Chevin Medical Practice: appointments, hours, registration and patient help
Trying to contact a GP in Otley, Bramhope or the surrounding Leeds area? This guide gives you the practical routes first: eConsult, appointments, registration, repeat prescriptions, test results, sick notes, access, surgery locations, CQC status and what to do when the practice is closed.
Use this number for: appointment questions, urgent same-day help, prescription problems, registration support, test result questions, sick note queries, or if online services are difficult.
Chevin Medical Practice
3 Bridge Street
Otley
LS21 1BQ
The practice also lists Charles Street Surgery in Otley and Bramhope Health Centre. Use the exact surgery address given in your appointment instructions.
Get Bridge Street directionsChevin Medical Practice serves patients across Otley, Bramhope and nearby communities. Many people search for the practice because they need a quick answer: how to get an appointment, where to go, whether to use eConsult, how to register, or what to do when the surgery is closed.
This page is written in plain British English for local patients, older people, carers, parents, new residents and anyone who feels unsure about calling a GP practice. It explains what to do, what to say, what to bring, and when NHS 111 or 999 is the safer route.
Is Chevin Medical Practice open today?
The official contact and appointments pages list core surgery hours as Monday to Friday, 8am to 6:30pm. Online consultation requests are listed as available Monday to Friday, excluding bank holidays, with routine appointments from 8am to 6:30pm and urgent appointments from 8am to 5pm or until capacity is reached.
| Day | Official listed access | Patient note |
|---|---|---|
| Monday | 8:00am to 6:30pm | Use eConsult early for online requests or call if online access is difficult. |
| Tuesday | 8:00am to 6:30pm | Good for appointment, prescription, admin and registration questions. |
| Wednesday | 8:00am to 6:30pm | Use eConsult for routine or urgent requests during listed hours where available. |
| Thursday | 8:00am to 6:30pm | Staff training days can reduce eConsult availability to 8am–11am on listed dates. |
| Friday | 8:00am to 6:30pm | Order medicines early before weekends and bank holidays. |
| Saturday | Limited appointments may be available 9:30am–11:30am at Aireborough Family Practice | These are limited additional appointments, not normal walk-in opening hours. |
| Sunday | Closed for normal surgery access | Use NHS 111 for urgent non-emergency help or 999 for emergencies. |
Chevin Medical Practice locations: Bridge Street, Charles Street and Bramhope
Chevin Medical Practice lists several surgery locations. Do not assume every appointment is at the same building. Use the address shown in your appointment message, letter or phone instructions.
Bridge Street, Otley
Address: 3 Bridge Street, Otley, LS21 1BQ. This is the NHS.uk and CQC profile address for Chevin Medical Practice.
Charles Street Surgery
Address: Charles Street Surgery, Otley, LS21 1BJ. The contact page lists this as the postal address for written enquiries.
Bramhope Health Centre
Address: Tredgold Crescent, Bramhope, LS16 9BR. Check appointment instructions before travelling because not every service is at every location.
Saturday limited appointments
The appointments page says a limited number of Saturday morning appointments may be offered at Aireborough Family Practice, Silver Lane Surgery, Yeadon.
Which service should you use?
This section helps you choose the right route before calling. It can save time and reduce stress.
Call 999 now
Use 999 for chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, seizure, serious allergic reaction, or someone not responding.
Use NHS 111
Use NHS 111 when the practice is closed and you need urgent advice that is not life-threatening. You can also use NHS 111 online if you are not sure which service is right.
Contact Chevin Medical Practice
Use the GP for ongoing symptoms, urgent same-day problems, repeat medicine issues, sick notes, test result questions, referrals, long-term conditions and routine health problems.
Ask a pharmacy
Use a pharmacy for medicine advice, minor illness, collection questions and common health problems. Pharmacists can help with many minor conditions without a GP appointment.
How to book a Chevin Medical Practice appointment
The official appointments page says the practice offers appointments with GPs, practice nurses, healthcare assistants, pharmacists, physio advice, Healthy Minds and a wellbeing co-ordinator. Appointment access includes eConsult, phone support, and limited additional appointments depending on service availability.
Use eConsult during listed hours
Chevin Medical Practice lists eConsult access for routine appointment requests from 8am to 6:30pm and urgent appointment requests from 8am to 5pm, Monday to Friday, excluding bank holidays. Urgent eConsult may close earlier if daily capacity is reached.
Good for: non-emergency symptoms, routine advice, admin-style medical requests and issues you can explain clearly in writing.
Call the practice
Call 01943 858300. Say your name, date of birth, phone number and one short sentence about the problem. The team may ask questions so your request goes to the right person.
Good for: urgent same-day concerns, online difficulty, children, older patients, carers, worsening symptoms or medicine problems.
Limited Saturday morning appointments
The official appointments page says there are a limited number of Saturday morning appointments from 9:30am to 11:30am at Aireborough Family Practice in Yeadon for GP, nurse and healthcare assistant appointments.
Cancel if you cannot attend
If you cannot attend a planned appointment, cancel as soon as possible by calling or cancelling online. Missed appointments waste NHS time and stop another patient using the slot.
Hello, my name is [your name]. My date of birth is [your date of birth]. I am a patient at Chevin Medical Practice. I need help because [say the problem in one sentence]. Is there anything available today, this week, or as soon as possible?
You do not need to explain everything at once. Start with the main problem. The practice may direct you to a GP, nurse, pharmacist, physiotherapist, mental health practitioner, eConsult, NHS 111 or another service.
Helpful NHS App video for GP services
This NHS App video is included because many patients use the app for prescriptions, records and GP-service tasks. Always follow Chevin Medical Practice’s own eConsult, appointment and prescription instructions first.
How to register with Chevin Medical Practice
NHS.uk currently shows Chevin Medical Practice as accepting new patients. Before applying, check whether your address is inside the practice area and use the official NHS/profile or practice route.
Ask: “I live at this postcode. Can I register with Chevin Medical Practice?” This helps avoid a rejected registration if you are outside the area.
Start from the NHS.uk profile or the official practice website. Avoid old forms found on third-party websites.
You may need your full name, date of birth, address, phone number, email, previous GP and NHS number if known.
Proof of identity and address can make registration easier. If documents are difficult, contact the practice for advice rather than giving incorrect information.
If you take regular medication, tell the practice and your pharmacy as soon as you register. This helps reduce the risk of running out while records move from your previous GP.
What to bring to your GP appointment
Bringing the right information helps the doctor, nurse or practice team understand your problem faster. It can also prevent another phone call or second visit.
Chevin Medical Practice repeat prescriptions
Order repeat medicines before you run out. Allow extra time before weekends, bank holidays, travel, or if your medicine needs review.
NHS App or online services
Use the NHS App or approved online services if repeat prescription ordering is available for your account. This is often the easiest route once your account is set up.
Practice website route
Use the official Chevin Medical Practice website and medication/prescription pages for current instructions. Follow the latest route shown by the practice.
Pharmacy support
Your community pharmacy can often help with prescription collection, medicine advice and repeat medicine questions. Ask your pharmacy what they can do for you.
Medication reviews
Some medicines need a review before more can be issued. Ask whether you need an appointment, blood test or medicine review if a repeat is delayed.
Chevin Medical Practice test results and blood test questions
Many patients search for GP test results after a blood test, urine test, swab, X-ray, hospital letter or referral. Follow the instruction given when your test was arranged.
Ask when results are expected
Before leaving your appointment, ask when the result should be back and how you will hear. Some results take longer than others.
Use the advised contact route
The practice may ask you to phone, use a form, or wait for contact depending on the result type. Follow the instruction given to you.
Call if symptoms worsen
If symptoms get worse while waiting, do not wait for a routine result update. Contact the practice, NHS 111 or 999 depending on urgency.
Do not assume “no news”
Ask how the practice handles normal and abnormal results. Do not assume the result is safe if you remain unwell.
Sick notes, fit notes and work letters
A fit note is the note many employers ask for when you are off work because of illness. You may not need a GP fit note for the first few days of sickness because self-certification may apply.
Ask whether they need a self-certification form, a fit note, or a hospital letter.
If you need a fit note, use the practice website route if available or call reception and explain the dates you have been unwell.
Say when you became unwell, whether you are still off work, and whether a doctor or nurse has already reviewed you.
If you were treated in hospital, ask the hospital team whether they should provide a note or discharge letter.
Services patients often need
Exact services can change by staffing, appointment type, clinical need and local NHS pathways. The list below covers common GP practice needs patients search for.
Access, language support and visiting the practice
If access, language or hearing support matters to you, ask before your appointment. It is better to arrange help before arriving.
Access needs
The appointments page asks patients to tell the practice if they need help such as large print documents or sign language interpreters.
Carers and special requirements
The practice says it is mindful of carers’ circumstances when arranging appointments. Tell the team if you have special requirements.
Parking and arrival
Use the exact surgery address in your appointment instructions. Otley and Bramhope parking can vary by location and time of day.
Language and hearing support
Ask for interpreter, sign language or hearing support when booking. Give the practice time to arrange suitable support where possible.
Hello, I need help with [language / large print / sign language / hearing support]. Can you arrange support for my appointment or phone call?
Chevin Medical Practice map and directions
Main NHS/CQC address: Chevin Medical Practice, 3 Bridge Street, Otley, LS21 1BQ. Chevin also lists Charles Street Surgery in Otley and Bramhope Health Centre, so confirm your appointment location before travelling.
By car or taxi
Use the exact surgery postcode from your appointment instructions. For Bridge Street, use LS21 1BQ.
By bus
Use Traveline, Google Maps or local bus information for routes around Otley, Bramhope and nearby Leeds villages. Timetables can change.
By walking
If you live locally, check the route and weather before leaving. Allow extra time if mobility is limited.
Before leaving home
Take your phone, appointment details, medicine list, glasses or hearing aids, and any paperwork the practice asked for.
What to do when Chevin Medical Practice is closed
The official practice website says NHS 111 can help with urgent but non-emergency concerns when the practice is closed. Use the correct route for the level of urgency.
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need advice today and cannot wait for the practice to reopen. |
| Mental health crisis | Samaritans 116 123 or NHS 111 | You feel unsafe, overwhelmed, or need urgent mental health support. |
| Minor illness | Local pharmacy | Coughs, colds, sore throat, minor rash, medicine advice and Pharmacy First queries. |
| Serious injury | A&E or urgent treatment service | Broken bones, serious cuts, head injury, severe pain, or urgent injuries. |
| Urgent prescription when closed | NHS 111 or pharmacy | If you are running out of important medicine, ask NHS 111 or a pharmacy what urgent route is available. |
Patient checklist before you call or visit
Reception usually needs it to find your record.
Make sure the practice can call you back.
Start with the main issue. You can explain more later.
Use words like “getting worse”, “today”, “child”, “elderly”, or “medicine running out”.
Bridge Street, Charles Street and Bramhope are different locations.
This helps the doctor, nurse or pharmacist avoid mistakes.
CQC rating and official status note
The Care Quality Commission lists Chevin Medical Practice at 3 Bridge Street, Otley, LS21 1BQ, and shows the practice as Overall: Good. CQC records Safe, Effective, Caring, Responsive and Well-led as Good.
Ratings can change after inspections or reviews. For live inspection information, use the official CQC listing and the official practice website rather than copying old ratings from third-party pages.
Official source check and reference notes
Publish-ready as of 29 May 2026: address, phone number, core hours, eConsult timing, appointment access, staff training restrictions, limited Saturday appointment wording, NHS 111 closed-practice guidance, new-patient status and CQC rating were checked against official NHS, Chevin Medical Practice and CQC sources. This independent guide may not update at the same time as NHS systems.
Main reference sources used: NHS.uk was used for the GP profile, Bridge Street address and new-patient status. The official Chevin Medical Practice website was used for contact details, core opening hours, eConsult availability, appointment guidance, surgery locations, closed-practice NHS 111 advice and access support notes. CQC was used for the official inspection rating and registered-location profile.
Official links: NHS.uk Chevin Medical Practice profile · Official Chevin Medical Practice website · Official contact page · Official appointments page · Official eConsult guidance · Chevin eConsult · Official CQC and ratings page · CQC Chevin Medical Practice listing · NHS 111 online · NHS App