicine running out”.
This helps the GP or nurse avoid mistakes.
Use 75-79 Miles Road, Mitcham, CR4 3DA.
CQC rating and official quality note
CQC lists Cricket Green Medical Practice as “Overall: Good”. CQC also lists the location ID as 1-568996478 and shows the practice registered for GP-related regulated activities such as treatment of disease, diagnostic and screening procedures, family planning and maternity or midwifery services.
Because CQC pages can update after inspections or provider changes, always use the official CQC page for the latest live status before relying on a rating.
Official source check and reference notes
Publish-ready as of 29 May 2026: this guide was checked against NHS.uk, the official Cricket Green Medical Practice website, Patient Access information and CQC. It is an independent directory guide, not the official NHS or practice website.
Main references used: NHS.uk was used for the official GP profile, NHS code, address and accepting-new-patients status. The official practice website was used for phone, address, parking, access and opening times. Patient Access information was used for records and repeat prescription wording. CQC was used for the current overall rating and regulated activity checks.
Official links: NHS.uk Cricket Green Medical Practice profile · Official Cricket Green Medical Practice website · Official opening times · Official contact and access page · Patient Access guidance · CQC Cricket Green Medical Practice record · NHS 111 online · NHS App
Why this matters: GP opening times, online systems, parking, registration status, facilities and inspection details can change. This page links back to official sources so patients can verify live information before calling, travelling or relying on it.