White Lodge Medical Practice: NHS GP surgery, appointments and patient help
Trying to contact White Lodge Medical Practice in Enfield, book an appointment, register as a patient or check what to do when the surgery is closed? This guide gives you the practical routes first: opening times, phone help, prescriptions, test results, sick notes, access, map and urgent NHS options.
Use this number for: GP appointment questions, urgent same-day help, registration support, prescription problems, test result questions, sick note queries, access needs, or if online services are difficult.
White Lodge Medical Practice
105-109 Chase Side
Enfield
EN2 6NL
NHS.uk lists 105 Chase Side, while the official practice site lists 105-109 Chase Side. Use the full official practice address for directions.
Get directionsSat/Sun closed
Published 24 Sept 2025
White Lodge Medical Practice is an Enfield GP surgery for people who need routine NHS care, appointment help, repeat medication support and new patient registration. It is useful for patients around Chase Side, Enfield Town and nearby areas who want one clear place to check the basics before calling or travelling.
This page is written like a patient desk guide, not a formal medical leaflet. It explains what to click, what to say, what to bring and when to use NHS 111 or 999 instead of waiting for a GP reply.
White Lodge Medical Practice opening times
The official practice contact page lists White Lodge Medical Practice as open Monday to Friday from 8am to 6:30pm. Saturday and Sunday are listed as closed.
| Day | Listed opening time | Patient note |
|---|---|---|
| Monday | 8:00am to 6:30pm | Call early if you need urgent same-day help. |
| Tuesday | 8:00am to 6:30pm | Use phone, online contact or reception depending on need. |
| Wednesday | 8:00am to 6:30pm | Good for routine appointment and admin questions. |
| Thursday | 8:00am to 6:30pm | Order medicines early if you need them before the weekend. |
| Friday | 8:00am to 6:30pm | Do not leave urgent prescription queries until late afternoon. |
| Saturday | Closed | Use NHS 111 for urgent non-emergency help. |
| Sunday | Closed | Use NHS 111, pharmacy support, urgent care or 999 depending on the problem. |
Which service should you use first?
This helps you avoid the wrong route and get support faster.
Call 999 now
Use 999 for chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, seizure, serious allergic reaction, or someone not responding.
Use NHS 111
Use NHS 111 when you need urgent help and the GP is closed, or you are not sure which NHS service is right. Call 111 or use 111 online.
Contact White Lodge Medical Practice
Use the GP for ongoing symptoms, repeat medicine issues, sick notes, test result questions, referrals, long-term conditions and routine health problems.
Ask a pharmacy
Use a pharmacy for medicine advice, minor illness, coughs, colds, sore throat, Pharmacy First conditions and prescription collection questions.
How to book a White Lodge Medical Practice appointment
The official website has an Appointments section and a Contact us online option. Use the route that matches your problem. If symptoms are serious or getting worse quickly, do not wait for a routine online reply.
Phone reception
Call 020 8363 4156 during normal opening hours. Say your name, date of birth, phone number and one clear sentence about the problem.
Good for: urgent same-day help, routine appointment questions, medicine problems, older patients, children, or if online access is difficult.
Use contact us online
The official practice homepage includes “Contact us online”. This can help with medical and admin requests when your problem is not an emergency.
Tip: write clearly what is wrong, when it started, what you have tried and what worries you most.
Use online NHS services
The official contact page links to managing your health online. The NHS App may help with some GP services, prescriptions and health record access where enabled.
Useful for: repeat medicines, some records, NHS messages and selected online services.
Ask reception for help
If phones or online forms are hard for you, reception can explain the best route. If you visit in person, bring your medicine list, phone and appointment details.
Do not use reception for emergencies. Use NHS 111 or 999 when needed.
Hello, my name is [your name]. My date of birth is [your date of birth]. I am a patient at White Lodge Medical Practice. I need help because [say the problem in one sentence]. Is there anything available today, this week, or as soon as possible?
If you are calling for a child, partner, elderly parent or someone you care for, say that clearly at the start.
How to register with White Lodge Medical Practice
NHS.uk currently shows White Lodge Medical Practice as accepting new patients. The official practice website also has a Register with the surgery page and asks patients to check whether they are in the area the practice covers before filling out a registration form.
Use the official registration page postcode checker or NHS Find a GP. Ask: “I live at this postcode. Can I register with White Lodge Medical Practice?”
The practice registration page links to the NHS Register with a GP online service for White Lodge Medical Practice. Use the official route rather than a third-party form.
You may need your name, date of birth, address, phone number, email, previous GP, NHS number if known and basic health information.
ID and proof of address can help. NHS guidance says you should not be refused GP registration only because you do not have ID, proof of address, immigration status, or an NHS number.
If you take regular medicine, tell the practice and your pharmacy when you register. This helps reduce the risk of running out while records transfer.
White Lodge Medical Practice repeat prescriptions
The official practice website has a Prescriptions section for repeat prescription help, medicine questions and pharmacy routes. Order early, especially before weekends, bank holidays, travel or medication reviews.
NHS App or NHS account
Use the NHS App or NHS website account if repeat prescription ordering is available for your account. Choose your medicine, select your nominated pharmacy and submit the request.
Practice online route
Use the official White Lodge Medical Practice website for prescription guidance and online help. This is useful for routine repeat requests and medication questions.
Pharmacy help
Your local pharmacy can often help with medicine advice, side effects, repeat prescription process questions and prescription collection.
Phone if stuck
If you cannot use online tools, call the surgery and ask which prescription route is right for you. Say clearly if you are close to running out.
White Lodge Medical Practice test results and online enquiries
The official practice website has a Test results section. If you are waiting for results, follow the advice given when your test was arranged.
Ask when results are expected
Before leaving your appointment, ask when the result should be back and how you will hear. Some results take longer than others.
Use online services if available
Some patients can see parts of their GP record, medicines, vaccinations and test results through online services. Availability depends on your account settings.
Call if you are worried
If symptoms are worse, or you have not heard when you expected to, call the surgery and ask what the next step is.
Do not ignore symptoms
Do not assume “no news” always means everything is fine. If you feel worse, use the right urgent service.
Sick notes, fit notes and work letters
The official practice website has a Sick notes section. A fit note is the note many employers ask for when you are off work because of illness. You may not need a GP fit note for the first part of sickness, because self-certification may apply.
Ask whether they need a self-certification form or a GP fit note.
If you need a fit note, use the official sick note route if available or call reception and explain the date your illness started.
Say when you became unwell, whether you are still off work and whether you have already spoken to a doctor or nurse.
If you were treated in hospital, ask the hospital team whether they should provide a note or discharge letter.
What to bring to your GP appointment
Bringing the right things can save another call or second visit. This is helpful for new patients, carers, older patients and people taking several medicines.
Services patients often need
Exact services can change by staffing, appointment type, clinical need and local NHS pathways. The official practice website lists key patient sections such as appointments, prescriptions, sick notes, test results and local NHS services. CQC also lists regulated GP service areas including maternity and midwifery services, family planning, treatment of disease, surgical procedures, diagnostic and screening procedures and services for everyone.
Accessibility, language support and visiting the surgery
If you need extra support, tell the practice before your appointment. This can include hearing support, interpreter support, mobility help or help understanding information.
Mobility support
If you use a wheelchair, walking aid or need step-free access, call before travelling and ask which entrance or appointment route is best for you.
Parking and arrival
Use the full postcode EN2 6NL. Allow extra time for parking, Enfield traffic, buses and finding the right reception desk.
Children and carers
Bring nappies, wipes, snacks, medicine details and a quiet activity for children. Carers should bring the patient’s details and any relevant consent if needed.
Language and hearing support
Ask for interpreter support when booking if English is difficult. Ask about text relay, BSL support or other reasonable adjustments if needed.
Hello, I need help in [language]. Can you arrange an interpreter for my appointment or phone call?
White Lodge Medical Practice map and directions
Practice address: 105-109 Chase Side, Enfield, EN2 6NL. Use the map for planning only. Confirm your appointment time before leaving.
By car or taxi
Use postcode EN2 6NL. Ask the driver to use “White Lodge Medical Practice, Chase Side, Enfield” rather than only “White Lodge”.
By train
Enfield Town and Enfield Chase are useful local stations for the area. Check your live walking route before travelling.
By bus
Use Traveline or Google Maps for live bus routes to Chase Side, Enfield Town or nearby stops. Bus times can change.
Before leaving home
Take your phone, appointment details, medicine list, glasses or hearing aids and any paperwork the practice asked for.
What to do when White Lodge Medical Practice is closed
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need advice today and cannot wait for the GP to reopen. |
| Mental health crisis | Samaritans 116 123 or NHS 111 | You feel unsafe, overwhelmed, or need urgent mental health support. |
| Minor illness | Local pharmacy | Coughs, colds, sore throat, minor rash, medicine advice and Pharmacy First queries. |
| Serious injury | A&E or urgent treatment centre | Broken bones, serious cuts, head injury, severe pain or urgent injuries. |
| Urgent prescription when closed | NHS 111 or pharmacy | If you are running out of important medicine, ask NHS 111 or a pharmacy what urgent route is available. |
Patient checklist before you call or visit
Reception usually needs it to find your record.
Make sure the practice can call you back.
Start with the main issue. You can explain more later.
Use words like “getting worse”, “today”, “child”, “elderly”, or “medicine running out”.
This helps the GP or nurse avoid mistakes.
Use 105-109 Chase Side, Enfield, EN2 6NL.
CQC rating and official quality note
CQC currently shows White Lodge Medical Practice overall rating as Good. The latest assessment date shown is 9 June 2025 and the report was published on 24 September 2025.
CQC shows Good ratings across the main quality areas listed on the profile: Safe, Effective, Caring, Responsive and Well-led. Because CQC records can change, users should always check the official CQC link below before relying on a rating for formal decisions.
Official source check and reference notes
Publish-ready as of 29 May 2026: this guide was checked against official NHS.uk, White Lodge Medical Practice website, official appointment/registration/contact pages and CQC sources. This independent guide may not update at the same time as NHS systems.
Main reference sources used: NHS.uk was used for the official GP profile, NHS code, address and new-patient status. The official White Lodge Medical Practice website was used for phone number, contact details, opening times, appointments, registration, prescriptions, sick notes and test result sections. CQC was checked for the current rating and assessment information.
Official links: NHS.uk White Lodge Medical Practice profile · Official contact and opening times · Official appointments page · Official registration page · Official practice website · CQC White Lodge Medical Practice profile · NHS 111 online · NHS App
Why this matters: GP opening times, online forms, registration status, access facilities, hub arrangements and CQC records can change. This page links users back to official sources so they can verify live details before calling, travelling or relying on the information.