Three Chequers Medical Practice: SystmConnect appointments, four surgery sites, prescriptions and results
Three Chequers Medical Practice is the official spelling, although many patients search for “3 Chequers Medical Practice.” The practice is based in Salisbury and works across Endless Street, Three Swans, Porton & Old Sarum, and Winterslow. This guide explains the safest route for appointments, SystmConnect, SystmOnline, Airmid, repeat prescriptions, test results, home visits, registration, dispensing, CQC and map directions.
Use this for: urgent same-day help if SystmConnect is closed, help if online access is difficult, nurse/HCA appointments not available online, appointment cancellation, home visits, prescription queries, test results line, registration support, SystmOnline problems, access needs and branch-location checks.
Three Chequers Medical Practice
Endless Street Surgery
72 Endless Street
Salisbury
Wiltshire
SP1 3UH
Official pages use “Three Chequers Medical Practice.” The keyword “3 Chequers Medical Practice” is a common shortened search phrase. Use the official name when contacting NHS, CQC or the surgery.
Open directionsRoute finder: SystmConnect, phone, nurse, pharmacy, 111 or 999?
Choose the correct NHS route before submitting a request, phoning, travelling to the wrong branch or waiting for a callback.
Call 999 now
Chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, serious burns, seizure not stopping, severe allergy, overdose, acute confusion or someone not responding.
New or ongoing medical problem
Use SystmConnect. The official appointment page says requests are reviewed on the day and signposted to the most appropriate healthcare professional.
SystmConnect closed but urgent
If capacity has been reached and your problem is urgent and cannot wait until the next working day, phone 01722 336441.
Nurse/HCA appointment
Blood tests, cervical smears, blood-pressure checks and BP plus blood-test appointments can be booked through Airmid or SystmOnline. Phone for other nurse/HCA appointments.
Prescription query
Use the prescriptions email or phone the dispensary line 10am–4pm for medication queries only. Telephone prescription requests are not accepted.
Surgery closed
Use NHS 111 online or call 111 for urgent non-life-threatening help. Use 999 for emergencies.
Official spelling: 3 Chequers vs Three Chequers
The official name is Three Chequers Medical Practice. This matters because NHS, CQC, SystmOnline, SystmConnect and official emails use the written “Three” spelling.
| Search / source | What it means | Best use |
|---|---|---|
| 3 Chequers Medical Practice | Common shortened keyword typed by patients. | Good for SEO/search intent. |
| Three Chequers Medical Practice | Official practice name. | Use for NHS, CQC, official website, letters and phone calls. |
| Endless Street Surgery | Main NHS/CQC location at 72 Endless Street. | Use for main map, NHS profile and CQC profile. |
| Three Swans / Porton / Winterslow | Other practice sites. | Use exact branch name when booking or collecting medication. |
Four surgery sites: check before you travel
Three Chequers Medical Practice has city-centre Salisbury sites and village branch sites. Appointment, collection, access and dispensing details can differ by site.
| Site | Address | Listed opening | Patient action |
|---|---|---|---|
| Endless Street Surgery | 72 Endless Street, Salisbury, SP1 3UH | Monday–Friday 8am–6:30pm; weekends closed. | Main NHS/CQC address. Also has dispensary for eligible patients. |
| Three Swans Surgery | Rollestone Street, Salisbury, SP1 1DX | Monday–Friday 8am–6:30pm; weekends closed. | City-centre surgery; official page says it is the centre of the telephone system. |
| Porton & Old Sarum Surgery | 32 Winterslow Road, Porton, Salisbury, SP4 0LR | Monday–Friday 8am–6pm; weekends closed. | Village branch with full dispensary for eligible village patients. |
| Winterslow Surgery | Middleton Road, Winterslow, Salisbury, SP5 1PQ | Monday–Friday 8am–6pm; weekends closed. | Village branch with dispensary; disabled parking is listed to rear. |
Opening hours and phone-line timing
The official contact page says appointment phone lines are open Monday to Friday 8am–6:30pm. Branch pages show Endless Street and Three Swans open 8am–6:30pm, while Porton and Winterslow open 8am–6pm.
| Item | Official listed time | Patient tip |
|---|---|---|
| Main phone line | Monday–Friday 8am–6:30pm | Use 01722 336441. Calls may be recorded. |
| Endless Street | Monday–Friday 8am–6:30pm | Main Salisbury/CQC/NHS address. |
| Three Swans | Monday–Friday 8am–6:30pm | Also listed as centre of the telephone system. |
| Porton & Old Sarum | Monday–Friday 8am–6pm | Check medication collection and branch appointment location. |
| Winterslow | Monday–Friday 8am–6pm | Disabled rear access/ramp details are branch-specific. |
| Dispensary phone line | Monday–Friday 10am–4pm | Medication queries only; no telephone prescription requests. |
| Weekends and bank holidays | Closed | Use NHS 111 for urgent non-emergency care and 999 for emergencies. |
Appointments: SystmConnect first for new or ongoing medical problems
If you need help for a new or ongoing medical problem, the official appointment page directs patients to submit a request through SystmConnect. The practice says the request is reviewed on the day and signposted to the most appropriate healthcare professional.
Use 999 for life-threatening symptoms. Use NHS 111 if urgent and the surgery is closed.
Choose the questionnaire that matches your problem and provide clear symptom details.
The official appointment page says a team member can assist if you cannot submit online.
The practice says SystmConnect can close when daily capacity is reached; urgent problems that cannot wait should be phoned through.
Blood tests, cervical smears, BP checks and BP plus blood test can be booked through Airmid or SystmOnline. Phone for other nurse/HCA appointments.
Phone the practice if you need to cancel or rearrange. Late arrivals have only a 10-minute buffer before the clinician may need to decide whether they can still fit you in.
Hello, my name is [name]. Date of birth: [date]. I am registered with Three Chequers Medical Practice. I need help with [one clear problem]. It started [when]. It is [getting worse / not improving]. I have tried [medicine or self-care]. I am worried because [reason]. My nearest branch is [Endless Street / Three Swans / Porton / Winterslow]. Is this best for SystmConnect, GP, nurse, HCA, pharmacist, physiotherapist, NHS 111 or 999?
Online services: SystmConnect, SystmOnline, Airmid and NHS App
Use the correct online service. SystmConnect is for submitting requests to the practice; SystmOnline, Airmid and NHS App help with appointments, prescriptions and records.
| Tool | What official pages say it can do | Best use |
|---|---|---|
| SystmConnect | Submit medical problems, fit-note requests, travel clinic requests, contact-detail updates and non-NHS work requests. | Best for new or ongoing medical/admin requests. |
| SystmOnline | Book/cancel some appointments, order repeat prescriptions, view medical records and update address details. | Good for repeat prescriptions and online record access. |
| Airmid | Book appointments, request medication, access medical record, view test results and referral/discharge letters. | Useful mobile route for appointments, prescriptions and records. |
| NHS App | Health advice, repeat prescriptions, hospital referrals and GP health record. | Secure NHS route for prescriptions and record access. |
| Reception email | Address/contact changes, registration queries, vaccination queries, online access, blood-form collection, SystmOnline problems and cancellations. | Not for booking appointments. |
Repeat prescriptions: online, email, repeat slip or post — no phone requests
The official prescription page says repeat medication can be requested online, by email, by leaving a completed repeat slip at reception, or by post. It clearly says telephone prescription requests are not accepted.
SystmOnline route
Best online route if you have account access. You can request repeat medication and view your record where enabled.
Email route
Use prescriptions.3chequers@nhs.net for repeat prescription requests or problems ordering online.
Repeat slip / reception
Leave a completed repeat slip at reception or use the branch letterbox if already written.
Processing time
Allow 3 working days, excluding weekends and bank holidays, before expecting the request to be processed.
| Prescription issue | Official detail | Best action |
|---|---|---|
| Can I order by phone? | No. The official page says telephone requests are not accepted. | Use SystmOnline, email, repeat slip or post. |
| How long does it take? | Allow 3 working days, excluding weekends and bank holidays. | Order before your last few doses. |
| Dispensary phone line | Open Monday to Friday 10am–4pm for prescription queries only. | Do not use it to submit routine requests. |
| Medication review due | Annual review is due during birth month; prescription staff cannot issue repeats if review has passed. | Book review early to avoid medicine delays. |
| Controlled drugs | Photo ID is required when collecting controlled-drug prescriptions. | Bring photographic ID and check branch collection site. |
| Electronic prescription | EPS can send prescriptions to a nominated pharmacy. | Nominate a convenient pharmacy to reduce paper collection. |
Dispensing and branch collection: who can use it?
Three Chequers has dispensing at Endless Street, Porton & Old Sarum and Winterslow for eligible patients. Dispensing eligibility depends on NHS rules and where the patient lives.
| Site | Dispensing note | Patient tip |
|---|---|---|
| Endless Street | Can dispense repeat medication to eligible patients living in a specified geographical area. | Official page says acute medications cannot be provided at Endless Street under dispensing regulations. |
| Porton & Old Sarum | Has full dispensary for prescriptions; village patients are asked to use the dispensary whenever possible. | Check branch collection and opening hours before travelling. |
| Winterslow | Can dispense both repeat and acute medications from the branch for eligible patients. | Use rear disabled access if needed. |
| Three Swans | Official page focuses on appointments/telephone system and does not describe a dispensing service. | Do not assume medication collection is at Three Swans unless told. |
| Prescription queries | Dispensary phone line is open 10am–4pm Monday to Friday. | Medication queries only; no telephone prescription requests. |
Test results: use SystmOnline or call after 2pm
The official test-results page says the quickest way to view results is through SystmOnline. The telephone results line is available Monday to Friday from 2pm to 5:30pm; call 01722 336441 and use extension/option 3 for results.
| Result type or route | Official detail | Patient action |
|---|---|---|
| SystmOnline | Quickest route to view test results. | Check online before calling if you have access. |
| Phone results line | Available 2pm–5:30pm Monday–Friday; extension/option 3. | Call after 2pm to avoid peak reception pressure. |
| Blood tests | Often take 3–4 days, though some take longer. | Wait long enough for review before chasing. |
| X-rays and scans | Can take at least a week. | Contact hospital/clinic if they ordered the scan. |
| Samples | Must be brought in before 12pm; urine samples need sterile bottle and correct label. | Use name and date of birth on sample. |
| Confidentiality | Results are released only to the patient unless prior permission exists. | Arrange permission if a carer or family member needs to call. |
| Normal results | Practice may not contact patients if normal. | It is the patient’s responsibility to check results and arrange discussion if advised. |
Home visits: request early, preferably before 11am
The official home-visit page says to request as early in the day as possible, preferably by 11am, and to call the usual surgery phone number.
| Home visit rule | Official meaning | What to say |
|---|---|---|
| Request timing | Request early in the day, preferably by 11am. | Call as soon as you know the patient cannot attend. |
| Who qualifies? | Patients who are housebound or too ill to travel to surgery. | Explain why travel is medically unsafe. |
| Doctor may phone first | You may be asked to speak to a doctor. | Keep phone nearby and ensure the patient is reachable. |
| Transport problem only | Practice says it cannot visit at home for transport difficulty alone. | Ask about safe alternatives, carer support or appointment options. |
| Emergency symptoms | Home visit is not the emergency route. | Call 999 for danger signs. |
Register with Three Chequers Medical Practice
NHS currently shows Three Chequers Medical Practice as accepting new patients. The official registration page says the practice accepts patients who live within the practice boundary and cannot accept people outside the defined area.
The official page says patients must live inside the defined boundary area.
The official page provides adult, child, newborn and nursing-home registration options.
The official page asks for Summary Care Record information/consent, SMS consent and online access forms.
The registration page says completed forms should be brought to reception at any of the surgeries.
The practice accepts temporary NHS patients who are temporarily resident in the practice area for a maximum of 3 months.
Useful services and “who should I see?” shortcuts
The official services page shows multiple clinic and support routes. Using the right route can be faster than asking for a generic GP appointment.
| Need | Official route clue | Practical tip |
|---|---|---|
| Blood pressure | Nurses/HCAs can check BP in 10-minute appointments; downstairs BP machine is available. | Bring home readings if you have them. |
| Muscle/joint problem | First Contact Physiotherapists can assess and triage MSK problems and may refer for imaging. | Ask if FCP route is more suitable than GP. |
| Travel vaccination | Travel clinic is run by nurses with specialist travel-health training and only for registered patients. | Request early before travel. |
| Coil or Nexplanon | Initial GP consultation is needed to confirm suitability. | Do not book fitting until suitability steps are complete. |
| Minor operation / cryology | Appointments should be made after initial consultation with doctor. | Use triage first, not direct procedure request. |
| Non-NHS work | Some reporting/form work is outsourced to an NHS Digital accredited company. | Ask about cost and timescale before relying on a deadline. |
Access, parking and branch visit tips
Access details vary by site. Three Swans, Porton and Winterslow official pages mention disabled access; Winterslow gives specific rear access and disabled-parking notes.
Endless Street
Georgian townhouse close to Salisbury centre. Check access before attending if stairs, mobility or parking are a concern.
Three Swans
Official page says modernisation included a lift and larger reception desk, with full access for disabled facilities.
Porton & Old Sarum
Official page lists full access for disabled facilities and full dispensary for village patients.
Winterslow
Disabled parking is listed to the rear; wheelchair access is via ramp to the back door, with bell for staff assistance.
Hello, I have an appointment or medication collection at [branch]. I need help with [wheelchair access / disabled parking / ramp / lift / hearing support / carer support]. Can you confirm which entrance and branch I should use before I travel?
Doctors, clinicians and training practice context
Three Chequers says it is a training, teaching and active research practice. The official team page lists GP partners, salaried GPs, practice paramedics and an advanced nurse practitioner.
| Team area | Official examples | Patient meaning |
|---|---|---|
| GP partners | Dr Craig Kyte, Dr Hannah Clarke, Dr Helen Drayson, Dr Michele Giorgi, Dr Jeremy Howell, Dr Peter Moody and Dr Tim Moody are listed as GP partners. | Use preference requests where appropriate, but triage may route you to another clinician. |
| Salaried GPs | Official list includes Dr Alex Blackham, Dr Martina Blaho-Schlogl, Dr Emma Cockerell, Dr Selina Gray, Dr Bridget Hendicott, Dr Steven Rogers, Dr Phil Stevens and Dr Laura Webb. | GP consultations may be with partners or salaried GPs depending on availability. |
| Paramedics | Tom Granfield, Brendan McNamara, Paige Murley and Rebecca Swift are listed as practice paramedics. | Some urgent/minor illness or assessment routes may not require a GP first. |
| Advanced Nurse Practitioner | Vicky Thorne is listed as Advanced Nurse Practitioner. | Appropriate for some clinical assessments depending on triage. |
| Training practice | Official pages say the practice teaches trainee GPs and student doctors. | You may meet supervised trainees/students. Tell staff if you have concerns. |
CQC rating: Overall Outstanding
CQC lists Three Chequers Medical Practice at 72 Endless Street, Salisbury, SP1 3UH as Overall Outstanding. The latest inspection was 17 April 2018, report published 4 June 2018, and CQC reviewed information on 6 July 2023 without finding evidence to reassess the rating at that stage.
| CQC item | Official detail | How to explain it |
|---|---|---|
| Overall | Outstanding. | Use as quality history, not live appointment availability. |
| Safe | Good. | Displayed key-question rating. |
| Effective | Outstanding. | Higher-rating key question. |
| Caring | Good. | Displayed key-question rating. |
| Responsive | Good. | Displayed key-question rating. |
| Well-led | Outstanding. | Higher-rating key question. |
| Latest inspection/report | Inspection 17 April 2018; report published 4 June 2018. | Do not describe it as a new 2026 inspection. |
| Latest review note | CQC reviewed data on 6 July 2023 and did not find evidence to reassess at that stage. | Still check live CQC page before relying on rating. |
Map, directions and Salisbury visit checklist
Main address: Three Chequers Medical Practice, Endless Street Surgery, 72 Endless Street, Salisbury, SP1 3UH. Use this map for the main practice location only. Check your appointment or collection branch before travelling.
Before travelling
Check the exact branch, appointment type, clinician, opening time, whether it is medication collection, and whether you need ID, prescription slip, samples, letters or forms.
If someone else is driving
Send the exact branch address and postcode. For main site: 72 Endless Street, Salisbury, SP1 3UH. Phone: 01722 336441.
If collecting controlled drugs
Bring photographic identification. The practice lists photo ID requirement for controlled-drug prescription collection.
If unsure which branch
Call before travelling. Three Chequers has four sites and branch services are not identical.
When Three Chequers Medical Practice is closed
The practice lists out-of-hours as NHS 111. Use 111 for urgent medical advice when the surgery is closed, and 999 for life-threatening emergencies.
| Problem | Use this | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | Too unwell to wait, urgent advice when closed, unsure which service is right. |
| Minor illness or medicine advice | Local pharmacy where suitable | Coughs, colds, sore throat, minor rashes, medicine-use questions. |
| Routine repeat prescription | SystmOnline, email, repeat slip or post during normal processing | Repeat medicine that can wait for working-day processing. |
| Routine admin | SystmConnect/reception route when open | Fit notes, travel clinic requests, non-NHS work, contact details, routine forms. |
Official action links used
Use these after reading the practical route above. This article explains what each official link is for so patients do not land on the wrong page.
Official Three Chequers Medical Practice website · Contact details · Practice overview · Endless Street Surgery · Three Swans Surgery · Porton & Old Sarum Surgery · Winterslow Surgery · Appointments · SystmConnect · Online services · Repeat prescriptions · Test results · Home visits · Join the practice · Services · Practice team · NHS profile · CQC profile